PROFESSIONAL SUMMARY:

• Over 10 years of experience in the areas of Software Testing and Software Quality Assurance.
• Over 4 years of working experience in USA with clients like Confidential and Confidential .
• Proficient in working on projects related to Interactive Voice Response (IVR) Applications, Web Services (API), Enterprise Content Management and Web - based applications
• Possess clear understanding of Software Testing Life Cycle (STLC), that includes Requirement Study, Analysis, Test design, Test execution, Defect logging and reporting of results.
• Thorough experience in Agile and Waterfall Methodologies.
• Expertise in web services testing using RESTful API and SOAP UI.
• Tested functionalities of the application on various devices (iOS / Android) and multiple browsers (Chrome, Firefox, IE & Safari).
• Experience in Native Mobile Application testing.
• Experience in Performance testing using JMeter.
• Proficient in Black box testing and Gray box testing.
• Utilized Unix / Linux commands to evaluate backend transaction log files.
• Knowledge on Test Automation - Continuous Integration (CI) / Continuous Deployment (CD) process.
• Hands on experience on Jenkins & Maven.
• Experience in Onsite / Offshore model.
• Expert in documentation, preparing Test Strategy, Test Plans, Test Data, Test Scenarios, Requirements Traceability Matrix, and Bug Status reports from the Business Requirements Document and functional specifications .
• Proficiency in Defect management, including Defect creation, modification, tracking, reporting using tools like Rally, TDP, JIRA etc.
• Highly Proficient in different types of testing like Functional Testing, Regression Testing, System Testing, Database Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Smoke & Sanity Testing, Exploratory Testing and Ad-hoc Testing.
• Excellent understanding of industry standard QA Methodology and best practices .
• Performed back-end validation using SQL scripts to query Oracle databases.
• Clear understanding of Software Development Life Cycle (SDLC)
• Handled multiple projects independently as well as in a team setting.
• Have strong analytical, problem solving, business mind, technical skills, verbal communication skills, interpersonal and written skills with good work ethics and ability to interact with individuals at all levels of the organization .

TECHNICAL SKILLS:

Primary Skills: Manual Testing, Web Services Testing, Performance Testing, Mobile Application Testing.

Testing Tools: JMeter, Putty, CYARA, Postman, QTP, Selenium, Win SCP, ADB.

Bug Tracking Tools: TDP, Rally, HP ALM, Mantis, JIRA.

Web Services: RESTful API, SOAP UI, XML, HTTP

Database: SQL Server, Oracle 10g/11g, Toad.

Documentation: MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Visio)

Operating System: UNIX / LINUX, Windows Series, Mac OS X

Software Methodologies: Agile and Waterfall model

WORK EXPERIENCE:

Confidential, San Ramon, CA

Database: Mongo DB, Cassandra

Tools: Rally, TDP, Restful API, CYARA, Postman, JIRA.

Functional: Functional Testing, Rest API Testing, CYARA Automation

Responsibilities:

• Performed Application testing on project operated within scrum environment, with two week sprints, daily scrum meetings, task waiting and reporting of results.
• Proactively participated in Project Team Meetings, interacted and communicated with developers, Business Analyst and Project Managers.
• Request and Set up Data for test scenarios with help of Telegence and Enterprise Directory tool.
• Interactions IVR testing, Verification of call flows and correct routing. Analyzing SOAP request/response.
• Validating IVR calls using REST APIs through Postman / HTTP Requestor.
• Worked as part of SCRUM team to understand the Business Complexity and analyze the impact of Business and Risks.
• Analyze business process flow from user stories, product requirements documentation, Call Flows and then designed the optimum test scenarios to confirm the expected outcome and behavior in RALLY / TDP.
• Interact with stakeholders and internal groups as part of test support activities and new project implementations.
• Design test plan, test scenarios, test suites, test cases and reviews.
• Performing functional testing, regression testing, sanity testing, smoke testing and integration testing.
• Test cases automation using CYARA.
• Used UNIX / Linux commands to check for logs in servers through Putty.
• Coordination across different functional groups to resolve the critical defects to meet deadlines.
• Documentation of knowledge repository, status reporting and updating of system application documents.
• Participated in Grooming Session to walk-through of the HLD (High Level Design) & BRD (Business Requirement Document)
• Responsible to ensure that the delivered solution meets specification.
• Presented the new improvements and features covered as part of testing to the clients during every release.
• Support and coordinate the user acceptance testing (UAT) with the end user/business clients.

Environment: Java, Spring, REST API, XML, Node JS, GIT, Camunda BPM, jQuery, HTML, JSON, Junit, Apache HTTP Server, JBOSS Server, Jenkins, Maven, Unix

Confidential, San Ramon, CA

Database: SQL Server

Tools: Rally, Perfecto Mobile, Test Flight, ERIC-M Tool, Remedy Tool, Fiddler

Functional: Manual Testing, Mobile Application Testing, Accessibility Testing

Responsibilities:

• Participate in business requirements walk through meetings with the client teams.
• Estimating the test requirements to perform complete end-to-end testing for the proposed requirements.
• Understanding functional specification and technical requirements of the application.
• Designed test scenarios, test suites, test cases and reviews.
• Performing functional testing, regression testing, system testing, smoke testing and integration testing.
• Run test scenarios using native Mobile Application & Perfecto Mobile.
• Captured the http/s traffic through Fiddler debugging proxy for tracking the logs.
• CATO Voice over testing for Special need customers- Accessibility Testing.
• Validating the application in different browsers like Chrome, Firefox & IE.
• Analyzing Call flows using MS Visio and creating test cases accordingly
• Developed Tractability Matrix to ensure that all the specifications are covered and tested.
• Verification of different transaction logs using Putty tool.
• Communicating across with development team and tech leads to resolve the test issues effectively.
• Maintained the Traceability between Requirements, Test Cases for test completeness.
• Taken the ownership to present new enhancements and features covered as part of testing to the client & product owner during every release.
• Support and coordinate the user acceptance testing (UAT) with the end user/business clients.

Environment: Java, Spring, XML, jQuery, HTML, Junit, Apache HTTP Server, Unix

Confidential, San Jose, CA

Database: Neo 4J

Tools: Rally, Jenkins, Sonar Cube, Selenium, JMeter, SOAP UI, RESTful API, SVN, Eclipse, Maven, Test Flight, Confidential Sales Connect App.

Functional: Manual Testing, Automation Testing, Performance Testing and Mobile Application Testing on iOS Platform.

Responsibilities:

• Gathering new requirements from end business users and application managers
• Estimating the test requirements to perform complete test activities as per Agile process.
• Design test plan and execute test scenarios, test suites and test cases.
• Performing functional, regression, system, exploratory and integration testing.
• Performing quality checks on the deliverables before they are released it to the client and to ensure product completeness and features.
• Daily assign & review of offshore team workload.
• Responsible for end-to-end test activities as team lead.
• Reviewing and discussing with Program regarding critical customer defects.
• Preparation of quality documents like Traceability, Test Summary, Daily Status, Run Plan and day to day delivery of test execution.
• Validation of APIs using Postman and SOAP UI.
• Validation of Native Mobile application on iOS platform.
• Performance testing, Load testing, Stress testing of API services using JMeter.
• Execute automation scripts for regression suite.
• Performed Smoke testing after production release / deployments.
• Continues Interacting with the business people and product management team.
• Attending meetings related to the application for all the different phases.

Environment: Java, Hadoop

Confidential

Functional: Manual Testing, Unix

Responsibilities:

• Understanding the Project Design Requirement Documents(PDRD)
• Prepared Requirement Mapping (test scenarios) w.r.t User Stories.
• Developed the Test Scenarios and Test Cases
• Involved in peer review of test scenarios and test cases
• Involved in functional testing, regression testing, exploratory testing and retesting
• Involved in Defect regression of all modules which are raised in Rally.
• Defects management & report bugs.
• Publishing daily status reports during execution.
• Communicate to onsite coordinator on the testing progress and organize defect status meetings.
• Prepared metrics for the application.

Environment: Java, Hibernate, Documentum, Oracle 10g, Rally, Samson

Confidential

Functional: Manual Testing, Database Testing, QTP, Web Application Testing.

Responsibilities:

• Identify the expected behavior, as specified in requirements.
• Define test cases that extract the required product behavior.
• Perform functional testing, regression testing, usability testing, ad-hoc testing, exploratory testing and Database Testing.
• Used Black box techniques while preparing test cases.
• Responsible for writing, executing and debugging SQL queries to validate back end data.
• Involved in creating Automation Scripts using QTP.
• Report bugs using Bug tracking tool and provided detailed steps to reproduce.
• Re-Test the software, after the issues have been fixed.
• Preparing the Build Status Report

Environment: Java, Spring, Hibernate, SQL Server 2005, RTH (Requirements Traceability Handler), Mantis, QTP