SUMMARY:

• Over ELEVEN years of extensive IT experience having potential to work as QA Tech Lead / Sr. QA Analyst / QA Project Manager / Process Manager / Scrum Master / Release Manager / DevOps QA / Business Analyst.
• Well versed with all four phases of test lifecycle - planning, scripting, execution & reporting.
• Certified Scrum Master with a proven track record of delivering high-quality software, on-time and within budget.
• Sound experience to facilitate various Scrum process and events.
• Work closely with product owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum and agile methodology to team members and key stakeholders.
• Over THREE years of experience with agile methodologies, specifically, Scrum, SAFe (Scaled Agile Framework), Kanban, Test Driven Development (TDD) and Behaviour Driven Development (BDD).
• QA Project Management experience and successful delivery operations, processes knowledge.
• Sound experience and familiar with DevOps - Jenkins, Git, SVN, Continuous Integration, Delivery, Deployment.
• Knowledge of Project Management skills such as Time estimation, Task identification, Risk analysis and Scope management and Resource management.
• Strong technical background and excellent interpersonal skills with an ability to interact with all levels of management.
• Experienced in tools and technology such as Selenium WebDriver, TestNG, Java, Jenkins, DevOPS, Eclipse, UFT/QTP, HP Quality Center (QC), JIRA, Git, Jenkins, ALM, TFS, MTM, soapUI - XML, Web Service Testing, Advanced REST Client,.Net/SQL Server, LAMP, Flash/Flex, SharePoint 2010, CRM, Salesforce, Adobe CQ5/AEM, Manual/Automated testing, Hands on with Open STA, Test Link, Microsoft ACT, WAPT/WSOP, VSTS, Windows 98/95, NT/2000/XP/2003, ASP.Net, PHP, Linux.
• Experienced in Analytical/Problem solving, Flexibility/Versatility, Interpersonal, Oral/Written communication, Organization/planning, Time Management, Motivation, Leadership, Self-Starter/Initiative, Team Player.
• Actively involved in Requirement Analysis, Test Estimation, Test strategies, Test Plan, Client interaction, Resource Management, Scrum/Sprint Planning, Project Release plan, Co-ordination with Business & Development team, Scheduling risk analysis & defining, improving QA processes and standards.
• Experienced in office software like Microsoft Word/Excel/PowerPoint/Outlook, Open Office.
• Experienced in Operating Systems like MS-DOS, Windows 95/ 98/2000/2003, Windows NT/XP.
• Testing experience for applications developed on C/C++, VB/ASP.Net, C#, LAMP, VB Script, JavaScript, Flash, Adobe Flex 3, RIA, SharePoint 2010, CRM, Salesforce, MOSS, Mainframe etc.
• Hands on experience in databases like DB2, IMS, PL/SQL Server 2000/2005, MS Access 2000, and MySQL.
• Experienced in Web server like Internet Information System (IIS), Apache.
• Proficient in Software Development Life Cycle (SDLC), STLC, Object Oriented, Testing Lifecycle, Agile/Scrum, Waterfall methodology.
• Experienced and understanding in testing tools like HP Quality Center (ALM), TCOE, Familiar with performance testing tools such as WAPT/WSOP, Open STA v1.4.4, Sauce Labs, VSTS 2005, Selenium, JMeter, Test Link, SOAPUI, Policy, Billing & Claims center, Advanced REST Client, Eclipse (JAVA IDE), SourceTree, JIRA, CMS, CQ5 (Web content management system), BlazeMeter for performance testing.
• Proficient in Manual Functional Testing, Mobile Testing, Performance Testing, Agile Testing, Regression Testing, Compatibility Testing, UAT, Database Testing, System Testing, Security Testing, Usability Testing, Exploratory Testing, Integration Testing, Volume Testing.
• Experienced in version controlling tools such as Visual Source Safe (VSS), SVN.
• Proficient in Test management tools - HP Quality Center, Mantis, Bugzilla, JIRA.
• Test coordinator experience working as independent member as well as within team at program level.
• Solid experience in HP Quality Center - QC (ALM), Test Link.
• Proficient in Microsoft Outlook, Mozilla Thunderbird, Outlook Express, MSN Messenger, Skype.
• Experienced in Knowledge of business domains such as - Insurance (Personal Lines - Home, Auto, Life & Commercial - P&C, Workers Comp, ATD, Auto), Mortgage, Brokerage & Trust, Real Estate, Healthcare, Banking, E-commerce, Finance, Logistics, Retail, and Mobile/Hardware etc.
• Experience in Design & Execute Functional / Regression system end to end testing workflow.
• Over EIGHT yrs of strong Manual Functional/System Testing experience.
• Over FIVE years of QA/Team Lead experience working as independent as well as active team player.
• FOUR years of Mobile Testing experience in iOS, Android platform. (Native app).
• Scrum Master Certified, Kanban, Project management efficiency with multiple vendors.
• Technical expertise in software product testing/debugging using QA tools for iOS/Android (Charles Web proxy, Fiddler).
• Over FOUR years of Insurance domain experience including Personal/Commercial lines products such as Auto, Home, Workers Compensation, Property and Casualty (P&C), Claims, Policy Rating and testing mainframe legacy applications.
• Experience in UAT Testing, UAT Test cases/script execution, test run.
• Over THREE years of Automation exposure using Selenium WebDriver/TestNG/Java, JMeter, QTP/UFT tools.
• Experience in extensive communication with development team, UAT review session.
• Actively participate in Agile Release/Sprint planning, user story creation and acceptance criteria, leading to test case development.
• Experience in identify potential issues, gaps and work on best possible solution with team.
• Experience in writing PL/SQL, and in relational database structures.
• Experience testing in SharePoint, CRM, Salesforce and MOSS based Web applications.
• Experience testing Mainframe/IMS/DB2 applications.
• Experience testing applications developed in C#,.Net, PHP, Java.
• Experience testing Retail domain apps, merchandizing & pricing modules.
• Experience in SCRUM Agile development methods and/or Iterative SDLCs.
• Experience testing in Web, desktop based and Mobile applications.
• Experience in writing Test plans and Test cases.
• Experience in leading Defect Triage calls & Defect Analysis.
• Experience in HP test management tool (HP Quality Center)/ ALM.
• Demonstrated knowledge of software testing concepts, processes and techniques.
• Experience in Web Service (SOAP, REST), API Data validation, GET/PUT/POST/DELETE methods.
• In depth knowledge of services with respect to Headers, Request-Response formats.
• Skilled in requirements, design interpretation and data profiling.
• Attention to detail, as well as highly organized to meet deadlines.
• Skilled in test execution, evaluation and reporting on test results.
• Skilled in performing system, integration, regression and load testing.
• Demonstrated strong analytic and troubleshooting skills.
• Demonstrated ability in handling multiple tasks and responsibilities at the same time.
• Experienced in leading testing and project initiatives.
• Excellent communication skills.
• Excellent self-learner and Self-motivation.
• Ability to work well independently and as part of a team.
• Demonstrate ownership and accountability, Task and deadline driven.

PROFESSIONAL EXPERIENCE:

Confidential,Chicago, IL

Senior Test Automation Analyst

• Supporting the technical design process by participating in the analysis of technical application requirements.
• Integration of technical and application components to meet business requirements using Selenium Web Driver & C#.Net, Specflow tools.
• Coding and testing program modules that meet design specifications; assisting in design.
• Evaluate and test software to ensure that the software works according to specification and business requirements.
• Construct Test strategy and Test plan documents, design and develop intelligent test case and test data for regression and functional testing.
• Hold technical review meetings with the business and development teams for resolving issues and bugs. Prioritize the Bugs reported, re-test them after fix.
• Perform rigorous end-to-end test with all the external and internal components; actively participate with business users in the dry run of the system.
• Execute conversion plans and document possible improvements; identifying disruptions in the process.
• Estimate QA effort with planning & analysis from business requirements documents, user stories.
• Develop, document and implement best practices, processes, operational activities and procedures.
• Working in high-velocity, Agile team environment.
• Report test progress to management on a day to day / weekly basis.
• Setup and drive Defect Triage sessions along with IT project partners & client.
• Prepare Test documents and reports such as Defect summary report, Weekly status report.

Environment: Selenium Web Driver, C#.NET, XML, Spec Flow, MS Visual Studio, Windows, TFS, MS-office, SharePoint.

Confidential,Atlanta,GA

QA Test Lead / QA Project Manager

• Responsible for US Insurance Web Apps portfolio for their functional testing, including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes .
• Prepare Test plans, Test Strategy documents and review testing checklists and troubleshoot production issues .
• Reorganize and train/mentor junior team members on testing standards and methodology, practices.
• Evaluate and test software to ensure that the software works according to specification and business requirements.
• Validate that software meets established and performance guidelines .
• Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered with adequate testing .
• Manage and communicate defect status and updates with stakeholders .
• QA project management and responsible from start to finish at overall account/QA engagement level.
• Estimate QA effort with planning & analysis from business requirements documents, user stories .
• Develop, document and implement best practices, processes, operational activities and procedures .
• Verify and author system test plans, test scenarios and test cases based on use case document from business.
• Collaborate with IT leadership to define and execute QA roadmaps and strategies .
• Lead team of 6 QA resources with task allocation, managing test planning & execution to support a variety of projects including onshore and offshore test team, allocation to QA team.
• Working in high-velocity, Agile team environment.
• Report test progress to management on a day to day / weekly basis.
• Setup and drive Defect Triage sessions along with IT project partners & client.
• Prepare Test documents and reports such as Defect summary report, Weekly status report.

Environment: .Net, SQL Server, Windows 7, TFS, JIRA, MS-office, SharePoint.

Confidential,San Francisco,CA

Mobile Onsite Sr. QA Lead

• Responsible for all functional testing, including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes .
• Independently prepare test plans, manual and automation test cases, review testing checklists and troubleshoot production issues .
• Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered with adequate testing .
• Validate and testing of banking legacy system such as Check processing through Ensenta platform through multiple integration points for verification of ‘Deposit check’ core functionality .
• Log issues in tracking software (JIRA), manage defects from defect discovery to resolution .
• Develop, document and implement best practices, processes, operational activities and procedures .
• Manage all Testing sprints and release as per Deployment and acceptance criteria.
• Verify and author system test plans, test scenarios and test cases based on use case document from business
• Collaborate with IT leadership to define and execute QA roadmaps and strategies .
• Lead team of 10 QA resources with task allocation, managing test planning & execution to support a variety of projects including onshore and offshore test team, allocation to QA team.
• Report test progress to management on a day to day / weekly basis.
• Setup and drive Defect Triage sessions along with IT project partners & client.
• Prepare Test documents and reports such as Defect summary report, Weekly status report.
• Perform various testing on Mobile includes installation testing, functional testing, Regression Testing, on all iOS & Android devices on different environment.
• QA project management activities from start to finish at account/engagement level
• Participate and assist in creating UAT test scenarios and execution along with business/product stake holders.
• Onsite-Offshore coordination, Driving QA meetings, Defect Triage directly with all business stake holders.
• Overall responsible for Test coordination and deliverables activities.
• Test Execution, setup, client demo using Selenium automation tool
• Testing Mobile apps on cloud environment/tools such as Sauce labs.
• Identify test risks and proactively plan to mitigate them.
• Defect triage, track defects to closure, provide QA sign off.

Environment: iOS, Android, Windows 7, TFS, JIRA, MS-office, SOAPUI, Sauce Labs, JavaScript, MTM, SharePoint, Selenium.

Confidential,Plano,TX

QA Lead / Scrum Master

• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation.
• Web service Testing (Advanced REST client, soapUI).
• Closely working with customers and other stake holders on requirements gathering to define testing scope.
• Facilitate sprint planning, daily scrum, retrospectives, and review meetings.
• Understand all sprints and requirements to ensure code is working fine.
• Verify and author system test plans, test scenarios and test cases based on use case document from business.
• Lead QA team on managing test execution to support a variety of projects including onshore and offshore.
• Report test progress to management on a day to day / weekly basis.
• Work as Scrum Master, Project management with Dev teams, BAs and other implementing partners.
• Manage all sprints and ensure all release based on acceptance criteria.
• Debug/Test mobile app using Charles Web proxy tool.
• Prepare Test documents such as Defect summary report, weekly status report.
• Co-ordinate, Run Performance testing effort with offshore and share report with customer.
• Perform testing on QA, UAT, Production environment.
• Onsite-Offshore coordination, Driving QA meetings, Defect Triage.
• Plan and execute scripts on Selenium Automation testing tool.
• Overall responsible for Test coordination activities.
• Identify test risks and proactively plan to mitigate them.
• Participate into Defect triage, track defects to closure, provide QA sign off.

Environment: Android/iOS, Core Java, Selenium WebDriver, Windows 7, JIRA, MS-office, Advanced REST client, soapUI, HP ALM, Charles proxy, JavaScript, Android SDK.

Confidential, Irving, TX

QA Lead & Data Analyst

• Primarily responsible for data validation and API testing using Advanced REST client, JSON validation.
• Understand all sprints and requirements to ensure whole code is working fine.
• Verify and author system test plans, test scenarios and test cases.
• Lead QA team on managing test execution to support a variety of projects including onshore and offshore.
• Report test progress to management on a day to day / weekly basis.
• Prepare Test documents such as Defect summary report, weekly status report.
• Test Co-ordinate, Run Performance testing effort with offshore and share report with customer.
• Perform testing on QA, UAT, Production environment.
• Assist automation team by perform test/setup/execution on Selenium WebDriver tool.
• Onsite-Offshore coordination, Driving QA meetings, Defect Triage.
• Plan and execute Automation testing efforts, setup demo to customer.
• Identify test risks and proactively plan to mitigate them.
• Track defects to closure, provide QA sign off.

Environment: Java, JavaScript, Windows 7, iOS, JIRA, JSON, CQ5, MS-office, Jmeter, Advanced REST client, Selenium WebDriver, Jenkins, Eclipse.

Confidential,San Francisco,CA

QA Lead

• Attend business walkthroughs with all project team members.
• Analysis of business requirements and create test estimates on assigned projects.
• Verify and author system test plans, test scenarios and test cases.
• Lead QA team for managing test execution to support a variety of projects including onshore and offshore.
• Test plan and Test cases walkthrough with Business Analyst and Development team.
• Report test progress to management on a day to day basis.
• Content Management Testing using Adobe CQ5/AEM (Mobile apps on iOS and Android platform)
• Prepare Test documents such as Defect summary report, weekly status report.
• Perform testing on QA, UAT, Production environment.
• Onsite-Offshore coordination, Driving QA meetings, Defect Triage.
• Plan and execute Automation testing efforts, provide demo to customer using Selenium WebDriver.
• Identify test risks and proactively plan to mitigate them.
• Track defects to closure, provide QA sign off.

Environment: Java, Selenium WebDriver, Windows 7, iOS, Android, JIRA, JSON, Adobe, CQ5/AEM, Eclipse, SourceTree, MS-office, Jenkins (CI), JavaScript.

Confidential,Whitehouse station,NJ

Onsite QA Lead

• Attend business walkthroughs with all project team members.
• Analysis of business requirements and create test estimates on assigned projects.
• Develop system test strategy, test plans, test scenarios and test cases.
• Lead a team of test engineers for managing test execution to support a variety of projects.
• Test plan and Test cases walkthrough with Business Analyst and Development team.
• Develop test governance metrics such as RTM, DRE, DAR.
• Report test progress to management on a day to day basis.
• Prepare Test documents such as Defect summary report, Weekly status report.
• Onsite-Offshore co-ordination, Driving QA meetings, Defect Triage.
• Identify test risks and proactively plan to mitigate them.
• Automated Test scripts Execution using QTP tool and submit detailed reports to the stakeholders.
• Track defects to closure, provide QA sign off.

Environment: Mainframe, DB2, IMS, Windows 7, MS-office, HP Quality Center, IBM Lotus Notes, QTP.

Confidential,Whitehouse Station,NJ

Senior Test Analyst

• Analyze Business requirement and design Test Strategy, Test plan, Test cases, Test scripts.
• Understand/calculate policy rating rules and ensure correct premium generates on customer’s policy.
• Test execution on local and deployment Web server using Pilot testing, System, Stress testing, Compatibility.
• Onsite-offshore co-ordination and mentor Junior members from QA team.
• Setup daily scrum meetings between group of vendors working on project.
• Batches, Queue testing on mainframe application.
• Defect Reporting and troubleshoot defects with development team.
• Provide daily/weekly testing status report to Project/Product Managers.
• Participate in UAT testing with Business/Product team, Track UAT defects towards closure.
• Interactive communication with Development, Business team to maintain quality, Release product/QA sign off.

Environment: Java, HP Quality Center, MS Office, Windows 7, IBM Lotus Notes, Policy Billing Center, Quotes, Mainframe.

Confidential,Somerset,NJ

QA Lead

• Project Initiation Meeting to define testing scope, Test plan, Test case preparation, Test Estimation.
• Managing team of 3-4 manual testing resources.
• End-to-End Functional testing on local and deployment server.
• Exploratory Testing, Integration Testing, and Regression testing.
• Bug logging into Web based bug tracking system.
• Database Testing, UAT analysis, Project sign off activities.
• Validate module/program for health codes as per compliance with Confidential and Healthcare agency.

Environment: LAMP, PHP, HP Quality Center, XML Web service testing, Windows 7.

Confidential

Test Analyst

• Requirement Analysis, Define testing scope, Design & build Test Plan, Test cases, Test scripts.
• End-to-End Functional testing on local and deployment server.
• Tested Sharepoint & CRM based application’s features such as Workflow, Sites, Lists, Documents, Pages, Libraries, Administration & Security testing done as for Users, Groups, Permissions, site configuration etc.
• Exploratory Testing, Integration Testing, and Regression testing.
• Troubleshoot/close defects with interaction with Business Analysts and development team.
• Log & track defects using HP Quality Center (QC).
• SQL Database Testing, Release product.
• Content management testing (CMS).

Environment: SharePoint 2010 (MOSS), C#, ASP.Net 2.0, SPS 2003, IIS, MSCRM 3.0, SQL Server 2005, Windows Server, HP Quality Center, Salesforce, CMS.

Confidential

Senior Test Analyst

• Test plan & Test case preparation.
• Test execution using White-Box testing, Exploratory testing, Integration Testing, Regression Testing.
• Bug Reporting, Database Testing, and Performance/Load Testing using WAPT 3.0.

Environment: C#, .Net, SQL Server, Mantis defect tracking system, Windows XP, Performance Testing using WAPT.

Confidential

Test Analyst

• Test Plan, Test case preparation & Test execution using end-to end functional testing, Integration testing, Regression testing, Database testing with SQL Server (PL/SQL queries).
• Bug Reporting & SQL Database Testing.
• Communication with development team, Release product/sign off.

Environment: C#, .Net, SQL Server 2000, Windows XP, MS office, VSS, Mantis.

Confidential

Test Lead

• Define Testing scope based on business requirements.
• Design Test plan, Test cases.
• Manage Testing activities like End-to-End Functional Testing.
• Exploratory Testing, Integration testing, and SQL Database Testing.
• Client communication, Bug Reporting and troubleshooting with AD team.
• Interactive communication with development team to maintain quality.

Environment: .Net 1.1, Flash,.Net Web Services, C#, SQL Server 2000, MS Office, VSS, Mantis.