CAREER OBJECTIVE

A highly motivated self-starter with a professional commitment to meeting and exceeding corporate goals, my career objective is to promote both the values and image of a growth-oriented organization and its products by making an immediate contribution as a Quality Assurance Tester.

EDUCATION

BS Business Administration, Indiana State University, Terre Haute, IN

COMPUTER SKILLS

TESTING ENVIRONMENTS TOOLS

WINDOWS APPLICATIONS

• WINDOWS OPERATING SYSTEMS: 2010/2009/2007/2006/2000/98/95/NT/XP
• RATIONAL ENTERPRISE SUITE
• SEAPINE QA WIZARD
• MICROSOFT INTERNET EXPLORER: 5.0/6.0/7.0/8.0/9.0
• HTML/XML/ASP/ASP.NET
• JAVA
• VISUAL BASIC
• MERCURY HP QUALITY CENTER 9.2/10
• MERCURY HP QUICK TEST PROFESSIONAL 9.2/10
• SEAPINE TEST TRACK
• MOZILLA FIREFOX: 1.0/1.5/2.0/3.0/3.5
• MICROSOFT OFFICE: 2000/2003/2007/2009/2010
• C++ / C#
• PVCS TRACKER
• MICROSOFT PROJECT 2000
• SQL: 2005/2008/2010
• CLIENT SERVER
• GRAPHICAL USER INTERFACE
• SAP INTERFACE
• PVCS VERSION MANAGER
• AUTOMATED TESTING TOOLS

LANGUAGES

• COBOL

DATABASES

• INFORMIX-SQL
• MICROSOFT SQL SERVER: 7.0 & 2005/2008/2010
• ORACLE
• WEB-BASED SYSTEMS
• LEGACY SYSTEMS
• VAX/VMS
• UNIX
• MAINFRAME
• VISUAL STUDIO .NET 2008
• SHAREPOINT

TESTING TYPES

• AUTOMATED TESTING
• BACK-END TESTING
• BLACK BOX TESTING
• BROWSER TESTING
• COMPATIBILITY TESTING
• EXPLORATORY TESTING
• FORCED-ERROR TESTING
• FORMAL TESTING
• FUNCTIONAL TESTING
• INTEGRATION TESTING
• MANUAL TESTING
• REGRESSION TESTING
• SYSTEM-LEVEL TESTING
• UNIT TESTING
• USER ACCEPTANCE TESTING
• MICROSOFT VISUAL BASIC 6.0
• JOB CONTROL LANGUAGE (ISPF)

METHODOLOGIES

• PROJECT MANAGEMENT
• SOFTWARE DEVELOPMENT LIFE CYCLE
• AGILE / ITERATIVE / SCRUM
• QUALITY ASSURANCE LIFE CYCLE
• RATIONAL UNIFIED PROCESS
• MICROSOFT ACCESS 7.0

PROFESSIONAL TRAINING

• SEAPINE QA WIZARD / UNIT TESTING, Seapine Software
• BASIC HTML 4.0, Thomson Course Technology
• MERCURY HP QUICK TEST PROFESSIONAL (QTP) 9.2, TCT Computing Group, Inc.
• MICROSOFT VISUAL BASIC, Indiana University/Purdue University of Indianapolis (IUPUI)
• MICROSOFT PROJECT, Indiana University/Purdue University of Indianapolis (IUPUI)
• COBOL PROGRAMMING, University of Evansville

CAREER SUMMARY

TEST LEAD - Contractor 
BC Forward, IN
Client: Confidential
December 2011 – March 2012

• Developed overall QA test plan based on business requirements designed for the Thermo Fisher Scientific Laboratory Information Management System, which delivers comprehensive laboratory and patient management functionality needed by researchers and technicians involved in clinical testing and molecular diagnostics.
• Utilized HP Quality Center to create detailed test cases and test scripts for manual testing.
• Assisted Business Integrators and Developers with reviewing, analyzing and modifying software specifications.
• Executed System level test procedures in an XML/ASP.NET/C#/SQL/GUUI environment.
• Executed System level test procedures in an HTML/ASP.NET/C#/SQL/GUI environment.
• Responsible for overseeing and conducting User Acceptance Testing with Business users.
• Implemented QA methodologies and procedures within the software development life cycle as well as the Pharmaceutical Good Manufacturing Practice (GMP) guidelines.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Utilized HP Quality Center to report and track application defects.

TECHNICAL QUALITY ASSURANCE ANALYST / TESTER - Contractor 
MID Retail, IN
Client: Confidential
July 2011 – November 2011

• Developed overall QA test plans based on business requirements designed for an Integrated Retail Software Solution, which is utilized by specialty chain retailers, mass merchants and department stores.
• Created detailed test cases and test scripts for manual testing.
• Utilized Seapine QA Wizard to create automated test scripts.
• Executed System level test procedures in an XML/ASP.NET/C#/SQL/GUI environment.
• Executed Unit level test procedures in an XML/ASP.NET/C#/SQL/GUI environment.
• Executed Database level test procedures using SQL 2010 to create, update, backup and restore the test database.
• Implemented QA methodologies and procedures within an Agile/Scrum development environment.
• Responsible for overseeing and conducting User Acceptance Testing with Business users.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Coordinated implementation of system changes to production.
• Utilized Seapine Test Track to report and track application defects.

QUALITY ASSURANCE ANALYST - Contractor 
TEKsystems, IN
Client: Confidential
October 2010 – June 2011

• Utilized HP Quality Center to create high-level test cases and detailed test scripts for manual testing on a Mainframe to .Net Migration project.
• Executed System level test procedures in an XML/ASP.NET/C#/SQL/GUI environment.
• Executed System level test procedures in an HTML/ASP.NET/C#/MAINFRAME - LEGACY/GUI environment.
• Implemented QA methodologies and procedures within the software development life cycle.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Coordinated implementation of system changes to production.
• Utilized HP Quality Center to report and track application defects.

TEST COORDINATOR / TEST LEAD - Contractor 
Bucher and Christian IT Consulting / BC Forward, IN
Client: Confidential
February 2009 – April 2010

• Managed, planned and staffed all testing activities designed for Aprimo’s Enterprise Marketing Management System, which is utilized by Eli Lilly’s Sales Force and the Marketing Departments.
• Developed overall QA test plans based on business requirements and/or specifications.
• Created detailed test cases and test scripts for manual testing.
• Assisted Project Manager and Developers with reviewing, analyzing and modifying software specifications.
• Executed System level test procedures in an XML/ASP.NET/C#/SQL/GUI environment.
• Executed System level test procedures in an HTML/ASP.NET/C#/SQL/GUI environment.
• Executed integration level test procedures in a SAP Interface/HTML/ASP.NET/C#/SQL/GUI environment.
• Responsible for overseeing and conducting User Acceptance Testing with Business users.
• Implemented QA methodologies and procedures within the software development life cycle as well as the Pharmaceutical Good Manufacturing Practice (GMP) guidelines.
• Utilized HP Quality Center to create manual test scripts and review and analyze test results.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Utilized HP Quality Center to report and track application defects.
• Provided guidance, leadership, and expertise in testing processes and deliverables
• Ensured Test Leads were aligned to testing processes and procedures.
• Designed testing strategies and assessment tools with a focus on operational use and reusability across functional areas.
• Mentored individuals to improve their ability to make quality-related decisions around testing.

SENIOR SOFTWARE QUALITY ASSURANCE ANALYST - Contractor 
TEKsystems, IN
Client: Confidential
September 2008 – January 2009

• Managed a small group of QA staff members through the entire testing life cycle.
• Utilized Rational Quality Manager to create high-level test cases and detailed test scripts for manual testing on ADESA’s OpenLane and LiveBlock websites, which allow customers to bid or buy vehicles on-line.
• Executed System level test procedures in an XML/ASP/C#/SQL/GUI environment.
• Executed System level test procedures in an HTML/ASP/C#/SQL/GUI environment.
• Implemented QA methodologies and procedures within the software development life cycle.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Utilized Rational ClearQuest to report and track application defects.

SOFTWARE QUALITY ASSURANCE ANALYST / TEST LEAD - Contractor 
ExactTarget, IN
August 2007 – August 2008

• Managed a small group of QA staff members through the execution phase of the testing life cycle designed for a fully-integrated email marketing software solution.
• Implemented QA methodologies and procedures within the software development life cycle.
• Developed overall QA test plans based on business requirements and/or specifications.
• Created detailed test cases and test scripts for manual testing.
• Assisted Project Manager and Developers with reviewing, analyzing and modifying software specifications.
• Executed System level test procedures in an XML/ASP.NET/C#/SQL/GUI environment.
• Executed System level test procedures in an HTML/ASP.NET/C#/SQL/GUI environment.
• Utilized HP Quality Center to create manual test scripts and review and analyze test results.
• Utilized HP Quick Test Professional to execute existing automated test scripts and review and analyze test results.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Utilized HP Quality Center to report and track application defects.

SENIOR QUALITY ASSURANCE ENGINEER – Project Contractor 
Ambassador Solutions, IN
Client: Confidential
July 2004 – August 2004, February 2005 – June 2005 and November 2006 – January 2007

• Managed, planned and staffed all testing activities for Stanley Security for the software and hardware solutions designed to produce a state-of-the-art automatic entrance systems for an array of commercial, institutional, industrial, and transportation applications.
• Developed overall QA test plans based on business requirements and/or specifications.
• Utilized Rational Manual Tester to create detailed test cases and test scripts.
• Assisted Project Manager and Developers with reviewing, analyzing and modifying software specifications.
• Executed System level test scripts/procedures in a Visual Basic/C++/SQL/GUI environment.
• Executed System level test scripts/procedures in an HTML/ASP/Java/Oracle/GUI environment.
• Implemented QA methodologies and procedures within the software development life cycle.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Utilized Rational Clear Quest to report and track application defects.
• Responsible for tracking and reporting software releases.
• Mentored other QA Staff members to effectively design and execute test scripts.

SENIOR QUALITY ASSURANCE ENGINEER 
Confidential, MI
June 2003 – March 2004

• Managed, planned and staffed all testing activities for an information products company serving the healthcare industry. It is the market leader in providing tools and vial insights that healthcare managers use to improve the performance of their organizations.
• Developed overall Quality Assurance test plans based on business requirements and/or specifications.
• Created detailed test cases and test scripts for manual testing.
• Assisted Project Manager and Developers with reviewing, analyzing and modifying software specifications.
• Executed System level test procedures in a UNIX/SUN/INFORMIX-SQL environment.
• Executed System level test procedures in a MVS/COBOL/MAINFRAME/JCL/ISPF environment.
• Executed INFORMIX-SQL queries to perform back-end testing.
• Implemented Quality Assurance methodologies and procedures within the software development life cycle.
• Performed resolution and regression testing to insure software version compatibility.
• Assisted Developers with solving application problems.
• Utilized IRS (Issue Resolution System) to report and track application defects.
• Responsible for tracking and reporting software releases.
• Mentored other Quality Assurance Staff members to effectively design and execute test scripts.