PROFESSIONAL SUMMARY

• Seven years of extensive QA experience in Manual Software Testing & Automation Testing of client/server and Web application for various clients.
• Strong testing experience in: Functional Testing, Performance Testing, Integration Testing, Regression Testing, GUI Testing, Database Testing, Ecommerce and Compatibility Testing as well as Cross browser testing.
• Extensively worked on Mainframe Legacy systems (IBM DB2), GUI based on Client/Server (SQL Server, Oracle9i) and web based applications using Manual and automated testing procedures.
• Proficient in understanding of business and IT requirements to streamline administration and internal processes, resulting in enhanced automation and operational efficiency.
• Comprehensive knowledge of Manual and Automation tools like QTP, Win Runner, Load Runner and Selenium and gained exposure in the areas of UAT Phases.
• Involved in developing and using various generic frameworks for automation testing using QTP and Selenium.
• Knowledge in various scripting languages like VB Script & Java Script
• Coordinate in administering and managing the bugs using Quality Center.
• Participating in SQA audits as SQA rep for various projects across the organization.
• Proficiency in working with various database technologies and writing SQL scripts for data driven testing.
• Thorough understanding of the SDLC and STLC with expertise in mapping client / business requirements, application design, development, integration, testing and troubleshooting for complex information systems management.
• Worked on CRM tool to manage the customer profile and to manage earned points.
• Writing Test Cases for GUI, Functionality, Data Driven and Backend Testing as per functional specifications.
• Extensive experience working with Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS) in analyzing and creating System Test Plans, Test cases.
• Extensively worked in Manual Testing Performed different types of Testing like Black Box, White Box, Integration, System, Compatibility, UAT, Ad-Hoc, Regression, Web Services and Web methods testing
• Extensively involved in testing applications developed in Oracle PL/SQL UNIX environment and worked on Oracle Forms
• Automated Functional, Regression, multi-platform testing using, Load Runner Manual,Selenium and Automation(QTP) tools
• Expertise in Parallel Migration process
• Experience with SQL Oracle and SQL Database
• Worked on SQL Server 2005, Oracle, My SQL databases for scalability and suggested tweaking achieving optimal performance

TECHNICAL EXPERIENCE

Testing Tools : Selenium, DB Visualizer,QTP 10, Load Runner7.8, Win Runner8.0,
QC 10, Test Director 7.0
Languages and Packages : VB 6.0, VB.net, C, C++, Java, SQL 10, PL/SQL
Databases : MS SQL SERVER 2005/2000, Oracle 9i/10g, MS Access,
Web Designing : MS FrontPage, Dream weaver
Web Technologies : HTML, DHTML, XML
Operating Systems : Windows XP, NT, UNIX, Linux
Software Package : MS OFFICE 2000, MS Visio
SAP GUI Module : SD, MM, HR, FICO
Reporting Tools : Crystal Reports 12.0, Report Painter
Bug Tracking Tools : Quality Center 9.0, 9.2,10.0 Test Director 7.0, JIRA, Bugzilla

PROFESSIONAL EXPERIENCE

Confidential,Lincolnshire, IL
March 2011- Till Date
Sr. Quality Assurance Analyst
Project: Loyalty Program,

Worked as Sr. QA in an exciting project “Loyalty Program”, Involved in testing following key Business requirements: 1. Paper Enrollment 2 Currency Engine & Transactions 3 Redemptions 4 Customer Service 5 Member Contact Strategy 6 Ecommerce Integration 7 Program Integration 8 Reporting & Analytics 9 Finance & Accounting 10 Merchandising & Vendors along with NGPOS.
Responsibilities:

• Involved in Design and development of test plans based on high-level documents(BRD & FRS)
• Involve in writing and implementing the Test plan, Test cases, Test Procedures, Test sets using Use cases and requirement specifications
• Used Maven, SVN,seleniumRC ,Java and Selenium Grid to create nightly automation scripts
• Created selenium automation scripts in Java.
• Involved in creation of automation framework usingseleniumand TestNG.
• Configured Selenium RC and SeleniumGRIDon CART machines.
• Experience building and maintaining a Selenium Regression test suite.
• Co-ordinated with third party vendors of Walgreens in order to get the requirement match created by Walgreens and validated third party Vendors system accordingly.
• Developing Test Plan, Test Cases, and Test Procedures, expected results using QC and testing of end-to-end scenarios.
• Working on CRM tool (Epsilon/Polaris) to manage the customer profile and to manage earned points.
• Identifying the high-risk points and the priorities of the application.
• Writing Test Plan, Test Cases for GUI, Functionality, Data Driven and Backend Testing as per functional specifications.
• Responsible for developing strategic testing plans to achieve performance quality by coordinating with the project manager.
• Performing Data Validation, Business Rule Validation, Transform process, and lookup process to identify new loyalty member Secondary Feed ETL validation,
• Interacting with application users (end-users) and performed User Acceptance Testing (UAT).
• In UAT, I am assisting Business users in their beta testing approach and helping them understand known differences as well as cosmetic defects. I kept my eye on overall TURN AROUND TIME to ensure they get their defects fixed by DEV team in the shortest period of time. I am also involved with release management team to handle code releases from Prepared to Production in a timely manner.
• I was assigned the job to conduct various JAD session with different users and clients as to collect the project initiation artifacts. I created the functional specifications and different workflows of the site as per the user perspective.
• Worked on CRM tool to manage the customer profile and to manage earned points.
• Identifying the high-risk points and the priorities of the application.
• Writing Test Cases for GUI, Functionality, Data Driven and Backend Testing as per functional specifications.
• Executed all Test cases in different phases of testing of System Integration testing of the applications
• Involved in defining Test Scenarios for the applications and performed manual testing in HP Quality Center
• Created and executed different types of test cases for the Change Request and existing functionality of the application.
• Performing Database Resource Monitoring to measure Database server performance.
• Interact with End Users to obtain specific system requirements.
• Developing and executed SQL queries for backend testing.
• Involved in backend testing using UNIX commands for verifying IL logs in Jump server.
• Involved in Finding the bugs and logging the bugs by defect tracking tool(BUGZILLA) and reporting Test Results to Development team and Production team.
• Reporting defects using Jira and interacted with developers to resolve defects/issues.

Environment: Quality Center 10, Jira, SQL server, UNIX, , XML, IE,.MS-Word, MS-Excel.

Title : Sr.QA Analyst
Duration : Jun’09 – Feb’11
Client : Confidential,
Language/Platform : Java, JUnit, Eclipse Editor, Selenium 1.5, Sauce RC
Team Size : 4

Description: Worked as a Senior QA at TD AUTO FINANCE (TD) which has completed its acquisition of Chrysler Financial. They have combined the financial stability and legendary customer service of TD Bank Group with Chrysler Financials more than 45-year history of automotive financing expertise, which is owned by one of the safest banks in North America according to Global Finance Magazine and is one of the few Aaa-rated banks listed on the New York Stock Exchange.
We initially validated applications using manual process and Later for testing on fire fox browser and to enhance the execution speed of test scripts, we migrated to Selenium framework. The front end of the application is built on Java technology and the back-end is SQL Server 2005.

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Supervise test leads and assist with test lead tasks as appropriate.
• Verified test plans and other test documentation are prepared.
• Performed User Interface Testing
• Actively participated in creating requirements traceability matrices.
• Performed continuous Integration testing
• Documented test cases corresponding to business requirements and other operating conditions.
• Followed Service-Oriented Architecture methodologies for designing and developing applications in the form of interoperable services.
• Wrote test cases and test scripts for functional testing, UI, Regression & UAT (Co-ordinate with BA to wrote these UAT).
• Selenium testing tool used to automate UI tests
• Created automation framework using Selenium with J-unit & TestNG, IDE used was Eclipse.
• Tested CRM Application to prevent critical component of a business that directly manages an organization\'s sales, marketing, and customer service functions, a failed implementation can cause loss of trust, a tarnished reputation, and increased financial costs due to downtime and rising costs of rollout.
• Performed functional, system and Regression testing.
• Some Test Scripts created manually using excel sheets, Maintained and executed.
• Wrote SQL queries to fetch data from the table of database.
• Monitor releases and builds going out to production and track production bugs over time using appropriate.
• Wrote SQL commands to fetch data through queries for testing.
• Involved in business requirements, users requests and bug Scrubs meetings.
• Prepared the Defect reports and interacted with developers for Debugging.

Verified all appropriate testing deliverables including:-

• Weekly Roll-up Status Reports
• Test Schedules and requirements for test staffing.
• Test Environment prepared & maintained.
• Risk and Quality Assessments in conjunction with project test lead.
• Final Release “Certification” Report.
• CD’s and Testing Manual of the project in conjunction with project test lead.

Provided following services to Project Management

• Non team based sanity check for all software going out to production.
• Provided all above documentation
• Training, hiring, and mentoring for all contracts test staff.
• Quality feedback for use in go/no go meetings and rollouts
• Make sure testing is on schedule and identify and work with project management to fix test issues that are delaying implementation

Process Responsibilities:

• Prepared Monthly Status Reports (MSR)
• Conducted SQA/SCM Audit and acted as a SQA Rep for different project.
• Conducted Tollgate Review after each major release.
• Performed CAR and DAR.
• Prepared and Maintained Minutes of Meeting (M-o-M) for Weekly Team Meetings, VC Calls conducted.
• Conduct Reviews for test scripts developed by team.
• Conducted Peer Review Analysis to maintain quality of the scripts
• Updated the project plans in sync with the QMS releases.

Title : Quality Assurance Analyst
Duration : Feb’08 – Apr’09
Client : Confidential,at NY
Team Size : 6

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Actively participated in creating requirements traceability matrices.
• Documented test cases corresponding to business requirements and other operating conditions.
• Worked on CRM sales force application and involved in end to end testing.
• Wrote test cases and test scripts for functional testing.
• Create V user scripts using Virtual User Generator.
• Maintained and executed test cases and test scripts using Quality Center.
• Created Output values, synchronization points and data-driven tests using QTP.
• Checked objects, text, pages and tables by inserting checkpoints using QTP.
• Reported the bugs, Email notifications to the developers using the Quality Center.
• Monitored Quality Center to close the bugs/cases as and when the developers fixed the bugs.
• Performed functional, system and Load testing.
• Performed Perl testing to verify the code used is correct.
• Developed SQL query scripts to check the database automatically and checked the data integrity in
• accordance with business standards of the company
• Wrote SQL commands to fetch data through queries for testing.
• Involved in business requirements, users requests and bug Scrubs meetings.
• Prepared the Defect reports and interacted with developers for Debugging.

Environment: Quick Test Pro, Quality Center, Load Runner, VB.NET, and ASP.net, C #, Oracle8i, HTML, Java Script, XML, Web sphere and Windows XP.