PROFESSIONAL SUMMARY:

• Over 7 + years of experience in the IT industry as QA Engineer/Analyst with knowledge in Quality Assurance Manual and Automation Testing.
• Extensive experience in Functional Testing of e-Commerce, Insurance, Banking, ERP applications and products.
• Extensive knowledge in Mutual funds and Brokerage services.
• Expertise in analyzing Business and Development Specifications, Use Cases, and Detail Design to develop test requirements and procedures and test cases.
• Generate and execute written test plans, isolate and report problems and contribute to the evolution of Quality Assurance processes and procedures
• Good understanding of QA methodology and Software Development Life Cycle (SDLC)(Agile)
• Strong Experience in Developing Test Plans, build Test Conditions and Test Cases, developing and maintaining Test Scripts, creating test data, analyzing bugs, interacting with development team members to fix errors.
• Expertise in automated Testing-using Quick Test Pro and Win Runner
• Expertise in defect tracking using various defect tracking tools like Quality Center and PVCS Tracker
• Experience in writing stored procedures and packages.
• Extensively performed Manual Testing primarily Unit, Integration, Functional, Performance, Regression on Client-Server and Web-Based Applications.
• Performed Black Box Tests, Integration and System Tests.
• Expertise in data driven Testing and creating reusable functions
• Proficient in working on Windows and UNIX environments.
• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, and Batch Tests for automated scripts.
• Strong experience in documenting existing process, analyzing business requirements
• Team player with good communication and written document skills
• Experience in handling PHI data according to HIPAA regulations.

TECHNICAL EXPERIENCE:

Testing Tools : QUICK TESTPRO, WIN RUNNER, LOAD RUNNER, Quality Center, TEST DIRECTOR, CLEAR QUEST
Databases : ORACLE 10g, MS ACCESS
Language : SQL, PL/SQL.
Operating Systems : WINDOWS 2K/NT/XP, UNIX (SUN SOLARIS 7.0)
GUI Tools : VISUAL BASIC 6.0 and DEVELOPER 2000
Scripting Languages : UNIX SHELL, PERL, JAVA SCRIPT and VB SCRIPT
Process Methodologies : Waterfall Method, Agile, RUP - Rational Unified Process

PROFESSIONAL EXPERIENCE:

Confidential,Malvern - PA Sep 2009 to Till Date
QA Tester - Contract
Dept: Institutional Investment Division and Retail Division.
The Vanguard Group is the second-largest mutual fund firm in the US and a leading provider of company-sponsored retirement plan services. Vanguard manages more than $990 billion in U.S. mutual fund assets, including more than $275 billion in employer-sponsored retirement plans. Vanguard offers more than 130 funds to U.S. investors and more than 40 additional funds in foreign markets.
Transaction History and Personal Performance
This is a web based application which provides clients with all their historical transaction information and also provide them with the performance of their investments over a period of time. This application is developed using Vanguard’s NGSA (Next Generation Software Architecture) framework.

Responsibilities:

• Involved in AGILE preplanning and planning sessions to identify the user stories required to test.
• Estimated the time to test based on the user stories.
• Involved in daily SCRUM meeting with the team.
• Actively participated with developers and business analyst, project administrators in decomp sessions to decomp the user stories in order to write the scenarios to test.
• Prepared the test data using various tools for the positive, negative and regression testing based of the design requirements.
• Involved in SAT Regression testing.
• Performed both manual and automation testing of the applications.
• Analyzed, documented and maintained Test Results and Test Logs
• Involved in creating documents using SharePoint and uploading them to the Quality Center.
• Mapping the requirements in the Quality center using the requirements document.
• Supported the end to end testers in resolving the issues.
• Verifying the end results in tables using SQL queries.
• Generated the status reports and updated the status of the project to the business and high level management.

Environment: QTP 9.2, HP Quality center 10.0, and SOLARIS, Java, Oracle 10g, WebSphere, Filenet, AGILE

Confidential,Columbia - MD Jan 2008 to July 2009
QA TESTER
Dept: IT – Sample Management System
Arbitron Inc. is an international media and marketing research firm serving the media, radio, television, cable, online radio and out-of-home as well as advertisers and advertising agencies in the United States and Europe. Arbitron’s core businesses are measuring network and local market radio audiences across the United States; surveying the retail, media and product patterns of local market consumers; and providing application software used for analyzing media audience and marketing information data. The company has developed the Portable People Meter, a new technology for media and marketing research.
Responsibilities:

• Designed and developed Test Plans, Test Cases and Prioritized tests for the applications using Quality Center.
• Prepared the Test data (Input files) for interpreting the Positive/negative/regression results based on the design requirements.
• Performed both Manual and Automated Testing of the Sample management system.
• Conducted backend testing by querying databases to synchronize testing databases and checked for data integrity and proper routing based on workflow rules at each step.
• Verified web objects such as frames, tables, cells, links, images and text and checked differences in the standard properties of each page.
• Tested general categories like sanity, regression, functionality, performance and also backend using SQL queries and Toad.
• Generated the detailed reports of the Bugs, Pass-Fail report, Comparison Chart.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Prepared Software Builds and release documentation for production deployment.
• Assisted technical writers to formulate user support manuals and demonstrated new functionality to users.

Environment: QTP 9.2, HP Quality center 10.0, and SOLARIS, Java, Oracle 10g, JBoss, Sharepoint

Confidential,IL Jan 2007 to Nov 2007
QA Analyst
State Farm Insurance Company based in IL offers various insurance policies to the customers, providing health, life and Auto Insurance. The main purpose of MAI is to provide online health insurance quotes.
Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD).
• Used Quality Center as a Requirement management tool.
• Developed the test cases to test functionality, interface of the application
• Prepared test data for the AUT as per the specifications of BRD.
• Used Quality Center to store all testing results and metrics.
• Conducted Functional, Integration, System, Regression, Performance, Load/Stress, White and Black Box Testing.
• Worked with Unix Shell Scripts extensively.
• Wrote SQL Queries to retrieve the data from various Tables and to test the database.
• Conducted Regression testing on various builds of the application using QTP.
• Wrote Functions for testing customer and billing data with database and validating the conditions.
• Executed smoke testing before going to test the application.
• Defect Management using Quality Center and Configuration Management with PVCS.
• Responsible in providing regular test reports to the management.
• Analyzed, documented and maintained Test Results and Test Logs
• Track the defects and prepared the documentation and sent it for modifications.
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer
• Participated actively in the team meetings with the Developers for fixing the bugs.

Environment: QTP, Quality Center, Java, HTML, DHTML, PVCS, WebSphere, Oracle9i, SQL, UNIX

Confidential,Lake Forest, IL Aug 2004 to Nov 2006 Programmer Analyst
Title TAP Pharmacy System
Position QA Tester
TAP Pharmacy system is a client server application used in TAP’s own pharmacy operated under brand name TAPCARE for distributing the prescription drugs to the patients. The TPS is an application used by the pharmacy users to enter prescription, patient, physician information, process the prescription and ship to patients or physicians through FedEx. TPS handles all the activities of the pharmacy solutions from entering new prescriptions, process payments, managing refills, shipping, forwarding prescriptions to 3rd party pharmacies and generating reports in all the stages. The application was developed in Forms & Reports 6i and has few batch processes associated with it that run daily. TPS is an old application containing 94 forms and 76 reports which had many maintenance releases and production support fixes.

Responsibilities

• Created test plan and test case documents for the enhancement releases by discussing with developers and business analyst.
• Created project plans and provide resource allocation sheets to client managers.
• Created weekly status reports and provide resource plan for the week ahead.
• Held meetings with managers every Monday on status for all project activities.
• Analyzed the production requests and provided clear clarifications to the offshore team for completing the requests.
• Created unit test plans, get pre-approved from business users, performed unit testing and get post approval for test case logs.
• Used Quality Center to store all testing results and metrics.
• Conducted Functional, Integration, System, Regression, Performance, Load/Stress, White and Black Box Testing.
• Followed HIPAA regulations for handling Patients’ Health Information (PHI).

Software Win Runner 7.5, Test Director 7.5, PL/SQL, SQL*Loader, Oracle10g, Shell Scripts, CVS, Oracle Forms 6i, Oracle Reports 6i and PGP encryption.

Confidential,Parsippany, NJ Sep2003-July 2004
Programmer Analyst
Project Title Fraud Detection System
Position QA Tester
The Fraud Retro-scoring application is a batch process and a stand alone enhancement for the existing Fraud Detection System. This product was designed to market the existing Fraud Detection System to the D&B customers by finding out the fraud score that they already know. Leveraging D&B’s investment in predictive capabilities through analysis of the Retroscore results and presenting it to the customer, the guidance, the Fraud Detection System would have delivered via the Fraud Risk Score. At present the retro-scoring is limited to 24 months of search history and 60 months of High risk misrepresentation.
Responsibilities

• Created design document for database module.
• Created system test plans and performed system testing.
• Moderating weekly onsite - offshore meetings and prepared minutes of meeting.
• Analyzed, documented and maintained Test Results and Test Logs
• Track the defects and prepared the documentation and sent it for modifications

Software: Win Runner 7.5, Test Director 7.5, PL/SQL, SQL*Loader, Oracle9i, Oracle10g, Shell Scripts, Microsoft VSS, Rapid SQL