PROFESSIONAL SUMMARY:

• Over 14 years of professional experience in Information Technology and Data Processing field with strong emphasis in Software Quality Assurance.
• Testing experience on Client/Server, Web and Mainframe Applications with extensive experience in Manual and Automation Testing of applications. Excellent interpersonal and communication skills.
• Commendable experience in various domains like Financial, Insurance, Banking, Media and Logistics industries.
• Excellent working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing Methods like Waterfall, RUP & Agile.
• Hands on experience on Test Planning, Test Scheduling, Test Designing, Test Estimation, Defect reporting and tracking, Test result analysis.
• Has good experience in writing complex/detailed test plans, QA analysis on all test documentation and improve test documentation process.
• Good Experience in preparing Test Plans, Test Strategies, Test Scenarios, Test cases, by reviewing Business Requirements, Software Requirement specifications and creating Gap Analysis for test purpose
• Demonstrable experience on GUI, Regression, Functional, Integration, System, User Acceptance, Sanity, Performance, Stress, Reliability, compatibility, Cross Browser, Security and Database Testing.
• Experienced in documenting defects using the bug tracking database, providing verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate using Bug tracking Tools like Test Director, Quality Center, Rational Clear Quest and Bugzilla.
• Experience in Test Automation using HP Suite (Quick Test Professional, Load Runner and Quality Center)
• Experience in Design and Development of Automation Framework using Quick Test Professional.
• Experience with Test Director and Quality Center for Requirements, Test Plan, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
• Good experience in developing test cases using design techniques (BVA).
• Developed the Test case Repository that contained the pool of Regression Test cases of the business critical components for building the Automated Regression Test suites
• Proficient in Stress/Load testing and Performance testing for Web based and Client Server applications on Windows and UNIX platforms.
• Excellent knowledge of Application Lifecycle Management and testing life cycles, SQA methodology and test process documentation and End user training.
• Management skills including implementing and maintaining QA processes and activities.
• Good understanding of Relational Database Management Systems.
• Involved in Configuration Management and New release Requirements Meeting.
• Experience in developing SQL queries and using different Joins on multiple tables to perform Back - end Testing.
• Proficient in various UNIX commands as well as executing Shell Scripts.
• Ability to prioritize multiple tasks while meeting deadlines.
• Expertise in Problem solving, Risk assessment, Environment planning and Quality Assurance Methodologies.
• Extensive hands-on experience in testing large, complex software applications designed to automate common business processes, including automated and manual testing.
• Exposure of preparing and presenting Test Execution Reports, Defect Report, Weekly Status Reports to the project team.
• Comfortable with change and tight deadlines and able to adapt quickly to new situations and technologies.
• Had positive attitude and is confident enough to accept the challenges to prove One ’s self.
• Possessed good communication skills and ability to work well both in a group and individually.
• Maintaining strong analytical skills with the ability to adapt to changing environments and work in collaboration with colleagues.
• Worked extensively on On-site/Offshore model
• Involved in implementing the Automation Center of Excellent Team (CoE).

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/2000/NT/XP, Windows Server 2003, Unix

Programming Languages: TSL, C, SQL, PL/SQL, Visual Basic

Databases: MS Access, MS-SQL, Oracle 8i/9.x, Sybase 12.5, DB2

RDBMS: Oracle Developer 2000.

Testing Tools: WinRunner 8.2, TestDirector 7.X, LoadRunner 7.x., QTP 8.2/9.1/9.2/9.5/10.0/11.0, Quality Center 9.0/9.2/10.0/11.0, Team Track, Clear Quest, Selenium, Zap-Fix, ParaSoft SOATest, TFS, GitStash

Network Communications: TCP/IP, TIBCO, Web Logic 8.x, Silver Stream 2.0

Applications: Oracle Applications 10.7SC/11i (OE, AR, AP, GL)

Technologies: HTML, VB script, Shell Script, ASP, XML, Java Script, .Net

PROFESSIONAL EXPERIENCE:

Confidential, TX

Automation Lead/Sr. Automation Engineer

Responsibilities:

• Analyze the Business & Functional requirements documents and involve in the workshop for various sprints in the Project.
• Developed Test Plans and Test Scenarios for System testing and Integration testing.
• Design, develop, document and maintain Automation Framework for Various Applications.
• Developed Automated Test Scripts for Web Services using Parasoft SOATest.
• Developed a Test Strategy and Test Approach for Migrating the Web Services from SOAP to REST.
• Expertise in Testing the complex business Web Services built in SOAP and REST.
• Manipulated flat files on Mainframe to setup the data.
• Executed the Automated Test Scripts using Parasoft SOATest to test the web applications for different Sprints.
• Integrate Test Automation Scripts with TFS for CI/CD Process.
• Responsible for Integrating Database with Test Automation Framework.
• Responsible for design and development of Automation Test Plan including details of Automation Scope and Effort Estimation
• Responsible for ensuring the conceptual integrity of the system, ensuring that the product and product architecture meet or exceed the technical requirements defined
• Expertise in best practices of Automation development efficiency, maintainability and reusability
• Conduct internal and external code reviews.
• Provided technical coordination to the whole testing team to ensure minimal duplication of efforts through maximum reuse of defined solutions
• Responsible for assisting in managing and improving the coding standards decomposing requirements and developing test automation for high complexity projects.
• Extensively worked with all the HP Quality Center Modules Management, Requirements, Test Plan, Test Lab, Defects and Dashboard.
• Communicate project business issues to appropriate business leadership groups and lead resolution or escalation of issues as necessary
• Actively participated in daily stand up meetings, status meetings and team meetings.
• Executing, analyzing, and verifying test results and worked with developers to resolve issues.
• Assist in the implementation and maintenance of programs.
• Worked closely with developers in fixing of bugs reported.
• Executed Project end to end with minimal direction from the management.
• Coordinated with the offshore team.
• Responsible for mentoring and training other automation resources.

Environment: . Net, JAVA, Mainframe, VB Script, Java Script, DB2, Oracle, HP UFT, HP QC, Parasoft SOATest, TFS, GitStash.

Confidential, FL

QA Lead

Responsibilities:

• Analyze the Business & Functional requirements documents and involve in the workshop for various sprints in the Project.
• Responsible for ensuring the conceptual integrity of the system, ensuring that the product and product architecture meet or exceed the technical requirements defined
• Provided technical coordination to the whole testing team to ensure minimal duplication of efforts through maximum reuse of defined solutions
• Developed Automation Testing Framework for QTP.
• Developed and executed automated test scripts using VB Script, Java Script and Shell Script for System and Regression testing using Quick Test Professional V10.0/V11.00.
• Implemented Template Base Approach framework for Manual and Automation scripts to reduce the effort and maintenance.
• Created all types of Test Resources such as, Function Libraries, Data Tables, Shared Repositories, Environment Variables and Recovery Scenarios.
• Validate the data from various tables to test database using SQL for prompted data in UI.
• Responsible for design and development of Automation test plan including details of Automation scope and effort estimation
• Responsible for ensuring that defined architectural and development standards are followed by the team
• Expertise in best practices of automation development efficiency, maintainability and reusability
• Responsible for Assist in managing and improving the coding standards decomposing requirements and developing test automation for high complexity projects.
• Participated in Kickoff meetings for sprint work assignments.
• Participated daily sprint meeting for updating the day to day activities
• Performed manual functional testing and regression testing with QTP.
• Developed lot of library functions, which include restarting remote servers, remote applications
• Parameterized scripts with action parameters, data table parameters and environment variables
• Extensively worked with all the Quality Center 10 modules Management, Requirements, Test Plan, Test Lab, Defects and Dashboard.
• Responsible for all the metrics, including Estimation, Best Practices, Lessons Learned and ROI.
• Responsible for providing accurate implementation level estimates and delivers on them.
• Responsible for the project co-ordination, mentoring and training the team.
• Involved in implementing the Automation Center of Excellence Team (CoE)
• Attend daily meetings with Stakeholders and provide the program status as per the plan.
• Involved in Agile Sprint demonstration
• Drive meetings with Offshore and make sure team understanding the requirements and get the status on daily basis.

Environment: .Net, JAVA, C, C++, Flex, Oracle, Windows 7/Vista/XP, QTP 10.0/11.0, Zap-Fix, Quality Center 10

Confidential, NJ

Senior QA Analyst/QA Lead

Responsibilities:

• Analyze the Package Flow Technologies (PFT) requirements and Functional Specification document.
• Developed Test Strategy/Test Plan and Test Scenarios based on Business Requirement Documents and Functional Specification Documents for various PFT releases.
• Prepared Test Plans, Requirements and Test Scripts for various PFT release and Patches using Quality Center.
• Drafted test cases and analyze integration system impacts in PFT based on the Test Plans and Use Cases.
• Participated in complete QA life Cycle.
• Hands on experience in conducting System Testing (UAT), Product Testing and Integration Testing.
• Produced Requirements Traceability Matrix (RTM’s) to establish traceability between requirements and test cases.
• Prepared Test Data for PFT Positive and Negative Scenarios.
• Executed Test cases and verified actual results against expected results.
• Generated detailed reports of the bugs, the pass-fail reports and the Test results.
• Performed in Smoke Testing, Functional Testing, Parallel Testing, Integration Testing, End to End Testing and Regression Testing.
• Prepared Test plans and Test Procedures and also automated Test Scripts in QTP.
• Performed Regression Testing for the subsequent PFT versions and patches to make sure that the applications is running properly.
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports.
• Designed and developed Automation test plan including details of automation scope and effort estimation.
• Design and Developed a Hybrid Automation Test Framework using QTP (Modular and Data Driven).
• Developed the Test case Repository that contained the pool of Regression Test cases of the business critical components for building the Automated Regression Test suites.
• Created user defined Application Specific and Generic/Global function Libraries using VB Script programs as part of implementing automation framework.
• Developed and maintained the automated Regression Test Scripts with Quick Test Professional for various PFT releases with VB Script.
• Extensively supported by debugging the QTP code for Failed Scripts/Modified Scripts.
• Designed and Developed Execution Flow for automated Regression Test suite in Quality Center.
• Performed a proof of concept for different technologies using the latest QTP versions.
• Good working knowledge on Descriptive programming and Error handling.
• Extensively used Quality Center Version Control to store Functional Libraries and test scripts.
• Hands on experience in running scripts remotely on multiple workstations through Quality Center.
• Prepared Automation test scripting standards and best practices document to decrease the maintenance cost and easy readable.
• Involved in OPSV Manual Test Script Writing Standards document to maintain the same level of information and consistency, independent of the writers and to minimize the ad-hoc approach in testing.
• Executing, analyzing, and verifying test results and worked with developers to resolve issues.
• Using the Quality Center for managing test execution and defect tracking of all issues.
• Participated in Kick off meetings and Walk through meetings with Development, Business and other QA teams for various PFT releases and Patches in the Project.
• Responsible for Weekly status reports/Updates showing the Progress of the Application under testing and Automation Development on weekly project team meetings.
• Communicate project business issues to appropriate business leadership groups and lead resolution or escalation of issues as necessary.
• Conducting defect triage meeting, internal and external reviews as well as formal walkthroughs and participated in status meetings.
• Conducted Daily meetings with Off-Shore Team and assign the tasks to the team members.
• Handled the Off-Shore team and Worked as an On-Site Lead.

Environment: .NET, Visual Basic, C++, SQL 2000/2500/2008, Microsoft, AS400/Mainframe, QTP 9.1/9.2/9.5/10.0/11.00 Quality Center 9.0/9.2/10.0/11.0 0, Team Track.

Confidential, NJ

Senior QA Analyst

Responsibilities:

• Analyze the TOPS (The Online Processing System) Claim Processing System Requirements and involve in the review discussions.
• Coordinate with development team to identify functional areas and test scenarios that need to be tested.
• Preparation of Test Plan and analyze integration system impacts.
• Developed overall Test Strategies, Test Plans for Manual Testing including definition of Test Cycles and Schedules, creating Test Data, executing tests interfaces and documenting.
• Prepared Test Readiness review check list document and executed before accepting any formal builds from development team.
• Drafted Test Cases based on Functional Specifications and System Specifications for Claims to test the different Managed Care Plans.
• Prepared Test Data claims to test the HMO (Health Maintenance Organizations), PPO (Preferred Provider Organizations) and POS(Point-of-Service) Plans
• Knowledge on Consolidated Omnibus Budget Reconciliation Act of 1986 (COBRA) and The Health Insurance Portability and Accountability Act of 1996 (HIPPA)
• Knowledge on Medicare and Medicaid.
• Hands on experience in testing online and batch claim processing system.
• Involved in the execution of complex test cases for Functional testing, System testing and Integration Testing
• Modified and maintained test cases due to changes in the requirements.
• Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly.
• Executing, analyzing, and verifying test results and worked with developers and teams involved (Pharmacy groups, Account Managements) to resolve issues.
• SQLs are written using QMF to query the DB2 database on Mainframe Environment to create test database and to review the results.
• Communicate project business issues to appropriate business leadership groups and lead resolution or escalation of issues as necessary.
• Debugging the application in Xpediter/TSO and made changes to the values according to Test Cases such as Test Condition and Expected results
• Preparing Requirement Traceability Matrix (RTM) to establish traceability between requirements and test cases.
• Documentation of all test results, identifying and summarizing discrepancies.
• Knowledge on Electronic Data Interchange (EDI).
• Used Test Director for managing test execution, Defect reporting and defect tracking of all issues.
• Mentoring the team members with business functionality.
• Conducting internal and external reviews as well as formal walkthroughs, and participated in status meetings.
• Following the Capability Maturity Model (CMM) throughout the testing process.

Environment: Manual Testing, .Net, Mainframe (TSO, ISPF, JCL, DB2, VSAM), QTP 8.2, Test Director 8.2, Quality Center.

Confidential, AL

Senior QA Analyst

Responsibilities:

• Reviewed Business Requirement Documents and the Functional specifications.
• Involved in reviewing and discussing Test Plan with other team associates.
• Involved in the creation of test plans, test cases and test procedures.
• Developed Test Cases for functional testing.
• Performed User Accepted Testing, Regression testing.
• Decomposed FRS documents and wrote test scenarios and test cases.
• Defined test case scenarios for all test conditions and include the input, the required user actions, and the expected results
• Development of overall test strategies, test plans for manual testing including definition of test cycles and schedules, creating test data, executing tests interfaces, documenting.
• Interacted actively with the team in identifying bugs.
• Regular meetings and updates are made to the Management team of the ongoing QA Process.
• Performed back end and data testing using SQL developer
• Developed and executed automated test scripts for Functional and Regression testing using Quick Test Pro.
• Performed End-to-End testing manually.
• Closely worked with developers and System Engineers to nail down the technical problems.
• Reported the bugs, Email notifications to the developers using the Test Director.
• Monitored Test Director to close the bugs/cases as and when developers fix the bugs.
• Performed User Acceptance Testing on behalf of End Users.

Environment: QTP 8.0/8.2, Test Director 8.2, .Net, Windows 2000 Professional, Mainframes

Confidential, WA

QA Analyst

Responsibilities:

• Performed Integration, Regression and System testing.
• Participated in Walk through for Test Plans and Test Cases development.
• Created new or modified existing Test Case based on specification and requirements documents.
• Gathering business requirements, Functional Specifications, Detailed Design documents from Business Analysts and Build team to prepare Test Plans, Test Scenarios and Test Cases
• Validated different custom defined reports for business purpose.
• Performed manual testing to test the different functionality of the application.
• Manual testing of various Text-Hyperlinks and Image-Hyperlinks of different pages.
• Recorded various test scripts on different scenarios to run automated test.
• Tested the application on different browser environment like Internet explorer and Netscape.
• Prepared Test Data for Positive testing and used that in Data Driven test.
• Worked closely with developers in fixing of bugs reported.
• Used Test Director to store, track and report bugs.
• Parameterized test data on scripts by using QTP.
• Performed all test assignments to ensure the application meets business requirements and client expectations.
• Interacted with developers & various members of project team to discuss and resolve defects and to determine their priorities.
• Summarize test results in formula test analysis reports according to the documentation standards

Environment: QTP 7.5, Test Director, HTML, SQL Server, XML, Windows 2000, MS-Office.

Confidential

QA Analyst

Responsibilities:

• Developed detailed Testing Strategy for the entire application and developed various Test Cases for AWD and MFlex. Involved in changing the test cases for regression testing according to the new functionality of the application and executing them.
• Performed Manual testing and Automation testing of the Test Cases.
• Participated in Technical and Case Review meetings for various functionalities in the application.
• Created Use Case Diagrams and Functional flow diagrams using MS Visio 2003
• Conducted Data integrity testing by using different SQL commands. (Used Benthic’s Golden32 5.7 for data access from ORACLE.)
• Created the test data for interpreting positive/Negative results during functional testing.
• Involved in regression testing after each build release of the application.
• Defects were tracked and prioritized using Test Director 8.0. (Involved in tracking, reviewing, analyzing and comparing bugs)
• Responsible for recommending a code push from SHRD to INTG and then to PROD for MFlex modules.
• Responsible for Weekly status reports/Updates showing the Progress of the Application under testing on weekly project team meetings.

Environment: Oracle, .Net (ASP, C#), MS Visual Source Safe 6.0C, Beyond Compare 2.2.5, Benthic-Golden32 5.7

Confidential

QA Tester

Responsibilities:

• Involved in reviewing the System Use cases
• Developed the test cases for UI and Functionality
• Performed User Interface Tests, Business Function tests
• Involved in Module level and System Testing
• Modified and maintained test cases due to changes in the requirements.
• Detected, reported and classified bugs.
• Used Test Director for managing test execution and defect tracking of all issues.

Environment: Manual Testing, Bug Tracking Tool, SQL Server, XML, Java, JavaScript, Apache.