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Engineering Manager Resume

Washington, DC

SUMMARY:

  • Engineering manager responsible for procurement and implementation of engineering solutions in large, complex cloud hosting environments. Excels at identifying, developing, implementing and establishing superior engineering practices. In - depth experience in a wide range of Information Technology disciplines: technical, process, planning, project and personnel management.
  • Specialized experience in a wide array of Information Technology disciplines, most recently focusing on designing and implementing the private cloud service, and virtual desk interface service for the Administrative Office of the U.S. Courts.

CLOUD ARCHITECTURE:

  • Developed a cloud services solutions roadmap.
  • Defined and implemented infrastructure/architecture components to support hosting services at the Judiciary.
  • Planned, architected, implemented, and integrated the private cloud service using VMware platform for use by the federal courts throughout the country.
  • Maintained, upgraded, and implemented new features for Cloud Technology Hosting Office’s cloud hosting service.
  • Designed and implemented VMware View (Virtual Desktop Interface) for use at the federal courts, supporting 10,000+ users.
  • Introduced and implemented faster more reliable enterprise class storage systems (SAN).
  • Prioritized the most effective solutions for meeting the organizations goals.
  • Selected solutions that would grow with the organization as their capabilities matured.
  • Selected solutions that integrated well with both the exiting toolsets and new toolsets that were already planned from the existing roadmap.
  • Over 15 years of complex project management.

TECHNICAL SKILLS:

  • Proficient in: Microsoft Office, Visio, Microsoft Project, and Windows; SharePoint; HEAT; Splunk; BMC Atrium Discovery and Dependency Mapping (ADDM); Peoplesoft; BMC Bladelogic Server Automation (BSA); BMC Remedy; VMWare (vCenter, vRA, View, vROPs); Redhat Linux; IBM z/OS; HP; Hitachi/HP/Pure Storage Administration; NSX; and ESXi. JIRA; Confluence; SQL; JAVA; JavaScript; Database Administration; Data Engineering ; AWS ; DevOps; Hadoop;
  • Skilled using System Development Life Cycle (SDLC).
  • Knowledge of broad range of hardware platforms: distributed platforms and mobile devices, cloud implementation, and open source technology.

PROFESSIONAL EXPERIENCE:

Engineering Manager

Confidential, Washington, DC

Responsibilities:

  • Engineering Manager for the Architecture and Security Division of CTHO. Provided technical leadership to a team of 12 diverse engineering professionals. First-line manager, performed information systems engineering support, information technology (IT) project planning/management, and IT research and analysis for all engineering-related programs. Technical project expert, providing advice to generate new programs and program components. Explored and suggested new efficient and effective state-of-the art IT projects. Proficient with agile project management style as well as waterfall project management style. Followed ITIL v3 framework principles.
  • Led, planned, and directed work assignments of engineering professionals for:
  • Designing system architecture for supporting hosting services (IAAS, SAAS, PAAS, XAAS) for the Judiciary
  • Designing the system architecture to support the cloud for the Judiciary
  • Developing a roadmap for cloud services
  • Assessing requirements for cloud services
  • Developing cloud service catalog
  • Implementing VMware v Realize Automation (cloud)
  • Implementing VMware View (VDI)
  • Implementing VMware VROPS - Largest implementation in the country for a federal agency
  • Testing all cloud/VDI service functionality
  • Providing back up and failover capability
  • Capacity Planning
  • Migrating virtual machines from vCenter to Cloud
  • Evaluating/Implementing storage technology HP, Hitachi, Pure (SAN) to support hosting/VDI/cloud services
  • Developing implementation plans and then migrating new initiatives to production
  • Partnering with AWS for public cloud offering as a service
  • Providing failover capabilities for all hosting services as well as the cloud and VDI
  • Managing big data
  • Designing, developing, implementing, and supporting other various engineering efforts
  • Served as the government lead for all engineering projects executed by the Architecture and Security Division. Provided leadership and expert advice pertaining to IT system engineering and solutions architecture. Offered authoritative advice on the interpretation of controversial issues. Utilized resources to identify gaps between established standards and proposed solutions and to suggest new ways to resolve critical problems impacting program operations.
  • Developed implementation plans and budgets, integrated engineering solutions, and performed capacity planning for the Judiciary IT engineering solutions and services. Participated in long-range IT engineering systems plans and milestone project reviews with senior management, and monitored project activities/resources to mitigate risk.
  • Strong ability in applying project management methodologies (ITIL, Agile) and techniques to manage complex IT projects. Worked to get things done rather than stay in a continuous project management state that delayed delivery to production. Participated in interest groups across the agency to keep abreast of developments in engineering through continuous review of applicable literature. Worked in a fast-paced dynamic environment that was project and budget driven to be on time. Followed DevOps principles for more rapid delivery of engineering solutions. Blended waterfall and Agile project management styles for efficient project management. Focused on delivery.
  • Coordinated studies related to strategic planning, infrastructure, application systems, and information assurance to monitor and improve systems. Worked extensively with vendors to evaluate new emerging technologies. Provided technical analysis and planned/conducted special studies, providing advice to executive management on process improvement as well as new emerging technologies.
  • Utilized knowledge of IT theories, principles, concepts, standards, and practices, including knowledge of current and emerging technologies/products/trends related to architectural solutions and/or policies. Enforced policies by evaluating and monitoring projects to ensure systems compliance with IT requirements including security. Ensured that project/program decisions were reflected in policy proposals, directives, and organizational operating procedures. Continuously evaluated procedures for areas of improvement. Ensured Policies were not too stringent to slow down service delivery.

Engineering Manager

Confidential, Washington, DC

Responsibilities:

  • Government Technical Team Lead for the Architecture/Engineering team, responsible for the evaluation, selection, procurement, implementation, and integration of automated engineering solutions for the Department of Technology’s hosting services. Completed the evaluation and procurement of VMWare suite of products as well as for all enterprise storage for the Judiciary. Set up Blanket Purchase Agreement with storage vendor to speed up process for procuring new hardware.
  • Led, planned, and directed work assignments of engineering professionals for:
  • Assessing virtualized architecture needs/requirements
  • Designing system architecture for virtualized infrastructure
  • Implementing VMware vCenter architecture
  • Setting-up all infrastructure hardware/networking at 4 enterprise class data center locations
  • Data center consolidation
  • Installing HP Blade host servers
  • Evaluating storage performance requirements
  • Designing Storage Area Network
  • Developing scripting for replicating big data throughout the country
  • Designing/implementing back up infrastructure for all hosting services
  • Established ERB (engineering review board) for change management control
  • Handling Judiciary administrative and procurement processes: staffing, procurement (COTR), education, travel, time keeping, and performance appraisals. Developed job descriptions, interviewed and selected candidates for contractor and federal engineering positions.
  • Evaluating, procuring, and implementing/integrating:
  • HP Blade Servers
  • ESXi
  • NSX
  • VMware vCenter
  • Hitachi, HP, and Pure storage
  • Silver Peak
  • BMC Atrium Discovery and Dependency Mapping (ADDM)
  • BMC BladeLogic Server Automation Suite
  • BMC Remedy
  • Brocade switching
  • Team Lead for the Engineering branch of the Architecture and Security Division and First Line Manager responsible for the day-to-day activities of five (5) engineering professionals executing: planning and design, implementation of enterprise class storage systems, and implementation of secure and reliable systems to support hosting services for the federal courts. Defined and executed against strategic delivery roadmaps. Managed schedules, technology risks, dependencies, and removed impediments.
  • Led the process of setting-up multiple data centers for the Judiciary (Washington, DC; Reston, VA; Ashburn, VA; San Diego, CA, Salt Lake City, UT). Developed tools and analyzed data, managing cross-functional data infrastructure and data engineering programs in a matrixed organization. Moved hardware between existing and to new enterprise class data centers; evaluated LAN/WAN acceleration tools; managed the configuration of replication of data between all data centers; and implemented hardware (host servers and storage arrays) to support hosting services for all of the federal courts. Managed hundreds of successful application migrations between multiple data centers. Applied systems administration and systems engineering theories, concepts, and methods in the review of new system requirements. Ensured optimum performance and reliability.

Confidential, Washington, DC

QA/Testing Engineer

Responsibilities:

  • For Human Resources Management Information System (HRMIS) designed on Peoplesoft. Served as a Quality Assurance (QA)/Testing Engineer for Human Resources Management Information System (HRMIS), an HR system of record and payroll system for the entire federal courts. Tested and approved all new development (code) for the HRMIS system before it was moved to production. Ensured that all new development did not adversely affect current production functionality.
  • Served as the main point of contact for elevating unexpected issues that arose to senior leadership.
  • Developed appropriate system testing strategies and plans. Tested and approved all new development (code) for the HRMIS system, based off of PeopleSoft before it was moved into production. Ensured that new development did not adversely affect current production functionality.
  • Evaluated and tested out all new development that allowed for HRMIS to be released nationally for the Judiciary.
  • Served as a main point of contact (POC) for elevating unexpected issues that arose to senior leadership.
  • Removed barriers to address issues across different initiatives for smoother and timely execution.

SENIOR TECHNICAL PROJECT MANAGER

Confidential, Herndon, VA

Responsibilities:

  • Responsible for all development and support for corporate systems.
  • Supported both HR and Finance organizations within the company by developing, maintaining and upgrading the HR and Financial systems for the company on the Peoplesoft Platform.
  • Provided strategic direction for all corporate systems. Provided interface between Peoplesoft HR system and Remedy ticketing system which allowed for automating both the hiring and termination process.

BUDGET ANALYST

Confidential, Bethesda, MD

Responsibilities:

  • Managed the budget for the IT department; developed user-friendly inventory-tracking system; and managed purchasing of all PCs/laptops for 20 IT staff.

BUDGET ANALYST/REQUIREMENTS ANALYST

Confidential, Arlington, VA

Responsibilities:

  • Designed, developed, and maintained budget tracking system used to track detailed end-to-end daily budget activity.
  • Business Support Services was able to remain under its $20 million budget with the reliable data and accurate reporting of the system.

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