SUMMARY:

• Extensive industry experience in software Quality Engineering, Project and Program Management.
• Quick learner with excellent communication and leadership skills, recognized for ability to work independently or collaboratively with cross functional teams worldwide, managing multiple releases at a time.
• Excellent Team Building, Conflict resolution and Strong interpersonal skills.
• Agile and Waterfall (traditional) methodology and SCRUM process experience.
• Managed projects for SaaS enabling Confidential Fusion Applications presence in Confidential Public Cloud.
• Lead various software integration projects including SaaS - PaaS.
• Adept at writing test strategies, test plans, test specifications and test cases.
• Strong analytical and problem solving skills, detail-oriented with focus on driving both quality and process improvements.

TECHNICAL SKILLS:

Project management Tools: JIRA, Confluence, Slack, BugDB, Microsoft Project, MS Office

Operating Systems: Linux, OEL, Windows, MAC, Solaris, AIX, HP

Programming Languages: Java, Shell Scripting, PL/SQL, Java Script, Pearl, Ant, Python, HTML, CSS, Web Services (SOAP / REST)

Orchestration Tools: MCollective, SALT

Build Tools: ADE, FARM, Jenkins

Automation Tools/Framework: QTP, WinRunner, JFCUnit, DTE

PROFESSIONAL EXPERIENCE:

Senior Manager

Confidential, Redwood Shores, CA

Responsibilities:

• Managed major product and patch releases for SaaS Life Cycle Management: Fusion Applications (ERP, HCM, CRM, FIN, GSI) Provisioning, Upgrade and Patching products.
• Led adoption of Agile Methodologies; created daily scrum sessions comprised of a global team of engineers; and established the consistent quarterly delivery for SaaS LCM products.
• Managed and monitored the continuous integration/continuous delivery release pipeline as part of the daily and weekly cycles while working with DevOps team comprising of Product Manager, Developers, QA, Technical Writers and SaaS Operations.
• Proof of concepts including Staged POD and PSR testing co-ordination with cross organization product teams delivering better KPI to SaaS Operations.
• Managed customer cloned POD testing such as Macy’s, Schneider and certification of other customer configurations like High Availability, Data Vault, 23 Language Packs, Disaster Recovery, and Break Glass. Databases include 11gR2 RAC(Real Application Cluster) and 12c (CDB/PDB).
• Coordinated testing of Day 0 patches for smooth upgrade in fleet for early uptake like OAL ( Confidential Application Labs) and Kaiser reducing downtime to 16hrs from 3 days.
• Conducted technical overviews to the SaaS LCM QA, Fusion Middleware Organization, SaaS Operations team.
• Responsible for all project management tasks; tracking product features and user stories with Jira, developing project plans, time lines and tracking test execution using Confluence, bug review and escalation with BugDB, technical guide review including release sign off and its communication with Operation.
• Managed team of 8 people at HQ and extensively worked with multiple IDC teams of more than 20 people.
• Experienced with Taleo recruiting and Human Capital Management system. Recruited and established training for the staff.
• Improved QA process via close looping production defects.
• Established automation plans and nightly build test automation using Jenkins giving faster read on builds which resulted in closing 90% of sprints completing within 5 days of original release schedule.
• Managed Release 11 WLS resiliency SWAT team for stabilizing cold patching in fleet.
• Managed template creation and rehydration projects delivering GA templates for SaaS.
• Lead FAOVM farm preflight project which enabled transitioning from Bare Metal to Virtual Machines across organizations.
• Engagement Cloud Shared Services SDI based provisioning testing covering SKU’s (Enterprise, ERP, HCM, CRM, FIN)
• Supported testing of FA - JCS association, JWT token, Federation Single Sign On use cases for Saas PaaS integration project.

Senior Principal Engineer

Confidential, Redwood Shores, CA

• Responsible for complete software development life cycle from requirements definition through implementation and release of Fusion Apps Patching Framework.
• Served as acting manager seamlessly to seal management gaps in the organization. Collaborated with IDC team and managed the team of 5 onsite to deliver high quality product.
• Facilitated test plan execution strategies and tracked defect remediation status and metrics. Managed customer escalations on high risk defects.
• Integrated testing of both OPATCH for FMW artifacts and ADPATCH for DB artifacts. This was cross organization effort with Fusion Middle Ware, Fusion Applications, Life cycle management and PSR teams.
• Enabled globalization testing using pseudo translated patches.
• Mentored and provided guidance to QA engineers, ensured appropriate training, skill levels, and expertise to test Patching Framework.

Principal QA Engineer

Confidential, Redwood Shores, CA

• Managed and accomplished Siebel Certification with Confidential Fusion Middleware Security stack ( Confidential Internet Directory - OID, Confidential Virtual Directory- OVD, and Confidential Access Manger-OAM) coordinating with Confidential Security group.

Principal QA Engineer

Confidential, San Mateo, CA

• Testing of Siebel 8.0 Security areas such as User Authentication (DB, Directory server, SSO based authentication), Access control (Person, Position, Organization, Access Group Based), Secure Deployment (Firewall, Proxy server, Load balancer support), Encryption (SSL, Ms-Crypto, RSA, AES and RC2 database encryption, RC4 encryption. RSA SHA-1/SIEBELHASH password hashing).
• Worked with 3rd party vendors to setup directory servers such as IBM Secure way, Directory Server, Novell eDirectory Server, Sun One Directory Server, Microsoft Active Directory Server to certify Siebel Applications on it.
• Responsible for Security Vulnerability Testing. Tested Siebel Web Application for top 10 security vulnerabilities as per OWASP standards. Covered application scanning using VA tools like Web Inspect (SPI Dynamics), Bind View (Symantec)
• Developed Siebel 8.0 hardening guide (OS hardening, Web Server hardening, Database hardening, Application hardening and Report Server hardening) for Solaris, AIX, HP-UX, Linux and Windows platforms.

QA Engineer

Confidential, San Mateo, CA

• Developed test strategy, test specification and detail test cases for Siebel web applications, Siebel Web Engine, Siebel Tools and Siebel scripting functionality for major Siebel releases 6.x, 7.0, 7.5,7.7, 7.8
• Developed and executed testing suites covering Functionality, Navigation, Presentation, Usability and Performance for Siebel Web applications.
• Participated in Exploratory as well as User Acceptance testing.
• Participated in Section 508 - accessibility standards testing for Siebel Web application using JAWS.
• Performed globalization and localization testing for Siebel web application.
• Created and Performed platform certification matrix covering Solaris, AIX, HP-UX, Linux, and Windows and cross browser certification for Siebel web UI.
• Automation work using QTP to achieve lights out testing.