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Software Quality Assurance Engineer Resume

Greensburg

SUMMARY:

  • 5 years of experience in the IT industry with emphasis on Quality Assurance.
  • More than 6 months of experience in Quality Control Inspection of manufacturing plant .
  • Strong testing background that included reviewing system requirements, writing and executing Test cases.
  • Experience in the field of information Technology as a QA Analyst and a QA Tester.
  • Experience working in JIRA as Project Management Tool and Defect Tracking Tool
  • Good Knowledge in Automation using Selenium WebDriver, JAVA Eclipse and Manual testing using HP QC .
  • Experience in test development, scheduling & execution, test automation, test project management.
  • Developed and maintained automated test scripts .
  • Strong Knowledge of the Software Development Life Cycle (SDLC) Waterfall and Agile Scrum model, STLC and role of QA
  • Involved in maintaining Test Matrix and Traceability Matrix.
  • Proficient in analyzing the business requirements (BRD/PRD), System requirement specifications (SRS), Functional requirements specifications (FRS).
  • Experience in leverage documentation to develop Test Plans and Test Cases using the requirements while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
  • Exposure in testing GUI, Web based applications, and Client Server applications.
  • Strong work experience Black box and White box Testing.
  • Experience in Functionality Testing, Regression Testing, Exploratory testing, System Testing, Integration Testing, Unit Testing and User Acceptance Testing.
  • Working experience of Relational Databases like SQL Server and MS - Access. Experience in Back-end testing using SQL queries on the above databases.
  • Expertise in using Bug Tracking tools such as Bugzilla, JIRA, Test Director/ALM and its features.
  • Strong experience in Defect Tracking and Reporting.
  • Experience in identifying problems, secure relevant information from all stakeholders, clarify key issues, consider alternative solutions and take steps to solve the problem and prevent reoccurrence (i.e., root cause analysis).
  • Documenting Test Documents using MS Office Tools- Word, Excel, and Power Point.
  • Excellent Trouble shooting, Problem solving and Technical skills.
  • Good Analytical skills, Presentation skills with strong communication skills, Effective Time Management and ability to work in a team or independently.
  • Ability to focus and prioritize under pressure
  • Contributed to the completion of all projects on time.
  • Ability to work in tight schedules and on different applications concurrently.

TECHNICAL SKILLS:

Test Management & Defect Reporting tools: JIRA (Project Management Tool), RCM QUA 2012, HP ALM, Bugzilla

Web Design: HTML and FrontPage2000

Languages: Java (beginners), SQL, C, PHP

Operating Systems: Windows 95/98/2000/NT, DOS and UNIX

Databases: Oracle, SQL Server, DB2

Testing Tools: Selenium WebDriver, IDE

PROFESSIONAL EXPERIENCE:

Confidential

Software Quality Assurance Engineer

Responsibilities:

  • Work in Agile Scrum Team Ace of Base (Service Desk)
  • Analyze the requirements and attached positive/negative test claims on JIRA story
  • Working on RCM (Revenue Cycle Management ) QUA 2012 environment
  • Follow the test plan from the beginning (optional)
  • Develop test cases according to the JIRA story logic/description
  • Create several positive and negative test cases examples to match the quality standards
  • Use the appropriate strategies to apply the knowledge and skills
  • Dropping the positive and negative test claims in RCM Prod support QUA 2012 to check the results whether the edit triggers or rules run as expected
  • Analyzing ANSIX12 data in a claim ( e.g. CPT Code, Rev Code, NPI, Service line, line amount charges, POS Diagnosis code, Rendering/Referring value etc.)
  • Working on only 837I and 837P claims
  • Follow the 5010 guide pdf files to analyze the codes
  • Get correct office guid and Payers list from OCS
  • Performs Functional, Exploratory, Regression and Product Verification testing
  • Detect defects by testing claims (manipulating data) & report to the dev
  • Retesting the same test cases after fixing the defects
  • Documentation of Story logic, Test case description, Expected Result, Batch-ID, Office-guid, Payer name and Payer Office guid and Pass/Fail criteria etc.
  • Attach the screenshot of codes of the assigned JIRA story
  • Attach the spreadsheet on JIRA story after reviewing by BA
  • Attend daily scrum meeting and sprint review planning in every two weeks
  • Writing SQL queries on ORACLE database
  • Continuous Communication with team members (Developers, BA and PO) to understand the requirement so well and resolve Risk issues

Confidential, Greensburg

Quality Control Consultant

Responsibilities:

  • Monitoring and examining each stage of production.
  • Company's products meet national and international quality standards.
  • Ensuring that all testing is performed to the highest standards.
  • Distributing written Quality Assurance results to appropriate parties.
  • Monitoring all inspection and testing equipment to ensure current and valid calibration.
  • Writing up evaluations and assessments.
  • Reading blueprints and specifications.
  • Conducting quality audits and surveys.
  • Checking that production methods meet relevant legislation.
  • Recommending changes to a production process.
  • Making sure that company employees follow documented procedures and standards.
  • Carrying out final inspections.
  • Identifying unsafe working practices.
  • Looking out for defects in a product.
  • Making sure that labels are accurate.
  • Discussing inspection results and conclusions with production managers.
  • Performing inspections of purchased parts.
  • Entering inspection results into a database.

Confidential

Store Locator

Responsibilities:

  • Prepare documentation to develop test plans that are used to validate the changes which would be incorporated into the business system.
  • Walking through the test plan and strategy to understand the scope and role
  • Understanding the business requirements and applying test methodologies Waterfall model
  • Write Test Conditions, Test Scenarios as per the Business requirement and Tech Design Documents
  • Test case design for new enhancements based on requirement document, analyze the Tech Design Document
  • Review of the test cases written by team members
  • Regression test case execution
  • Defect tracking and reporting in Jira
  • Effective coordination between development team and testing team.
  • Involved in querying using SQL and updating records and validate database records as expected
  • Identify problems, secure relevant information from all stakeholders, clarify key issues, consider alternative solutions and take steps to solve the problem and prevent reoccurrence (i.e., root cause).
  • Organizing defect review meeting with onsite team
  • Attended the daily Bug review meetings, weekly status meetings and walkthroughs and interacted with Business Analysts and Developers for resolving Defects .
  • Weekly Client Interaction and daily onsite interaction to report status over mails and conference calls.
  • Preparation of Weekly Status Report, Test summary report and Monthly Dashboard
  • Knowledge sharing with the team members
  • Documentation of the process and understanding

Environment: HTML, JAVA, PHP , Selenium WebDriver, Eclipse, Excel , Windows XP, Linux, Unix, MS office, JIRA & SQL server .

Confidential

QA

Responsibilities:

  • Developing Test Plan
  • Walking through the test plan and strategy to understand the scope and role
  • Understanding the business requirements and applying test methodologies such as Waterfall model
  • Write Test Conditions, Test Scenarios as per the Business requirement and Tech Design Documents
  • Test case design for new enhancements based on requirement document, analyze the Tech Design Document
  • Review of the test cases written by team members
  • Regression test case execution
  • Defect tracking and reporting in QC
  • Effective coordination between development team and testing team.
  • Organizing defect review meeting with onsite team
  • Weekly Client Interaction and daily onsite interaction to report status over mails and conference calls.
  • Preparation of Weekly Status Report, Test summary report and Monthly Dashboard.
  • Knowledge sharing with the team members
  • Documentation of the process and understanding

Environment: UNIX, Linux, Windows XP, MS office, HP Quality Centre 11.5, Bugzilla & SQL server

Confidential,

Lead QA tester

Responsibilities:

  • Created Test Plans, and generated Test Cases for the application.
  • Performed manual testing in the Agile development environment with frequently changing requirements &features Set. Review product requirement docs, functional specifications and involved in developing test strategy, test plan & test case docs .
  • Single-handedly executed software strategies, test cases and test plans for all phases of testing for the Confidential projects.
  • Performed UAT with the help of Selenium Java tool . Validated the automated test cases. Used to write scripts using Java programming language.
  • Conducted Ambiguity Reviews and continuously reviewed, verified and validated system requirements, use cases and overall functionality of the software.
  • Acceptance Test Driven Development (ATDD) i.e interacted with business analysis & developers in requirement analysis, design reviews, testing and documentation for application in AGILE environment.
  • Prepared Test Scenarios, Test Cases and Master Test Document /Test Plan /Test Charter.
  • Actively participated in Scrum meetings reviews and developed test scenarios .
  • Attended and organized various meeting like, Requirement Review, Defects Triage, Go no Go meetings and effectively contributed for successful application delivery within the deadlines.
  • Created automated functional regression test scripts using QTP and scheduled, organized and executed the test scripts in QC-QTP integrate environment and documented the test results
  • Performed Back End testing by executing complex SQL queries against the Oracle and DB2 databases and comparing the query result sets with data entered through the Front End.
  • Created data matrix in each testing phase (Assembly, Functional, Integration and Regression).
  • Prepared Unit Test Result matrix for Developer for sign-off.
  • Prepared Defect Report and coordinated weekly defect meetings
  • Prepared Weekly QA Status report for Senior Management.
  • Followed Risk Based testing approach to save QA Cost
  • Scan Policy Docket.
  • Scan/ digitized administrative files of controlling offices - CO / MDC / ZTCs / ZOs / Dos.
  • Design and implement work-flow process for well-defined / structured administrative functions at controlling offices starting with co departments.
  • Design and implement work-flow for NB, Claims and Ps functions in one division.
  • Training at all levels.
  • Main Achievements:
  • Store all confidential data regarding the project.
  • Keep tracks of the ongoing production process on daily basis
  • Mailing the reports to Head office (Delhi) on daily basis
  • Co-operation with Project-Coordinator
  • Prepare the annexure on daily basis
  • Keep production reports of other branches (Kolkata/Guwahati)
  • Keep communication with Manager/Team Leaders/Clients ( Confidential Officers)/Employee

Environment: PHP, VB script, HTML, Bugzilla, QTP, Selenium, Quality Check software, SQL server, MS office 2000, Excel, Words,.

Confidential,

Junior QA tester

Responsibilities:

  • Search particular projects on auction sites
  • Understand the requirement of the projects
  • Place a bid on that job with a suitable value
  • To get projects
  • Developed Test Plan and Test Strategy documents for all the web based and server side applications as well as data load batch jobs.
  • Developed Requirements Traceability Matrix to map the test cases with the Requirements.
  • Extensively used quality center for adding requirements, adding test cases, executing test cases and to add defects
  • Interacted with client on day to day basis for Information gathering, analysis of specifications, requirement analysis & test strategy discussions.
  • Involved in reviewing business requirements, functional specifications, project schedules and documentation.
  • Developed SQL queries to check the data base integrity
  • Implemented testing strategies as defined by project management.
  • Proficient in creating Test Plans, Test cases and Test Documentation.
  • Familiar with various SDLC (Software Development Life Cycle) and QA methodologies
  • Implemented various testing techniques like Functionality testing, System testing, Backend testing, Black box testing, Data driven testing, Regression testing, User Acceptance testing and Integration testing.
  • Highly motivated team player with ability to lead, manage and work in different environments.

Environment: Java, ASP.NET, Windows XP, MS office, HP Quality Centre 9.0, Bugzilla & SQL server, PHP admin, Elance /Guru .

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