SUMMARY:

• Senior Quality Assurance Analyst Over 9 years of experience in Computer Information Systems Excellent Quality Assurance testing professional/ QA Support Lead with over 9 years of experience in various industries like Automobile, Healthcare, Finance and E - commerce.
• Great knowledge of creating, testing and maintaining test suites in the development and implementation of Quality Assurance methodologies, standards and procedures in order to successfully meet the external business objectives and internal needs of the QA department. First-rate in analyzing, evaluating and proposing QA systems and solutions to resolve existing problems and create new opportunities to enhance the value of the business, reduce cost, or otherwise provide a competitive advantage.
• Excellent communication skills and effective in working with teams at all levels to achieve common goals.
• Extensive experience of working on Microsoft Test Manager, MS Visual Studio(TFS), JIRA.
• Great implementation knowledge of Agile Scrum and Waterfall methodologies with strong understanding of SDLC and STLC life cycles.
• Expert in different types of testing that includes Black Box testing, Smoke testing, Gray Box Testing, Functional testing, System Integration testing, End-to-End Testing, Regression testing & User Acceptance testing (UAT) & Involved in Load Testing, Stress Testing.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center, Lotus Notes, JAMA, TFS 2012

Defect Tracking: JIRA, DIET, Quality Center, Microsoft Test Management tools

Operating Systems: Windows 98/NT/2000/XP/Windows 7, Windows 10

Change Management Tools: JIRA, Lotus Notes, Packet tracker

Business Modeling Tools: Microsoft Visio

Project Management: Microsoft Project, Microsoft Office

Programming Languages: SQL, PL/SQL

Databases: Oracle 8/8i, MS SQL Server 7.x/2000, Microsoft Access, SAP(FI/CO), Rapid SQL 2016

Application environments: C#, .NET Framework, ASP.NET, PDF, .NET Web, Services, Oracle IOP, FIS (AF) and FIS(DM)

PROFESSIONAL EXPERIENCE:

Confidential, Libertyville, IL

Sr. Test Analyst

Responsibilities:

• Created Regression Planning document along with an improvised format of traceability matrix.
• Supported development process through requirement analysis, site evaluation, application design and testing. Build testing labs; establish process for using it.
• Conducted weekly staff status and planning meetings and participate in weekly Production Change Request meetings.
• Created Smoke and Regression Suite of test cases in multiple environments in Microsoft Test Manager 2017.
• Supervised the team, train and mentor new staff.
• Maintained current knowledge of new developments in Quality Assurance and communicated this knowledge appropriately, as to future effects on department. Investigate options and help plan strategies to keep the company in the mainstream of information technology.
• Designated contact person for all third party company clients.
• Lead UAT testing phase and helped business users throughout the process of testing the application.
• Tested FilePro jobs, verified the format and tested the output files to ensure accurate transition of data until destination.
• Tested Informatica jobs, altered them to test different scenarios and updated the test plan accordingly.
• Tested FTP server in the inbound and outbound locations and verified the file processing in the third party softwares.
• Tested the new code in 3 different test environments, with the highest one being integrated with the vendors to ensure smooth end to end testing.
• Created Testing Signoff document for the project deliverables.
• Supervised between three and ten QA professionals. Determined staffing needs; delegate work assignments and coached team members to ensure support, maintenance and systems development related work is implemented according to specifications and standards.
• Monitored and prioritized maintenance requests and support issues to assure appropriate action is taken on a timely basis. Communicated status to appropriate management. Escalated as necessary. Worked actively in problem management, resolution and prevention.

Confidential, Libertyville, IL

Sr. Test Analyst

Responsibilities:

• Created Test Strategy and Test Plan document for the project.
• Mentored, and trained team members to ensure that job requirements are being completed correctly and on time. Ensured that team members are cross-trained in all application areas for which the team is responsible.
• Participated in Workshops organized by Business Analyst and Business User to discuss the new UI design and functionalities.
• Supported transitioning of QA team to an Enterprise QA team in order to handle various mid and large scale projects.
• Assisted in Enterprise Architecture of the new Database and the technology to be used.
• Provided High level estimates for User Story Analysis, Test Case Creation, Test Case Execution, UAT Support and Data Setup.
• Actively participated in Adhoc testing of the current application to distinguish gaps and include them in our testing scope.
• Scripted Test cases in TFS (Team Foundation Server) and linked them to Traceability matrix as per the procedure.
• Assisted System Users in performing User Acceptance testing and provided learning sessions for them to understand the functionalities clearly.
• Provided on call support in off hours to the system users until after the project went live.
• Based on the errors received in all phases of testing, defects were created in JAMA tool and appropriate meetings were held with the team to document necessary information and provide Estimated Delivery date.

Confidential, Libertyville, IL

Sr. Test Analyst

Responsibilities:

• Worked on scripting the PMnet gaps, the customization of functionalities by comparing the legacy system and the prospective system.
• Supervised team of 10 software professionals including Business Analyst and Quality Analysts.
• Designed and developed the Activity Diagram, Business Flow Diagram, Data flow Diagram with the help of internal tools used within Confidential .
• Developed positive and negative test scenarios provided by the cloverleaf business experts.
• Used JAMA and JIRA for defect tracking procedures as standardized by the organization.
• Performed Component Testing, System Integration testing, Unit testing and Regression testing for the portions that were already developed and implemented.
• Provided approvals to the Change requests, User Stories and formal documentation of Testing Phase.
• Worked religiously with every phase of testing approvals including scenarios for test cases, test cases preparation and final SME review.
• Involved in major requirements decision making meetings with the Business users and developers.
• Analyzed Calculation mismatches that happen with payments when processed via AF.

Confidential, Waukegan, IL

Sr. Validation Analyst

Responsibilities:

• Ran Cognos reports for checking the amounts and entities for a respective area or department.
• Used Quality Center tool for the purposes of Test Plan, Executing test cases in Test Lab.
• Developed business relationships with internal IT and QA team members to ensure successful implementation and support of project efforts by ensuring consistent IT Compliance practices.
• Performed Functional Testing, System Testing, Integration Testing, Regression Testing.
• Used Autosys to run daily, weekly and monthly jobs in SIT.
• Used ALM as the Defect Tracking tool to update all the defect information along with cause and recommended solution.

Confidential, Chicago, IL

Support Lead/Business Analyst/QA

Responsibilities:

• Worked on updating the Functional Requirements document and the System Design Documentation.
• Supervised between three and ten QA professionals. Determined staffing needs; delegate work assignments and coached team members to ensure support, maintenance and systems development related work is implemented according to specifications and standards.
• Tracked and managed defects internally in the IOP.
• Pre-approved and post approved Scripts with Validation Change Request (VCR) contained within the GIS Packet Tracker system (PTA) to provide electronic review, annotation, signature, 21CFR Part 11 compliance for electronic records and signature control.
• Executed the Test Scripts on different releases and validated the actual results against the expected results.
• Verified the applications expected behavior at different stages by inserting Synchronization and checkpoints using Quick Test Professional.
• Involved in User Acceptance Testing by providing test data for users and by testing UAT defects in test environment before, the new code gets moved to UAT environment.
• Created Test Execution Report, Test Completion Report for Test Sign Off, documented the testing process and Test evaluation summary.
• Developed Requirement Traceability Matrix (RTM) to track the requirements during the QA testing Phase using RQM.
• Created User Define functions and used parameterization for various data and execute data driven test scripts using VB Script.
• Wrote Incident Requests with bug description and track bug record in Packet Tracker.

Confidential, New York City, NY

PL/SQL Developer

Responsibilities:

• Developed the PL/SQL Packages, Procedures in order to meet the build the user interface and to work on it.
• Involved in creating the procedures for Autosys reports and generating the reports too.
• Extensively worked on Collections and data objects to enhance the loading process of data from one tool to another.
• Maintained daily reports of the procedures and packages which ran in the system.
• Highly involved in the regular demo of the project and actively involved in the meetings.
• Worked on PL/SQL Implicit, Explicit, REF Cursors and created Triggers for tables using SQL Developer.
• Performed SQL tuning using Hints and indexes.
• Worked extensively on DBMS Profiler to ascertain the performance of PL/SQL queries.
• Analyzed the business requirement changes provided by the client and worked on the system to enhance and implicate those changes.

Confidential

ERP Accounts Payable Specialist

Responsibilities:

• Data processing in the ERP system.
• Posted to general ledger and journal entries and monitored aging of accounts receivable and initiated collection of invoices.
• Processing Check requests as per the requirement and performed Data Modeling documentation and Designing.
• Performed daily, weekly, and monthly, sales reporting and assisted with Accounts Payable & Receivable.
• Using Oracle Financials i8 Applied per-diems as required, scheduled installations on upgrades and relocations on semiconductors.
• Was awarded as the most accurate and punctual data processing worker in the team.

Confidential, NY

QA Analyst

Responsibilities:

• Evaluate the requirements for the applications and synthesize the Test plans, Testing Strategies, and Test Cases for the functional and integration testing of the system.
• Created SQL scripts for pre-population of test data to run Manual and Automated test scripts
• Created scripts to test many different business critical path and complete end-to-end data driven test scripts to do positive / negative login scenarios
• Designed, Developed, Enhanced and executed automated scripts using QTP
• Exclusively handled the validations of Reports Section, which shows the End output of the System.
• Performed extensive regression analysis on the Hospital accounting database to develop forecast drivers for financial modeling.
• Regular interaction with the core developers in helping the bug fixes/defects with in deadlines
• Developed positive and negative Test Cases and Test Data for each feature.