EXPERIENCE SUMMARY:

• 7+ years of professional experience in software Quality Engineering/Quality Assurance/software testing.
• 3+ years of solid Senior QA Analyst, responsible for defining and implementing entire QA Strategy, QA processes and quality measurements.
• Hands on experience on projects involving testing interfaces for integrating multiple vendor software to meet the business requirements.
• Setup and maintained various testing environments(Staging,QA,UAT)
• Worked with business Analyst to determine solutions for addressing needs in business/system processes and evaluate development options while analyzing functionality.
• Assisted the user in systems or acceptance testing, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place and kept updated.
• Provided status report information, escalates issues and problems demanding management attention and resolution.
• Mentors and directs other quality assurance analysts, promoting teambuilding and professional development.
• Monitored progress of testing and makes necessary changes to test plans, cases and scripts to ensure that quality standards and production deadlines are met.
• Responsible for defining and maintaining quality assurance testing best practices, initiates and documents processes and procedures improvements.
• Monitors and communicates progress of overall quality assurance activities and recommends changes to the strategies and processes to ensure that quality standards and practices are being followed.
• Leads and manages data, environment and configuration requirements.
• Thorough knowledge of Black Box testing, White Box Testing, Software Testing Life Cycle and Software Development Life Cycle.
• Extensive Experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations.
• Specialized in writing Complex QUERIES, SQL Syntax, and Sub QUERIES & Joins.
• Have good working knowledge and expertise in Automation tools QTP, Win Runner, Rational ClearQuest, Mercury Quality center.
• Experienced in Back-End testing to ensure data consistency on front-end by writing and executing SQL queries on the database.
• Performed defect reporting and monitoring the status using various automated reporting tools like Rational Clear Quest, Quality Center, Jira.
• Good experience in preparation of Test bed, Installation testing, Replication Of problems and generation of bug reports.
• Good in analytical skills and respond quickly with appropriate solutions in a timely manner
• Have excellent communication, Presentation and analytical skills. In every project worked on, I have been identified as an enthusiastic and key player for the project success.
• Able to work alone on my own initiative & drive and work as of a team

TECHNICAL SKILLS:

• Testing Tools: QTP Ver. 10.0, Microsoft Team Foundation server Test Management tool, Rational Clear Quest Mercury Quality Center Ver. 9.0, Win Runner, Load Runner
• Operating System: Windows 2003, 2008 Server, Windows 98/2000/XP, SCO UNIX, AIX 6.1, Sun Solaris 10.
• RDBMS: ORACLE, SQL Server 2000, Oracle 11i/10g/9i, MS SQL 2005 Server, DB2 8.2/9.1.
• Programming Languages: C, Visual Basic, SQL, COBOL, HTML, ASP,VB Script, VB.NET
• MS Office: Word, Excel, PowerPoint, Access, and Outlook

Education and Training Summary:

Education

• MS in Computer Application
• BS in Computer science

Training

QTP Training
PG Diploma in Computer applications
C, C++:
Organizational Departure
Confidential, TX
Federal Employment law 
Confidential, TX

PROFESSIONAL EXPERIENCE:

Client: Confidential, MI 
Role: Senior QA Analyst
Project Title: Business Application Modernization

Project Description:

• The Business Application Modernization project is an application being developed for the SOS - DMV of State of Michigan. The Business Application Modernization application will replace the Legacy system presently being used by the SOS for processing Drivers Licenses, PID’s and Vehicle Title and Registration applications.
• It is a huge data driven Client Server Application that interfaces with many other systems like AAMVA, VINA, SSOLV, CPC, and NCIC Repeat Offender check systems etc., maintained by both the Federal and the State governments.
• Business Application Modernization application also was developed as Web application where the user can renew products online without making any trips to the SOS office.

Responsibilities:

• Analyzed the Requirement specification document and created Test Plan and Test Scenarios.
• Mentoring the team of testers through example by establishing and honing best QA practices and guidelines.
• Actively participate in project plans, estimating work and monitoring progress against milestones
• Work directly with developers and product owners to identify, plan and implement continuous improvement initiatives.
• Experience in creating the test plan, test cases for all the modules like Driver, Vehicle, In-house and Interface that were related to this Business Application Modernization project.
• Demonstrate excellent Leadership and collaboration skills throughout all stages of the process.
• Coordinating, communicating, and disseminating testing timelines, deliverables, status and all other information to QA Test Manager and project teams
• Developed the test plans, test strategies, test cases by validating the System, functional Requirements and Design Specifications.
• Assigned defects in Quality Center and Jira, including documentation of information useful in the debugging process, evaluation of test data, defect tracking and retesting of resolved issues.
• Provided status report information, escalates issues and problems demanding management attention and resolution.
• Mentors and directs other quality assurance analysts, promoting teambuilding and professional development.
• Monitored progress of testing and makes necessary changes to test plans, cases and scripts to ensure that quality standards and production deadlines are met.
• Involved in Smoke test, whenever there is a new builds and was responsible for communicating the results of new build to the team.
• Performed Positive, Negative, Boundary, Integration Testing on the application.
• Performed Functionality, Interface and Regression testing during the various phases of the development.
• Created and tested test cases for JIT (Just in Time) interface between MIS and BAM systems
• Coordinate with the development, functional and user teams to create high quality test cases for UAT testing.
• Created efficient test case protocols covering all business scenarios for interface testing
• Worked with users and successfully completed UAT testing for vehicle and driver modules. I have been identified as key member for BAM project success.
• Coordinate with the third party personnel’s and successfully completed testing of hard card interfaces.
• Attended weekly team meetings to discuss interfaces with the business analyst, developers and project leaders and provided status updates due diligently.
• Experienced in using Share point to access the project related documents.

Environment: Windows2003, Asp.Net, SQL server, Main frame, Microsoft Share Point, Jira, Quality center, Agile Methodology.

Client: Confidential, IL 
Role: Senior QA Analyst
Project Title: HRMS

Project Description:

• HRMS System Comprises of HR work ways, HR Recruitment System and Leave Processing System.
• HR Work Ways 6.1 release is a combination of company\'s management services such as New Hire Setup, Termination, and Payroll master, Tax Deductions, Direct Deposit, and HR Reports. It gives the organization an effective application for handling all HR needs and managers to access HR information which helps them make more effective decisions.
• HR Recruitment System gives the ability to process applications and select the matching profiles form the resumes and gives visibility for the candidate selection process. It involves profile summary, resume database, Job match, scheduling and expense management
• Leave Processing System involves employee request for leave to their respective managers. Manager’s approval / Reject based on the Workflow. Log leave against their PTO’s, Sick leave, Paid/Unpaid vacation, Disability, Long term. Rejected mail will be send to the employees inbox with the Reason for Reject information

Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Maintained Traceability Matrix to make sure that each and every Requirement has at least one test case assigned to it.
• Developed test scripts using QTP and executed Manual test cases for Functional testing of various modules of the application.
• Developed the reusable actions for the modules depending the requirements.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Involved in Backend Database testing in Oracle using SQL.
• Applied the checkpoints in the application using QTP for the functional testing.
• Developed recovery handling scenarios in QTP.
• Performed Data Driven Testing using parameterized test data in QTP.
  Designed and executed the QTP scripts.
• Designed functional classes in QTP. Performed form-validation through QTP Validation and Checkpoint controls.
• Extensively Used Quality Center to Create Test Cases and Execute Test Cases.
• Logged and Tracked Issues in Quality Center.
• Invoked the QTP scripts from Quality Center.
• Mentored the On-site and offshore and escalated issues accordingly.
  Liaison between the QA team, Development team and Business Team.
• Enhanced the QTP scripts by adding user-defined functions to check the different functionality of the application.
• Developed Complex SQL queries to retrieve the data from various tables and to test the database.
• Planned daily activities and prioritizing according to the Release.
• Experienced in writing and executing test scripts in QTP without using Record& Playback button.
• Experienced in testing customized objects created by the developers in QTP.
• Experienced in using Virtual Object to change the name of the customized objects into the name object.
• Managed and created Object Repository of the QTP. Actively involved in the development of Automation process and Framework.
• Optimized QTP scripts for regression testing of the application with various data sources and data types.
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters to read new data from the table upon each iteration-Performed Data-Driven testing using QTP.
• Experienced in doing

Environment: Windows2007, VB.Net, SQL server, Main frame, Microsoft Share Point, QTP, Agile Methodology.

Client: Confidential, TX JUN 2006 to AUG 2007
Role: QA Analyst
Project Title: Hospital Management System

Project Description:

• MediNous Hospital Management System provides the benefits of streamlined operations, enhanced administration & control, superior patient care, strict cost control and improved profitability.
• MediNous HMS is powerful, flexible, and easy to use and is designed and developed to deliver real conceivable benefits to hospitals and clinics. More importantly it is backed by reliable and dependable MediNous support.
• This HMS is designed for multispecialty hospitals, to cover a wide range of hospital administration and management processes. It is an integrated end-to-end Hospital Management System that provides relevant information across the hospital to support effective decision making for patient care, hospital administration and critical financial accounting, in a seamless flow.

Responsibilities:

• Reviewed Business requirements, Technical Design documents, and prepared test plans and test cases for Black box and Integration testing on various integration points simultaneously using RUP methodology.
• Developed System and integration test cases using Quality Center.
• Expert in executing the test cases and finding the defects and tracking them.
• Expert in maintaining the Traceability Matrix to track the requirements of the application.
• Identified and developed re-usable actions for proper maintenance of the test scripts. (Using QTP).
• Performed Functional, System, User Interface, Regression, Ad-hoc and Re-testing.
• Preparation of Test data for positive and negative testing based on the test conditions.
• Analyzed the user/business requirements and functional specs documents.
• Managed Object Repository in QTP. Created various Check Points in order to check the functionality of various objects in the Test Scripts using QTP.
• Logging and Tracking of the defects using Bugzilla as online defect tracking tool. 
  Prepared Defect Report and delivered the same to the developers to keep track of defects by percentage.
• Experienced in writing VB scripts in order to provide more processing power to web pages.
• Created Virtual Objects in QTP.
• Experienced in using FTP, HTTP Protocols for File Transfer.
• Performed regression, integration, system, and user acceptance testing.
• Mentoring the team in QA process implementation. Coordinating with the Quality Control Team to ensure that the QA process is implemented in the project.

Environment: Windows NT/XP, VB.Net, Quick Test Professional, Bugzilla, Oracle 9i, Quality Center, Waterfall Methodology.

Client: Confidential 
Role: QA Analyst
Project Title: WEB Banking System

Project Description:
This customer access system is Web-based application for banking, which allows customer to open the account online and maintain the account online. Customers can open the account using this application through Internet, transfer the funds between different accounts and check their balance.
Responsibilities:

• Designing and Writing Test Plans, Test Procedures, Use cases and Test cases with reference to Business Requirements, Design Specs and Functional Requirements
• Performing and verifying through Front end to Back end for the client transactions
• Developing GUI Map of the application using Win Runner
• Developing and executing automated scripts for functional testing of the web application using Win Runner
• Performing Functional testing, System testing and Regression testing
• Creating and executing SQL queries on an ORACLE database to validate and test data
• Testing various links and calculating the time taken to load a page and report the results Inserting Synchronization points and check points in TSL scripts whenever necessary
• Comparing the results with expected results
• Collecting defect data and generating test reports using Test Director
• Reporting and tracking the bugs using Test Director

Environment: Java, HTML, XML, C++, Oracle 8,Quality Center, Manual Testing, UNIX (Solaris), Windows NT/2000, Agile Methodology.