TECHNICAL SKILLS:

Hardware: Windows 95/98, Windows ME, Windows XP Windows 2000, Vista and UNIX

Software: Microsoft Project, Visio, Microsoft 2003 - Word, Access, Excel & PowerPoint, JIRA, ITAMS and Pegasus (defect tracking tools), Selenium IDE (testing tool), Rational Clear Quest and Clear Case. Knowledge of ISO, ITIL and Sarbanes Oxley.

Accessibility Tools: JAWS & AccVerify. Knowledge of Zoom Text.

Accessibility Standards: W3C WCAG 2.0 Standards, ADA Section 508 & 504

Languages: C, C++, QBasic and introduction of Java, Oracle 9i, Visual Basic, XML, HTML, DREAMWEAVER, SQL, DHTML, XML, ASP.NET, IIS, SMTP, JavaScript and TOAD.

PROFESSIONAL EXPERIENCE:

Confidential, MD

Sr. IT Software Tester/Senior 508 Task Lead

Responsibilities:

• Designed, wrote and executed test cases and procedures that define specific test criteria and the expected results to be achieved for Section 508.
• Advised and applied Section 508 related concepts, principles and methods including EIT Accessibility Standards to all IT solutions and web testing for the Internal Revenue Service.
• Worked with the Confidential test environment staff, Confidential team members and Confidential developers regarding code defects and code releases
• Expert knowledge of testing cycles and QA principles. Has thorough understanding of the different testing methods; functional, integration, system and regression testing.
• Familiar with QA techniques and experienced with test design and execution.
• Expert knowledge and understanding of Section 508 provisions and related application to policy, products and services
• Reviewed Section 508 compliance defects with engineers, developers and discuss possible solutions
• Experienced leading and supporting senior test engineers, developers in test planning, test design, data collection, analysis, and test reporting.
• Has over 10 years of dedicated software testing experience with web applications
• Conducts functional and integration testing of multiple programs in an IBM mainframe environment.
• Tested software programs to comply to specifications and documentation
• Identified, analyzed and documented defects, questionable functions, errors, and inconsistencies in software program functions
• Experienced performing manual and automated application testing and 508 compliance testing experience
• Hands on experience working within a structured AGILE development environment and experience using JAWS
• Working Knowledge with IDE such as Eclipse & Rational tools (Clear Quest and Clearcase)
• Experience with Federal Government software development programs
• Hands on experience working within a structured AGILE, a .NET development and IBM Rational Tools Suite
• Solid understanding of technical concepts including Application development, Application Testing, Infrastructure and Database management
• Experienced working under the agile methodology with Sprint planning meeting on a bi-weekly basis and daily DCM status meetings.
• Experienced working in a CMMI level 5 environment
• Documented defects and worked with developers to ensure they understand the defect and fix (es) required to comply
• Conducted in-depth Section 508 assessments via manual reviews and using automated test tools and assistive technologies (i.e. JAWS and AccVerify) and provide remediation and recommendation.
• Served as Section 508 accessibility expert and has responsibility for the MeF 508 Program
• Experienced and understanding of the Software Development Life Cycle
• Experienced with bug issues, reporting, tracking and resolving bug issues.
• Interfaced and worked closely with development to call attention to problems, resolving problems and/or assist in recreating them as well as documenting all test results in logs and reports.
• Reviewed test cases, test plans, and do validation and working with several testing tools, manual/automated and regression testing.
• Possess the ability to make clear and convincing oral presentations to individuals, shareholders and groups, listens to others, attends to nonverbal cues and responds accordingly.
• Individual is very thorough when performing work and conscientious; very meticulous and pays careful attention to details.

Confidential, MD/Fairfax, VA

Sr. IT Specialist 508 Coordinator/Lead Sr. Compliance Test Engineer

Responsibilities:

• Responsible for the Production Release Testing of GovTrip (eTS) system application and all Section 508 testing.
• Assisted in coordinating testing efforts with multiple stakeholders including end users, management, programmers, interface, and help desk staff.
• Advised and applied Section 508 related concepts, principles and methods including EIT Accessibility Standards to all IT solutions and web testing for the Internal Revenue Service.
• Developed policies and procedures to ensure information systems reliability and accessibility, and prevent deployment of inaccessible IT systems and data.
• Participated in meetings with other companies on behalf of agency to raise awareness and talk about electronic informational equipment activities.
• Made recommendations and decisions relating to new hardware, software and communications to enhance Section 508 program automation architecture.
• Trains staff and Consultants to use assistive technology like JAWS and AccVerify for testing Section 508 requirements.
• Experienced and understanding of the Software Development Life Cycle
• Experienced with bug issues, reporting, tracking and resolving bug issues.
• Provided information and training to members of staff on government projects on a regular basis to support goals and to promote Section 508.
• Served as a resource and provides analytical support to ensure compliance with all required government standards relating to 508.
• Provided technical assistance and consultation to customers regarding Section 508 Compliance and conformance to accessibility requirements.
• Worked closely with developments engineers
• Tested software programs to comply to specifications and documentation
• Identified, analyzed and documented defects, questionable functions, errors, and inconsistencies in software program functions
• Experienced performing manual and automated application testing and 508 compliance testing experience
• Hands on experience working within a structured AGILE development environment and experience using JAWS
• Working Knowledge with IDE such as Eclipse & Rational tools (Clear Quest and Clearcase)
• Experience with Federal Government software development programs
• Hands on experience working within a structured AGILE, a .NET development and IBM Rational Tools Suite
• Solid understanding of technical concepts including Application development, Application Testing, Infrastructure and Database management
• Knowledge of the review process for analyzing a variety of highly specialized contracts, solicitations, and written materials related to Section 508 compliance.
• Possessed the ability to coordinate Section 508 Compliance training and information sessions as well as 508 Program Office Educational outreach services and events.
• Served as a source of expertise concerning Section 508 accessibility remediation.
• Responsible for problem diagnosis and resolution including management of problem tickets in the Confidential defect system (ITAMS) for production and Section 508 issues.
• Led out in release planning meetings and make contribuutions for improvements and involve in the preparation of test data, planning and strategizing testing efforts; O&M Production Testing, new enhancement testing, and regression testing for Section 508.
• Coordinated end-user support during acceptance testing and very thorough when performing work and conscientious about attending to every detail.
• Worked with clients and cutomers to assess their needs, provided information and assistance to resolve their problems and statisfy their expectations.
• Facilitated testing status meetings with engineers, developers and business users when appropriate to prioritize and review status of defects and plan releases.
• Wrote and reviewed both functional and technical documentation related to design, testing, and training. Leads out in daily and weekly status calls and meetings.
• Expert knowledge of testing cycles and QA principles. Has thorough understanding of the different testing methods; functional, integration, system and regression testing.
• Familiar with QA techniques and experienced with test design and execution.
• Experienced leading and supporting senior test engineers, developers in test planning, test design, data collection, analysis, and test reporting.
• Possesses the ability to make clear and convincing oral presentations, listens to others, attends to nonverbal cues and responds accordingly.
• Trained staff and consultants to use assistive technology like JAWS and AccVerify for testing Section 508 requirements.
• Possesses the ability to express information to individuals, shareholders and groups effectively whether it is technical, non-technical or sensitive while listening to others and responds appropriately.
• Advised and applied Section 508 related concepts, principles and methods including EIT Accessibility Standards to all IT solutions and web testing for a federal agency.
• Individual is very thorough when performing work and conscientious; very meticulous and pays careful attention to details.
• Trained staff and consultants to use assistive technology like JAWS and AccVerify for testing Section 508 requirements.

Confidential, Washington, DC

Sr. Software Tester/Lead Applications Dev. Analyst

Responsibilities:

• Coordinated resources between IT and the business department and led assigned projects task in client facing setting, making sure the day-to-day assignments were completed.
• Interfaced with internal stakeholders to facilitate process, procedure and reporting, gathers, analyze and documents requirements for web development applications.
• Provided direction and recommendations on product design and usability to project managers and senior managers as well as support to applications, customer service team, and business department.
• Experienced leading and supporting senior test engineers, developers in test planning, test design, data collection, analysis, and test reporting.
• Led cross-functional teams, developers, and UAT testers to ensure new product features are delivered timely and all Section 508 issues are resolve.
• Collaborated with developers and product development on assigned projects making sure the day-to-day assignments were completed.
• Possesses understanding and thorough knowledge of Section 508 Web Compliance requirements and testing web applications using automated tools; using JAWS.
• Prepared test plans and test cases based on software requirements and functional specification documents
• Manually executed test procedures and documented results using a defect tracking system (JIRA & Adminitrack).
• Performed functional, regression, performance, pilot and UAT testing
• Organized, lead and facilitate project-related meetings and training
• Worked with clients and customers to assess their needs, provides information and assistance and resolve their problems.
• Satisfied client’s expectations and provided quality products and services.
• Possesses the ability to identify problems; determines accuracy and relevance of information; utilize thorough judgment to generate and evaluate alternatives, and the best recommendations
• Individual is very thorough when performing work and conscientious; very meticulous and pays careful attention to details
• D ocumented activities and develop feedback report to communicate findings and activities to Project Manager and demonstrated dedication to quality assurance during functional, end user testing(UAT) and deployment.
• Worked with senior developers to create level of effort (LOE) and duration estimates for assigned work.
• Coordinated day-to-day tasking and activities of test efforts in all phases of the software development lifecycle including test plan creation and execution.
• Monitored and enforce test team record keeping with defect tracking and internal status reporting.
• Conducted regular meetings to facilitate the flow of communication among team members and to identify and escalate project risks to management.
• Reviewed software documentation to ensure its accuracy against the application being tested.