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Qa Analyst Resume

Jersey City, NJ

Summary of Experience:

  • Over 7 years of experience as a QA Analyst with good experience in Quality Assurance Process into Manual and Automation to Functional, Integration, Regression, System, Cross-Browser and User Acceptance testing during SDLC.
  • Expertise in QA Methodologies, Test Strategies, Test Metrics and Software Development Life Cycle (SDLC).
  • Experience in analyzing the User/Business Requirements and Functional specifications documents.
  • Experience in analyzing the system requirements and developing detailed Test Plans for System Testing.
  • Experience in Closed Box Testing or Black Box testing i.e. totally based/focused on the testing for requirements and functionality of the work product/software application.
  • Expertise in testing various Client/Server and Web based applications both manually and using the testing tools like QTP and Quality Center.
  • Hands on experience with all phases of Software Development Life Cycle (SDLC), and experience in Waterfall and Agile (SCRUM) Models.
  • I have an intimate familiarity with agile project life-cycles, iterative processes, and traditional methodologies and Experience in ecommerce testing in Web application.
  • Agile delivery of software using practices from Scrum, extreme Programming, etc.
  • Expertise in writing Test Plans and Test Strategies by following different QA Methodologies.
  • Expertise in writing Test cases, Test scripts, Test plan formulation and User, Business, System requirement analysis and profound working knowledge in defect tracking tools like Quality Center and JIRA.
  • Proficient in different phases of testing like Black Box testing, Integration, System Testing and User Acceptance Testing.
  • Experience in Ecommerce Application testing and set the QA Environment in QA Lab for Manual Testing.
  • Deployed and maintained all the QA Server for the Custom and Base Projects.
  • Good knowledge of developing and reviewing SQL queries.
  • Wrote Test Plan, Test Cases for GUI, Functionality and Backend Testing as per functional specifications.
  • Strong estimation skills and committed to making deadlines and excellent verbal, written, inter personal communication skills.
  • Experienced in testing the applications developed in JAVA, ASP .NET, VB and WEB LIGICS.
  • Experience in offshore coordination.

COMPUTER SKILLS:

Languages: C, C++, Java, VB, and .NE Web Technologies: ASP, HTML, DHTML, JavaScript, VB Script, XML Testing Tools: Quick Test Pro (versions 9.2,10.0,11.0, HP Quality Center 9.0, 9.2, 10, Soap UI Pro 3.0 RDBMS: Oracle 8.0/7.x, SQL Server 7.0, MS-Access Reporting Tools: Test Director, PVCS tracker, Rational Clear Quest Operating System: Windows /2000/XP/Vista, NT 4.0,RedHat Linux, Solaris Applications Tested: .NET, VB, JAVA J2EE

PROFESSIONAL EXPERIENCE:

CLIENT: Confidential, Jersey City, NJ AUG 2011 - PRESENT Role: QA Analyst/Tester

PROJECT: AXA Equitable Global Intranet Migration

In business since 1859, Confidential (formerly The Equitable Life Assurance Society of the United States), headquartered in New York, NY, is a leading financial protection company and a premier provider oflife insurance, annuities and related financial services. Confidential Equitable assets under management totaled $559.9 billion.

Roles & Responsibilities:

  • Expertise in QA Methodologies, Test Strategies, Test Metrics and Software Development Life Cycle (SDLC).
  • Professional expertise in Implementation of Agile, Waterfall and Scrum Methodologies, Involved and participated in everyday testing Artifacts meeting, Process improvement, QC training meetings and Weekly status team meetings.
  • Expertise in testing various Client/Server and Web based applications both manually and using the testing tools like QTP and Quality Center.
  • Involved in built QA Workstation from scratch for testing DAY1 and DAY2 build scenarios and maintained QA environment
  • Created Test Plans, Test Scripts by reviewing the Business Requirement Document provided by Business team and Developers. Followed ATD (application turnover document) in PVCS.
  • Extensively used HP Quality Center 10.0 for writing and executing test scripts, Storing Test Results and Test Cases. Importing and Exporting Test cases.
  • Validated the new application and make sure to view new business requirements and new version documents in new application, Compare the important folders with the old application and assigned tickets through HP Quality Center to Developers and Prod Support teams.
  • Expertise in performing Smoke, Integration, System, Regression, Performance, Compatibility, User Acceptance Testing (UAT), Functional, Positive and Negative testing.
  • Published TCR (Test Completion Report) after end QA Test Phase/Cycles, also Test Status Reports.
  • Involved in different test phases like IDE, PRE-PODS, QA and PRODUCTION Environments.
  • Deployed Builds through CA DSM (Desktop and Server management) tool on QA test Workstation and
  • Performed functional testing with QTP 9.2 also uses to run Automated Scripts developed by offshore team.
  • Performed Functional, GUI Testing and Volume Testing, Certified the Releases in SCM (Software Configuration Management) after completion of test efforts.
  • Extensively participated in Creating Test plans, Test Strategy, Test Scripts/cases Negative test scenarios and Functional, Target and Regression testing.
  • Actively involved in creating Master Shakedown Script of all applications on Global Intranet platform and was executed during the release.
  • Responsible in Leading & Training QA Offshore team members. Team reports to me directly.
  • Deployed and Tested Monthly MS Security Patches (Critical & Important) via Big fix Client on Global Intranet Workstations and QA Servers.

Environment: HP Quality Center 10.0, QTP 9.2, Java J2EE, .Net, Windows 7, SQL, UNIX

Confidential, NJ Oct 2008 - July 2011 Role: QA Tester/Analyst

Confidential, the world's leading vehicle renting organization, operates from approximately 8,100 locations in 147 countries worldwide. Confidential's Worldwide Reservations Centers handle approximately 40 million phone calls and deliver approximately 30 million reservations annually. Hertz the number one airport car rental brand in the U.S. Hertz has locations at 69 major airports in Europe, operating both corporate and licensee locations in cities and airports in the world.

Responsibilities:

  • Analyzed system requirements and developed detailed Test Plans for System Testing using Test Director, Performed Agile testing using scrum practices, to keep the customer involved.
  • Planning for and reviewing the Test cases for Functionality, Security, Database and Acceptance testing, Experience writing test plans and test cases.
  • Experience in testing all the functionalities of the application in user prospective level.
  • Experience in black box testing or closed box testing.
  • Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts, presentations and review
  • Helped the team to understand the requirements using the Use cases and Test case.
  • Expertise in design and implementation of Automation Test Frameworks using Quick Test Pro
  • Executed the Regression test scripts using Quick Test Pro (Quick Test Pro) and evaluated the results and used Mercury Quality Center to run and Scheduling Quick Test Pro test.
  • Used various Quick Test Pro functionalities like call function, Parameterization etc.
  • Expertise in developing automation test framework andcreating function libraries.
  • Communicated the defects to developers, generated the test matrices, and attended status meetings.
  • Involved in Ecommerce testing in web application to verify the logos, coordination of the content,drag and drop photos between completely different sites.
  • Experience in creating web services test cases for functional and regression testing for web services using Soap UI.
  • Involved in validating the application by using web services SOAP UI Protocol.
  • Maintained agile test ware to synchronize the test case from SOAP UI to HP quality center.
  • Developed Test Cases and Test Plans for UAT (User Acceptance Testing).
  • Performed GUI test for data entry screens in the application.
  • Performed Smoke testing before the actual execution of test cases and Created and Maintained QA environment.
  • Developed manual test cases for Regression Testing based on the requirement documents using Quick Test Professional.
  • Good knowledge in developing SQL queries for backend testing, used UNIX to verify data in log fileand for debugging.
  • Experience in writing the User Stories and analyzing the Business Requirements with Business Analysts.
  • Interacted with application users (end-users) and performed User Acceptance Testing (UAT).
  • Reported defects using QC and interacted with developers to resolve defects/issues.
  • Involved in preparing the workflows by using team track tool.
  • Experience in maintaining the offshore testing team.

Environment: HP Quality Center 9.2, 10, Soap UI Pro3.0, .Net, Java J2EE, Windows XP professional/NT/200/, SQL, UNIX

Confidential. (ADP), NJ Role: QA Tester/Analyst Aug 2007 - March 2008

The project is developed to offer an integrated business process to the companies ranging from small business to the large companies. The features of this system are Payroll Solutions, related resources, and integration with Microsoft’s Small Business Management. Involved in Testing and verifying the Open Employee module, Employee import module, Employee Wage garnishments module. Tests have been done manually as well as automated. Employee Audit Reports has been tested for the accuracy.

Responsibilities:

  • Analyzed the User/Business Requirements and Functional specifications documents.
  • Analyzing system requirements and developing detailed Test Plans for System Testing.
  • Converted business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts.
  • Created and manually executed Test Plans/Test Cases based on functional, technical and use case specifications
  • Experience in user accepting testing.
  • Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts,, presentations and review.
  • Attended requirements and design meetings, review and analysis of requirements and design documentation.
  • Analyzed the Stories (Agile Methodology Requirements Documents) and Identified the Test Scenarios & Test Cases.
  • Expertise in testing various Client/Server and Web based applications both manually and using the testing tools like QTP and Quality Center.
  • Performed Functionality and Regression testing using Mercury Quick Professional Test (QTP) at various phases of the product development.
  • Using HP Quality Center to keep track of releases, test plans/test cases, defect logs and test results.
  • Created different types of test cases based on Use Case scenarios to incorporate them into different test sets in Quality Center.
  • Trained and Mentored Quality Assurance Analysts by providing directions for assigned testing tasks.
  • Reviewed the Team work and periodically reported to QA manager regarding work status.
  • Implemented Testing Methodology process improvements for manual and automated test efforts.
  • Performed Functional testing, GUI testing, Integration testing, system testing and End-to-End testing manually.
  • Identified QA Test Environment requirements and created test data.
  • Coordinated User Acceptance Test activities.
  • Tested web applications, web pages, integration processes, enhancements, modifications, and web reports used by members, providers and employers from Testing to Production environment.
  • Extensively used Quick Test Pro methods to create automated scripts.
  • Good exposure in using SQL commands extensively to query the database.
  • Good experience on UNIX command language.

Environment: Mercury Quick Test Pro, Quality Center, VB, .NET, MS SQL Server, Windows XP, Load Runner, Test Director, MS Office

Confidential, CA. Role: QA Tester/Analyst Project: Patient Record Administration Jan 2006 - Aug 2007

Description: This application was developed for web based Patient Record Administration. The services provided by Health Fusion were to create Patient Medical Records, create and update the Insurance information, verify coverage eligibility, and process claims.

Responsibilities:

  • Responsible for developing test plans and test cases forGUI and functionality testing of the website and cross browser compatibility
  • Conducted sanity testing of the application based on user requirements.
  • Involved in developing detailed test plan, test cases and test scripts using Quality Center for Functional, Security and Regression Testing.
  • Created Test input requirements and prepared the test data and test scripts in QTP for data driven testing.
  • Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
  • Performed quality assurance reviews on all System Development Life Cycle.
  • Responsible for creating and filing bugs.
  • Coordinated meetings with the Development teams to ensure appropriate handling of the bugs and their timely resolution.
  • Participated in bug review meetings on behalf of the QA team.

Environment: ASP.NET, VB script, XML, Oracle, SQL, Windows 2000, QTP, Quality Center, Agile.

Confidential, Newark, NJ Role: QA Tester/Analyst Feb 2005 to Dec 2005

The application deals with Homeowners, Condominiums Rentals and Automobile Insurance of Liberty Mutual. The functionality of the application is to enable to quote or to purchase new business through Web. The application also enables sharing data across channels (Web, CIC and Agent). The customers are given access to a wide range of options relating to insurance discounts and coverage on auto and property subjects to availability, qualifications, situation and State of residence. Based on the quote and rules of the State from where the customer enters the credit card information, the purchase is completed. The project developed in VB, ASP, .NET, HTML, XML, AS400/Main frame (Reflections 6.02) with DB2 as the database.

Responsibilities:

  • Created test cases and performed Manual Testing including Positive Testing and Negative Testing, Regression, Integration, Unit Testing.
  • Developed User requirements Specifications Document (URS) and Traceability Matrix.
  • Developed business use cases and also extensively worked on Rational Requisite Pro in gathering the requirements.
  • Worked on Agile Environment with daily scrum meetings, stand up meetings, burn-down charts presentations and reviews.
  • Administered and customized various aspects of Test Director Ex: Create a new project, upgrade and repair a project database, Test user privileges for this project
  • Involved in Customizing the Environment set up for Test Director and maintaining all scripts under the Test Director and used the test director as central repository to maintain different releases of test cases
  • Used SQL server query analyzer to run the queries and get the reports of the release maintaining the schedules.
  • Used Win runner to perform automated testing.
  • Used Test Director for requirement analysis, scheduling and generating test cases.
  • Tracked, reviewed, analyzed and compared the defects using Test Director.
  • Generated Reports and Documented and Communicated test results on daily basis.
  • Used Quick Test Pro for Functional and Regression testing for automation of multiple modules in the environment.
  • Involved in debugging the XML file or XML document.
  • Involved in testing the Web services using SOAP UI tool.
  • Performed Data Driven, Keyword Driven testing to test application with unique test data.
  • Recorded and enhanced scripts with different Checkpoints.

Environment:Windows XP, VB, SQL Server, AS400, DB2, ASP, .NET, HTML, VSS, Win runner, Test Director and Load Runner

Confidential. April, 2003 to Oct, 2004 Hyderabad, India Role: SAP QA Tester Confidential a leading player in energy management and heat utilization technologies, manufactures a range of specialty chemicals for every kind of industry. The solutions developed by Thejasawini Energy Chemicals Pvt. Ltd., for client companies are environmental friendly and enables efficient deployment of energy resources. The company’s international operations are located in U.A.E, Malaysia, Poland and China.

SAP Modules: Personal Administration, Personal Management, Organization, Payroll, Time Management, Benefits etc. Version: SAP-HR R/3, 4.6C/4.7

Responsibilities:

  • Developed integration test plans to make sure the customer SW integrates well with third party SW.
  • Created detailed Test Plans, Test Cases, and Test Data for Functional, Integration and System Testing based on Business Requirements, Use cases and Design Documents.
  • Created Navigation Test scripts to ensure all screens were available.
  • Performed Security Testing to ensure user access to the application based on various pre determined user roles.
  • Performed Compatibility test by using various versions of Netscape browsers.
  • Wrote SQL scripts to verify the database updates, inserts and deletion of the records.
  • Customized SQL scripts to validate the data integrity. Modified SQL scripts to optimize testing process by creating packages, triggers and cursors.
  • Generated Status, Test Summary Reports.
  • Documented and reported issues in MS Excel (Defects).
  • Worked closely with software developers and identified and investigated code problems and SW process issues.
  • Acted as Test lead and distributed workload among the team, defining delivery dates, area of test coverage and providing functional checklist for proper test execution.
  • Responsibilities include project management of some customer projects for software QA components. Also responsible for maintaining project schedules, test specifications and reports.
  • Designed, developed and implemented automated Test suites using Win Runner to enhance test cycles.

EDUCATION

  • Masters in Computer Applications
  • Post Graduate Diploma in Computer Applications

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