SUMMARY:

• 7+ years of experience in Software Analysis, Design and Software Quality Assurance Testing in Client Server, ERP, E-Commerce, Web Based Applications, Web Services and Enterprise Applications.
• Experience in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Application Software and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Experience in Functional Testing, Integration Testing, System Testing, Regression Testing, Performance Testing, Stress Testing, Load Testing, User Acceptance Testing, Database Testing, Smoke Testing and Sanity Testing.
• Performed manual testing (both black-box & white-box).
• Experience in Automated testing using Quick Test Pro and Test Director/Quality Center.
• Experience in using Load Runner for Performance, Stress and Load testing.
• Experience in performance tuning of mappings, SQL, PL/SQL.
• Experience working with UNIX Shell scripting.
• Worked with Business Analysts and Users to define Test Scenarios, gathering test data and ensure that test requirements are correct and complete.
• Experience in Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Proficient in Microsoft Excel, PowerPoint, Microsoft Project, Visio, and Microsoft Word.
• Experience in Defect Management, Risk Analysis and building Test Environment.
• Knowledge about the Software Quality Assurance, ISO, CMM levels.
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.
• Excellent team player with ability to work across cross-functional and multi-geography teams.

Technical Skills

Testing Tools

Test Director, HP/Mercury Quality Center, Quick Test Pro, Load Runner.

Operating Systems

Windows 2000/NT/XP and UNIX

Languages

Java/J2EE, SQL and PL/SQL

Scripting Languages

VBScript, JavaScript, Shell Scripting (Unix/AIX)

RDBMS

SQL Server 2000, Oracle 8i/9i/10g, MS-Access, Sybase.

Packages

MS-Word, Excel, Project, Visio, PowerPoint and Rational Rose

Markups

HTML, XML

Work Experience:

Client: Confidential
Industry: Banking / Financial
Software Tester (Jan 09 to Present) Philadelphia, PA

Confidential, is a most progressive community bank in the country through its various Banking, Investments, planning, mortgage products and services. Its network of mortgage bankers and community financial institutions offer better consumer services. As a software tester I was involved testing customer online mortgage transactions, Mortgage calculators, Home buying and refinancing.

Role & Responsibilities:

• The project involved a multiyear implementation of the Product Life Cycle Management (PLM) system. The project involved multiple phases of implementation over a period of time.
• Analyzed functional specification and technical specifications documents, coordinated with End Clients and technology leads to identify the appropriate data for testing, and obtained the data for test scripts.
• Identifying End-End Scenarios and Developed High Level Scenarios for Performance Testing and Manual Testing.
• Developed System Test Cases to Testing Checklist Requirement and delegation of module wise system testing to Test Team Members.
• Used extensively Quick Test Pro for Regression Testing.
• Extensively used SQL queries to test the Backend of the application.
• Gathered the Test Input data including Pre-condition, Test Input, Test Result and Test Regression data.
• Performed Regression testing on graphical user interface of Web application using existing QTP Scripts. Created both manual and automated test scripts for the new functionality and executed them though Quality Center.
• Performed Web Services testing and Validated XML request/response data using SOAP UI.
• Used Bug Tracker as the defect tracking tool. Responsible for working with developers and updating the defect’s status as required.
• Executed test cases from Quality Center to validate the functionality of the application and created tickets in Quality Center for the defects in a timely manner.
• Constant interaction with the development community for updating the test cases to reflect the latest and the greatest functionalities.
• Technical Environment: Quality Center, QTP, SQL Server, VB, XML, SOAP UI,Microsoft office tools, Oracle9i, Window XP

Industry: Confidential,
QA Analyst/Tester (June’07 to Dec’08) Louisville, KY

Humana offers a range of insurance products and services in addition to group health insurance. Their business units serve the military, individuals, seniors, and many others. They also offer specialty products, including dental coverage.

Role & Responsibilities:

• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing and Performance Testing.
• Created automated test cases in a modular fashion for easy maintenance.
• Tested the performance of the application using Load Runner. This is not for load testing purpose but to catch the performance issues at the functional testing stage.
• Monitored Different kinds of Graphs like Throughput, Hits/Sec, Transaction Response time, Windows Resources (Memory Utilization, CPU Utilization, Threads, etc…..) while executing the scripts from Load Runner.
• Analyzed the results of the Load test by using Analysis tool and identified the bottlenecks in the system.
• Online workflows mixed with batch jobs under load to make sure the online workflows performance meets the expectation while important batch jobs are running.
• Used all the modules of Quality Center extensively to store, execute, and log the defects
• Generated Reports and graphs based on the test results using Quality Center and communicated across the team.
• Reported the performance issues in Quality center and reviewed the Issues once they are fixed.
• Authored numerous SQL queries to interact with the database system to ensure the system integrity
• Prepared detailed Performance test reports and Participated in GO/No-Go Meetings with end clients.

Tools: QTP, Quality Center, Load Runner, DHTML, Java, SQL Server, Windows XP, VB Script, Microsoft Office Tools.

Client: Confidential,
Industry: Insurance
QA Tester; (Dec’06 to June’07) Louisville, KY

Confidential, is a voluntary organization of farm families and their allies dedicated to serving as the voice of agriculture by identifying problems, developing solutions and taking actions which will improve net farm income, achieve better economic opportunities and enhance the quality of life for all.

Role & Responsibilities:

• Analyzed functional specification and technical specifications documents, coordinated with End Clients and technology leads to identify the appropriate data for testing, and obtained the data for test scripts.
• Identifying End-End Scenarios and Developed High Level Scenarios for Performance Testing and Manual Testing.
• Developed System Test Cases to Testing Checklist Requirement and delegation of module wise system testing to Test Team Members.
• Used extensively Quick Test Pro for Regression Testing.
• Gathered the Test Input data including Pre-condition, Test Input, Test Result and Test Regression data.
• Performed Regression testing on graphical user interface of Web application using existing QTP Scripts.
• Created both manual and automated test scripts for the new functionality and executed them though Test Director.
• Used Bug Tracker as the defect tracking tool. Responsible for working with developers and updating the defect’s status as required.
• Participated in weekly team reviews and meetings to assess the progress of the project.
• Constant interaction with the development community for updating the test cases to reflect the latest and greatest functionalities.
• Escalated all the unresolved defects to the upper management for a speedy resolution.

Client: Confidential,
Industry: Telecommunications
System Analyst; (May ‘05 Dec ’06) Hyderabad, India

Confidential, is the dominant fixed line telecommunications and broadband internet provider in the UK, and also operates in more than 170 countries around the world. It is headquartered in the BT Centre in the city of London.

Confidential,is one of the client’s of Wipro Consulting, which is, one of the biggest consulting firms in Asia and Asia-Pacific region. It provides consulting services in areas like Enterprise Applications, Confidential, Outsourcing, Strategy & Operations and Technology Integration.

Role & Responsibilities:

• Performed functional, Black box, Regression and GUI testing to validate the functionality.
• Prepared and reviewed test plans, test cases, test summary reports to ensure that they meet the given requirements.
• Automated the test cases where possible for GUI and Regression testing using QTP.
• Tested the tickets, which come as a result of changes and enhancements to the application and reporting defects using Quality Center.
• Testing - Unit Test Cases preparation & execution.
• Hyperlink Security & its testing.
• Download detection component usage & test pattern analysis.
• Test Results Reporting.
• Troubleshoot new releases and production issues.
• Involved in setting up the test environment.
• Participated in weekly team reviews and meetings to assess the progress of the project.
• Constant interaction with the development community for updating the test cases to reflect the latest and greatest functionalities.
• Escalated all the unresolved defects to the upper management for a speedy resolution.