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Associate Engineer - Software Test Resume

Englewood, CO

SUMMARY:

  • Over 8 years of experience in software testing and writing software test cases.
  • Knowledge with Microsoft Office, Linux, and Windows.
  • Self - motivated and ability to work under minimal to no supervision.
  • Excellent problem solving, organization, and communication skills.
  • Detail-oriented and able to multitask in a fast paced environments.
  • Certified in SAFe-Agile 4.0.

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

Associate Engineer - Software Test

Responsibilities:

  • Validate and communicate defects to engineers in an agile environment.
  • Perform testing on both mobile and stationary units including Android and iOS phones, Laptops, and Set-Top-Boxes.
  • Perform testing on VOD, Sling TV, YouTube, and Netflix.
  • Document test reports within JIRA, Bugzilla, Catena, and Mantis.
  • Create test cases and procedures to help improve software testing processes.
  • Assign Tasks to technicians and review test results for validity and accuracy.
  • Train and assist team members on test execution.

Confidential Englewood, CO

Technical Support Rep. Tier

Responsibilities:

  • Resolved customer network related issues including modems, email, IP addresses, and Domain.
  • Documented all problems and solutions on a call by call basis.
  • Held calls at minimal duration and professional under company regulations.
  • Scheduled on-site technicians accordingly to customer content.
  • Assisted team members on resolving customer issues.

Confidential, Littleton, CO

Assistant Warehouse Manager

Responsibilities:

  • Entered data into a computer database for the purpose of receiving, fulfilling, and shipping orders.
  • Educated customers on various products and assisted customers in locating those products.
  • Ensured all demos were properly displayed and functioning a 100%.

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