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Software Quality Assurance Tester Resume

Sterling Heights, MI

Over 6 years of hands on experience in Application Software testing process on client/server, Business to consumer and web-based application development projects, which includes test plan, test case documentation, executing tests, record results, test reports and defect tracking.
Energetic, self-motivated and reliable team player with the ability to juggle multiple tasks and meets tight deadlines.

  • An accomplished professional with over six years of IT experience in diverse environments.
  • Around five years of experience in automated and manual testing of software systems in Client/Server architecture using Windows and XP operating systems, primary focus being business requirements analysis & development of test plans & test cases for web testing, functional testing, integration testing, regression testing and database testing.
  • Complete understanding of Quality Assurance Life Cycle (QALC), QA Methodology and QA Strategy including Software Development Life Cycle (SDLC).
  • Proficient in generating test scripts and executing the test cases using Quick Test Professional (QTP) and Quality Center.
  • Proficient with MS-Office tools including Word, Excel, PowerPoint and MS-Project.
  • Extensive background in Agile/iterative/incremental system development methodologies.
  • Integration, functional testing, End-to-End testing, regression testing, GUI testing, back-end testing etc in different stages of SW development life cycle.
  • Experienced in working with diverse work-groups and off shore teams.

TECHNICAL SKILLS
Testing Tools:Test Complete, WinRunner, LoadRunner (5yrs), Quick Test Pro (5yrs), Test Director (2yrs) and Quality Center (3yrs)
Environments:C#, VB.Net, ASP.NET, C, C++, Visual basic, ASP, VBScript, JavaScript
Databases:Microsoft SQL Server 2000/2005, MS Access, IBM AS\\400 – DB2
Operating Systems:Windows 95/98/NT/XP/2000-2003

PROFESSIONAL EXPERIENCE

Current Position: Software Quality Assurance Tester
Client: Confidential (Sterling Heights, MI) Dec 2008 - Current

Confidential is an ecommerce Website, which sells Blinds and Wallpaper. This site handles high volume transaction. Load balancing is used to handle high volume transactions. Blinds and Wallpaper uses complex pricing. Systems automatically fax the orders to different vendors.
StevesBlindsandWallpaper.com has the ability for the BackOffice salesperson to create orders when they receive the order through phone from end user.
Responsibilities:

  • Involved in Requirements, Design and Test Scripts Reviews.
  • Analyzed the Requirements Documents and Identified the Test Scenarios & Test Cases.
  • Created the Manual Test Cases, Test Sets and executing using Quality Center.
  • Performed the Integration, System, Functional, Regression, Validation, Usability, Compatibility, Cross Browser (IE/Firefox/ Opera, Netscape and Safari etc) Testing, Ad-hoc testing.
  • Involved in the End-To-End Testing with other Interfaces. Coordinating with various Interfaces for Validation.
  • Involved in the Defect Tracking process. Coordinating with Developers in fixing Defects.
  • Validated databases
  • Tested the shipping solution logic in a pre-integration and integration environments ( XML)
  • Manually performed unit, integration and regression testing
  • Performed Automated testing using QTP(Quick Test Pro) tool
  • Supported Business Acceptance Testing of the application

Client:ConfidentialMay 2008 - Dec 2008
This is an e-commerce site, using this shopper can register for a class, like Computers, swimming, karate, yoga, etc. The options provided for the shopper are searching for the classes, getting the report of the registered courses, online registration of courses for themselves and also for other family members, promotions are implemented for the courses, In Manager site we have options to manage courses, groups, programs, Promotions, selection of seasons, Shopper site configuration, Email configuration, BackOffice Registration, Waitlist Management, Student Maintenance, Canceling Registration, Refunding, Employee maintenance with access rights for each module, Reports(Class, Student, Financial, Waitlist etc.).

Responsibilities:

  • Analyzed the requirements and designed detailed test cases.
  • Involved in both manual and automated testing.
  • Performed black box testing including smoke, regression, integration and functional testing using QuickTest Pro.
  • Performed functional and regression testing across various browsers (IE and Netscape) and across various operation systems.
  • Performed web test using QuickTest Pro for checking page contents, broken links, web objects, frames and tables.
  • Parameterized the scripts to run the scripts using varying form of data.
  • Developed automation scripts in QuickTest Professional (QTP) to automate regression testing.
  • Created the environment for automation testing and designed the strategy for complete test coverage.
  • Performed database testing by writing queries in SQL.
  • Managed the testing process, schedule batch tests, log and track defects using Quality Center.
  • Attended periodical meetings with developers to resolve technical issues and interacted with them to ensure overall quality of the software.
  • Did the credit card validation testing including verifying the transaction in VeriSign

Client:ConfidentialDec 2007 - May 2008

It is an e-commerce site, which was done in .Net technology, It is gardening web application. This application was designed as 4-tier architecture. Presentation layer is done using ASP.Net, business logic and Data Access layers are component using C#.
Responsibilities:

  • Involved in writing QA Plan and detailed Test cases
  • Executed Test cases.
  • Performed Functional, Integration and Regression Testing manually.
  • Performed Stress testing and Performance testing in SQL Server database.
  • Tested the broken links of the web pages.
  • Performed functional and performance testing.
  • Responsible for identifying, tracking, and testing problems in application software.
  • Identified the bugs faced in live site with interaction with the developers
  • Used Quality Center to log and manage the defect tracking process
  • Conducted database testing using SQL queries.
  • Did the credit card validation testing including verifying the transaction in VeriSign

Client: Confidential Mar 2004 – Apr 2004

Project:Android-OSR-Shreveport Mar 2004 – May 2004

Android Industries works with Major auto manufacturers such as General Motors, Toyota, etc. at various assembly / manufacturing locations providing sequencing services

Client: ConfidentialDec 2003 - Mar 2004

Project:Trinity Tracking Tools
This new system is used to add Incidents (defects) found by all the plants and maintain all the incidents in a single central database (SQL Server 2000).

Client:Confidential. Aug 2003 – Dec 2003

Manufacturer’s Exchange or www.mfgxchange.com is a website portal built using 3 tier architecture, for manufacturers/suppliers of items. The portal is accessed over the Internet and most of the site is accessible only to members of the Portal.
Members of the portal can be Buyers who post RFQs for items that they are looking to buy, or be Sellers of items who view the various RFQs and respond to the RFQs that interest them.

Project:Confidential
Project:Confidential
The project was an extension of the Existing website
Project:Smart Assist Jul 2003 – Sep 2003
The project focused on configuring and displaying data pages for various processes in the system.

Client:Confidential Mar 2003 - Aug 2003
The Right lighting is a company that specializes in providing lighting advice and complete energy and cost efficient lamp replacement packages for households.

Client:ConfidentialDec 2002 - Mar 2003

Project:Destiny Ministry group
Virtual Online Interactive Churches and Events (VOICE) is used to create a site for ministries/churches.

EDUCATION

Bachelors Degree in Electrical & Electronics Engineering

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