SUMMARY

• More than five years of experience as Business Analyst
• Strong ability to multi - task and function calmly in high stress conditions.
• Work effectively with little supervision. Organized, structured, and self-directed.
• Proactive in gathering information and providing feedback to team members.
• Approach issues with both analytical and creative perspectives.
• Work to complete tasks to satisfy project deadlines.
• Strong problem solving skills.
• Work well with wide spectrum of technical and non-technical personnel.
• Maintain strong working relationships.
• Adjust to new environments/technologies quickly.
• Waterfall and Agile methodology experience.

TECHNICAL SKILLS

• JIRA Visio QualityCenter/ALM
• Selenium (via Eclipse) Agile/Scrum Quick Test Pro (QTP)
• testRail Percussion IDE Java/JavaScript
• SQL - Oracle/Sybase Drupal SnagIt
• Test Director iRise Simulator hipChat, WebEx
• Quest TOAD SQL Tortoise SVN VPN
• GitHub/gitBash VMWare Bugzilla
• Excel UNIX/AIX ReqPro
• PowerPoint SharePoint

PROFESSIONAL EXPERIENCE

Confidential

Software Test Analyst

• Create user stories and use cases for scenarios introduced by users, work to be performed by other testers, and defects found through testing
• Write Release Notes for distribution to users
• Develop and execute test cases for new/enhanced functionality of web app as Agile development stories are completed. Scrutinize XML portion of web app, as well as UI
• Log and track defects (in JIRA) from initial discovery to closure, working with developers, UX, Product Owner, etc. to assess priority and severity
• Assist UX Designer in creation of use cases
• Escalate issues as appropriate to keep team members aware of potential “showstoppers”
• Using Selenium (via Eclipse), write and execute automated tests. Perform Tech Check of other QA team members’ work, assuring they meet ACs’
• Determine daily tasks for team members. Create JIRA stories for work to be performed by QA team, such as manual/automated test creation
• Participate in Agile meetings - daily scrums, refinement, demos (of functionality), sprint reviews, sprint retrospectives, sprint planning
• Develop test plans for Agile phases/grouping of sprints. Maintain Traceability Matrix
• Perform cross-browser testing (Chrome, FireFox) to ensure consistency in layout and functionality

Confidential

Business Analyst

• Using Business Analyst skills acquired at Pfizer, elicited requirements by working with Business SME to identify business issues and formulate solutions to enhance business interaction and use of product
• Consulted with developers to assess the feasibility of proposed solutions and anticipated effort needed by development team to deliver defined solutions
• Prepared and maintained all requirements documents (process flows, wireframes, mockups, etc.) and product backlog.
• After analysis of user feedback, worked with Business SME to fine tune user experience. Reprioritized backlog, if needed
• Worked with Product Owner to define possible future system capabilities/enhancements
• Assisted with user acceptance testing (UAT) activities to ensure business and system requirements were met

Confidential

Business Analyst/QA Analyst

• Interviewed stakeholders and reviewed existing documents to gather information used to develop requirements and create wireframes and use cases for e-commerce application
• Researched issues and opportunities through analysis of testing, surveys, and other feedback sources
• Worked with client to determine “must have” and “like to have” requirements
• Met with Project Lead to determine data requirements and prioritization of enhancements
• Created and maintained JIRA stories. Maintained business requirements repository
• After gathering requirements, worked with developers to determine how to best deliver functionality and timelines
• Validated requirements were met during testing and delivery to user environment.
• Performed gap and data analysis in support of identifying improvement opportunities
• Used requirements to determine test strategy. Wrote and executed test cases and plans
• Logged defects, maintained traceability matrix. Developed statistic reports

Confidential

Business Analyst/QA Tester

• Worked with business to develop requirements, which were entered into JIRA as user stories and use cases.
• Used Visio to create business process flowcharts and logical data flows.
• Used requirements to write test plans and test cases for web sites and applications for mobile devices.
• Met with team members to determine test strategies, set project/release deadlines, update project status, and juggle priorities.
• Executed test cases in multiple browsers, often under accelerated time frames.
• Wrote and executed SQL queries to retrieve data from Oracle databases. Verified data, stored procedures, triggers, etc.
• Participated in stakeholder meetings to provide progress and testing updates.

Confidential

SQA Analyst

• Wrote, maintained, and executed test cases/scripts.
• Used TOAD SQL to query Oracle databases to verify data, find test data, etc. Modified data for batch execution of emails, newsletters, reminders, etc.
• Diagnosed, reported, and tracked defects in JIRA
• Used Drupal Draft Preview to build personas/scenarios used to test accuracy of customized pages created by user responses through front-end.
• Executed Quick Test Professional (QTP) scripts. Built/maintained datasheets used for automated regression testing of application.
• Used Percussion IDE to verify pages followed skip logic and adhered to rules.
• Types of testing included functional, regression, system integration, etc.

Confidential

Business Analyst/Project Lead

• Wrote and maintained requirements, test plans/cases for Ford website.
• Used Ford WIKI and interacted with clients to gather information to create wireframes, use cases, acceptance criteria, personas, requirements, etc.
• Collaborated with stakeholders to explore concepts, develop use cases and determine how needs should be addressed.
• Collaborated with developers to determine capabilities of system and evaluate impact of proposed changes on application/system.
• Translated high level business requirements into functional specifications.
• Executed test cases to verify components and functionality of websites.
• Participated in Agile meetings to discuss release details and goals.
• Used SQL to perform back-end testing to verify data.
• Reported and tracked defects and issues through Ford JIRA.