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Sr. Quality Assurance Analyst Resume

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Charlotte, NC

Summary:

  • Sr. Quality Assurance Analyst with 9 Years of experience in the field of software testing in diverse environments.
  • Experience in working with AGILE methodology.
  • Experience in ETL testing.
  • Experience in Production Support Activities.
  • Experience in developing test scenarios and test cases from business, technical and functional requirement. And also from the High Level and Low Level design documents.
  • Performed functional testing, black box testing, GUI testing, back-end testing, browser compatibility testing, load/performance testing.
  • Experience in database testing and good knowledge in SQL.
  • Generated Test Scripts and developed custom functions using Quick Test Professional (VB Scripting)
  • Used Mercury Quality Center 9.0 Test Director and PVCS Tracker for defect tracking and test management.
  • Experience in testing using the ETL process.
  • Participated in Peer Reviews and Walkthroughs for SRS, Design, Test Planning, Test case Specification artifacts, and Source code
  • Worked in Test Driven Development environment and helped developers to write unit test cases using Nunit
  • Web Design (GUI) and Development of applications in Java, ASP, JSP
  • Good Knowledge on implementing Data Driven Testing
  • Played SQA representative role for auditing the projects
  • Played Backup Software Configuration Manager role
  • Played a key role for the Production Support activities
  • Excellent knowledge of full Software Development Life Cycle (SDLC).

Technical Skills:

Testing Tools

Test Director, Mercury Win Runner, Quick Test Professional 9.0

Test management Tools

Working knowledge of Mercury Quality Center 9.0 Test Director and PVCS Tracker

Business Applications

Microsoft SQL Server 6.5/7.0,  PVCS Version Control, Visual Source Safe

Operating Systems

Windows 2000 Server / Professional / NT Server / Workstation 4.0

Databases

Oracle 9i, MS SQL Server, MS Access

Programming Languages

Java, J2EE, JSP, EJB, Servlets, Lotus Notes, HTML, java Script, TSL, SQL

Application Servers

Web Logic 6.0, 7.0, Tomcat

Professional Experience:

Data Processing and Acquisition
Client: Confidential., Charlotte NC Oct 2009- Till date
Data Processing and Acquisition is a web based tool which acquires mapping data for hospital charge codes for the clinical team and derives the Resource Charge Codes for the data in Transform and Advisor Exchange, there by enabling to determine the quality of service attributes for the hospitals in Quality Advisor.

Responsibilities:

  • Understanding the requirements for Facility ,Comparative Publishing, Financials, Reconciliation Reports
  • Writing test cases based on the requirements.
  • Test Data preparation for the hospital based on the Hospital Profile.
  • Executing the test cases after the development team delivers the build.
  • Validating the features developed in Advisor Exchange product.
  • Validating the Production Bugs for the Quality Manager customers reporting issues.
  • Involved in sharing the system knowledge to Quality Advisor team for End to End testing.
  • Attending scrum meetings as part of Agile Methodology
  • Attending Sprint Planning and tasking sessions for that specific Sprint.

Quality Measure Reporter (QMR): 
Client: Confidential., Charlotte NC Dec 2008- Sep 2009

Quality Measures Data Collector, part of Quality Measures Reporter, is a Web-based collection tool designed to help you supplement core-measure-specific data. Quality Measures Data Collector consists of client facility’s patients, who are grouped to the Joint Commission and CMS focus areas by Premier using the ICD-9 and discharge data supplied by client hospital. Patient Data is loaded into Transform which is a premier internal tool and moved to the other product which is Advisor Exchange through ETL.

Responsibilities:

  • Understanding the requirements provided by NHQM for every quarter.
  • Writing test cases for the new requirements.
  • Test Data preparation for the hospital based on the Hospital Profile.
  • Validation of the changes implemented in Transform using SQL queries.
  • Validation of the changes implemented in ETL to move data from Transform to Advisor Exchange database using SQL queries.
  • Validation of JIRA’s as part of each Sprint of Agile Methodology.
  • Validation of changes in Production Environment during every release for Transform and ETL.
  • Validation of changes for Advisor Exchange product.
  • Involved in Regression testing before the Production move for each release.
  • Involved in the scrum meetings as part of Agile Methodology
  • Involved in the Sprint Planning and tasking sessions for that specific Sprint.

Environment: Java, PowerBuilder, Abinitio, Oracle

CAMS- NG (Contract Administration Management System) July 2006-Oct 2008
Client: Confidential Charlotte NC
QA Analyst

CAMS-NG is a Premier next generation customized application of Legacy CAMS which is used for loading the contract information.It is integrated with Siebel, PIM (Product Identification Master) for the Business Partner information and Products information. Submissions are processed at CAMS level and Adjudications will be created. CAMS is a source system for premier’s SCA (Supply Chain Advisor) where the contract information loaded into CAMS is moved to SCA. Web Methods is the integration tool that is used for integration between other products with CAMS.

Responsibilities:

  • Involved in understanding the requirements of the new system.
  • writing test cases for functional and regression testing.
  • Involved in writing automated test scripts for data loading and also regression testing using QTP9.0
  • Responsible for testing Business Partners, Products, Submissions, Letter of Commitments modules.
  • Involved in testing the modules on Release basis.
  • Involved in testing the integration of Siebel-CAMS.
  • Involved in testing the integration of CAMS-SCA.
  • Responsible for all the Production patches since Feb’08 to Oct 2008.
  • Interacting with development team for the testing issues.
  • Involved in testing the micro strategy reports for which CAMS is the source system.
  • Writing SQL queries to verify the data on the reports.
  • Worked closely with Project Management Maintenance Release for the production issues.
  • Involved in EAI testing for data verification.

Environment: Java, Oracle, Micro Strategy for reports, Mercury Quality Center 9.0, QTP 9.0

Benefits Expert (BenX) Sept 2004 – June 2006
Client: Confidential, Atlanta
Software Test Engineer

Confidential Employees are constantly requesting information about company benefits plans, eligibility status and their personal elections. Benefits expert gives them what they\'re asking for, with the convenience of anytime, anywhere access.

Responsibilities:
  • Creating Test Plans whenever there is a new module requirement is defined.
  • Writing test cases with respect to the requirements
  • Verifying the unit test cases written by developers
  • Preparing the checklists for testing the application by interacting with customer
  • Execution of test cases and logging the defects in Tracker and Test Director.
  • Writing automated scripts and performing smoke test on different environments like QA, Staging environments.
  • Validating production environments.
  • Preparing and testing the cases for Reports.

Environment: Java, Cold Fusion, .Net and oracle, PVCS Tracker, Test Director 8.0

CLIPS (Cash Logistics Information Processing System) March 2003 – Sept 2004
Client: Confidential, Dallas
Software Test Engineer
CLIPS - Confidential is a security agency and it has contract customers like McDonalds, Vends, Federal Bank that deal with huge amounts of money on a day to day basis. Brinks manage money, sends/collects money from various locations of its customers and store them in storage areas or vaults. It has 11 modules. I handled Maintain Users, Currency Buy/Sell, Utilities, Order Processing, Reports & Extracts modules.

Responsibilities:

  • Involved in testing of Receiving, Data Input, Staging and Currency Processing modules
  • Participated in test planning, test case design and execution
  • Involved in technical reviews
  • Generated test scripts using Mercury Quick Test Professional
  • Helped developers in implementing Test Driven Development using N-Unit
  • Making Builds for the Release & Patch versions of the application.
  • Handling Regression cycles for the application.

Environment: .NET Framework, Oracle 9i, Test Director, Quick Test Pro6.0,

PIER (Policy Inquiry Enhancement and Registration) Dec 2002 – March 2003
Client: Confidential, Woodland HillsCalifornia
Software Test Engineer

PIER - Policy Inquiry Enhancement and Registration system has been developed for the Users of Zenith Insurance Company. This is a sub-module of the project. Zenith users can submit their user information by means of this system and in turn gain access to the policy inquiry application. Subsequently, the Zenith Administrator will then be able to access the database, add data to specific fields and extract information into Excel sheets. The Policy Inquiry sign-up system achieves its tasks by means of two subsystems Sign-up & Registration of web pages and Database Management & Extract

Responsibilities:

  • Developing Test Plan and Test Cases and Evaluating test results
  • Involved in helping developers to derive unit test cases.
  • Involved in Technical discussion with developer and project manager.
  • Testing the application using Win Runner Testing tool
  • Review of User manuals

Environment: J2EE1.3, Oracle 9i, BEA Web logic Server 7.0, Test Director

Repackaging June 2002 – Dec 2002

Education:

  • Bachelor of Technology in Computer Sciences

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