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Software Quality Assurance Analyst Resume

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Chicago, IL

Summary
I am a Software Quality Assurance Professional with over 9 years experience, and over one year experience as a Business Analyst. I have worked on a wide variety of projects.
Technical Skills
Hardware: PC, Macintosh
Languages: HTML, SQL, JavaScript, ASP
Operating Systems: Windows 9.x/200x/XP/Vista, Unix (Solaris) MacOS 9.x, 10.x, Red Hat Linux
Platforms: Java, J2EE, NetDynamics, Microsoft .NET, Adobe Flex 3
Databases: SQL, Oracle, MYSQL
Applications: Lotus Notes, Microsoft Office, Linkbot 3.5, Astra SiteManager, Astra LoadTest, MKS, WordPerfect, IE 3-8, Netscape 2-7.2, Winrunner, TestDirector, ClearQuest, Intermail Testing Types: System, integration, unit, regression, full lifecycle, manual, automated, user acceptance, black box, end user.
Professional Experience
09/2007 to 4/2009 Software Quality Assurance Analyst, Confidential,Chicago, IL

  • Manual testing of ecommerce web applications.
  • Defect management and reporting using Devtrack
  • Performed SQL queries on oracle and SQL databases to obtain testing information.

  • Defect management and reporting using TestDirector
  • Data validation project completed.

  • Defect management and reporting using TestDirector
  • SQL queries using Microsoft SQL Server Management Studio
  • Worked with DBA, built tables for two jurisdictions in two different environments.
  • Worked in an agile development environment.

06/2006 to 08/2007 Business Analyst, Confidential,Blue Bell, PA
Confidential,Chicago, IL

  • Helped build lockboxes on TMS payment processing system, profiles and transmissions.
  • Routinely was ranked top third in productivity.
  • Took the initiative to work on extra projects needed by the team and management.
  • Wrote 100 page report that helped the rest of the team do their jobs easier.
  • Worked with a large team of over 40 business analysts and 6 project managers.

11/2002-04/2006 Software Quality Assurance Analyst, Independent Contractor, Chicago, IL
Confidential,

  • Web site being transitioned from ASP to .NET.
  • Manual testing, test script writing.

Confidential,

  • Manual testing of music download website.
  • Regression testing of old defects and new functionality.

Confidential,

  • Specialized data warehouse web application migration testing.
  • Evaluated Automated Testing tools.

Confidential,
Develop and QA Website.

  • Maintain computer equipment

Confidential,

  • Develop and QA Website.
  • Maintain computer equipment.

Confidential,

  • QA web site to be used by Egyptian Government for tourism purposes
  • Worked with a team that was part of a global project.
    Confidential,
  • Manual testing of e-commerce website, with pre-written scripts.

Confidential,

  • Ran pre-written test cases on children’s software.
  • Found major defects using ad-hoc testing.

Confidential,

  • Tested migration of web applications from HTML/Javascript to J2EE

Confidential,

  • Tested web applications for Internet Explorer 6.0 SP1.
  • Ran pre-written test cases and ad-hoc test cases

7/1996-7/2001 Senior Quality Assurance Consultant - Confidential,

  • Client was Ameritech.net, worked there five years there as a consultant
  • Wrote and executed test scripts, which kept major and minor defects from customers.
  • Used Lotus Notes and other software for defect tracking.
  • Performed QA for a variety of projects: Internet, CD-ROMs, web applications, mail servers, network performance, load testing, black box testing, oracle databases, user acceptance testing and unix command prompt testing.
  • Participated in new development QA and maintenance QA for many projects.

Education
Master of Business Administration

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