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Test Lead Resume

SUMMARY:

  • 10+ years of progressive functional experience and specialist in Business Requirements, System Analysis, Business Research, Design, Development, Testing of business critical enterprise applications built on Microsoft (.NET) and Java related Technologies.
  • Experienced QA Tester with extensive experience analyzing functional requirements, test plan setup and execution of SDLC testing environments by meeting business objectives completing all phases within major and minor release schedules.
  • Mobility flows - Phoenix, OPUS, Premier, OPUS Mobile, Telegence (Citrix), ROME, SAART, Order Gateway, SystemX.
  • Experience in testing a Point of Sale application in OPUS, OPUS Mobile, and Premier
  • Experience in testing credit, debit, gift card processing, sales & returns, promotional discount functionalities
  • Collaborated with testers in the creation of test plans, test scenarios and test cases for system and integration testing.
  • Execute test cases for GUI, Service Order Ticket Flows, POS Web Applications and Telecom Applications.
  • Good experience in creating IRU/CRU for different customer (Business - Regular, Business - Major, Business - National and Governance) data in Telegence (TLG).
  • Good exposure on Software Testing Life Cycle (STLC), that includes Requirement Study, Analysis, Test design, Automation scripting, Test execution, Defect logging and reporting.
  • Good experience on Defect Management Life Cycle.
  • Hands on with Quality Management tool like Quality Centre (Ver. 9.1) for a smooth information flow between various testing stages like Requirements Management, Test Plan, Test Lab, and Defects Management.
  • Plan test strategy, prepare test plans, test scenarios, test cases and test scripts, test execution and documentation, track defects, capture metrics and submit data requirements to data team.
  • Review all end-to-end test requirements, assign appropriate resources, and initiate the end-to-end planning process.
  • Excellent exposure on managing requirement documents in SharePoint sites
  • Good domain knowledge in the areas of Healthcare, Regulatory, Financial Services, Retail and Hospitality.
  • Excellent knowledge on developing and modifies SQL queries, programs and stored procedures to support standard and ad reporting.
  • Expertise in utilizing Pivot tables and complex formulae and do analytics from Excel spreadsheet.
  • Managing responsibility for projects, its quality, accuracy, timeliness and completeness. Ability to identify data sources to inform analysis of markets, performance data, and business issues and draw conclusions.
  • Providing training to new joiner’s about the project, providing knowledge transition and providing knowledge on software product.
  • Self-motivated, Result-oriented, fast learner, team-player, excellent written and verbal communication skills with very strong research capability.

TECHNICAL SKILLS:

Databases: MS SQL Server, MS Access

Mobility Application: Phoenix, OPUS, OPUS MOBILE, PREMIER, TELEGENCE, SYSTEM X etc.

Automation Tools: Selenium WebDriver, Selenium IDE, IAF Connector, Integrated Test Management (ITM)

Research Methodologies: Secondary Research, Primary Research, Competitive Intelligence, Company Profiling etc.

Content Management Tools: IBM Enterprise Content Management and SharePoint

Testing: STLC, HP QC, Test Execution, Test Cases, Selenium IDE, Selenium WebDriver, TestNG

PROFESSIONAL EXPERIENCE:

Confidential

Test Lead

Responsibilities:

  • Understand requirements from Stakeholders.
  • Expertise in writing, maintaining and executing Test Plans, Test Cases, Test Scripts, analyze test results and generating software defect reports.
  • Experienced in writing test cases for new requirements or enhancements
  • Proficient in performing GUI, Functional testing, System testing, Regression testing, Backend testing using manual & automated testing tools.
  • Performing mobility flows like New Activation, Change Group, Upgrade, Add a Line etc using mobility applications - Phoenix, Premier, Opus, Opus Mobile, SystemX etc.
  • Experience in testing a Point of Sale application in OPUS, OPUS Mobile, and Premier
  • Experience in testing credit, debit, gift card processing, sales & returns, promotional discount functionalities
  • Well versed with QA standards and methodologies and hands-on knowledge of all phases of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Responsible for end-to-end testing projects to ensure the project is successfully planned and executed.
  • Plan test strategy, prepare test plans, test scenarios, test cases and test scripts, test execution and documentation, track defects, capture metrics and submit data requirements to data team.
  • Complete the flow for New Activation / Upgrade by providing YODA ID to Oracle WMS team and validated it in the TLG.
  • Review all end-to-end test requirements, assign appropriate resources, and initiate the end-to-end planning process.
  • Execute test cases with Selenium WebDriver and creating test execution report using TestNG.
  • Extensively involved in End To End testing and Regression testing.
  • Working on HP Quality Center tool for raising and monitoring defects.
  • Interacted with developers about status of bugs and re-tested fixed bugs.
  • Work with Labs, Data, Environment and TP&E teams in case of any technical queries.
  • Working with iTrack team to provide access to different stores (D111, APL01, D112, etc.) as per the requirement.
  • Review and approve / disapprove any change requests for project/track.
  • Created data from SAART and ROME for Foundation Account Number (FAN).

Confidential

Senior Business Analyst

Responsibilities:

  • Conduction requirement session with stakeholders and define IT requirements.
  • Liaison between IT and business stakeholders, analyzing business activities and presenting the design/prototype to the users across board.
  • Create data as per the HLS.
  • Worked on HP QC for raising defect.
  • Working on different applications that are impacted in the releases.
  • Create BAN and CTN for IRU and CRU customer using their respective FAN.
  • Performing Upgrade flow on existing customers by running payoff flow.

Confidential

Senior Business Analyst

Responsibilities:

  • Performing end to end testing on various applications used in the release.
  • Support on testing activities across the release.
  • Experience in testing a Point of Sale application
  • Creating scenario file as per the requirement of the flow of mobility application.
  • Proficient in performing GUI, Functional testing, System testing, Regression testing, Backend testing using manual & automated testing tools.
  • Coordinate test planning and execution, facilitate resolution of issues, and schedule various reviews (test plans, test cases, etc.), meetings and internal walkthroughs, as applicable.
  • Coordinating with onsite team and other offshore teams while following up current issues.
  • Preparing Test case and Test plan using HP Quality Center mapping to business system design adhering to internal policies and processes.
  • Reviewing the Test Cases Prepared by the Team Members.
  • Monitor the Test Execution Progress and Manage the Issues during Test Execution.
  • Defect Management (Tracking and Reporting).
  • Support on testing activities across the release.
  • Support ad hoc governance reporting requests from PS leaders.
  • Supervised the test case writing process as well as execution process to ensure that the deliveries were well within the client's acceptance criteria.

Confidential

Business Analyst / Test Analyst

Responsibilities:

  • Worked independently with business users to define business concepts under the directive of the project manager
  • Performed functional testing on the application.
  • Created scenarios as per the business requirement and provide the status of testing on weekly basis.
  • Root cause analysis of defects identified during data validation and defect reporting in HP QC.
  • Preparing Test case and Test plan using HP Quality Center mapping to business system design adhering to internal policies and processes.
  • Reviewing the Test Cases Prepared by the Team Members.
  • Writing SQL queries for collecting sample data for creating system prototypes and Ad hoc reports.
  • Writing Test cases for the each functionality. Finding the errors (bugs) and create status report.
  • Participated in the creation and execution of quality assurance testing plans to ensure new processes and system capability conforms to business requirements.

Confidential

Business Analyst

Responsibilities:

  • Functioned as an interface among stakeholders to capture, analyze, communicate, and validate requirements for changes to business process and information systems.
  • Gathered requirements from business users to have a clear understanding of the business process and expectations.
  • Led teams to elicit and review business requirements, use cases and other artifacts and communicated final outcomes to business and technical teams.
  • Strong involvement with QA team to develop test approaches and methods for unit, integration, functional testing, load, and usability testing according to applications complexity and test requirement.
  • Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues.
  • Created Test Plan and cases and also participated in UAT before project go-live.
  • Generating Project specific Metrics and providing technical support on the tool used in this program.
  • Provide weekly and monthly stats reports to the Management team.

Confidential

Business Analyst

Responsibilities:

  • Scheduled requirements sessions with business users through e-mails and phone calls.
  • Collaborated with Senior Business Analyst and focus groups to capture and gather requirements from stakeholders. Involved in GUI Design Sessions with business users.
  • Performed data analysis and provided immediate inputs on performance metrics.
  • Communicated with internal users and stakeholders to document business requirements scope for functional specifications.
  • Performed GAP analysis to identify if the application meets with user expectations, evaluated risks and provided recommendations for better delivery.
  • Review all end-to-end test requirements, assign appropriate resources, and initiate the end-to-end planning process.
  • Define End to End flows based on the User Requirements and Business flow.
  • Coordinate test planning and execution, facilitate resolution of issues, and schedule various reviews (test plans, test cases, etc.), meetings and internal walkthroughs, as applicable.
  • Interacting with client and providing updates on daily basis.
  • Writing Test cases for the each functionality. Finding the errors (bugs) and create status report.
  • Verified and Validated test results with users, MIS team, project manager before the go-live phase.

Confidential

Data Analyst

Responsibilities:

  • Interacting with customers, obtaining their feedback and addressing their queries.
  • Doing business research including research design, data interpretation and analysis.
  • Working on analytical tool SPSS for Quantitative data analysis and business Intelligence.
  • Extracting the data from SQL and making presentation and report’s.
  • Develop the program in Merlin as per the project scope.
  • Designing questionnaires as per the client’s requirement.
  • Preparing MS Office Presentation (PPT) as per the client’s request to submit the research work.

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