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Qa Analyst Resume

Philadelphia, PA

PROFESSIONAL SUMMARY

  • A Dynamic Software Professional with 7+ years of experience in Software Testing.
  • Experienced in Testing both Web-based and Client/Server applications.
  • Experienced in Manual, Automation and Backend testing of applications.
  • Possesses qualitative experience in Software Quality Testing, writing and executing test cases in manual testing.
  • Experience in Manual and Automated testing using Mercury tools like Quick Test Pro and Quality Center.
  • Experience in performing Automation, Regression, System, Security, Integration, User Acceptance and Functional Testing.
  • Professional expertise in Manual, Validation, Functional, Black Box and Automation testing, (UI) testing.
  • Designed and developed scripts for testing GUI/WEB applications using automated test tools like Quick Test Pro.
  • Strong knowledge of all phases of Software Development Life Cycle (SDLC)
  • Experience in Testing Database Applications of RDBMS in Oracle, MS SQL Server .
  • Strong problem solving skills, extremely reliable, quick learner and able to work independently as well as a team member.
  • Worked primarily in the domains of Insurance ,Telecom ,Banking , Retail and Pharma
  • Involved in Functional Testing, UI Testing, DB testing, Load Testing and Regression Testing.
  • Excellent Communication & Interpersonal skills with abilities in resolving complex software issues.
  • Project Lifecycle ExperienceWaterfall, Agile (using sprint and scrums).
  • Certified Quality Center 9.2 Specialist by Mercury.
  • Strong Business & Application analysis skills with time management, communication & presentation skills.
  • Ability to work in-groups as well as independently with minimal supervision.
  • Excellent problem solving, analytical and interpersonal skills, Strong team player, self-motivated, and mentor to others.

SKILLS

Automated Testing Tools

Quick Test Professional (QTP) 9.2, WinRunner , Load runner .

Test Management Tools

Quality Center (QC) 10.0 , Clear Quest , Test Manager .

Defect Tracking Tool

Rational Clear Quest & Quality Center (QC) 9.2

Operating System

UNIX, DOS, & Windows Family (WIN9X/ NT/XP/VISTA)Linux , Putty

Software Languages

SQL, PL/SQL, C, C++, HTML , XML .

RDBMS

SQL SERVER 2000, ORACLE 9i, MS ACCESS

GUI

Java, Visual Basic

Miscellaneous

MS Office Suite

EDUCATION
Bachelor of Technology in Computer Science Engineering from Lucknow University

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia , PA Sept 11- Till Date
Project: Integration projects
Role : QA analyst

Confidential is a full-service pharmacy benefit management company providing effective solutions to manage pharmacy benefit. Catalyst Rx’s innovative clinical programs and services enable it in achieving industry-leading levels of satisfaction while reducing pharmacy costs. Founded in 1994 and developed around strong, innovative principles in the management of prescription drug programs, Catalyst Rx currently manages more than eighteen million members located in the United States and Puerto Rico.

Responsibilities:

  • Involved in the complete Software Development Life Cycle (SDLC).
  • Created test Cases as per the business requirements and executed them Quality centre.
  • Performed Manual Black Box Testing.
  • Interacted with programmers to identify and resolve technical issues.
  • Involved in PL\\SQL database backend testing.
  • Worked on system application testing, where extensive SQL queries were used to build data reports
  • for comparison purposes.
  • Conducted Smoke testing and regression testing on new versions.
  • Interacting with developers during Defect Management and retesting the bug fixes using Footprints.
  • Responsible for coordinating and executing the testing of entire system in accordance with the test plan.
  • Testing the products in multiple release cycles Alpha and final release.
  • Extensive work experience and expertise in Black Box Testing, Writing Test Cases, GUI Automation
  • testing, System Testing, Integration Testing, Regression Testing, Performance Testing, UAT .
  • Tested the Member Master web services, ESB using SOAP UI for getting the responses .
  • Conducted extract testing (ETL) and ran batch jobs using UNIX (Putty)
  • Involved in detailed, technical modification of xml and reviewing of responses in xml .
  • Validated data in the database using sql queries .
  • Worked on Ciboodle Agent Desktop in Catalyst Rx which is a CRM web based application.
  • Created test cases for Member Portal And Mobile portal based on Bussiness Requirement
  • Document .
  • Tested the client master web app (web application) and tested the data validation in database .
  • Constantly verified Requirement Traceability Matrix to determine if each and every Functional
  • requirement is taken care of and a test script is developed and executed for the same.

Environment: WinScp, Putty,Pl/sql developer,footprints, SQL, Soap UI 4.0.1 , Server, SQL, Windows 7,Quality Center 10.0 , Jira .

Confidential, Amarillo, TX May 11 - Sept 11

Project: Legacy and Underwriting

Role : QA Analyst

Confidential is among the fastest growing crop insurance companies in the industry. Strives to serve clients\' best interests by remaining singularly focused on our specialized line of business – crop insurance. Whiler nation weathers economic storms, ProAg, as a wholly owned subsidiary of CUNA Mutual, is positioned as a financially strong and well-capitalized insurer.

Responsibilities

  • Analyzed the Business Requirement Document (BRD), Functional Specification Document
  • To prepare Test Cases based on Test Plans to perform Functional Testing.
  • Involved in the complete Software Development Life Cycle (SDLC).
  • Studied Functional specifications and requirement documents to categorize the units in Testing.
  • Performing extensive manual testing of each module.
  • Created test Cases as per the business requirements and executed them in Quality centre.
  • Performed Manual Black Box Testing
  • Worked on windows application testing . Oasis application , Pass application .
  • Creation of Load Test Scenarios, and Executed them and analysed the Load Test results .
  • Tested Form and Reports and Batch Reports .
  • Functionl testing using Mainframe environment that includes ISPF Menu, CICS .
  • Worked on Unit Structures, Legal Descriptions , Loss Paymments , Loss Adjusted
  • Worked on Coverage Loss for Flood drought or other disaster for Claims and Accounting .
  • Testing of high risk map area for Flood , Drought ,
  • Followed Scrum software for project management
  • Mapped claims, payments, and status to back-officedatabase
  • Interacted with programmers to identify and resolve technical issues.
  • Interacting with developers during Defect Management and retesting the bug fixes using ALM
  • Worked on PRODUCTION REPORTING ,ACREAGE REPORTING , CLAIMS, ACCOUNTING .
  • Responsible for coordinating and executing the testing of entire system in accordance with the test plan.
  • Conducted : System Testing, Functionality Testing, Unit Testing, Integration Testing,
  • GUI Testing,Regression Testing, Load Testing, Smoke Testing and Security Testing.
  • Extensive work experience and expertise in Black Box Testing, Writing Test Cases, GUI Automation
  • testing, System Testing, Integration Testing, Regression Testing, Performance Testing, UAT .

Environment:Manual Testing, Quality Center, C++, SQL, Dot Net , ALM,SQL Server, SQL, Clear Quest, Windows 7 . Quality Center , Application Life cycle management Tool (Upgraded version of Quality Center ) .

Confidential Purchase, NY Feb 10 - May 11 Project: Apps Security Integ & Testing

Role:QA Analyst

Confidential Incorporated is a Fortune 500, American global corporation headquartered in Purchase, New York, with interests in the manufacturing, marketing and distribution of grain-based snack foods, carbonated and non-carbonated beverages, and other products .

Responsibilities

As a member of QA team, analyzed and tested Treasury and Financial Applications.

  • Developed detailed Test Plans and Test Cases in Application Life Cycle management and executed them.
  • Participated in Business Analysis, Requirement Analysis and Data Analysis.
  • Test Cases were designed based on Use-Cases and Requirements in Excel Sheet .
  • Involved in writing, updating, executing test scripts and identifying gaps.
  • Used Visual Source Safe to store the documents.
  • Performed a wide range of quality tests to ensure that software met specified standards and end user requirements.
  • Worked on Device any where for testing My Pepsico , Pepsico portals .
  • Performed Usability testing for various Mobile platforms Android, IOS, Blackberry .
  • Provided Daily Status reports to upper management and project progress and Issues and risks.
  • Testing the products in multiple release cycles Alpha and final release.
  • Interacting with developers during Defect Management and retesting the bug fixes using Application life cycle tool Performed GUI, Functional, System-Integration and Regression testing.
  • Extensively used SQL for data integrity testing at the backend.
  • Involved in Functional, Regression, Security, Installation, and Load Testing with Webload and Load Runner 9.0.
  • Software defects and interacted with Analysts to resolve technical issues.
  • Involved in analysis and study of functional specifications for the enhancement of existing functionality.
  • Conducted Smoke testing on new versions.
  • Responsible for System Testing, Regression Testing and Acceptance Testing.
  • Tested User Interface inconsistency and application functionality.
  • Recommending continuous process improvement, maintain QA standards and artifacts.
  • Performed Functional, Regression, System, User Acceptance Testing
  • Executed the Scripts against new builds for regression testing

Environment: Manual Testing, Test Manager , JAVA /J2EE, SQL, Oracle Hyperion Planning, Team Mate, Team Central, Oracle eCaseSales.Hyperion Financial Management , Audit BizRights ,Portals HTML .

Confidential, Warren, NJ Aug 08 – Dec 09 Project: Verizon Integration Services

Role:QA analyst

Confidential offers voice, data and video services to consumers, small and medium-sized businesses, and wholesale customers across 28 states in United States. Its strategy is to be the customers’ first choice for communications and entertainment services.

This project was to Integrate between Verizon and Third Party Vendors ACHECK America and Health Resources who does Background check (Medical, Criminal and Education) for Verizon.

Responsibilities

  • Implemented QA & testing procedures executed integration and regression tests, and supporting functional and user acceptance tests (UAT),(UI) Testing.
  • Experience in Full life cycle testing with both Manual and automated testing.
  • Analyzed and reviewed the user/business requirements and functional specifications documents. Involved in System Testing and Manual Testing.
  • Involved in the manual testing like writing test cases, test plans using Quality centre. The testing was automated at times using QTP tool.
  • Created Test Cases according to Functional Requirement Specifications.
  • Developed automated test scripts from manual test cases for Regression testing
  • Regression Testing is performed and the additional scripts are generated for each version.
  • Constantly verified Requirement Traceability Matrix to determine if each and every Functional requirement is taken care of and a test script is developed and executed for the same.
  • Used Clear Quest to log defects and correspond with developers.
  • Developed and Executed Test Scripts for Production phase.
  • Executed Test Scripts developed by various team members.
  • Implemented Agile methodology approach (Scrum)
  • Participated in the Walkthrough meetings, Defect assessment meetings and review meetings.

Environment:QTP 9.2, Quality Center, Manual Testing, SQL Server, SQL, Clear Quest, Windows XP/2000 .

Confidential, Mt Laurel NJ, May 07- Jun 08 Project: Account Transaction System

Role: QA Tester

Confidential is a leading global financial services firm, serving millions of consumers in United States with investment, banking and financial services. It has its operations in more than 60 countries. This project is for the bank customer’s to look information about his/her account status, balance, transfer the amount from one account to other, current transactions, and previous transactions. The system will takes care of different types of transactions like deposits, previous transactions and current transactions.

Responsibilities

  • Analyzed user requirements and functional specifications to create test cases for system testing.
  • Performing manual testing for the software/application based on the Test plans and Test cases.
  • Engineering test cases design / strategies for design verification / product validation.
  • Conducting Functional and Regression Test.
  • Execution of test cases manually and automation using Mercury Quality Center and QTP.
  • Enhanced the scripts by adding check points, parameterizing with Quick Test Pro.
  • Involved in converting manual test scripts to automation test script.
  • Wrote test cases and test scripts.
  • Participated at testing of marketing and online services pages of PC Banking Application (Banking and Investment Personal/Business Products and Services (On-line banking: Checking, Reorder Checks, Saving, Loans, Applications, Interest Rates, Credit Cards) .
  • Performed Functional, Regression, System testing , User Acceptance Testing
  • Mainframe testing including modifying the JCLs creating the data using SPUFI and executing the JCLs for validating the data in DB2 tables .
  • Create and execute test scripts, test cases, and test scenarios to determine performance of the application according to functional specifications.
  • Executed the Scripts against new builds for regression testing.
  • Worked on system application testing, where extensive SQL queries were used to build data reports for comparison purposes.
  • Reported defects to the development team using Mercury Quality Center defect tracking tools.
  • Worked with business analyst and developers in setting up input data.

Environment: Manual Testing, QTP, Rational Test Manager, JAVA /J2EE, SQL, Oracle 10g, Ms-Excel. Main Frame AS \\400 .

Confidential May 05 – Mar 06
Project: Internet Mortgage Banking
Role: Manual Tester

Confidential offers a comprehensive suite of world-class products and services to its corporate and commercial banking clients across India, as also to a fast growing personal banking customer base.

Internet Mortgage Banking is a web based application for automating mortgage bank on Internet. The customers can view a wide variety of loan products tailored for them via Internet. Several Financial calculations are made so that customers can obtain immediate details. These calculators are Bean components so that they can be reused. Project was based on certain modules and worked for underwriting module .

Responsibilities

  • Analyze the Business Requirement Document (BRD), Functional Specification Document
  • To prepare Test Cases based on Test Plans to perform Functional Testing.
  • Involved in the complete Software Development Life Cycle (SDLC).
  • Studied Functional specifications and requirement documents to categorize the units in Testing.
  • Performing extensive manual testing of each module.
  • Created test Cases as per the business requirements and executed them Quality centre.
  • Converting the Manual Test Scripts into automated test Scripts using QTP tool
  • Performed Manual Black Box Testing.
  • Mapped claims, payments, and status to back-officedatabase
  • Interacted with programmers to identify and resolve technical issues.
  • Involved in SQL database backend testing.
  • Extensive testing of EDI Eligibility/Inquiry/Response (270/271) transactions
  • via reports generated by developers.
  • Extensively worked on Quality Center for bug reporting and tracking.
  • Developed the whole test matrix and executed it at all stages of SDLC effectively.
  • Design and executed Quality Test Plans and Test Cases to verify reliability, accuracy
  • Participated in Testing Methodologies like Planning, Execution, Bug Tracking and Analyzing.
  • Provided management with metrics, reports, and schedules as necessary and participated in the
  • design walkthroughs and meetings.

Environment:Quality Center,Manual Testing,Microsoft Visual Studio 2000, Linux, Oracle, SQL, MS-Office Excel, Windows XP ,XML .

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