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Quality Assurance Analyst Resume

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New York, CitY

Professional Summary:

  • Over 5 + years of experience as Quality Analyst in Finance, Banking and Health domains.
  • Experience in Business Analysis, Design, Structured Object Oriented Programming, Development, Testing and Tracking Defects.
  • Worked on various areas of Software Development Life Cycle (SDLC) with good working knowledge of testing methodologies, disciplines, tasks, resources and scheduling.
  • Excellent testing experience in all phases and stages of Software Testing Life Cycle
  • Well versed with Bug Life Cycle and attended DRB meetings regularly.
  • Expert in using the Agile/Scrum, V Model and Waterfall testing lifecycle Methodologies.
  • Experienced in developing, reviewing, and executing Test Strategy, Test Plans, Test Scenarios, and Test Cases/Scripts.
  • Experience in manual testing process using Load Runner, Win Runner, Test Director, and Quality Center.
  • Expertise in test strategy design based on the various types of testing including integration, functional, system, usability (UI), End to End, security, stress, capacity and performance testing, Regression Testing, Functional Testing, Load testing, black box testing, white box testing.
  • Performed manual and automated test procedures for functional and performance testing, load and stress testing, scalability and compatibility testing, and usability testing of GUI and Web based applications.
  • Expertise in creating the test suite to perform regression testing across various releases and builds.
  • Solid Back End Testing experience by writing and executing SQL Queries.
  • Maintain the test environments (e.g., data loads, database backups, restarting the servers, requesting deployments, troubleshooting issues).
  • Interact with clients for Quality discussions and responsible for the QA deliverables.
  • Expertise in Microsoft office (Word, Excel, Power Point, Outlook, Project, and Visio)
  • Expert in reviewing/reporting, tracking, maintaining Defects with high level of detail, accuracy and informative recreation steps using Quality Center, Clear Quest, and Bugzilla.
  • Excellent Communication and interpersonal skills with clear understanding of business processes and ability to work as part of team or individually.
  • Solid Back End Testing experience by writing and executing SQL Queries.

Technical Skills:
OP Systems: Windows NT/98/2000/XP/VISTA, Linux, UNIX
Programming Languages: VB Scripting, HTML, XML and SQL
RDBMS: Oracle 10g/9i/8i/7.x, MS SQL Server 2005/2008, MS Access 2008
Test Tools: Win Runner, Load Runner, Test Director, Mercury Quality Center, HP Quality Center,
Defect Tracking Tools: Bugzilla, JIRA

Professional Experience:

Confidential, New York City, NY Jan 2011 Feb 2012
Role: Quality Assurance Analyst

Project Description:
Confidential is one of the largest banks who serve with financial applications in all major area of Money Market Operations. This project development involved on 3-tier architecture and the System is designed to automate the bank s money market operations. This Money-Market system provides for on-line data capture and validation. The system posts transactions details and accounting entries to the Citibank host.

Responsibilities:

  • Analyzed Business Requirement Document, Software Design Document, Software Requirement Specification and Functional Requirement Document.
  • Performed Manual Testing.
  • Performed Functional Testing, Integration Testing, Black Box Testing, GUI Testing and User Acceptance Testing.
  • Involved in User Acceptance Testing, GUI Testing, and Regression testing on different versions of the application.
  • Performed Load/Capacity testing using Load Runner on multiple instances.
  • Participated in SCRUM and SPRINT meetings.
  • Uploaded the Performance Test Plan, Test Scripts, Scenarios and Final Reports in the Quality Center for every application.
  • Assigned critical performance Defects to the developer using Quality Center.
  • Weekly meeting with the management team and shared the Status Report on weekly basis.

Environment: HP Quality Center (QC) 11.0, Mercury Quality Center 9.0/9.2, SQL, TOAD, Microsoft Visio, MS Access, Windows XP/2003/2007, Oracle 10g.

Confidential, Boston, MA July 2009 Nov 2010
Role: QA Tester

Project Description:
Confidential is a leading financial services provider serving some of the world s most sophisticated institutions. The application enables the customers to check their portfolios online, get breaking financial news, real time access to accounts, get electronic copies of statements, trade the stocks along with providing real time quote information, etc.

Responsibilities:

  • Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
  • Performed manual testing and created various test results to track the testing results.
  • Exported requirement, test cases into the Quality Center, run manual test cases from test lab and log defects from defects module.
  • Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
  • Created standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
  • Participated to create Test Analysis reports (TAR) and stored them into the Quality Center.
  • Updated RTM daily, send status report and daily tracking report to test manager.
  • Performed Functional Testing using Quality Center.
  • Participated in the Project review meetings.

Environment: Quick Test Pro 9.5/10.0,Load Runner 9.10, Quality Center 9.2, Web Services/Web methods, XML, HTML Oracle, SQL, TOAD, Windows 2003/2007, UNIX.

Confidential, Houston Jan 2008 May 2009
Role: QA Consultant

Project Description:

Confidential offers health plans and health benefits to employers and to over 400,000 customers in Texas. Worked as QA Tester and involved in testing the implementation of managed care Power MHS system. I was involved in Backend, GUI, Functional, Regression, Integration testing. I used HP Quality Center for writing Requirements, test cases and log defects.
Responsibilities:

  • Developed and executed various manual testing scenarios and exceptionally documented the process to perform functional testing of the application
  • Involved in writing Test Planning, and Test Cases.
  • Created test case scenarios, executed test cases and maintained defects in internal bug tracking systems.
  • Created Requirement tractability matrix between requirements and test cases.
    Developed, modified and executed test cases and scripts using HP Quality Center.
  • Involved in testing the members/subscribers and financial claims.
  • Tested the adjudication of claims.
  • Created tractability between requirements and test cases.
  • Worked with SQL for testing database integrity.
  • Prepared detailed Test Summary Reports.
  • Tested the application with different user profiles to simulate real time usage.
  • Interacted with the Business Requirement and Client Advocate teams to understand, test and compare old and new business rules.
  • Worked with team members, managers, developers and business in coordinating the efforts.

Environment: SQL Server 2005, SQL, TOAD, Oracle 9i/10g HP Quality Center 11, MS Visio, MS Project, MS Windows 2003.

Confidential, Arlington Heights, IL May 2006 Nov 2007
Role: QA Consultant

Multi Access Integration (MAI) project was primarily involved in providing home and auto insurance on the web, on a state by state implementation basis and also integrates the three routes that a customer can take to get insurance, namely: The All State Agent, The All State Toll Free access and the web. The role of the team was in Quote/New Business , which provides a customer with an insurance quote based on the information provided and lets the customer purchase insurance online.
Responsibilities:

  • Developed, modified and executed test cases and scripts using Test Director and Win Runner for Assembly, Functionality and Regression testing.
  • Involved in designing and developing validation and test plan documentation.
  • Prepared detailed reports of Bugs and Defects, pass/fail reports, comparison analysis, and interacted with the development teams, application and data architecture teams, migration and build teams and the DBA team to report and correct defects.
  • Tested the application with different user profiles to simulate real time usage.
  • Interacted with the Business Requirement and Client Advocate teams to understand, test and compare old and new business rules.

Environment: Java (J2EE), ASP.NET,SQL Server 2005, Win Runner 8.0, Quick Test Pro 9.0, Load Runner 8.1, VB Script,Quality Center 8.2., MS Visio, MS Project, MS Windows 2003

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