SUMMARY:

• Experience in Health Insurance, Cable - Set-Top Box, Tele-communication & Banking domains.
• Experience in designing and building strong robust solutions for the Testing projects
• Experience in configuring Dashboards and improving Test Management using various tools.
• Facilitating the improvement and reviewing of testing processes by performing the role of Test SME.
• Experience in working with product owner s and project managers to improve testing processes.
• Supervised Regression, Functional, Performance, Smoke, Black Box Testing and UAT.
• Utilized test management tools and defect tracking tools for KPI s.
• Experience working in telecommunications domain with
• Experience testing VoIP service from Verizon called Virtual communications express.
• Facilitated testing of Video conferencing apps for smart phones.
• Performed Cross-Browser compatibility testing for web applications.
• Knowledge of White Box, Grey Box and Black Box testing techniques.
• Knowledge of QTP, managed team of Manual & Automation team members.
• Experience with SalesForce.com implementations, SFDC (Salesforce) testing experience .
• Created presentations and demonstrations to educate the client and project teams on UAT.
• Developed SQL queries for back-end testing and retrieving data in Microsoft SQL and Oracle.
• Experience in SDLC using the Waterfall Model and good understanding of Agile Methodology.
• Managed team of QA’s charged with testing of various software applications based on .Net & Java.
• Conducted defect triage meetings to finalize on priorities on upcoming defect fix and verification.
• Expertise in designing &developing strategic Test plans, Test Cases, and Test Reports for manual test.
• Ensured Agile/Scrum concepts &principles were adhered to & made tough calls from QA perspective.
• Coordinated project management and staff administration for remote test teams of 5-12 technocrats.

TECHNICAL SKILLS:

Languages: Tested applications developed in Java, PL/SQL & C++

Automation Tools: QTP, Selenium IDE, Webdriver

Databases: MS ACCESS, MS SQL 2005, Oracle SQL.

Management Tools: MS project 2007, MS Visio, MS Office Suite 2007.

Testing Tools: Quality Center, QTP, IBM Clear Quest, Jira, Bugzilla

Methodologies: Waterfall Model, Agile(SCRUM). Kanban

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Test Lead

Responsibilities:

• Currently working as Test Lead reporting directly to Senior Management for Estimate testing effort, prioritize and plan implementations of Sling application for Roku client.
• Designed Dashboards in Jira for different teams and configured them as per the request document received from Management.
• Coordinating Release for Roku platform, currently which has the largest user base for Confidential .
• Conducting testing for syndication of assets, blackout testing (IP based, DMA based or zip code based, Geo Location), stream restart based on various scenario’s
• Coordinating testing for streams, EPG tools/ Ingestion, validating multi ribbon content.
• Hands on testing for Ad marker(time slots on assets) which works in conjunction with Freewheel Dynamic Ad Integration. Validation of various scenarios when testing ad’s from Freewheel (Buffering, crashing of app, unable to shift over to asset etc)
• Creating ad marker slots using propriety tools on assets for testing in different test environment.
• Working as Test Lead verifying functionality of Sling application across all Roku devices.
• Validated and signed off on Release for Confidential on Roku platform
• Knowledge of process of updating of development builds on Roku device using white listed devices and non-whitelisted devices(Using private channels)
• Coordinating with 8 QA and Development leads for reporting weekly status and critical issues to Management.
• Knowledge of Freewheel term’s, parameter’s and how to extract information for Dynamic ad’s in QVT
• Validation of dynamic ad integration across various providers (ESPN, Disney etc) and across all the platforms.
• Conducted UAT by authoring scripts and selecting the UAT group based on the target audience of the Dishworld Application.

Environment: Jira, Mac, Windows, Zephyr, Android, IOS, Roku, Samsung, Splunk

Confidential, CA

QA & UAT Project Lead

Responsibilities:

• Experience with data migration using import wizards and data loader.
• Provided Salesforce best practices and customizations with regard to SDLC.
• Facilitated training of business users and end users for new functionalities to be implemented.
• Involved in Drives the effort for End-To-End Test scenarios and test script building for UAT.
• Effectively tested Salesforce data like Reports, Analytical snapshots and dashboard (Static and Dynamic).
• Analyze clients’ current software to determine appropriate strategy and timeline for transfer to Salesforce.com platform.
• Experience in Reviewing Test Scripts based on the Requirements and preparation of consolidated Test Script Execution Results.
• Efficiently and effectively work on projects for Salesforce.com, providing timely, detailed solutions, helping to streamline business processes.
• Lead team of testers to successfully integrate requests, test scenarios and test cases from multiple Test management tools to Salesforce toolkit.
• Experience with testing of SFDC Configurations/Customizations UI, Page layouts, Tabs, Custom fields, Custom objects, and Validation rules, Triggers.
• Experience in testing SFDC Security access, security rules, workflow approvals, Data validation, Data utilities, Analytics, Sales, Mobile apps and Support administration.
• Gather detailed requirements by performing document analysis, conference calls, business process descriptions, and use cases to customize Salesforce.com and integrate new applications to meet the needs of end users.

Environment: Quality Center, SQL Server, Microsoft Excel, Salesforce.com

Confidential, CA

Project QA Lead

Responsibilities:

• Generating test reports and emailing the reports using TestNg.
• Created Test Execution and Status Reports for Upper Management.
• Migrated manual test cases into Quick Test professional (QTP) scripts for Regression testing.
• Managing and growing testing assets required for meeting the testing mandate and deadlines.
• My Team supplies Software Testing Services for all engagements through the Banks Core Platform.
• Experience building and managing an automation frameworks and suites with tools such as QTP, and Selenium.
• Worked with business and design teams to create requirement traceability matrixes. Leading a team of testers in all phases of testing (System, SIT, UAT, Automation, Performance/Load and Post Implementation) in US and offshore for all releases.

Environment: QC, QTP, SQL Server, Microsoft Excel

Confidential, IL

Lead Quality Analyst

Responsibilities:

• Maintaining the existing selenium webdriver scripts.
• Managed team of Quality Analyst working on onshore offshore model.
• Building custom dashboards in Quality Center for making sure the different QA execution metrics are evaluated easily by Manager’s.
• Assisted in Developing a test data driven framework.
• Working on Requirements Traceability for mapping test case to FRD & BRD rules.
• Checking transactions and validating those transactions with TSYS & EDS processors.
• Setting up of QA processes from initial stages to release of commercial credit card application.
• Mentoring junior team members and learnt product at an accelerated pace to guide development of application.
• Working with BA s to oversee implementation of new functionality according to the change request received.
• Identifying & converting Complex business Logic that includes rules & sub-rules into meaningful test cases. Coordinating System, UAT strategies and plans.

Environment: Quality Center, TSYS, EDS, Communicator, SQL Server, UNIX, Jmeter and Selenium Web driver.

Confidential, TX

Lead Quality Analyst

Responsibilities:

• Managing a team of resources onshore and offshore for Verizon Digital Media Services(VDMS).
• Automating mobile applications using QTP.
• Verifying aspect ratio, resolution and different metric s for analyzing quality of live tv using HDMI protocol analyzer.
• Using like HDMI protocol analyzer, Inoquest, Tektronix sentry, interra baton to test the quality of Live TV and VOD
• Using Iphone Configuration manager for collecting logs on IOS devices.
• Experience using Teraterm for collecting logs on set top boxes.
• Automating the regression test cases with Selenium IDE.
• These platforms included Android/IOS Devices, Live TV and FiOS Remote.
• Convergence testing - Web/ PC Client/IMG/Mobile Integration of Flex view.
• FiOS Entertainment Application testing on multiple devices on various platforms.
• Integration Testing between Set-Top Box (Cisco & Motorola) & Mobile application.
• Supervised execution of manual test cases in HP QC and IR tracking through IBM Clear Quest.
• Monitored combined functioning of various applications enabled in SIT & Production Environment.
• Tested and verified Verizon FiOS applications on iOS, Android, LG, Samsung, Rokku and Xbox devices. Used Selenium IDE to record, edit and debug test.
• Functional testing according to Wireframes and Functional Requirement Document. User Acceptance Testing in accordance with Expectations of PLM and Stakeholders.
• Prepared Mobile Entertainment Test Plan that was supported on various platforms. These platforms included iPad 3, Samsung Galaxy, HTC Desire, and Sony Xperia Play.

Environment: .NET, HP Quality Center, Selenium IDE, QTP, IBM Clear Quest, Microsoft SharePoint, Lotus SameTime, Iphone configuration Manager, Teraterm, HDMI protocol analyzer, Inoquest, Tektronix sentry, interra baton.

Confidential, CA

Lead Quality Analyst

Responsibilities:

• Provided status reports and updates.
• Planned testing projects and tracked then against plans.
• Created final testing reports after testing process was completed.
• Participated in Peer Review meetings to discuss the Project Test Plan documentation.
• Led a team of testers to customize testing from manual testing to automation testing.
• Created test plans and ensued deadlines associated with deliverables and other tasks were met.
• Ensured appropriate test processes and methodologies, implementing enhancements where necessary.
• Performed effort and resource estimation; established a team, assigned responsibilities and set team direction.
• Attended the Business and Functional Requirement Document (FRD) meetings conducted by the BA team to create test plan and test scenarios.

Environment: HP Quality Center, IBM Clear Quest, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Lotus SameTime.

Confidential, CA

Sr. Quality Analyst

Responsibilities:

• Reviewed business requirements and prepared test strategy and test plan.
• Launched Quick Test Pro into Mercury Quality Center and executed it successfully.
• Implemented the SDLC for the testing life cycle and followed the Standards process in the application.
• Performed system testing to test the overall performance of the system after integrating all the modules.
• Utilized Mercury Quality Center (manual test cases) and QTP (automated test cases) for these processes.
• Developed and executed Functional, Integration, and Regression Tests and automation for quality assurance and software release processes.
• Analyzed functional specifications and business requirements for test automation and manual testing. Implemented functional specifications using a testing framework.
• Designed and developed the test plan, test scripts, test goals, objectives and test strategies for the applications. Executed test scripts, scripts, goals objectives and test strategies.
• Ensure the accuracy of the record of all the defects found during functional and regression testing.
• Interacted with Development and Management departments to ensure overall quality of the software.

Environment: .NET, QTP, Quality Center, Windows 2000, Clear Quest, SQL.

Confidential, MA

Sr. Quality Analyst

Responsibilities:

• Worked with Quality Center for executing test cases and reporting defects.
• Wrote SQL queries to validate front end with the backend SQL server database.
• Coordinated with the QA team and developers to prioritize defects and rectify them.
• Maintained requirements traceability matrix to trace the requirements with test cases.
• Ensured test execution, defect management, and all status and reporting using Quality center.
• Tested the web pages manually as well as using automated tools like QTP for regression testing.
• Wrote user defined functions to enhance maintainability of test scripts and created test harness.
• Supervised the execution of automated Data Driven Test Scripts in QTP for different test scenarios.
• Analyzed various checkpoints to check web pages, table contents, databases, bitmaps and text in QTP.
• Analyzed business use cases and design specification to create test plans, test cases and test scenarios.

Environment: Windows 2000, Mercury Quality Center, QTP, and SQL.

Confidential, AZ

Quality Assurance Tester

Responsibilities:

• Performed testing on standard and high definition set-top boxes.
• Wrote test plan, executed test cases and wrote test summary results
• Performed end-to-end scenarios on the tuner’s software and logged defects in MS-Excel.
• Coordinated UAT testing efforts across technology, quality assurance and business teams.
• Analyzed various types of incoming signals like audio and video streams and performed test.
• Performed testing to check functionality of features like recording capacity and the bookmarking.
• Performed functional testing to ensure that the compiled software components adhered to project requirements.
• Prepared a user manual guide and tested various features like display, audio, timer, different power settings and configurations, and parental controls.

Environment: Windows XP, MS Office Suite, Microsoft Excel.