Professional Summary:
Experience includes software development through the full life cycle in designing, implementing, and testing of a web-based application. Experience in application development and technical architecture design. Heavy focus on interacting with various clients in a team environment to provide information technology solutions. Ability to work productively and effectively in a team as well as individually. Technical Skills:

Programming Languages:

C++

Java

Visual Basic.NET

JIRA

SQL Server 2005

Database:

Microsoft Access

HL7

Data Warehouse

Software/Applications:

Rational Clear Quest

Quality Center

XML

Office Tools:

MS Excel

MS Word

HIPPA

Programming Environments:

UNIX

Windows XP/7 Client/Server

Experience:

Confidential, 2009-Present
QA Engineer
Technical Knowledge: Client/Server, JIRA, SQL, Validation
Responsibilities: Testing, Documentation, Implementation Manual Tester, Medical Claims

• Analyze and troubleshoot software before and after commercial release
• Working knowledge of medical billing, HCFA 1500 form
• Involved in release acceptance, functional, integration, system level, and regression testing
• Perform Ad-hoc Testing, System Testing, GUI testing and Regression Testing
• Identify management concerns and engage appropriate internal resources to ensure timely resolution
• Participated in review meetings and took the initiative to meet the QA testing targets
• Met daily with QA team members and Software Developers in order to resolve testing issues and functional area problems
• Identified verified, logged and tracked defects for defect management, resolved issues, Retested and closed defects and reported statistical test results.

Confidential,GA 2008 – 2008
QA Tester - Contractor
Technical Knowledge: Client/Server, SQL, Validation
Responsibilities: Testing, Documentation, Implementation Manual Tester

• Managed process for documenting, tracking, and implementing defected tracking reports
• Interacted and worked with the development team to solve the problems encountered in
  test execution.
• Validating test plans and test scenarios for Client/Server and web applications.
• Performed functional testing, smoke testing, regression testing, and system integration testing in accordance with functional design and system specifications.
• Execute all phases of test cycle, including functional and regression testing
• Participate in the planning, execution and validation of system, regression and user acceptance testing.
• Identified verified, logged and tracked defects for defect management, resolved issues, Retested and closed defects and reported statistical test results.
• Good understanding of System Development Life Cycle and Testing Methodologies.
• Analyze and troubleshoot software before and after commercial release

Confidential,Atlanta, GA 2007-2008

Quality Assurance Tester – Contractor
Technical Knowledge: Quality Center, UNIX
Responsibilities: National Accounts, Testing, Implementation, Manual Tester,

• Developed and executed test cases and verified actual result and expected results with create and execute test plans, test case including regression test
• Execution of Manual Test scripts and responsible to track and log the defects using Test Director
• Performed manual testing on a special company internal website.
• Inserted checkpoints to check GUI objects, bitmaps, and databases and testing role in a Client/Server, and Web environment.
• Performed manual software testing in a client server environment for a company that develops National Account software for Fortune 500 Company.
• Good understanding of System Development Life Cycle and Testing Methodologies.

Confidential, GA 2006 -2007

QA Specialist – Contractor
Technical Knowledge: Data Warehouse, HL7
Responsibilities: Testing, Documentation, Implementation, Manual Tester, Rational Clear Quest

• Developed and executed test cases and verified actual result and expected results with create and execute test plans, test case including regression test
• Analyze and troubleshoot software before and after commercial release
• Responsible for developing a series of Data Warehouse validation maps designed to process invalid HL7 files entirely to determine and report all invalid elements, segments, and loops.
• Performed SQL statement to verify order in SQL Server Management Studio
• Communicate with Clients to determine use, data and format of messages needed to complete the interface.
• Manual execution of testing and the creation of defect reports

Confidential, GA 2004 -2006

Software Quality Analyst – Contractor

Technical Knowledge: CLARIFY, Mercury Test Director, Java applications, Rational ClearQuest

Responsibilities:Testing, Documentation, Implementation Manual Tester

• Worked with senior management, project management, and development team to test business requirements for software which interfaces with CARE/CLARIFY billing system
• Mentoring new testers; teaching basic computer skills to 5-10 new computer users.
• Identified verified, logged and tracked defects for defect management, resolved issues, Retested and closed defects and reported statistical test results.
• Logged defects in Test Director and worked proactively with the QA team lead and developers to resolve any issues that inhibited testing.
• Worked in a UNIX environment to test XML and Batch processes

Confidential,GA 2002 – 2004 Help Desk Technical Knowledge: Software Maintenance, Troubleshooting, Networking, Connectivity Responsibilities: Help Desk Provided phone support for IBM Aptivas and Netvista computers Supported Internet Explorer links, as well as customer’s upgrade and usage of the internet. Demonstrated problem solving skills and spontaneity while resolving customers’ problems Provided technical support to application users and testers Performed technical troubleshooting and maintenance on the phone for clients. Education:

• B.S., Computer Information Systems