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Test Lead/test Manager Resume

Jackson, MI

SUMMARY:

  • Over 10+ years of experience as a Software Tester, QA Analyst and ERP Tester with most of the experience in testing SAP environments. Extensively tested SAP FI/CO, MM, SD,CRM,BI/BW,HR and ISU.
  • Out of 10 Years of total experience, I have worked with HCL Technologies for 7+ Years and Cognizant Technology solutions for 3 years.
  • Experience in analyzing and scripting various business processes like P2P(Purchase Req's, Purchase orders, info records, source lists etc), OTC (Sales Order processing, deliveries) and Record to Report(R2R).
  • Have experience and knowledge on handling various SAP Master Data Objects including Vendor Master, Customer Master, Finance Objects and Material Master.
  • Good experience writing Test Strategy and Plans.
  • Excellent experience in EDI / IDoc's(PI/XI) interfaces with Thrid parties.
  • Extensive knowledge of Software Development Life Cycle (SDLC) , methodologies and test processes and Software Testing Life Cycle (STLC).
  • Proficient in manual and automated Testing Tools such as HP Quality Center, HP ALM and Web, and Client/Server.
  • Very good experience in SAP Testing Methodology like Agile,ASAP,Waterfall and Iterative .
  • Quality assurance background includes generation of multifunctional test conditions, scripting, and execution of manual as well as automated test procedures both data and functionality driven.
  • Expertise in end to end implementation, upgrade, and roll - out projects by performing, integration, functional regression, user acceptance testing, load, volume, scalability, reliability and endurance testing in terms of performance and tuning.
  • Created and tested SAP Master Data elements.
  • Experience in preparing business specification documents, developing test plans, defining test cases, developing and automating test scripts.
  • Experienced in developing Test cases from Business Requirements in ALM/HP Quality Center.
  • Sound knowledge on HP ALM Modules Release management and Requirements management (definition and management - including versioning support) and Development management (defect tracking).
  • Performed testing for EDI messages and processes
  • Good understanding of SAP ALE and IDoc messages and processes
  • Good understanding on Worksoft Automation tool.
  • Experience in Inventory Management, Goods Receipts, Goods Issue, Invoice verification, Stock Transfers, Transfer Postings, Material to Material Transfers, Physical inventory, Stock determination, Cycle Counting.
  • Good exposure in SAP BI, SAP HR, and SAP CRM Testing.
  • Involved in Testing interfaces from ECC to CRM, CRM to Legacy-ECC and ECC to Third party sites.
  • Good Knowledge on Ariba and Solman.
  • Experience Energy and Utility area .I have been working on SAP ISU(Utility Domain) for last 2 years.
  • Knowledge of Object Oriented ABAP.
  • Excellent knowledge in Sap ABAP/4,Interfaces,debugging custom program's in CRM,WM,SC.
  • Incredible comprehension of Ascendant/ ASAP philosophies and gathering business process procedures (BPP) documentation for preparing Test Plan.
  • Good communication and inter- personal skills, accustomed to working in a team environment with tight schedules and capable of working efficiently under pressure, manage multiple projects .
  • Exposure to Defect tracking tools like Quality Center, Bugzilla, eRoom and Internal tools.
  • Worked on Test Director and QC for Defect Tracking, organizing, managing, planning and executing the Tests
  • Hands on experience in Unit Testing, Functional Testing, Interface Testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing, GUI Testing, Regression Testing.

TECHNICAL SKILLS:

Applications: SAP CO-PC, FI, BW/BI, SD, MM,MDM/MDG QM,CRM and SCM.

Testing Tools: Win Runner 7.6, Load Runner 7.8, QTP 9.0, e-CATT, Test Director 7.6, Quality Center 9.0/9.2,ALM and QTP.

Software Tools: MS Office, MS Outlook and MS Project Plan

PROFESSIONAL EXPERIENCE:

Confidential, Jackson, MI

Test Lead/Test Manager

Responsibilities:

  • Responsible for all Testing deliverables including Test Strategy, Test Plan and cost estimates
  • Involved in Managing the account from requirement gathering to delivery of the projects.
  • Currently Managing team of 4 in onsite and 10 in offsite.
  • Responsible for all Testing deliverables including Test Strategy and Test Plan
  • Involved in Managing the account from requirement gathering to delivery of the projects.
  • Coordinated with Test Analysts to develop Testing scenarios for Functional Testing(SIT), Regression Testing, and Interface Testing.
  • Interaction with business users with respect to requirement gathering.
  • Responsible for participating in any domain strategy meetings to ensure understanding of which test environments are available for use at any given time
  • Involved in Test case design and Test Execution
  • Manage and track daily activities for the team
  • Involved in Integration between the SAP CRM and SAP ISU.
  • Strong expertise in Integration testing of SMART Meters with Headend (OWCE), SAP CRM, SAP ISU application.
  • Experience in testing the Field engineers hand held device testing.
  • Data replication between ECC & CRM
  • Worked on SAP Customer Relation Management CRM module including WebClient User Interface WEB UI and Customer Interaction Center
  • Coordinated Offshore Testing Team for T-CoE.
  • Accountable for the entire delivery for T-CoE and bring revenue to HCL.
  • Involved in End to End Test case design and Execution with third parties(IDOC’s)
  • Coordinated Execution of UAT
  • Quality peer review and feed-back on Test Scripts in QC10 on other partner test scripts.
  • Ensure high risks and issues from the program and assurance reviews are mitigated and actions in place in a timely manner jobs and interface runtime and help fine tune transactions with poor performance levels.
  • Responsible for working with the analyst(s) to schedule rounds of testing for execution and then monitor, measure, control and report on the testing progress, and test results for Production Support changes that have significant impact on workflow
  • Root Cause Analysis for the defects logged during QA phase and also the issues identified in Production for the first 2 weeks of the release of the enhancements.

Environment: SAP ISU,HR,CRM and HP ALM

Confidential

Senior SAP QA Analyst

Responsibilities:

  • Analyzing Business Requirement Document (BRD) and Functional Specification Document (FSD) to understand user requirements.
  • Validation SAP Finance,Material Management and Sales and Distribution (SD) modules.
  • Validated SAP MM screens for data verification for materials and products
  • Validated SAP SD screens for data validation and sales related screens and distributing to warehouses.
  • Following organization’s standard documentation format for developing test plan, test cases, test data and coordination with the development team.
  • Review/modify/create test cases and test scenarios for different types of testing like UAT testing, functional testing, system testing, backend application testing, integration testing, and regression testing as per the requirements.
  • Extensively worked on sales orders renewal workbench. The custom workbench has multiple steps for creating the renewal sales orders.
  • Configure all new devices with test environments as per the given guideline by QA Manager and set up whole test lab environment before start executing test casesWorked on multiple user exits, data transfer routines, and copy control routines as part of the renewals enhancement.
  • Perform smoke tests as Build Coordinator for verification of daily builds and also involved in unit testing as per the requirements.
  • As per user’s requirements, create test cases in Quality Center under test plans and then executing in the test lab.
  • Work with Defect Management in Quality Center including defect creating, reporting, tracking, modifying, and help developers to understand and troubleshoot that defect.
  • Participate in bug review sessions, and coordinate with the development team to keep track of bug.
  • Gather test results and create test completion document by using MS Office as per end user’s requirement.
  • Participate in daily scrum meetings to formulate a strategy for creating, executing or documenting the test cases as per end user requirements.

Environment: SAP ECC 6.0, SAP FI/CO,CRM and Quality Center

Confidential

SAP QA Lead

Responsibilities:

  • Worked closely with business analysts and developers to create test cases/scenarios, test steps, expected results and test data in Quality Center.
  • Reviewed the system requirement specification documents, developed the test strategy, test plan documents and also developed the traceability matrix between test requirements and test cases.
  • Extensively worked on testing of SAP SD Sales, Shipping, transportation, Billing and Credit Management modules.
  • Extensively worked on testing of SAP FICO
  • Extensively worked on testing of SAP CRM-Loyalty Management Program.
  • Well-rounded experience with SAP CRM sales and marketing techniques
  • Extensively worked on testing of SAP MM Inventory Management, Purchasing and Material Master Modules.
  • Involved in Testing of SAP HR modules like Personal Management, Personal Time management, Master Data, Time Management, Payroll, Employee self-services (ESS) and Manager Self services (MSS) and Payroll.
  • Developed Test Scripts for various processes in FI like Cost Estimate for Material, Internal order, Cost center settlement etc.
  • Created test plans & test cases from the business requirement document and technical specifications.
  • Presented the test script alternatives to managers and getting sign off.
  • Uploading the Automated Functional Test Cases into Test Plan in the Quality Center.
  • Mapping the Test Cases from Test Plan to Test Lab under Quality Center for Execution.
  • Reviewing the defects and Reporting the Defects through Quality Center.
  • Preparing Test Strategy, Test Plans and conducting consolidation acceptance test.
  • Worked extensively in Performance testing and Production support.
  • Expertise in Performance, Stress and Load Testing.
  • Actively participated with User groups to perform extensive User Acceptance Test.
  • Performed Record, report, and track defects to accurately depict the status of the system, daily testing status reports and acting as a single point of contact for defect tracking issues and updates.
  • Post go-live support.

Environment: SAP ECC 6.0, BI 7.0, FI, SD, MM/IM and CRM-Loyalty Management

Confidential

SAP QA Consultant

Responsibilities:

  • Involved in 4 Wave’s of testing for GSK as listed below

Test Lead/Senior Test Engineer

Confidential

Responsibilities:

  • Management of Test Scope for Cx
  • Effort estimations and Resource profile for test team
  • Preparation System Test Plan
  • Management of System Testing
  • Management and reporting of daily activities for all test team resources
  • Developed a number of process improvements including Requirement Ambiguity Testing

Test Lead

Confidential

Responsibilities:

  • Defining scope for System and Integration test phase
  • Managed and Executed Integration Testing and End To End Testing including coordination across the work streams and different 3rd parties
  • Highlighting risks and issues to program management and assuring mitigation plan along with actions in place
  • Design and preparation of process improvement metrics.
  • Analyzing the root cause of the delivery/process issues and suggesting an approach to overcome the same.

Test Lead

Confidential

Responsibilities:

  • Managed combined Offshore/Onshore Testing Team for project deliverables.
  • Managed Scope for System and Integration test phase by coordinating with Market, 3rd Parties and Global Process owners.
  • Managed Integration Testing and End To End Testing including coordination across the work streams and different 3rd parties
  • Managed Day in Life Test phase to meet customer expectations
  • Preparation and ownership of Traceability Matrices across all phases of testing.
  • Preparation of Test Plan, Entry and Exit criteria for all phases of testing
  • Played major role in conceptualizing Requirement Module approach for GSK
  • Was responsible for publishing daily status reports and weekly management reports

Test Lead/Senior Test Engineer

Confidential

Responsibilities:

  • Test Lead for Record to Report work stream
  • Involved in Test case design and Test Execution
  • Coordinated Offshore Testing Team for Order to cash
  • Manage and track daily activities for the team
  • Assist team in Test Execution process and Defect Management process
  • Involved in End to End Test case design and Execution
  • Quality peer review and feed-back on Test Scripts in QC10
  • Coordinated Execution of UAT and ELS
  • Ensure high risks and issues from the program and assurance reviews are mitigated and actions in place in a timely manner
  • Ensure documentation is consistent throughout the program and in line with the project standards.
  • Own and Update team APSE issues and risks - monitor and escalate accordingly
  • Adopt usage of APSE tool in line with GSK ERP Programme processes and policies

Confidential

Programmer Analyast

Responsibilities:

  • Participated in testing of New GL and Asset Accounting.
  • Interaction with business users with respect to requirement gathering.
  • Preparation of Test cases for all the sub-modules of FI based on business scenarios and Validation.
  • Execution of Test Cases.
  • Detecting the defects in the test cases and assigning it to the concerned.
  • Sending the daily and weekly Status of project to offshore and onsite.
  • Expertise in ABAP skills on ALV reports and ALE/IDOC,
  • Recording of various tests and stored in the database for reusability
  • Reporting of bugs using custom-made bug tracking tool developed in MS Excel
  • Monitored the status of bugs until they were sorted out. Made summarized and detailed test reports
  • As QA Analyst involved in Documentation of Integration, Regression, and Security testing
  • Involved in creation of low, medium, and Peak load scenarios
  • Involved in writing scripts for the load tests as per the requirements
  • Involved in creating the Scenarios for single and Multi-Vuser test
  • Performed User Acceptance Testing (UAT), Functionality Testing and Integration Testing
  • Involved in Data Migration testing i.e. used old data and checked the validity of the data
  • Prepared training documents for end users of application

Environment: ECC 5.0, MM/IM, SD, CRM and FICO.

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