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Software Quality Assurance Analyst Resume

Chicago, IL

Software Quality Assurance Professional with over 9 years experience, and over one year experience as a Business Analyst. I have worked on a wide variety of projects.

Technical Skills

Hardware: PC, Macintosh, mainframe, Sun
Languages: HTML, SQL, JavaScript, ASP, PHP, BASIC, Pascal, XML
Operating Systems: Windows 9.x/200x/XP/Vista/7, Unix (Solaris) MacOS 9.x, 10.x, Red Hat Linux, CMS/VM/XMA
Platforms: Java, J2EE, NetDynamics, Microsoft .NET, Adobe Flex 3
Databases: SQL, Oracle, MySQL
Applications: Lotus Notes, Microsoft Office, Linkbot 3.5, Astra SiteManager, Astra LoadTest, MKS, WordPerfect, Internet Explorer 3-8, Netscape 2-7.2, Winrunner, TestDirector, ClearQuest, Intermail, Mozilla, Firefox, Flock, Opera, phpMyAdmin
Testing Types:System, integration, unit, regression, full SDLC, manual, automated, user acceptance, black box, agile, rapid development, Scrum and end user.

Professional Experience

Software Quality Assurance Analyst, Consultant, Chicago, IL

  • Executed manual testing of XML e-commerce web applications in a rapid development environment
  • Managed and reported defects using Devtrack
  • Performed SQL queries on oracle and SQL databases to obtain testing information.


  • Executed manual testing of international trade site in multiple environments
  • Managed and reported defects using TestDirector
  • Data validation project completed.


  • Performed manual testing of and - existing websites sites were upgraded to Adobe Flex 3.
  • Managed and reported defects using TestDirector
  • Executed SQL queries using Microsoft SQL Server Management Studio
  • Worked with DBA, built tables for two jurisdictions in two different environments.
  • Worked in an agile development environment.

Business Analyst,J & B Software, Blue Bell, PA
Client: Confidential, Chicago, IL

  • Built lockboxes on TMS payment processing system, profiles and transmissions.
  • Routinely ranked top third in productivity.
  • Took the initiative to work on extra projects needed by the team and management.
  • Wrote a 100 page report that helped the rest of the team do their jobs easier.
  • Worked with a large team of over 40 business analysts and 6 project managers.

Software Quality Assurance Analyst, Consulting, Chicago, IL

  • Web site transitioned from ASP to .NET.
  • Performed manual testing, and test script writing.

Client:ConfidentialExecuted manual testing of music download website.

  • Performed regression testing of old defects and new functionality.


  • Performed specialized data warehouse web application migration testing.
  • Evaluated Automated Testing tools.


  • Developed and performed QA on website.
  • Maintained computer equipment


  • Developed and performed QA on website.
  • Maintained computer equipment.


  • Performed QA on website used by Egyptian Government for tourism purposes
  • Worked with a team that was part of a global project.


  • Performed manual testing of e-commerce website, with pre-written scripts.


  • Ran pre-written test cases on children's software.
  • Found major defects using ad-hoc testing.

Client: Confidential

  • Tested migration of web applications from HTML/JavaScript to J2EE


  • Tested web applications for Internet Explorer 6.0 SP1.
  • Ran pre-written test cases and ad-hoc test cases

Senior Quality Assurance Consultant-Confidential
Client was Ameritech.net, worked there five years there as a consultant

  • Wrote and executed test scripts, which kept major and minor defects from customers.
  • Used Lotus Notes and other software for defect tracking and management.
  • Performed QA for a variety of projects: Internet, CD-ROMs, web applications, mail servers, network performance, load testing, black box testing, oracle databases, user acceptance testing, Unix and SQL command prompt testing.
  • Participated in new development QA and maintenance QA for many projects.


  • Polish and Spanish - intermediate

Master of Business Administration, Confidential
Bachelor of Science in Economics, Confidential
Certified Software Test Engineer-Confidential
Winrunner/TestDirector Course-Confidential
Loadrunner: introductory seminars

Preferred Working Location: Chicago Loop, Southwest Cook County Or Southeast DuPage County

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