SUMMARY:

• Highly skilled IT Specialist and Software Build Engineer with 19 years of application design, development, testing, and support of technology infrastructure.
• Works effectively in a dynamic team environment.
• Brings advanced knowledge of code configuration, change management, systems management, customer support, and production support.
• Has remained current on latest open source cloud infrastructure tools and virtualization technology.

TECHNICAL SKILLS:

Proficient in: Cobol, HTML, XML, TCP/IP, SCP, SSH, HTTP, JAVA, JavaScript, BASH, ShellScript, and SQL

Familiar with: C, C++, JSON, Perl, Ansible, Siebel, Ruby, node.js, Chef, Python, Docker, Agile, Cassandra, Eclipse, Big Data, and RESTful APIs

Platforms: Unix/Linux, MAC, MS Windows 7/10, Oracle, AWS, Azure, Kubernetes, and Jenkins CI/CD

Source Code Repository Management: CVS, SVN, GIT, ClearCase, and Maven

PROFESSIONAL EXPERIENCE:

Software Build Engineer

Confidential

Responsibilities:

• Demonstrated a growth mindset and enthusiastic attitude toward learning new technologies necessary to design and code automated deployments using latest open source cloud methodology
• Adopted good engineering practices by contributing to the construction of secure, scalable, and extensible software solutions and systems. Keeping in mind, quality is engineered from the inside out
• Collaborated with architects and developers to determine technical design feature improvements and effectively communicate the design to others in the team
• Partnered with scrum masters, project managers, and application teams to influence application modernization and migration to open source cloud platforms
• Developed system specifications and decision flows in the form of charts from written business requirements
• Coded, tested, deployed, and documented maintainable and extensible software components to public and private clouds
• Performed maintenance to existing cloud platforms, including installation of plugin components, plugin dependencies, war files, and other third - party software
• Assisted, orchestrated, and onboarded development application teams to the enterprise via corporate Eco-Tool for cloud microservices
• Used scripting and troubleshooting skills to address daily build failures, system failures, and other customer support issues via Remedy trouble ticket system
• Troubleshot and maintained all networking devices and infrastructure assets across the enterprise, including switches, virtual machines, routers, and firewalls
• Responsible for providing 24/7 system administration support to approximately 1000 Linux virtual machines
• Accountable for support and root cause analysis to severity 2 level customer support escalation issues
• Received “satisfactory” and “exceeds satisfactory” comments on employee assessments and evaluations

CC Manager - FraudGuard

Confidential

Responsibilities:

• Collaborated with other offices and territories to plan and implement new features and technologies
• Interfaced with analysts, developers, and technical support teams to determine best requirement specifications and future application requirements
• Researched, designed, and built software for fraud identification, extraction, analysis, retrieval, and indexing
• Performed code and configuration change management for application code building, testing, and deployment to production
• Completed corporate contingency planning for inside/outside plant maintenance, fault line testing, U-Verse installation, and fiber cable splicing
• Completed IBM Rational Build Forge adaptive execution framework training and created a software assembly line, automating and accelerating software delivery to production
• Orchestrated and conducted portfolio and enterprise disaster recovery efforts with vendor, Iron Mountain
• Provided 24/7 after-hours support to portfolio applications, developers, project managers, and IT systems
• Received “satisfactory” and “exceeds satisfactory” comments on employee assessments and evaluations

Developer - MPS Billing

Confidential

Responsibilities:

• Provided essential design, programming, testing, and implementation support to the enterprise following best practices for SDLC and SOX compliance
• Developed, tested, and implemented online and batch programs consolidating customer roaming data and successfully meeting Y2K deadlines
• Fostered good working relationship between switch vendors, including Ericsson, Lucent, Nokia, and Nortel
• Communicated with outside vendors to resolve network outages and periods of reduced performance
• Followed internal procedures for change management, incident management, and escalation management
• Completed required training to manage vendor applications that formatted various switch records for billing
• Provided after-hours support for applications, developers, project managers, and other project efforts
• Received “satisfactory” and “exceeds satisfactory” comments on employee assessments and evaluations