PROFESSIONAL SUMMARY

To obtain a challenging position in a progressive, fast paced environment as a Software Quality Assurance Tester and best utilize technological skills and experience in a professional environment and to be in touch with the latest technology

• A result oriented individual with around seven years of diversified experience in Quality Assurance and Software testing in insurance and mapping technologies.
• Strong knowledge in Software Development Life Cycle (SDLC). Experienced in full life cycle of system development.
• Good experience in working with several project methodologies such as traditional SDLC, Agile, and Waterfall
• Experience working in Banking, Health-care, Retail/Ecommerce, Mortgage, Insurance, Property and Casualty domain related applications.
• Experience in creating test estimation, test assignments, training documentation and conducting test management activities.
• Active participant of SCRUM meetings to perform testing related activities.
• Extensive experience in following QA Methodologies, preparing Test Plans, writing Test Cases and executing them; performed Defect Reporting and Tracking throughout the entire defect life cycle.
• Active Participant of different phase regarding Software Test Life Cycle process (STLC).
• Extensive experience in Manual and Automated testing using Quick Test Professional (QTP), Quality center(QC) and scripting Knowledge of VB and TSL Scripts
• Extensive experience in testing Client/Server and Web Based applications
• Familiar with IVR systems used for call tracking and other customer services such as ICPM, SCM, and Salesforce.com
• Experience in system Analysis, design and application development, flowcharting, unit and system testing, performance testing, test plan preparation, testing validations, program debugging.
• Expertise in Testing of Client/Server and Web based applications.
• Strong web based testing experience with high traffic Web 2.0 sites(Manual and Automation)
• Worked in an agile team to test the functionality of the Web 2.0 based customer facing site.
• Skilled in bug reporting and tracking using Mercury Quality Center, Test Director, Rational Clear Quest.
• Prepared and maintained the Test Matrix, Requirements Traceability Matrix (RTM) and conducted GAP Analysis.
• Extensive experience in Backend Testing on distributed databases using SQL queries.
• Extensively involved in GUI, Regression, Data Driven and Performance Testing.
• Expertise in Unit, Integration, System, Positive, Negative, Configuration, Volume and Functional testing.
• Actively involved in Usability and User Acceptance testing (UAT).
• Analyzed Modification requests and Enhancement requests.
• Good team player with the ability to lead, manage and work independently
• Excellent analytical abilities and have proven ability to perform multiple tasks in a high-pressure environment.

TECHNICAL SKILLS

QTP ,Win Runner, Load Runner, Rational Team Test

Bug Reporting Tools

Clear Quest, JIRA, Team Track, Test Director, Quality Center

Requirement Management Tools

Caliber RM, Test Director, Quality Center

Operating System

Windows 7/XP/2000, UNIX

Project Methodologies

SDLC, Agile, SCRUM, Waterfall

Languages

SQL, C, VB

Web Technologies

HTML, XML, XHTML, DHTML, Java, J2EE ASP.Net, Web2.0, Java Script, VB Script, SharePoint Server 2007, Visual Studio 2005, Visual Source Safe

Others

MS Word, MS Excel, MS Visio, MS Office, MS Project, MS Power Point

PROFFESIONAL EXPERIENCE

Confidential,Freeport, Maine
Role: QA Analyst
Duration: Feb 2012 – Present

Confidential, is an American privately held mail-order, online and retail company. It specializes in clothing and outdoor recreation equipment. Project was Begin check out. The Begin Checkout project will provide added security for llbean.com customers. Begin Checkout will be introduced in the checkout flow and will be viewed when the user clicks Checkout from the Shopping Bag or Gift Boxing Summary.

Responsibilities:

• Worked closely with QA Manager and Business Analyst to prepare Business Requirements to create Test Plans, Test Cases and Test Approach/Strategy documents.
• Attended Change Request Meetings to ensure products and changes are fully documented for further Test changes.
• Followed the Agile Methodology to emphasize on real time communication over written Documentation
• Worked closely with the Marketing team as well as the Site Usability team to improve overall conversion rate, providing data and analysis to justify required changes to the site marketing, user experience, pricing, SalesForce.com CRM.
• Manually tested the Web application to ensure the flow of the application functionality.
• Worked various modules of the applications such as Guest Version, Logged in version, Ship to Store.
• Created Test Plans and Scenario which describes the features and functions to be tested.
• Prepared Test Cases based on Business Requirements and required documents.
• Actively participated in the weekly meetings.
• Developed and modified SQL queries and stored procedures with cursors and functions to create & load test data TOAD.
• Performed Data Integrity Testing, Functionality Testing& Back-end testing.
• Gathered business requirements from users and created designs for enhancements and to remedy defects.
• Createdtest plans,conditions, scripts, and test data; performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Resolved program Compile Errors, defects and Environmental issues.
• Performed Security Testing on the application.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Interacted with the developers to report and using Quality Center.
• Developed the reports using Quality Center.
• Measured server performance under load by creating Rendezvous points to simulate heavy load on the server.
• Interacted with developing team to resolve technical issues and investigated software faults.

Environment: Oracle, TOAD, HP Quality Center, MS Visio, MS Excel.

Client: Confidential,Marlton, NJ
Role: QA Analyst
Duration: Dec 2010 – Jan. 2012

Confidential, is one of the largest banks in US and Canada and is a premier provider of various financial services to its customers. The project was regarding upgrade of their existing Web application designed to enable account holders to access and pay bills online using their personal checking, savings or money market accounts. The users would also have the functionality to transfer money from one account to the other, enroll for Bill Payment. It also gives transaction summary for a certain time period.

Responsibilities:

• Prepared and Executed Test Cases for Functional and Integration testing.
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Identified high-level requirements for documenting detailed business requirements using.
• Maintained the Test Matrix and Traceability Matrix.
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Reviewed and updated Test Plan and Test Scenarios.
• Executed test cases for black box testing.
• Executed manual testing for the prepared test cases, recorded the results and analyzed the results.
• Running smoke tests and daily health checks in QA environment to ensure services are up and running
• Performing Multiple rounds of Test Execution using HP Service Test 9.5 across various releases of services
• Running queries against databases to verify the correctness of XML response
• Document request/response XML\'s, test procedures and functional/technical findings from the test run.
• Defects Reporting and Web Services Test Results Reporting
• Generated test cases in spread sheet and upload them into Quality Center.
• Performed end-to-end testing, Integration Testing, UAT Testing and Regression testing.
• Coordinated User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
• Performed Manual Testing and Automation Testing of the application.
• Created automated test scripts by using Quick Test Pro for data verification and validations.
• Performed data driven testing using Quick Test Pro
• Execution of test cases and validating the test results.
• Defect tracking & logging of defects in Quality Center and verifying the fixes.
• Extensive use of SQL queries to perform data integrity testing.
• Performed regression testing on various screens to validate the data displayed for various transactions.
• Participated in the sprints/iterations to create test cases, perform test execution and work with Product and Sprint backlogs.
• Manually perform backend testing using TOAD to validate the data migration efforts with Oracle.
• Performed Back End Testing by extensively using SQL queries to verify the integrity of the database.
• Met with the developers and technical content writers on a daily basis to update the test documents.
• Followed up with developers on defects status on a daily basis.

Environment: Microsoft suite, TOAD, Oracle SQL +, Quick Test Pro., Quality Center, Java, HTML, SharePoint

EDUCATION

Bachelors in Commerce