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Quality Analyst Resume

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Sterling, VA

Professional Summary:

  • 8+ years of extensive experience as a Quality Analyst in Design, Analysis, Testing, Implementing, and Maintaining Client/Server and Web based applications in Financial, Telecommunication and Logistic Domain.
  • Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Solid understanding of Scrum and Lean Agile methodologiesand followed in various projects.
  • Worked closely with development and Technical Support teams to resolve quality issues.
  • Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies.
  • Good Knowledge in CMM/CMMI Standards.
  • Experience in Test Environment Setup and Test Infrastructure Development in both Manual and Automation testing.
  • Well versed with Various Testing Stages/Levels/Phases, Testing Types, Testing Techniques and Quality Work Products.
  • Experience in Functional and Non-Functional (Availability, Usability, Reliability and Compatibility) Testing Types.
  • Hands on experience in preparing Test plans, Test cases, Automated Tests and Test Data. And executing the same.
  • Good expertise in peer reviews (Test Design and Defect Reporting).
  • Expertise in analyzing the results and reporting Suggestions and defects.
  • Good Exposure on Bug Life Cycle.
  • Good Knowledge in UML.
  • Having Experience in Shell scripting.
  • Extensively used automated test tool QTP for Functional and Regression Testing.
  • Experience in Preparation of Automated Tests within the Keyword driven, data driven, hybrid automation frameworks.
  • Expertise in VB Script and Automation Infrastructure Development.
  • Good Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.).
  • Experience in Descriptive Programming using QTP.
  • Good Knowledge on Test Management Tools like Test Director and Quality Centre.
  • Experience in executing SQL queries in order to view successful transactions of data and for validating data.
  • Working knowledge on .Net, Oracle and SQL Server Technologies based Projects.

Training Programs Attended:

  • Attended Quick Test Professional, Quality Centre Training program in Jan 2008
  • Attended corporate training program on ‘SharePoint customization and Deployment’ on April 2008.
  • Attended Training Program on Unix shell Scripting on July 2006

Skill Set:

Testing Tool

QuickTestProfessional 10.0/9.5/9.2

Scripting

VBScript, Java Script, Unix shell scripting

Bug tracking tools

HP Quality Center 8.2/9.0, Bugzilla and Bug Tracker

Programming languages and Development tools

C# .NET, ASP .NET, Visual Studio 2003/2005/2008.

Databases

SQL Server 7, SQL Server 2005, MS Access 2000, Oracle 10g/11i.

Reporting tools

Crystal Reports 9.0

MS Suite

MS Visio, MS Word, MS Project, MS Excel, MS Outlook, MS Publisher.

Operating System

Windows 2000, Windows NT, Windows XP, UNIX, LINUX, MAC OSX

Projects:

Confidential, Sterling, VA Oct 2009 Till Date QA-Tester
Project Description:
Confidential, is a broadband service designed to provide Internet access with maximum Connection speeds. It also supports voice and video services. Verizon FIOS- Provisioning Application is the online solution primarily used to perform the provisioning of voice/data/video services to clients and it is primarily used by technical engineers to assist the field technicians.

Roles & Responsibilities:

  • Analyzed requirements across products/services and applications to identify acceptance criteria, testing cases and test scenarios
  • Established practices and procedures for defining User Acceptance Tests and ensuring the delivery of high quality products
  • Worked with stakeholders to determine User Acceptance Tests and System Tests
  • Design, write and implements testplans, test scripts, test toolsand test drivers for Web- based provisioning software systems.
  • Provide the test lead with accurate estimated Level of Effort for updating the regression suite and executing test cases.
  • Create, review, validate and maintain a comprehensive regression test suite.
  • Ensure that test case standards are adhered to for all test cases included in regression suite.
  • Execute regression suite, reporting results and issues in a timely and accurate manner.
  • Reports and tracks problems by providing reproducible test cases, and working with other product team members to close problem reports.
  • Conducts root cause analysis of identified defects, providing development/business partners with sufficient detail to understand, replicate and resolve.
  • Review test plans and test cases prepared by other Quality Engineers.
  • Proactively initiated, developed, and maintained effective working relationships with team members
  • Worked in SOA Testing for testing the WCF Functionalities.
  • Worked in SOAP UI concepts.
  • Effectively worked on SQL Queries, Triggers, Functions to do the backend testing.
  • Used Shell scripts for data backup and for ftp automation in UNIX environment.
  • Worked closely with multiple development teams to ensure quality testing practices are incorporated across the development cycle
  • Created Automation scripts based Data driven, keyword driven and Hybrid framework using QTP.
  • Developed automated Driver scripts for Keyword driven framework testing.
  • Exclusively used QTP Descriptive Programming and VB Scripting throughout the project.
  • Created User Defined functions and reusable Actions on QTP
  • Used Shell scripts for data backup and for ftp automation in UNIX environment.
  • Calculated Transaction time usingQTPTransaction function and optimized the script execution time.
  • Effectively used PL/SQL to write driver programs to do the backend testing.
  • Trained the team members on QTP.

Technologies Used:QTP 10.0, Quality Center, VBScripts, Oracle, Sun Solaris, MS Share Point, Visual Source Safe, Web logic Server, Share Point.

Confidential, Memphis, TN. Jan 2008 Sep 2009QA-Tester
Project Description:
Integrated Global Logistics (IGL)is a key player in logistics market. They act as a moderator between shippers and carriers and make sure that supply chain decisions are made with the interests of all parties considered. Along with the traditional logistic services including Rate Management, Quote Management, Bill of Landing, Carrier Selection, Freight Audit and payments, IGL also provides customized data management software and consulting services to all supply chain participants.
Roles & Responsibilities:

  • Testing all software releases under both maintenance and new development projects.
  • Worked with analysts and developers to investigate software defects and accurately and clearly reports those defects.
  • Documenting test requirements, test designs and test plans (writing and reviewing of unit and system testing documentation for technical accuracy).
  • Setting up test environment and installing product releases and fixes.
  • Write test plans, test cases, and test scripts for new requirements and defects.
  • Designing and building test automation framework and strategy from the ground up.
  • Design and write automated testing scripts using QuickTestPro (QTP) and Quality Center (QC)
  • Effectively used keyword,Data driven Frameworks& Dictionary Objects
  • Used Descriptive Programming & VBScripts to write test scripts.
  • Participate in the Change Control Board meetings, test strategy sessions, and peer reviews of test cases.
  • Mentor junior level staff on System Analysis efforts

Technologies Used: QTP 9.2, Quality Center, VBScripts, C# .Net, SQL Server, SharePoint, Remedy.

Confidential, Nov2006- Dec 2007Test Engineer.
INautix is an affiliate of PERSHING and offers world-class business and technology solutions to help financial services organizations and registered investment advisors optimize operational performance across their entire organization. Inautix provides Enterprise Solutions, Business Consulting and Custom Technology Solutions.
Roles & Responsibilities:

  • Worked with business unit and Subject Matter Experts in IT, Group Heads Including Project Managers, Developers, and Process Analysts to understand the business process, gather Business Requirements and identify enhancements.
  • Created UAT testing scenarios based on User/ functional requirements.
  • Setting up test environment and installing product releases and fixes..
  • Consult with Development and Business Analysts to identify test data.
  • Coordinates application builds and release processes with QA Manager.
  • Reports and tracks problems by providing reproducible test cases, and working with other product team members to close problem reports.
  • Conducts root cause analysis of identified defects, providing development/business partners with sufficient detail to understand, replicate and resolve.

Technologies Used: C# .NET, ASP .NET, Visual Studio 2006,BugZilla,VSS,PVCS,TOAD, Sun Solaris, Unix Shell Scripts.

Confidential, Nov 2004 Oct 2006.Net Developer
ShoeSRUs is a price comparison website for shoes price from difference stores. It enables shoppers to quickly compare prices and find the best price for the product. The retailers pay a commission on every sale referred to them through this site. The site also has a facility for administrator to upload the product details and its images from the commission junction and Be Free. Shoppers cannot able to purchase the products directly from this website, but this site will gladly direct the shoppers to the online store that has the best price on the shoes they are looking for.
Roles & Responsibilities:

  • As a Team member I involved in Requirement Analysis and Design of the system requirement documentation and conversion of user requirement into the detailed design
  • Developed the Data access layer and business logic layer (Middle tier).
  • Created & implemented User Controls to ensure code re-usability across the application.
  • Developed Web pages in ASP.NET using C#.NET and to access data from MS SQL Server 2005.
  • Implemented .NET Validation Controls and JavaScript to perform validation..
  • Used Data Set, Data View and Data Reader objects for data retrieval and manipulation. Used grid view to display Data in a well-defined manner using sorting and paging.
  • Responsible for writing use cases, testing, and debugging various modules.

Technologies Used: .NET Framework 1.1, XML, JavaScript, CSS, HTML, ASP.NET, C#.NET, ADO.NET, VSS, IIS, Microsoft SQL server 2003

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