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Software Test Analyst Resume

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  • More than five years of experience as Business Analyst
  • Strong ability to multi - task and function calmly in high stress conditions.
  • Work effectively with little supervision. Organized, structured, and self-directed.
  • Proactive in gathering information and providing feedback to team members.
  • Approach issues with both analytical and creative perspectives.
  • Work to complete tasks to satisfy project deadlines.
  • Strong problem solving skills.
  • Work well with wide spectrum of technical and non-technical personnel.
  • Maintain strong working relationships.
  • Adjust to new environments/technologies quickly.
  • Waterfall and Agile methodology experience.


  • JIRA Visio QualityCenter/ALM
  • Selenium (via Eclipse) Agile/Scrum Quick Test Pro (QTP)
  • testRail Percussion IDE Java/JavaScript
  • SQL - Oracle/Sybase Drupal SnagIt
  • Test Director iRise Simulator hipChat, WebEx
  • Quest TOAD SQL Tortoise SVN VPN
  • GitHub/gitBash VMWare Bugzilla
  • Excel UNIX/AIX ReqPro
  • PowerPoint SharePoint



Software Test Analyst

  • Create user stories and use cases for scenarios introduced by users, work to be performed by other testers, and defects found through testing
  • Write Release Notes for distribution to users
  • Develop and execute test cases for new/enhanced functionality of web app as Agile development stories are completed. Scrutinize XML portion of web app, as well as UI
  • Log and track defects (in JIRA) from initial discovery to closure, working with developers, UX, Product Owner, etc. to assess priority and severity
  • Assist UX Designer in creation of use cases
  • Escalate issues as appropriate to keep team members aware of potential “showstoppers”
  • Using Selenium (via Eclipse), write and execute automated tests. Perform Tech Check of other QA team members’ work, assuring they meet ACs’
  • Determine daily tasks for team members. Create JIRA stories for work to be performed by QA team, such as manual/automated test creation
  • Participate in Agile meetings - daily scrums, refinement, demos (of functionality), sprint reviews, sprint retrospectives, sprint planning
  • Develop test plans for Agile phases/grouping of sprints. Maintain Traceability Matrix
  • Perform cross-browser testing (Chrome, FireFox) to ensure consistency in layout and functionality


Business Analyst

  • Using Business Analyst skills acquired at Pfizer, elicited requirements by working with Business SME to identify business issues and formulate solutions to enhance business interaction and use of product
  • Consulted with developers to assess the feasibility of proposed solutions and anticipated effort needed by development team to deliver defined solutions
  • Prepared and maintained all requirements documents (process flows, wireframes, mockups, etc.) and product backlog.
  • After analysis of user feedback, worked with Business SME to fine tune user experience. Reprioritized backlog, if needed
  • Worked with Product Owner to define possible future system capabilities/enhancements
  • Assisted with user acceptance testing (UAT) activities to ensure business and system requirements were met


Business Analyst/QA Analyst

  • Interviewed stakeholders and reviewed existing documents to gather information used to develop requirements and create wireframes and use cases for e-commerce application
  • Researched issues and opportunities through analysis of testing, surveys, and other feedback sources
  • Worked with client to determine “must have” and “like to have” requirements
  • Met with Project Lead to determine data requirements and prioritization of enhancements
  • Created and maintained JIRA stories. Maintained business requirements repository
  • After gathering requirements, worked with developers to determine how to best deliver functionality and timelines
  • Validated requirements were met during testing and delivery to user environment.
  • Performed gap and data analysis in support of identifying improvement opportunities
  • Used requirements to determine test strategy. Wrote and executed test cases and plans
  • Logged defects, maintained traceability matrix. Developed statistic reports


Business Analyst/QA Tester

  • Worked with business to develop requirements, which were entered into JIRA as user stories and use cases.
  • Used Visio to create business process flowcharts and logical data flows.
  • Used requirements to write test plans and test cases for web sites and applications for mobile devices.
  • Met with team members to determine test strategies, set project/release deadlines, update project status, and juggle priorities.
  • Executed test cases in multiple browsers, often under accelerated time frames.
  • Wrote and executed SQL queries to retrieve data from Oracle databases. Verified data, stored procedures, triggers, etc.
  • Participated in stakeholder meetings to provide progress and testing updates.


SQA Analyst

  • Wrote, maintained, and executed test cases/scripts.
  • Used TOAD SQL to query Oracle databases to verify data, find test data, etc. Modified data for batch execution of emails, newsletters, reminders, etc.
  • Diagnosed, reported, and tracked defects in JIRA
  • Used Drupal Draft Preview to build personas/scenarios used to test accuracy of customized pages created by user responses through front-end.
  • Executed Quick Test Professional (QTP) scripts. Built/maintained datasheets used for automated regression testing of application.
  • Used Percussion IDE to verify pages followed skip logic and adhered to rules.
  • Types of testing included functional, regression, system integration, etc.


Business Analyst/Project Lead

  • Wrote and maintained requirements, test plans/cases for Ford website.
  • Used Ford WIKI and interacted with clients to gather information to create wireframes, use cases, acceptance criteria, personas, requirements, etc.
  • Collaborated with stakeholders to explore concepts, develop use cases and determine how needs should be addressed.
  • Collaborated with developers to determine capabilities of system and evaluate impact of proposed changes on application/system.
  • Translated high level business requirements into functional specifications.
  • Executed test cases to verify components and functionality of websites.
  • Participated in Agile meetings to discuss release details and goals.
  • Used SQL to perform back-end testing to verify data.
  • Reported and tracked defects and issues through Ford JIRA.

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