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Performance Tester Resume

SUMMARY:

  • Over 3.5 years of experience in System analysis, Quality Assurance testing and Performance testing across different technology landscapes such as J2EE, Genesys(CTI).
  • Pioneered end to end Performance testing and Functional testing for critical applications in various domains.
  • Expertise in Analyzing Business Specifications and develop Functional Test Plans, Test Cases and Test Scripts and execute them.
  • Worked on every phase of performance testing lifecycle - Requirements Gathering, Effort estimation, Performance Test Planning, Scripting, Test Execution, Result Analysis and Reporting
  • Expert in industry standard Performance Testing tools like LoadRunner, HP Performance Center and JMeter
  • Good experience in Waterfall, V model and Agile Methodologies.
  • Possess immense expertise in monitoring Application tiers using Wily Introscope and AppDynamics.
  • Expert in Genesys IVR Framework.
  • Strong Problem Analysis & Resolution skills and ability to work in Multi-Platform Environments like Windows and UNIX.
  • Good functional knowledge on Telecom and E Commerce domains.
  • Excellent Team Member with good Communication and Interpersonal skills.

TECHNICAL SKILLS:

TESTING TOOLS: Quality Center (ALM), HP VUGen, HP LoadRunner, Performance Center, Jmeter, Selenium

MONITORING TOOLS: Wily Introscope, App Dynamics, PerfMon, Inherent Unix Commands (top, vmstat, netstat, mpstat), Jconsole

LANGUAGES: Java, HTML, XML

DATABASE: My SQL, Oracle, Elasticsearch

OPERATING SYSTEMS: Windows 7/2000/XP, UNIX

DOMAIN KNOWLEDGE: Telecom and E- Commerce

PROFESSIONAL EXPERIENCE:

Confidential

Performance Tester

Responsibilities:

  • Understand release wise changes in the application and collect non-functional requirements
  • Conduct production log analysis to build realistic performance test workload models
  • Computed the scaling factor between production and performance test environments.
  • Build performance test strategy and effort estimation
  • Co-ordinate tasks with onsite to ensure high quality deliverables
  • Script development using HP LoadRunner, JMeter (Web Service/SOAP)
  • Test Execution (Baseline, Load and Endurance) using ALM and PC
  • Monitor the different layers using Wily Introscope and App Dynamics
  • Analyze AWR/ADDM to monitor database activities
  • Prepare detailed and summary reports & discuss with onsite team.

Confidential

Performance tester

Responsibilities:

  • Understand release wise changes in the application and collect non-functional requirements
  • Conduct production log analysis to build realistic performance test workload models
  • Computed the scaling factor between production and performance test environments.
  • Build performance test strategy and effort estimation
  • Co-ordinate tasks with onsite to ensure high quality deliverables
  • Script development using HP LoadRunner (Web, HTTP/HTML)
  • Test Execution (Baseline, Load and Endurance) using ALM and PC
  • Monitor the different layers using Wily Introscope and App Dynamics
  • Analyze AWR/ADDM to monitor database activities
  • Prepare detailed and summary reports & discuss with onsite team.

Confidential

Production Support and Maintenance

Responsibilities:

  • Independently coordinate and oversee delivery of multiple releases and work with the development teams across geographies for resolving issues
  • Worked on Genesys framework (Installation & configuring T-Servers, Installation & configuring E-Services, Genesys WFM (high level knowledge), Genesys Reporting (high level knowledge), Defect management using SCI, CME and Genesys Administrator, knowledge on Routing Strategies).
  • Worked on CRs (Java - creating the GUIs; Genesys- Upgradation of components like T-Server, WFM Server, High level knowledge on Genesys Composer for creating an IVR).
  • Was a part of the Transition project (Moving the Contact Center from the physical servers to a Virtual Environment) - was involved in the upgradation & Testing of Genesys Components, Testing of the Calls- routing to the Call Centers.
  • Used CAST tool which improves the standard of the codes. CAST is a customized tool for checking the Java code standards and improvising the code based on the specific set of rules and Business & Technical Criterion.
  • Troubleshooting and fixing any issues related to the Call centers - specific to Genesys.

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