Performance Tester Resume

SUMMARY:

Over 3.5 years of experience in System analysis, Quality Assurance testing and Performance testing across different technology landscapes such as J2EE, Genesys(CTI).
Pioneered end to end Performance testing and Functional testing for critical applications in various domains.
Expertise in Analyzing Business Specifications and develop Functional Test Plans, Test Cases and Test Scripts and execute them.
Worked on every phase of performance testing lifecycle - Requirements Gathering, Effort estimation, Performance Test Planning, Scripting, Test Execution, Result Analysis and Reporting
Expert in industry standard Performance Testing tools like LoadRunner, HP Performance Center and JMeter
Good experience in Waterfall, V model and Agile Methodologies.
Possess immense expertise in monitoring Application tiers using Wily Introscope and AppDynamics.
Expert in Genesys IVR Framework.
Strong Problem Analysis & Resolution skills and ability to work in Multi-Platform Environments like Windows and UNIX.
Good functional knowledge on Telecom and E Commerce domains.
Excellent Team Member with good Communication and Interpersonal skills.

TECHNICAL SKILLS:

TESTING TOOLS: Quality Center (ALM), HP VUGen, HP LoadRunner, Performance Center, Jmeter, Selenium

MONITORING TOOLS: Wily Introscope, App Dynamics, PerfMon, Inherent Unix Commands (top, vmstat, netstat, mpstat), Jconsole

LANGUAGES: Java, HTML, XML

DATABASE: My SQL, Oracle, Elasticsearch

OPERATING SYSTEMS: Windows 7/2000/XP, UNIX

DOMAIN KNOWLEDGE: Telecom and E- Commerce

PROFESSIONAL EXPERIENCE:

Confidential

Performance Tester

Responsibilities:

Understand release wise changes in the application and collect non-functional requirements
Conduct production log analysis to build realistic performance test workload models
Computed the scaling factor between production and performance test environments.
Build performance test strategy and effort estimation
Co-ordinate tasks with onsite to ensure high quality deliverables
Script development using HP LoadRunner, JMeter (Web Service/SOAP)
Test Execution (Baseline, Load and Endurance) using ALM and PC
Monitor the different layers using Wily Introscope and App Dynamics
Analyze AWR/ADDM to monitor database activities
Prepare detailed and summary reports & discuss with onsite team.

Confidential

Performance tester

Responsibilities:

Understand release wise changes in the application and collect non-functional requirements
Conduct production log analysis to build realistic performance test workload models
Computed the scaling factor between production and performance test environments.
Build performance test strategy and effort estimation
Co-ordinate tasks with onsite to ensure high quality deliverables
Script development using HP LoadRunner (Web, HTTP/HTML)
Test Execution (Baseline, Load and Endurance) using ALM and PC
Monitor the different layers using Wily Introscope and App Dynamics
Analyze AWR/ADDM to monitor database activities
Prepare detailed and summary reports & discuss with onsite team.

Confidential

Production Support and Maintenance

Responsibilities:

Independently coordinate and oversee delivery of multiple releases and work with the development teams across geographies for resolving issues
Worked on Genesys framework (Installation & configuring T-Servers, Installation & configuring E-Services, Genesys WFM (high level knowledge), Genesys Reporting (high level knowledge), Defect management using SCI, CME and Genesys Administrator, knowledge on Routing Strategies).
Worked on CRs (Java - creating the GUIs; Genesys- Upgradation of components like T-Server, WFM Server, High level knowledge on Genesys Composer for creating an IVR).
Was a part of the Transition project (Moving the Contact Center from the physical servers to a Virtual Environment) - was involved in the upgradation & Testing of Genesys Components, Testing of the Calls- routing to the Call Centers.
Used CAST tool which improves the standard of the codes. CAST is a customized tool for checking the Java code standards and improvising the code based on the specific set of rules and Business & Technical Criterion.
Troubleshooting and fixing any issues related to the Call centers - specific to Genesys.