SUMMARY:

• Over 10 years experience in Information Technology with over 8 years’ experience in Software Testing and Business Analysis.
• Proficient in agile practices and functioned as Scrum Master for various teams.
• Worked with different tools for creating reporting data for the clients including Google Analytics, Splunk, Customized dashboards.
• Experience working on Content Management Systems like Sharepoint, Wordress, Drupal.
• Performed both Manual Testing and Automated Testing on Client - Server and Web-based applications.
• Testing expertise in performing Interface, Functional, GUI, Database, Performance Testing, Regression, Volume, Stress and Security testing
• Extensive experience in Black box Testing
• Experience in performing Backend Testing to verify data integrity experience in testing with Manual & Automation tools such as Quality Center, Test Director, QTP
• Hands on experience with all phases of Software Development Life Cycle (SDLC)
• Proficient in different phases of Testing like System Testing, Module Testing, Integration Testing, Performance testing, Functional testing, Regression testing and Scalability testing.
• Concept in Object Oriented languages including Java and Asp.net
• Excellent communications skills, strong analytical skills and a good team player
• Adaptable to work both as a team member as well as independently
• Extensive experience in Testing application built in .NET and Java
• Knowledge of Open-source Testing Tools, Selenium IDE,RC and Selenium Junit Framework.
• Experience in Agile environment actively used Trello and Agile Vision.
• Knowledge and experience of 8 months with TFS for application lifecycle management.
• Working experience in federal government and financial organizations.
• Good Customer facing and Customer/Production Support experience.
• Communicate well with Personnel at all levels in the Organization.
• Experience leading QA for Releases, including Go/No-go meetings.
• Build, Deploy and Release experience to QA, Staging, UAT and Production environments using tools like Jenkins and TeamCity.
• Experience testing to meet Customer’s Service Level Agreements (SLA) / Service Agreements.
• Experience telecommuting.

TECHNICAL SKILLS:

Languages: C/C++, Java, C#, .NET, VB.NET, ASP.NET, PL/SQL, XML, FORTRAN, SQABasic, VB, HTML, DHTML, VBScript, JavaScript, Servlets, JSP (Java Server Pages)

Operating Systems: Windows NT/2000/XP, MS-DOS

Databases: MS-Access, Oracle, SQL Server

App/Web Servers: Internet Information Server (IIS)

Middleware: JDBC, Java Server Pages (JSP), Active Server Pages (ASP)

Testing Tools: Mercury Quick Test Pro, Test Director, Win Runner, Load Runner, ClearQuest, Rational Tools (RTC, RQM, RRC), Toad, Soap UI.

Packages: MS-Office (MS-Word, MS-Access, MS-Excel, MS-FrontPage)

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/SQA Manager

Responsibilities:

• Leaded the QA efforts throughout the software development lifecycle and delegated tasks.
• Facilitated in Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Demos, Story Board, Story Writing and Information Radiator
• Worked closed with the Product Owner in backlog management for continuous delivery of features
• Work with the agile team in resolving any impediments.
• Continually work towards improving processes with the team.
• Analyzed requirements and use cases to develop test cases and test scenarios and test data.
• Performed peer reviews on the QA documents and ensured the documentation was available in SharePoint.
• Worked on Rational tool suite RQM, RTC, RRC and provided necessary access to newly on boarded team members.
• Tracked and updated the RFC’s in Rational Quality Manager and provided reports.
• Leaded the efforts to Migrate data from RTC, RQM, RRC from terramark environment to VA environment and successfully preserving and testing data with different workflows.
• Created and implemented detailed Test Plans, Test Reports, UAT Reports, Defect Reports.
• Leaded the testing efforts and provided supervision to other team members.
• Provided detailed testing status reports and mapped requirements managing Requirements Traceability Matrix (RTM).
• Provided Release notes and Test Reports, communicated status of testing to management.
• Documented and tracked software bugs and defects and performed functional testing, negative testing, regression testing, integration testing and backend testing.
• Performed detailed analysis on testing results.
• Participated in testing status meetings to prioritize and review status of defects, plan releases, and systems enhancements.
• Participated in design specification reviews and technical documentation reviews including System Design Document, Configuration Management Plan, Version Description Document, Interface Control Document and Deployment Plan, based on PMAS and ProPath guidelines.
• Communicated with developers and clients to discuss testing plans and perform user acceptance testing.
• Filed and tracked Change requests in Rational Tools
• Configured the RTC and RQM tool and gave access to new users to the project dashboard. Created and maintained release cycles in RTC as per the project requirements.
• Involved in UAT testing of the entire application and presented report to the client for acceptance.
• Supported the preparation for UAT execution and the facilitation, including: identifying and training of UAT testers, planning UAT logistics, setting up and staging of test data, and granting user access to the UAT environment, supporting UAT tester running scripts, consolidating/interpreting defects, tracking defects, and re-running test scripts
• Performed 508 Compliance testing on different applications.
• Performed testing of the application in different browsers and different versions.
• Performed web Applications testing in mobile platforms using different mobile devices and various browsers.
• Performed full life cycle testing of Case Management System (Appian) and created test cases that addressed database impacts with new enhancements.
• Developed and executed scenario based repeatable test cases in a Rapid Application Development environment.
• Worked throughout to get the project appraised CMMI level3 successfully.
• Worked with help desk and Tier 3 teams in identifying and resolving the issues successfully.
• Demo the new functionalities to the help desk and clients and working with them closely to ensure they have necessary access in test environment.
• Update meeting minutes on the Confluence Wiki site.
• Installed Splunk on windows machines.
• Generated and manipulated with data via Splunk for client reporting purposes and to generate desired metrics.
• Updated articles in WordPress and knowledge of WP Admin dashboard, pages, posts, plugins and widgets.
• Track progress of user stories, defects, and enhancements in Jira.
• Completed VA HIPAA trainings and 508 trainings and applied testing knowledge to the healthcare software for VHA.

Environment: Window, Asp.Net, Microsoft SQL Server, Oracle 10 G, SharePoint, Rational Tools, RTC, RQM, Appian 7.2, COTS products, Splunk, Soap UI, Quality Center, Visio, Rational Clear Quest, IBM Rational Doors, Fiddler, Mongo DB, Stash, WordPress, Confluence Tools: Wiki, Jira.

Confidential

Sr. Quality Assurance Analyst/ QA Lead/ Scrum Master

Responsibilities:

• Provide QA support to the application development team throughout the development lifecycle.
• Analyzed requirements and use cases to create test cases and test scenarios.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Mentored the team to create clear and concise epics/stories
• Collaborate with cross functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Worked with teams to identify cross-team dependencies and manage inter-team tasks.
• Provided detailed testing status reports and mapped requirements managing Requirements Traceability Matrix (RTM).
• Acted as a gate keeper for the RQM, RTC, RRC tools and provided status and did reporting to the Stakeholders and Program manager in the weekly status meetings.
• Worked on Rational tool suite RQM, RTC, RRC and provided necessary access to newly on boarded team members.
• Provided Release notes and Test Reports, communicated status of testing to management.
• Leaded the testing efforts and provided supervision to other team members.
• Documented and tracked software bugs and defects and performed functional testing, negative testing, regression testing, integration testing and backend testing.
• Performed 508 Compliance testing and documented defects.
• Performed detailed analysis on testing results.
• Participated in testing status meetings to prioritize and review status of defects, plan releases, and systems enhancements.
• Participated in design specification reviews and technical documentation reviews.
• Communicated with developers and clients to discuss testing plans and perform user acceptance testing.
• Involved in UAT testing of the entire application.
• Performed testing of the application in different browsers and different versions.
• Performed web Applications testing in mobile platforms using different mobile devices and various browsers.
• Participated in Career Fairs organized by the VA.

Environment: Window, Asp.Net, Microsoft SQL Server, Oracle 10 G, Mercury Quality Center, SharePoint, Rational Tools, RTC, RQM, JIRA, TFS

Confidential

QA Consultant

Responsibilities:

• Remained involved in parallel testing, i.e comparing and testing of old application with the new on-process application.
• Gathered requirements from the old application, developers and management.
• Developed test cases using Mercury Quality Center.
• Executed the test cases manually using Mercury Quality Center.
• Reported numbers of defects in the defect module of the application, by using the Mercury Quality Center.
• Actively participated in the weekly held bug review meetings.
• Retested the different version/builds completely after fixing of different bugs through Quick Test Pro.
• Written SQL queries for backend testing Microsoft Sql Server, using Mercury Quick Test Pro and IBM iseries Navigator.
• Identified the objects, their properties and methods, using Object Spy, in Mercury Quick Test Pro.
• Extensively used VBscrips function, for the customization of the automation script in Mercury Quick Test pro.
• Developed a shared object repository in Quality center, through using Mercury Quick Test pro.
• Created a Global Recovery Manager.
• Customized the global setting according to the application requirements.
• Developed numbers of different actions, for reusability purposes.
• Integrated the different actions, to form several scripts.

Environment: Window, Microsoft Visual Studio, Asp.Net, Fox Pro, DB2, Microsoft SQL Server, Mercury Test Director, Mercury Quick Test Pro 8.2

Confidential, Herndon, VA

QA Lead/Sr. QTP Tester/Sr. Manual Tester

Responsibilities:

• Primarily carrying out web based testing as the company’s products / services / Solutions are offered through the internet.
• Performed the Regression Testing through HP Quick Test Pro
• Working closely with the development team on day-to-day basis to test and deploy tasks / projects and content in a fast paced, dynamic internet environment.
• Interacting with all departments across the organization to communicate and facilitate the QA process.
• Developed the test cases in HP Quality Center based on the requirements
• Mostly Involved in Automation Testing of the application through Quick Test Pro
• Developed the Data-driven automation scripts, using data from different Excels sheets, through HP Quick Test Pro.
• Used Various Checkpoints during the Automation Scripts e.g. Standard, text and Image checkpoints
• Identified the objects, their properties and methods, using Object Spy, in HP Quick Test Pro
• Developed the Data-driven automation scripts, using data from different Excels sheets, through HP Quick Test Pro
• Used VBscripts function, for the customization of the automation script in HP Quick Test pro.
• Developed a shared object repository in Quality center, using Mercury Quick Test pro.
• Created a Global Recovery Manager for handling the Exception.
• Developed numbers of different actions, for reusability purposes.
• Integrated the different actions, to form several scripts.
• Inserted synchronization points, for synchronizing the different actions.
• Used Transaction Statement, for accurately recording the transaction time of different modules.
• Connected to SQL Server through HP Quick Test Pro and verified the Backend Data Integrity

Environment: Window, Microsoft Visual Studio, Asp.Net, Microsoft SQL Server, HP Quality Center, HP Quick Test Pro 9.0,9.2

Confidential, VA

QA Tester

Responsibilities:

• Created new Mercury Quick Test pro Script for all the modules.
• Used Various checkpoint in Quick Test Pro for the verification of application
• Used Transaction statement in Quick Test Pro, for accurately recording the transaction time of different modules.
• Documented a Business requirement Document for the QA Team.
• Documented Test cases and Test Plan.
• Helped in documenting the Test cases for the application in Mercury Quality Center.
• Reported defects in Mercury Quality Center, and followed through until defects are fixed.
• Transferred Business Knowledge to new team member
• Attended and participated in the weekly held QA meeting.
• Reported to QA manager and Project manager for all the testing update from time to time.
• Tested in Integration Environment to make sure, the defects have been fixed, before moving to QA environment.
• Helped QA teams, for clarification of Business logic.
• Tested the performance and tokenization quality for the application.
• Divided the Mercury Quick Test Pro Script into number of Actions, for the purpose of reusability.
• Created several check points, for the validation of the scripts and application.
• Participated in Load testing of the application. Defined performance requirement for the application.
• Designed Simple SQL queries for Back end testing through Mercury Quick Test Pro and Microsoft SQL Server.
• Created Recovery Scenario Manager for the application.

Environment: Window, Java, J2EE Mercury Quality Center, Mercury Quick Test Pro 8.2,9.0