QA Analyst 4 Resume New Jersy NJ - Hire IT People

Professional Summary

Emphasis on Testing, Validation, Prod Support and Defect Management
Eighteen years of experience using SunGard’s OmniPlus recordkeeping system
Seventeen years of experience in 401(k), 403(b) and 457 Pension Plan Administration (DC)
Seventeen years of manual testing experience involving retirement/financial systems
Seven years of progressive experience as a 401K Account Adjustments Trainer/Team Leader
Five years of IT experience: Omniscript, VBA, IVR/VRU, Pricing and Batch Cycles

Skills and Core Competencies

OmniPlus (5.20, 5.45, 5.50, 5.65, 5.75, 5.95), Omni Admin Web (5.75, 5.8), OmniPay

Agile
Waterfall

Professional Experience

Aug 2011 – Confidential,
Systems Integration Tester – QA Analyst 4

Perform Systems Integration Testing for the Omniplus 5.95 DBEN upgrade project
Responsible for analyzing and identifying test scenarios and test data requirements
Perform complex analysis of business requirements and system integration specifications
Provide leadership and act as a liaison to technology developers and project managers
Ensure that test scenarios and test scripts are created and updated in Quality Center
Web and Client Server testing abilities
Provide support to UAT during testing phase
Responsible for creating and executing regression testing and testing validation
Responsible for defects and/or issues being logged, tracked and resolved
Facilitate and attend core meetings during all phases of the project

Jul 2009 – Feb 2011 Confidential,
Lead QA Test Analyst

Assisted with the testing for the Omniplus 5.75 upgrade
Reviewed BRD’ and specifications to understand the functionality to be tested
Gathered customer needs and assisted in developing detailed business requirement documents
Created and maintained test plans and scripts for assigned projects and reviewed others’ test plans
Created and executed test cases and verified documentation ensuring actual results match expected results
Constructed and executed test cases for Voice Response Unit testing
Verified VRU script by duplicating the actions of real customers
Performed cross-browser testing including IE, Firefox, Safari and Chrome
Logged, tracked, and verified resolution of software and specification defects
Responsible for defect management related to assigned projects
Used QTP automation to create and execute test scripts for regression testing
Performed SQL queries to obtain testing data
Performed moderately complex to complex test data conditioning, regression testing and testing validation
Completed project estimates and monitored project hours and communicated results to the Project Manager and QA Manager
Reported the status of assigned projects daily and attended project meetings
Gave direction to less experienced analysts

Aug 2006 – Confidential,
Business Analyst / QA

Participated in implementations, software (OmniPlus) upgrades and conversion projects
Performed account reconciliation in conjunction with adjustment processing
Researched and resolved conversion and reconciliation discrepancies
Reviewed contracts for inconsistencies and performed appropriate corrective action
Gathered customer needs and assisted in developing detailed business requirement documents
Created and maintained test plans and scripts for assigned projects
Reviewed test plans written by others for accuracy
Created and executed test cases, verified the actual results match expected results
Performed test data conditioning, regression testing and testing validation
Completed project estimates and communicated results to the Project Manager and QA Manager
Resolved BRD and design issues
Participated in the development of loan and adjustment processing documentation
Performed VBA and Omniscript troubleshooting
Mentored other consultants and approved their corrective action plans

Jun 2006 Confidential,
Business Analyst / QA

Analyzed, tested and reviewed modifications to conversion projects
Constructed and executed test cases for Voice Response Unit testing
Verified VRU script by duplicating the actions of real customers
Created and executed test cases involving Retirement processes
Tested transactions for new releases of the OmniPlus recordkeeping system
Participated in the requirement management process through interaction with the development team and/or client
Confirmed and prioritized project plans and deliverables based on the BRD