SUMMARY:

• Qualified professional with 8 years of extensive experience in the field of System Analysis, Project Management working with the technical staff to implement management and staff's business requirements into the software application in Motor Vehicle, Telecommunication, Finance,, Banking, IT industry.
• Expert in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications using client - server technology.
• Strong knowledge of UML Modeling, including Use Cases, Sequence, State and Activity diagrams, business process flows and workflows.
• Specialized in developing Enterprise applications & Web portals
• Extensive experience in project management best practices, processes, & methodologies including Rational Unified Process (RUP)
• Provide implementation assessment, strategy, and mentoring services for Rational Requisite Pro, Rational Rose, Rational Clear Case, Microsoft Visio and MS Project.
• Experience in conducting GAP analysis, ROI analysis, SWOT analysis and Cost benefit analysis. Good exposure in writing test plans and test scripts
• Highly proficient in working with users to gather requirements, analyze them and subsequently use the Rational design tools to model the requirements
• Adept at reducing development costs and providing traceability of projects.
• Strong analytical, verbal and presentation skills to enhance relations amongst team members as well as project sponsors.
• Specialized in Requirements Tractability Matrix (RTM), test plans, test procedural development and review, tool validation and setup, project customization and administration, defect management, configuration management, version control and business documentation.
• Effective in executing multiple tasks and assignments ahead of schedule.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, Subject Matter Experts (SME’s), Developers and QA teams
• Excellent interpersonal and communication skills with the ability to understand both business and technical needs from the clients and customers.

TECHNICAL SKILLS:

Methodologies: RUP, UML, Waterfall, Spiral, RAD

Requirement Gathering Tools: Requisite Pro

Change Management Tools: Rational Clear Quest, Quality Center

Process Modeling Tools: Rational Rose, Microsoft Visio

Project Management: Microsoft Project

Version Control Systems: Rational Clear Case

Web Technologies: FrontPage, Dream weaver, Flash, Photoshop

Languages: C++, JAVA, C, SQL, Visual Basic

Operating Systems: Windows XP/9x/2000/NT servers, Unix, AIX, Solaris

Databases/Query Tools/Web: SQL server, Rapid SQL, HTML, MS Access, XML

PROFESSIONAL EXPERIENCE:

Confidential

Sr. System Analyst

Responsibilities:

• Worked with the business users, and the tech Leads to define business requirements by JAD sessions, Captured, analyzed and documented the possible technical solutions.
• Involving in troubleshooting, debugging and performance tuning of code and supporting users by incorporating specific requests
• Created technical specs, test plans and performed unit, Integration and system testing.
• Designed and implemented key additions to software framework, including implementation of document security model.
• Co-authored Use-Cases using Rational Rose to depict actors and Business Processes, identify Base and Alternative flows, and define pre-conditions and post-conditions of the system. Supplied collaboration, activity (swimlane) and use case diagrams.
• Involved in the defect fixing, testing and generating incident reports.
• System Administration Tasks like creating users, Deleting users, Creating groups, Deleting groups, running cron jobs, maintain log files, Creating Email Accounts
• Developed Requirements Traceability Matrix (RTM) using Rational RequisitePro to trace each software requirement.
• Mentored developers and maintained project schedule.
• Business specifications for Changes to Pacesetter Data Base Application and Reports
• Co-author business requirements document (BRD) with project teams. Extracted, discussed, and refined business requirements from business users and team members.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Designed and developed project document templates based on SDLC methodology.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Developed Functional Specifications and Q/A Testing Requirements using Quality Center and in-house developed iTrack application to conform to user needs.
• Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures.
• Monitor stability and performance of network and data storage services, ensuring 24x7 operation.

Environment:: Microsoft Project, Rational Rose, Microsoft Visio, Java, JSP, J2EE, Weblogic application server,XML, SQL Server 7.0, UNIX, Windows platform, Erwin 4.0, TOAD, Quality Center

Business Analyst

Responsibilities:

• Identify, research, investigate, analyze, define and document business processes
• Involved in setting up the test environments and technical reviews.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using UML.
• Used Doors to understand the impact of changing a requirement and decide whether to include it in the current project and to define the traceability across the entire project lifecycle.
• Developed the business process flows on the marketplace to support the products and services selected.
• Work closely with Service Management, Capacity Planning and performance tuning and meet Service level agreement.
• Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
• Analyzed and documented multiple processes for creating and delivering customer messaging products including bill messages, bill inserts, letters and notices; captured inputs, dependencies, tasks and outputs using swim lane methodology.
• Used MS Project to follow up the progress of the development team and provided Status Reports every week on the progress of the Project to the higher management.
• Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project. Carried out defect tracking using Clear Quest
• Conducted JAD sessions to develop architectural solution that application meets the business requirements, resolve open issues, and change requirements
• Developed data flow diagrams, illustrating the flow of data from the Legacy systems into the Application database Tables, along with checkpoints for testing / verification.
• Defined the change management approval procedures to control the scope of the order management requirements. Actively engaged various partners from the client team to monitor and control the risk associated with changing scope
• Created and executed Manual test cases in Quality Center, and worked on automated test cases in Win runner and viewed and analyzed the test results in the Quality Center
• Used the Office Suite extensively which included MS Word, MS Excel, MS Access, MS Project, MS Visio for various documentation and analysis reports
• Maintaining communication with peers, supervisors, and other departments for 24 x 7 production support

Environment: Java, J2EE, Sun Solaris, TIBCO, UNIX, Clear Quest, WinRunner, DOORS, UML, Rational Rose,Crystal Reports, Visio, MS Project

Business Analyst

Responsibilities:

• Worked with the business users, and the tech Leads to define business requirements by JAD sessions, Captured, analyzed and documented the possible technical solutions.
• Created Technical specs, test plans and performed Unit, Integration and system testing.
• Manage workflow, team members, analysts, client reporting and ongoing administrative responsibilities (data analyses, quality assurance procedures, research, supporting/testing systems, making changes and enhancements).
• Business specifications for Changes to Pacesetter Data Base Application and Reports
• Co-author business requirements document (BRD) with project teams. Extracted, discussed, and refined business requirements from business users and team members.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Provide technical support to clients; troubleshoot network, workstation and printing problems, from DOS to Windows NT.
• Utilized research tools such as SQL, UNIX, and stored procedures to gather information and assess the nature of problems.
• Developed Functional Specifications and Q/A Testing Requirements using Quality Center 7.0 to conform to user needs.
• Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures.

Environment:: Microsoft Project, Rational Rose, Microsoft Visio, Visual Basic, Middleware, XML,SQL Server 7.0, Oracle, Java, UNIX, AIX, Erwin 4.0, Sun Solaris server, Win-NT, TOAD, Quality Center

Business System Analyst

Responsibilities:

• Captured, analyzed, finalized and documented the Business Requirements for the application requirements with business heads through proper communication channels.
• Interacted closely with SMEs (Subject Matter Experts), stakeholders, designers and software developers to understand the full functionality of the application and navigational flow while keeping them closely updated about Business User’s sentiments.
• Installed, maintained, and debugged open source and proprietary software packages.
• Identified Use Cases from the requirements and wrote Use Case Specifications.
• Created business process workflow diagrams (Activity diagrams) in Visio.
• Developed a QMS (Quality Management System) project guide to upload standard indicators and crystal reports for my e-knowledge team
• Integrated Requisite Pro with Clear Quest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Performed Gap Analysis, Coordinated with IT team in designing and creating tables / database using XML.
• Developed detailed ERDs and DFDs using various modeling tools and developed databases based on the system model following the techniques in SDLC (software development life cycle).
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Helped in the review of Q/A Requirement Documents & the evaluation of the Master Test Plan with QA lead.
• Conducted walkthroughs of the Business Requirement Document with the business users and the IT project managers.

Environment: SQL Server, Microsoft Project, HTML, Rational Rose, Microsoft Visio, Rational Test Manager, XML, Java, Win- NT, Oracle Forms & reports.

Business Systems Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders.
• Used Rational Unified Process (RUP) for streamlining the team’s development activities.
• Gathered business Requirements, analyze data/workflows. Defined the scope and progressed from problem Statement to well-documented Designs.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created standard test case template according to the company requirements and standards.
• Worked with business analysts to deliver business use cases according to the project requirements.
• Reviewed test plans and test cases for the applications.
• Followed Agile (XP) Methodology for the release.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Developed GUI map files for all modules
• Extensively used Test Director to review and update the status of entire testing process.
• Extensively worked with Test Director to store test artifacts.
• Updated Test Director with all the test artifacts and signoff forms.
• Utilized Rational ReqPro as a user to analyze the business requirements.
• Reviewed and analyzed the Use Cases.
• Extensively interacted with Business user in gathering testing requirements and analyzed the candidate scripts for automation
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Conducted GUI testing, System testing, Regression testing and UAT.
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.
• Extensive analysis and design of user/system rqmts, generated system doc.
• Support the documentation of the System Architecture Department of Defense Architecture Framework (DoDAF).
• Created business process workflow diagrams (Activity diagrams) in Rational Rose.
• Involved UI, requirement and data modeling sessions.
• The project heads towards enhancing the existing online banking application by improving its GUI, making it user-friendlier.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Involved in Incident Reporting and Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application.

Environment: Windows NT, UNIX, C++, HTML, XML, DB2, SDLC,MS Visio, Winrunner, GUI/UI, Test Director 8.0, Rational Rose, Rational Requisite Pro, UML, Clear Quest, Clear Case, SQL, Borland Caliber, CMM, MS-Project, MS-Office.