SUMMARY:

• Highly enthusiastic, result oriented, reliable and self - motivated IT Professional with 10+ years experience in QA/Software Testing as an Associate Test Manager.
• Experience in evaluating product quality at regular stages and providing recommendations for improvements.
• Expertise in Telecom Domain, VoIP-SIP, OSS/BSS (Order Management, Provisioning, Product Management, Account Management, Activation, Invoice, Billing), NMS/EMS (OSS-RC), FCAPS, Cloud Testing and enterprise networking product/applications.
• Proficient understanding in all phases of SDLC practices like; Requirement Analysis,Test Strategy,Test Plan,Test Estimation, Test case authoring, Test Execution,Test Release Management, Test Reporting and Defect management/reporting.
• Worked extensibility in Test case design & execution, Black box testing, Functional Testing, Integration Testing, System Integration Testing, Regression Testing, UAT, Web Service Testing (Soap UI), Test coverage assessment and Agile Methodology.
• Experience in E2E Testing of Pre-Paid and Post-Paid Value Added Services (VAS) by using Siebel CRM, AIA, OSM, IN CS & BRM modules.
• Experience in Automation Tools like; QTP, Selenium IDE.
• Basic knowledge on Python Scripting.
• Knowledge of CMM/ CMMI quality procedures while executing the projects and expertise on defining testing methodologies along with excelling at new technologies and providing technical leadership, consultation to team in various fields.
• Excellent interpersonal, communication and organizational skills with proven skills in team management and planning.

TECHNICAL SKILLS:

Operating Systems: Confidential -UX, Linux, Windows Family

Scripting Language & DB: VB Script, XML, SQL, DB2, Oracle, MySQL, Microsoft SQL Server

Configuration Tools: CVS, VSS, SVN

Servers, Tools & Utilities: Windows, Confidential, Wire shark 1.6.1

Domain Knowledge: Telecom, Virtualization & Cloud computing technology and Testing (test design/ execution/ plan/ automation/ manual) & web application

Telecom Technology: OSS/BSS,NMS/EMS, TMN, FCAPS

Concepts Known: System infrastructure software/ middleware, web services and Fault management,Virtualization (server/ client), Cloud computing, Test methodology,VoIP & SIP

Automation: Quick Test Professional/UFT, SOAPUI 4.5.1

Test Management Tool: Confidential QC, JIRA, Testlink

Defect Management Tool: Bugzilla, Jira, QC

PROFESSIONAL EXPERIENCE:

Confidential

Associate Solution Designer

Responsibilities:

• Manage the Testing Team.
• Allocate resource to projects.
• Review weekly Tester’s status reports and take necessary actions
• Escalate Tester's issues to the Sr. Management.
• Estimate for testing projects.
• Enforce the adherence to the company's Quality processes and procedures.
• Decision to procure Software Testing tools for the organization.
• Inter group co-ordination between various departments.
• Provide technical support to the Testing team.
• Continuous monitoring and mentoring of Testing team members.
• Review of test plans and test cases.
• Attend weekly meeting of projects and provide inputs from the Testers' perspective.
• Immediate notification/escalation of problems to the Sr. Test Manager / Senior Management.
• Ensure processes are followed as laid down.

Technologies: OSS/BSS,TMN, FCAPS, Functional Testing, RODOD, AGILE, Selenium-IDE

Project Stream-Technical Lead

Responsibilities:

• Analyze requirements during the requirements analysis phase of projects.
• Involvement in preparation of test plans.
• Review the Test Cases document of System, Integration, Regression and User Acceptance prepared by test engineers.
• Keep track of the new requirements from the Project.
• Forecast / Estimate the Project future requirements.
• Arrange the Hardware and software requirement for the Test Setup.
• Escalate the issues in the application to the Client.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Organize the meetings.
• Attend the regular client call and discuss the weekly status with the client.
• Send the Status Report (Daily, Weekly etc.) to the Client.
• Frequent status checks meetings with the Team.
• Act as the single point of contact between Development and Testers for iterations, Testing and deployment activities.
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Review various reports prepared by Test engineers.
• Log project related issues in the defect tracking tool identified for the project.
• Check for timely delivery of different milestones.
• Attend weekly Team Leader meeting.
• Motivate team members.
• Organize / Conduct internal trainings on various products.

Technologies: OSS/BSS, NMS/EMS,LTE-eNode B, IMS-Node,TMN, FCAPS, OSS-RC, Functional Testing, WebService Testing (Soap UI), Oracle Modules(Siebel CRM, OSM, AIA, IN CS & BRM), Wireshark, AGILE, SQL Query

Team Lead

Responsibilities:

• Analyze requirements during the requirements analysis phase of projects.
• Involvement in preparation of test plans.
• Review the Test Cases document of System, Integration, Regression and User Acceptance prepared by test engineers.
• Keep track of the new requirements from the Project.
• Forecast / Estimate the Project future requirements.
• Escalate the issues in the application to the Client.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Organize the meetings.
• Prepare the Agenda for the meeting, for example: Weekly Team meeting etc.
• Attend the regular client call and discuss the weekly status with the client.
• Send the Status Report (Daily, Weekly etc.) to the Client.
• Frequent status checks meetings with the Team.
• Act as the single point of contact between Development and Testers for iterations, Testing and deployment activities.
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
• Log project related issues in the defect tracking tool identified for the project.
• Check for timely delivery of different milestones.
• Attend weekly Team Leader meeting.
• Motivate team members.
• Organize / Conduct internal trainings on various products.

Technologies: OSS/BSS,TMN, FCAPS, Functional Testing, WebService Testing (Soap UI), RODOD(Siebel CRM, OSM, AIA, IN CS), AGILE, SQL Query

Confidential

Senior TechnicalAssociate

Responsibilities:

• Understand project requirements.
• Prepare / Update the Test case document for testing of the application from all aspects.
• Prepare the test setup.
• Deploy the build in the required setup.
• Conduct the Testing including Smoke, Sanity, and Bug Bash / Execute the Test cases.
• Update the Test Result document.
• Attend the Regular client calls.
• Log / File the defects in Defect tracking tool / Bug Report.
• Verify defects.
• Discuss doubts/queries with Development Team / Client.
• Conduct internal trainings on various products.

Technologies: OSS/BSS,TMN,FCAPS, Functional Testing, Automation Testing (QTP), Load Testing (OCSG-PTE),WebService Testing (Soap UI), Wireshark, AGILE, SQL Query