OBJECTIVE:

Self-motivated, team player with over 7 years of experience in all phases of SDLC looking to work with business clients and development teams across geographies to help bridge the requirements, understand complex business processes and deliver results within aggressive time lines using business analyst and quality analyst skills.

Languages: C, C++, VB, JAVA, ASP, ASP.NET
Business Modeling Tools: UML, MSPS, Remedy, JIRA, VersionOne, Assembla, MS Visual Sourcesafe
Change Management Tools: Remedy, Rational Clear Case, Clear Quest (CQ), JIRA, Mercury Quality Center (MQC)
Testing Tools: QTP, Quality Center, Test Director, Test Track, iMacros, Selenium
Data Analysis: Spotfire
Other: HTML, VBScript, JavaScript, XML, HTML, HTTP(S), SQL Server, Oracle, Linux OS, Utility MS Office, VMware
Web services: SOAP, WSL, WCF Services, Web server IIS6

• Worked in multiple projects in CORE (Product) team and in Client Delivery team as Sr Quality Assurance
• Tested applications which were developed in ASP, ASP.NET languages.
• Responsible in translating Business requirements and User requirements to Test Plan.
• Worked directly with client for gathering user feedback and defect logs in UAT environment.
• Experience in working in Agile and SCRUM development environment
• Used SQL Server 2008 R2 for reporting and data analysis.
• Responsible in performing ETL – based data warehouse testing for Staging and Integration
• Performed Integration testing for data flow in the ETL procedures.
• Performed back end testing for verifying data has been loaded and data is consistent with the source data.
• Used Web Server II6, WCF services for integrating web applications.
• Worked with raw and process xml files.
• Created test data by creating xml files, inserting data using SQL server.
• Performed SQL Injection and XSS for security testing.
• Responsible in maintain UAT environment.
• Worked directly with end users/ clients for gathering user stories, user feedback and UAT defects.
• Used complex queries, Store procedures for back end testing.
• Responsible in maintaining Virtual Machines (loading test data, updating the environment with builds).
• Used MS Visual Sourcesafe for maintain Test documents like Test Plan, Data mapping, Client/user requirements, Test cases and Release document.
• Performed functional and regression testing using iMacros testing tool.
• Used SQL Profiler, Fiddler for checking error logs.

Technology: SQL Server 2008 R2, WCF service, XML, MS Visual Sourcesafe, VMWare, JIRA, iMacros, Wiki

Confidential,New York, NY Sep 2011 - Jan 2012
Remedy Business Analyst

• Responsible for rolling out Remedy at different HHC locations in a phased manner
• Responsible for deploying Remedy Change Management, Asset Management & Contract Management modules
• Responsible for gathering information and documenting current processes by interviewing stakeholders
• Documented Business Requirements and reviewed with Stakeholders.
• Worked with Technical leads and performed GAP analysis.
• Created System requirements, User requirements documents, Use cases and Process diagrams.
• Worked with Technical team for creating and validating the Entity flow diagram.
• Responsible in documenting deployment document.
• Worked with QA Team members for translating system requirements into test deliverables.
• Directly involved with end users and gathered user requirements and user stories.

Technology: MS Visio, MS Project, SharePoint 2007

Confidential,Boston, MA May 2011 - Sep 2011
Quality Assurance Analyst

• Involved in reviewing and updating System requirements in IBM Rational RequisitePro
• Involved in CAB meetings and update the requirements as per the change board approval.
• Responsible in documenting Test plan document.
• Performed Functional, Regression, Security testing, GUI and Back end testing.
• Responsible in documenting Test cases and defects in Quality center.
• Document Test case matrix and Defect Log matrix and communicate with Technical team and Product QA lead.
• Performed Functional and Regression testing using Selenium.
• Used TOAD for data validation and for test data creation.

Technology: Selenium, Quality Center, IBM Rational RequisitePro, TOAD

Confidential, WA and Boston, MA June 2008 – May 2011
Sr QA Lead and Business Analyst

• Worked on Business applications, Enterprise content management, and Informatics IT applications as Quality Assurance specialist.
• Worked in Merck Knowledge Net project as Business Analyst, responsible in collecting requirements from various Merck Franchises.
• Worked in Agile and Iterative development environment, where applications were developed in VB.NET, C#
• Worked directly with Merck Internal and External Stakeholders for gathering and documenting business requirements.
• Maintained communication plan, requirement traceability and change control request.
• Responsible in creating Functional specification document, Use cases, Test Plan, Test cases, Test scripts.
• Used QTP for Functional and Regression testing.
• Performed Data base testing, Created data for testing by inserting data in Data Base and copying data from Production environment.
• Used SQL Server 2008 for Data warehouse testing, used for migration testing and for change request (changing business rules).
• Used Business Objects for Reports testing/validation.
• Tested transferring data from client system into in house system and vice versa using FTP.
• Performed functional testing, regression testing, back end testing, User acceptance testing, Security testing, System integration testing and Build verification.
• Worked directly with Project Managers, Technical team members, QA team members and End users.
• Responsible in maintaining test schedule in MS Project and coordinated with Stakeholders, Project Managers and Technical lead.
• Responsible in creating Requirement matrix, Test matrix and Defect matrix. Worked with QA team members for triage.
• Used TIBCO Spotfire for data analysis during initial requirement gathering process.
• Experience in training users and created training documents.

Technology: SQL Server 2008, TOAD/SQL Developer, Spotfire, MS Project, JIRA, QTP, Quality Center, FTP

Confidential,WA June 2007 – June 2008
Sr. Software Test Engineer

• Worked on Patient insurance and Patient admission, JAVA based web application.
• Reviewed business requirements and maintained business analysis communication document.
• Documented functional requirements, quality assurance plans, and user stories.
• Reviewed business rules and created test cases for testing business rules.
• Responsible in integration testing, integrating Mainframe and Web application (JAVA).
• Used UNIX commands for running timely reports, for viewing reports, and for submitting/ editing patient information from backend.
• Used SOAP web service for transferring xml files.
• Involved in data flow diagram creation with the DBA and technical team members.
• Experience in working with HL7 message
• Used XML and XSD for transfer patient data and for validating patient information.
• Performed Functional, Regression, Integration (multiple systems internal and external) and back end testing.
• Used HP testing tools Quality Center and QTP for Manual and Automation testing.
• Experience in tracking defects, requirements and test cases using Quality center.
• Executed UNIX statements for transferring patient data.

Technology: TOAD, QTP, Quality Center, UNIX, SOAP UI, XML, XSD

Confidential,WA Oct. 2006 – June 2007
QA Analyst

• Designed use cases and prototypes for an internal software web based C# /.NET application.
• Created Use cases from Business and System requirements for billing application.
• Responsible in documenting High Level Test Plan and reviewed with peers and with Project Managers.
• Created Change Request tickets and responsible in updating test plan and test cases.
• Used SQL server for creating test data and for data validation.
• Participated in the customer survey/questionnaire analysis and documentation.
• Used QTP and Quality Center testing tools for testing.
• Worked with off-shore development team, update the testing and defect reports during SCRUM meeting.
• Used Rational Clear Quest tool for defect and change request tickets.
• Performed System integration testing using SOAP UI.
• Tested Crystal reports.
• Performed Functional testing, Non Functional testing, Back end testing and Regression testing.

Technology: SQL Server, SOAP UI, XML, QTP, Quality Center, Crystal Reports.

Confidential,India July 2003 – June 2004
Software tester Engineer / QA

• Involved in updating Test plan.
• Created Test cases in Excel.
• Performed Functional testing, Regression testing, Ad-hoc testing, Back end testing and Acceptance testing.
• Used SQL server for data validation.
• Documented Defects and communicated with Technical team and with QA members.
• Participated QA team meeting and documented meeting notes.

Technology: SQL Server, MS Office

Bachelor of Engineering in Instrumentation and Control Engineering