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Application Testing Expert Resume

San Francisco, CA

SUMMARY:

  • 10 years of Software Testing and Automation experience in testing desktop applications that are GUI, client/server and web based.
  • Worked with IT technology leaders like Confidential, Confidential . Have been associated with customers in
  • Financial & Retirement Planning domain in recent years. Worked with multiple clients - Confidential.
  • Core expertise in Test Automation, Software testing and Omni Scripting.
  • Automation Specialist with proven ability to design, build and maintain complex test automation frameworks (Data Driven, Keyword and Hybrid) using QTP/Unified Functional Tester (UFT) and Quality Center.
  • Proficient in Automation Feasibility Assessment, Effort Estimation and POC.
  • Seasoned Tester with proven ability to plan, execute, track and report testing activities.
  • Extensive experience in System, Integration, Regression, GUI, positive-negative and UAT Testing.
  • Proficient in QTP, VB Script, OmniScript ( Confidential proprietary scripting language used for data manipulation and report writing in OmniPlus).
  • Hands on Team Leader with strong focus on documentation, communication, process and constant improvements.
  • Possess strong knowledge of Confidential OmniPlus Retirement record keeping system and ancillary products.
  • Expertise in Retirement Service support functions including Business Analysis, Process Review, OmniScript, Plan Implementation, and Adjustment / Transaction Processing.
  • Well acquainted with Agile Methodology, SDLC and STLC.
  • Have knowledge of Selenium and Perfecto Mobile.
  • Mentored and trained new hires on testing tools, application and processes.
  • Created training programs to cross-train testing resources across different business functions and technologies
  • Performed employee reviews and maintained reports on individual testing progress.
  • Experience coordinating and overseeing off-site teams both out of state and country.

TECHNICAL SKILLS:

Tools: Quality Test professional, Quality Center, Jira, SVN, CVS, Perfecto Mobile and Selenium

Databases: Oracle 10g,SQL Server, Access and SQL

Languages: VB Script, OmniScript, VB 6,C++,Java

Operating Systems: Windows, DOS and Mainframe-MVS

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Application Testing Expert

Responsibilities:

  • Customize and enhance automated framework
  • Create reusable components and functions
  • Develop and update test cases to be automatable
  • Analyze and test user and system interface functionality
  • Track issues to successful resolution
  • Train others on best practices for automated (UFT)\test case design

Confidential

Senior Consultant

Responsibilities:

  • Serve as the automation lead on testing projects for Discover, a major credit card issuing Confidential in North America.
  • I supervise a team of 10 local and offsite QA Engineers in developing and implementing a customized VBScript automation framework to execute QTP automated scripts for web-based and mainframe applications.
  • Also serve as key member of Testing Center of Excellence for Automation in our organization.
  • Developed and implemented Test Automation Solution, as a ‘hands-on’ technology Lead, I designed, developed and maintained test automation frameworks for use with QuickTest Professional and Quality Center. I created extensive VBScript function libraries for all types of automation frameworks.
  • Delivered through Automation Center of Excellence, which provided governance, services and support for functional test automation projects across development centers.
  • Led test automation efforts including test tool evaluation, developing and deploying effective test automation solutions.
  • Provided guidance and review for local, and near shore resources engaged by each location.
  • Supported pre-sales, sales team, created client specific solution offerings.
  • Developed automation proposals for clients.
  • Hired and Trained staff, coached and mentored testing team members in Test Automation, documentation, compliance and best practices.

Confidential

Responsibilities:

  • I organized and directed a team under ACOE initiative, on Selenium Implementation for Test Automation of web applications.
  • Build up and ensured test environment and assets are managed.
  • Involved in framework design and effort estimations.
  • Identified, evaluated and helped resolve test automation issues.
  • Provided timely feedback on progress of the testing activity.

Tools: & Technology Used: Selenium IDE, Webdriver, Eclipse IDE, Firebug, TestNG and Quality Center.

Technologies Automated: J2EE, Web Logic.

Responsibilities:

  • Present Confidential Automated Framework (CAFÉ) to multiple projects for multiple lines of business across the enterprise.
  • Develop and execute test plan/strategies for pilot implementation of CAFÉ.
  • Direct local automation team in deploying CAFE framework and solutions.
  • Enhanced and updated Framework Components and functions library when needed.
  • Create reusable test assets and accelerators through TCoE for delivery and business development.
  • Create training programs to cross-train testing resources on different Testing tools and technologies.

Confidential

Responsibilities:

  • Manage tasks, time-lines and resources.
  • Lead in the analysis, design, development, and ongoing maintenance of automation Frameworks and tests.
  • Facilitate automation requirements / project sign off with the business and IT stake holders.
  • Capture, analyze, and provide metrics, other test related communications to business and IT management f the preparation, execution, risk and mitigation plans across test and IT teams.
  • Represent automation team at all levels includes BU meetings, project forums and tool vendor meetings.
  • Collaborate with cross functional teams to fulfill their automation requirements.
  • Demonstrate Automation solution to stake holders.
  • Lead geographically distributed QA team of 10+ persons, including mentoring, managing workload priorities, measuring staff performance and promoting professional development.

Tools: & Technology Used: QTP, Quality Center, VB Script, Oracle.

Technologies Automated: Java, Web, Windows, Mainframe and Oracle 11i.

Confidential

Responsibilities:

  • Involved in client consulting to gather business requirements and provide best-practice guidance.
  • Analyzed reports, processes, and metrics to identify gaps and provide recommendations to migrate from current to desired state.
  • Supported pre-sales, marketing teams, creating client specific solution offerings and resonation material.
  • Estimation/forecasting, resourcing.
  • ROI (Return on Investment) Calculation.
  • Getting a thorough understanding of the business requirement, application stability and release calendar.
  • Feasibility assessment for automation.
  • Scoping, Estimation/forecasting, resourcing.
  • Understand client’s business domain, testing requirements and Applications under test.
  • Conduct Automation Feasibility Assessment.
  • Establish automation Framework.
  • Automate identified scenarios.
  • Demonstrate the pilot code/suite to stakeholders.
  • Effort Estimation/forecasting and resource planning for Test Automation set up using POC.
  • ROI calculation.

Tools: & Technology Used: QTP10 with TE and Java Add-in, Quality Center and VB Script.

Technologies Automated: Mainframe, Host Emulator.

Confidential

Responsibilities:

  • Technical Feasibility Assessment.
  • Automate identified scenarios.
  • Demonstrate the pilot code to stakeholders.
  • Tools & Technology Used: QTP10 with Web and Java Add-in, Quality Center, VB Script.
  • Technologies Automated: Java based web apps.
  • Understand testing requirements and Applications under test.
  • Conduct automation Feasibility Assessment.
  • Develop and execute test plan/strategies for pilot implementation of QTP for test automation.
  • Conduct assessment review calls with stakeholder.
  • Efforts Estimation/forecasting, resourcing.
  • ROI (Return on Investment) Calculation for automation.

Tools: & Technology Used: QTP10 with TE, Web and Java Add-in, Quality Center, VB Script.

Technologies Automated: Web, Mainframe, Host Emulator and Java.

Confidential

Responsibilities:

  • Tool evaluation.
  • Develop business case for demo.
  • Train intern on Sprinter.

Confidential

Senior QA analyst

Responsibilities:

  • Served in various position including Automation Specialist, Onsite Coordinator, Subject Matter Expert, SQA, SSE and Software Engineer.
  • Promoted to serve as team lead, overseeing team of QA Analyst and Business Analyst performing system, unit, regression and platform testing. Results:
  • Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes.
  • Designed and implemented automated testing programs addressing areas including software scenarios, regression testing, negative testing, error/bug retests and usability.
  • Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
  • Delivered thorough QA testing reports that determined product quality and release readiness.
  • Served as Subject Matter Expert on all functional areas of OmniPlus System and as an Omni Script Expert
  • Lead in OmniScript Remediation, OmniPlus Upgrades and Business Process Automation. Leveraged developer background and functional expertise to communicate effectively with development, test, business and sales team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging cases.

Confidential

Responsibilities:

  • Led a team of Business Analysts and QA engineers, responsible for the System, Integration, regression and platform testing for Omni products, including: OmniPlus, OmniStation, OmniSecurity & OmniScript.
  • Was responsible for building the test processes, maintaining and refactoring the existing automated suite.
  • Coordinated test effort with Project team and onsite BA team.
  • Identified and Implemented process improvements.
  • Estimated effort & time required for project testing.
  • Monitored and reported project status.
  • Lead in the analysis, design, development, and ongoing maintenance of automation Frameworks and tests.

Tools: & Technology Used: QTP, JIRA, VB Script, OmniScript.

Technologies Automated: Java, Web, Windows, UNIX and Mainframe.

Confidential

Responsibilities:

  • As a Senior QA, responsibilities included manual regression and exploratory testing, while building, planning, and running the automated test suites.
  • Manual Testing
  • Validation of Production issues /Support Defects.
  • Reviewing Functional and Design Specifications and Identify Test Conditions, Ambiguities and Conflicts.
  • Verifying traceability of Test Conditions to Test Cases.
  • Performing Localization testing, Compatibility Testing, System, Integration and regression testing.
  • Creating Scope and Final Report Documentation.
  • Test Data setup, Test case designing and execution.
  • Defect reporting and tracking to closure.
  • Test Automation
  • Planning and effort estimation for Test Automation.
  • Designing, developing and enhancing automation framework and test suite.
  • Executing script, analyzing test results and reporting defects.
  • Enhancing and maintaining automation test Suite.

Tools: & Technology Used: QTP, JIRA and VB Script.

Technologies Automated: J2EE, AJAX, Oracle, Windows, UNIX and Mainframe.

Confidential

Responsibilities:

  • Validate Test cases and make those relevant.
  • Prepare test data and execute test cases.
  • Report defects and track to closure.
  • Testing Performed: Functional Testing, Sanity testing.

Environment: J2EE and Oracle.

Confidential

Responsibilities:

  • Wrote the proposal, requirements, process flows and helped implement a KM process.
  • I leveraged various vehicles of communication to share test automation knowledge, assets and solutions across multiple projects and locations.
  • Organized web-based interactive demos which highlighted new developments in test automation.
  • Developed, documented, executed and implemented configuration management program/process.
  • Evaluated, selected and implemented CVS, SVN for software/code version control.
  • Trained team on tool usage.
  • Created and managed process documentation, policies and training manuals.
  • Established, documented and enforced standards for test automation and support validation.

Confidential

Responsibilities:

  • As a SQA, I was responsible for manual functional and exploratory testing, while building, planning, and running the automated test suites.
  • Manual Testing
  • Performing System, Integration, GUI, Database & Web services testing.
  • Reporting defects and tracking to closure.
  • Automation Testing
  • Lead in the analysis, design, development, and ongoing maintenance of automation framework and suite.
  • Executing script, analyzing test results and reporting defects.

Tools: & Technology Used: QTP, JIRA and VB Script.

Technologies Automated: GWT, J2EE, Struts, Hibernate, Java Beans and SOAP UI

Confidential

Responsibilities:

  • Creating Test Cases and preparing test data
  • Testing new features and opened defects on new build.
  • Defects reporting and suggesting enhancement on UI and functionality.

Testing Performed: Functional Testing, Sanity testing and Defect re-testing.

Environment: AIX, .Net with Oracle as backend.

Confidential

Responsibilities:

  • Lead team developing state-of-the-art OmniScript solutions for pension processing and retirement benefit administration.
  • Requirement Analysis.
  • Effort & time estimation.
  • Designing Solution and monitoring the deliverables.
  • Reviewing work products and reporting status.
  • Work with client’s BU’s to identify process enhancements and provide support and OmniScript solutions.

Tools: & Technology Used: SVN, OmniScript, SQL, VBA and XML.

Confidential

Responsibilities:

  • Requirement Analysis.
  • Develop & maintain solutions using OmniScript.

Tools: & Technology Used: SVN, OmniScript, VBA.

Confidential

Responsibilities:

  • Analyze reports, processes, and metrics to identify gaps and provide recommendations to migrate from current to desired state.
  • Create scripts, DTS packages to transform data from prior system to desired OmniPlus format.

Tools: & Technology Used: SQL Server 2000, SQL and OmniScript.

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