SUMMARY:

• 9 Years of diverse experience in Quality Assurance (Manual / Automated) testing on Client/Server, Web Based, ERP/Siebel CRM applications. Financial, health care, Insurance and banking domains
• 5+ Years of exp. as a Lead QA as Onshore/Offshore activities. Quality Controller & Project Coordinator roles, Managed the team of up to 7 testers, providing day - to-day planning, guidance and coaching.
• Over 5 years of experience in RDBMS technologies like Oracle 8.x/9.x/10g, DB 2 8.0/7.0/6.0, MS SQL Server 2005/2008/2012
• I have been involved in testing various Siebel projects and have excellent understanding of the Siebel CRM.
• Extensively worked as a Techno-Functional Testing consultant in providing CRM solution with excellent business domain experience in Siebel Sales, Siebel Financial Services, ePharma, Siebel Marketing Applications.
• QA lead with a proven track record of strategic QA vision, quick delivery, and demonstrated ability to inspire/mentor quality assurance teams to implement latest QA programs for maintaining industrial quality standards. & ALM Admin
• Experienced testing BPT & creating automation/Manual test cases for Business Process Models using HP tool like ALM & UFT (QTP)
• Experience in designing, developing, enhancing module base automation using Tricentis' model-based automation tool TOSCA 9.1
• Hands on experience working on UFT (QTP) to perform Functional, Regression and Data Driven testing
• Experience in Web Services/SOA automation testing, Worked on web service and SOA testing tools like SOAP UI, HP Service Test 9.1.4 and iTKO CA LISA 7.0.1
• Experience in validating XML SOAP messages through SOAPUI and XMLSPY. Having experience on Web Service performance testing
• Involved in Templates for different test plans and check lists for SOA Testing
• Specialized in performance testing applications using load-testing tools such as Load Runner, Performance Center.
• Extensive experience in using Load Runner in Web and Web services
• Hands on experience in Health care domain. Have tested 270/271,276/277 and 834, 820 transactions through System integration testing and User acceptance testing.
• Sound testing of HIPAA 4010A1 and 5010 transactions & working knowledge on EDI (Electronic Data Interchange), Translator software, X-12 formats, HIE’s & having excellent Trouble shooting skills
• Experience in Data Analysis, Data Validation, Data Verification and identifying data mismatch.
• Experienced in Testing large scale tests for, Client server, Windows, GUI transactions/navigation, Middle ware, SAP, Real time interfacing applications by using Stress, Load, Scalability and Response time tests.

TECHNICAL SKILLS:

Automated Test Tools: QTP 8.2/9.0/9.2/10.0, UFT 11.5 & TOSCA 9.1

Defect Tracking Tools: Mercury Test Director 8.0/7.6, Quality Center 9.0/9.2/10/11 (ALM)

Databases: Oracle 8i/9i/10g, SQL Server 2000/2005/2008, ETL

Utility Tools: SSMS, SQL*Plus, SQL Developer, Win SCP, TOAD & ITKO LISA

Operating Systems: MS DOS, Windows 95/98/2000/XP/7, Linux and UNIX.

Microsoft Office: Excel, Access, Outlook and Power Point

Languages: SQL, PL/ SQL, T- SQL, C, C++, Java, HTML, VBS

EDI Tools: Edifecs Spec Builder 7.0.7

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. Lead TOSCA Support Analyst

Responsibilities:

• Lead the team of 9 QA resources and providing day to day planning, guidance
• Project runs on Agile Methodology, attended Scrum meetings, and Sprint Show cases.
• 60% of Contribution review & development of automation TOSCA for Siebel CRM application, 40% of Contribution leading offshore team and Worked with global teams
• As a ALM Admin Creates the Projects in ALM for all projects on which I am the lead
• As a lead Managing on-shore and offshore test teams . Handled all required meeting with on site and Co-ordinated the same with offshore teams.
• As Siebel CRM tester responsible for understanding and analyzing the functional processes and business scenarios.
• Performed System Integration testing to verify the interaction between the Siebel CRM system and the documented Firstdoc system. This essentially involved triggering a request for the response items stored in the Firstdoc system and verifying the resulting response items displayed in the ‘Find Response’ interface screen of the Siebel CRM system.
• Verified the mapping of the fields on the ‘Find Response’ interface screen in Siebel CRM system with the fields displayed on each of the response components in the documented First doc system.
• Performed GUI testing of Siebel CRM application upon Upgradation from Siebel v8.1 to v8.4.This involved testing the data displayed, testing the layouts of the screens and views and also entities like Pick applets, MVG applets, Static Pick lists
• Responsible for conducting Pre-UAT sessions for the business users to familiarize them with the application, its important functionality and business processes.
• Actively involved in developing automation scripts using TOSCA 9.1, Creates Business Process Models test cases using ALM BPT add-on
• Issuing Go-No Go Form, QA sign-off on Regression testing in QA and UAT Environment before moving the code to Production.
• Worked closely with Business user to understand the requirements and also participated in UAT testing.
• Scheduled and handled Daily defects Review meetings, and submitted the report to Management team
• Produce weekly project status reports for clients and higher project management
• These reports identified risks and issues and were subsequently tracked and monitored to resolution.

Environment:, Version One, TOSCA 9.1, ALM 11.5, SAP, Siebel CRM, C#, Java, .Net, Oracle, PL/SQL, Toad, Query Analyzer, XML, TFS, WSDL, Business Objects, Agile Methodology, Unix, SharePoint, SoapUI 4.6.1, Windows7, UAT, Microsoft Office 2010, Client/Server Etc…

Sr. Lead BA & QA

Responsibilities:

• Lead the team of 7 QA resources and providing day to day planning, guidance
• Project runs on Agile Methodology, attended Scrum meetings, and Sprint Show cases.
• As a ALM Admin Creates the Projects in ALM for all projects on which I am the lead
• Worked on Ramp Online application developed under C#, Java and .Net technology
• As a lead Managing on-shore and offshore test teams . Handled all required meeting with on site and Co-ordinated the same with offshore teams.
• Created service virtualized models using LISA services and Involved testing services using SOAP UI
• Validate services using SOAPUI and CA/ITKO LISA by testing XML request and response data
• Web service virtualization to various external interfaces in ITKO/CA LISA. Virtualization is implemented in the development, performance.
• Highly responsible and reliable team leader with strong analytical problem solving skills and initiative in decision making
• Incorporated all test requirements and test cases in ALM in requirements and test plans tabs.
• Actively involved in developing automation scripts using TOSCA, Creates Business Process Models test cases using ALM BPT add-on
• Issuing Go-No Go Form, QA sign-off on Regression testing in QA and UAT Environment before moving the code to Production.
• Executed the test scripts in Test Lab Tab of Quality Center/ALM. Tracked the defects in Quality center, reported defects to developers.
• Generated the Defects reports presented to developers, co-ordinate with developers for Defects review and clarified and Re-produced the defects.
• Wrote SQL queries to verify the Data Quality to compare with frontend and Backend applications.
• Worked closely with Business user to understand the requirements and also participated in UAT testing.
• Scheduled and handled Daily defects Review meetings, and submitted the report to Management team
• Produce weekly project status reports for clients and higher project management
• These reports identified risks and issues and were subsequently tracked and monitored to resolution.

Environment:, Version One, Tosca, ALM, CA LISA 7.0.1, Visio, ALM 11.52, Performance testing, C#, Java, .Net, Oracle, PL/SQL, Toad, Query Analyzer, TFS, WSDL, XML, CA Itko LISA, Business Objects, Agile Methodology, Unix, SharePoint, SoapUI 4.6.1, Windows7, UAT, Microsoft Office 2010, Client/Server Etc…

EDI Lead QA

Responsibilities:

• Lead the team of 3 and managed onsite and offshore QA resources
• QA point of contact for the Project leadership and cross-functional teams, Strong management and leadership for direct reports with capacity to mentor and coach QA staff
• Implement, gather, and report team and project metrics that demonstrate business value and showing continuous improvement in an agile environment .
• Involved meetings with PTLs and Process analyst while developing and writing the Sprint stories for Client’s Retirements
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010. 834, 820, 837, 835, 834, 270/271, and others. Provided healthcare provider problem resolution.
• Web service Testing (Send X12 834 and 820 Messages, Receive 999 / TA1)
• Used Site Scope Performance monitors and Load Runner graphs to analyze the results
• Participated in test case walkthrough and review meetings with PTLs, Process analyst, and development team
• Performed System Testing, Regression Testing and Function Testing
• Actively involved in testing the application, manually and automation using UFT (QTP)
• Performed UAT testing for all the Deliverables & Supported UAT Users
• Participated in the System Test Plan, Test Scenarios and Test Cases Reviews
• Gather the relevant test data necessary for the test cases, based on the Acceptance Criteria, scenarios, and Test conditions
• Actively involved in the ALM (QC) customization with test team members
• Prepared test case template to write test cases and upload them into ALM (QC)
• Involved in defect Tracking meetings with developers and entered the bugs on the basis of the severities in the ALM (QC)

Environment: Toad, SQL Developer, Putty, UNIX, Rally, WSDL, Soap UI, Web Services, C#, Java, .Net, Load Runner, Performance testing, HP UFT 11.5, ALM 11.0, JIRA, HIX, Microsoft Visio, UAT, Web testing, Microsoft Outlook, Agile Methodology, Microsoft SharePoint, Biztalk Server 2012, MS-Office 2010

Sr. Quality Assurance Analyst

Responsibilities:

• Coordinate and managed onsite and offshore QA resources
• Analyzed the Business requirement Document (BRD) And Functional Specification documents (FSD) to prepare Test Cases and Use Cases and attended Reviews meetings to better understand the application.
• SQL and well-formed understanding of data, data modeling, data mining and ETL processes
• Good exposure on implementation of automated testing processes for Big Data applications
• Developed UAT scripts & Supported UAT Users for every release
• Entered defects in QC and assigned them to appropriate developer through the Development team manager.
• Attended Triage meetings to provide input on defects and assigned them to appropriate developer
• Verified the Verification Points values to make sure that the certain values were generated as expected.
• Altered the test cases as per the new requirements as some additional features were added in the migration project and developed automation scripts using HP QTP.
• Verified user interface actions with database values to make sure that the database is reflecting the actions the user is performing.
• Performed Smoke, System, Integration, GUI, functional, Navigational, Regression, verification and validation testing.
• Worked closely with development team to explain the defects clearly and revalidating once they fix them.
• Coordinated with offshore testing team on daily basis to get the status of testing and updated bug reports.

Environment: SQL Developer, UNIX, Putty, Big Data, ETL, Web Testing, ALM, QC, Java, C#, QTP, WSDL, UAT, Soap UI, HP Quality Center, Load Runner, Performance testing, Manual Testing, Windows XP/7, MS-Office.

EDI Quality Assurance Analyst

Responsibilities:

• Analyzed Business Requirements documents, Gap and Impact Analysis documents and developed test plans, test cases to cover overall quality assurance testing.
• Written the High Level Test cases for the 270,271,276 and 277 Transactions by looking into the BRD’s, Gap and Impact Analysis Documents.
• Involved in validating 834, 820, 270/271, 276/277 4010 and 5010 Systems and compared the Results between the two systems.
• Involved Web Services testing using Soap UI in QA, UAT Environments
• Involved in Processing claims and verifying whether it’s delivered to FACETS System or not.
• Involved in Data mapping to/from legacy to Facets that will be used to populate the oracle database
• Participated extensively in all sources of 27x Transactions like—EDI (Real time and Batch), Web Portal (iLinkBlue) and Blue Exchange EDI.
• Worked on health information exchange (HIE) & Electronic Medical Records
• Verified Test Cases and Testing Results Iteration Wise and tracking the Defects in Quality Center 10.0
• Interacting with Development team and Functional People to ensure overall quality and performance.
• Coordinated the offshore team with Onsite team and update the status to manager.

Environment: Agile Methodology, Biztalk Server 2009, Obama Care, Trizetto Facets 4.71, UAT, WSDL, Editplus, Performance testing, Version One, Quality Center 10.0, QTP, Beeline, Plan view, Putty, UNIX, Microsoft Visio, Microsoft Outlook 2007, Manual Testing, Oracle 9.0, MS-Office 2003/2007, Web Testing, ALM, HIX, Microsoft SharePoint, C#, JIRA, VB.NET, ASP.NET, WCF, Web Services, .NET Framework 3.5, SOA, Visual Studio 2008, SQL Server 2008, MS enterprise library 4.1, TFS 2008, Visio 2007, MS project 2007, Windows 2008