SUMMARY:

• Over 6 years of professional work experience as a tester with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance in IT, Insurance and Healthcare Industries.
• Excellent understanding of Software Development life cycle (SDLC) with emphasis on Black box testing, Functional Testing, GUI Testing, System Testing, Regression Testing, Security Testing, Mobile testing. Skilled at building a strong team environment, have ability to acclimatize to new technologies and situations with ease.
• Hands on experience on Native and Hybrid Mobile App Testing (iOS, Android and Web OS)
• Experienced with testing on various mobile devices including but not limited to iPhone, iPad, Android and Windows mobile.
• Well versed on Installation testing, User interface testing, Interruption testing, Functional and Regression, UI validation testing.
• Skilled in Testing Mobile Healthcare application different modules such us: Searching for a doctor, dentist, or facility, Use of the Urgent Care Finder to find urgent care centers and walk - in clinics, log in to the secure member site where you can View claims, View coverage and benefits, view Personal Health Record, ID card information, and finally Contact company by phone or e-mail.
• Skilled in analyzing the business requirements and technical documents.
• Expert in creating traceability matrix to ensure one-on-one mapping between the requirements and the test cases.
• Talented in carrying out all stages of Test Life Cycle from test planning to user acceptance testing using various testing management tools.
• Experienced in performing compatibility and UI testing with different browsers (IE, Fire Fox, Safari…).
• Well versed in performing smoke test for every build as part of the entrance criteria.
• Skillful in discovering, logging, tracking and retesting defects using different tools like Bugzilla, Quality Center, and Jira Hands on experience testing API’s.
• Good understanding and working knowledge of testing the Web Services using Postman.
• Participated on testing Mobile three tier architecture (Device front end, middleware, Backend).
• Hands on experience with build tool (Maven), IDE (Eclipse) distributed revision control and source code management (SCM) repository GitHub.
• Skilled in Performing Backend testing to ensure data consistency on front-end by writing and executing SQL queries.
• Knowledgeable in RDBMS, Microsoft SQL Server (T-SQL), Oracle (PL/SQL), MS Access and associated SQL Programming Knowledge.
• Extensive experience working on Provider EMR/EHR Applications: Upgrades, enhancements, new implementations and data migration and hands on experience with EDI Transactions such as 270/271,276/277, 834, 835 and 837.

TECHNICAL SKILLS:

Operating System: Windows 10, Windows 8, XP, UNIX, Linux

Language: C#, .net, Java, VB, SQL.

Databases: Oracle 11g express, Microsoft SQL Server 2012, DbVisualizer.

Testing Tools: HP ALM 11.52, Pivotal tracker, Rally, Jira, Informatica Power Center 9.5.1, winSCP, putty, SOAP UI, Postman, Perfecto Mobile, Charles Proxy, Apperian, Hockeyapp, Airserver, Vysor, Emulators, Simulators, Configuration Utility, Android Debug bridge, Xcode, Android studio, Xamarin, Cucumber.

Application Software: MSOffice, MS Visual Studio.

Web Technologies: Micro services, ZUUL, Web Services, Soap UI, HTML, XML, JSON.

Healthcare Domain: ICD10 Implementation, Meaningful use act, Dragon implementation, Decommissioning and Archiving Legacy systems. HIPPA. CMS guidelines. Affordable care Act, Medicare, Medicaid, EDI (837, 835, 834, 270 series)

Methodologies: Safe Agile, Waterfall, Scrum, KANBAN, TDD, BDD, ATDD.

PROFESSIONAL EXPERIENCE:

Confidential

Software Tester

• Created test strategy for mobile testing that address system integration, functional testing, installation/un-installation, performance, OS versions, cross browsing testing, gateway testing, Network/ battery testing.
• Reviewed Test plan to address the scope, test activities, resources, supporting documentation, assumptions, risks, HP ALM tool, test iterations, test data, test environments, test automation and the test deliverables.
• Participated on Safe Agile Ceremonies (Program Increment Planning, Grooming, Sprint Planning, Retrospectives, Team Demo’s, System Demo’s).
• Tested Confidential ’s iOS CWOW Native App and WebApp.
• Conducted Defect Triage Calls to address open Defects with Dev’s, provided daily Key Performance indicators to management and Created Jira dashboards for Observations and Defects in multiple environments to track statuses).
• Participated in defining Service Level agreements with delivery Teams to improve process and documented it in confluence.
• Created device Matrix for Multiple Projects for Testing purposes based on project requirements.
• Used IOS Human/User interface Guidelines AKA HIG to build Test Cases That support UI/UX guidelines.
• Used Symli and invision for wireframes and Visual designs libraries to conduct Design review sessions with delivery team.
• Used Zuul and Postman To conduct Micro Services Testing for user entitlements.
• Created Functional Test, performance Test Using CapQ BPM to Test Business rules and polices for ODM (Operational design manager).
• Used an in-house automation framework to conduct smoke test and regression Testing at each release.
• Verified the application is installed properly on the Apperian store (mobile application management platform ) and made sure its adhering to MCoE App Certification Process.
• Performed interruption testing for incoming SMS, outgoing SMS, incoming calls, outgoing calls, alerts notifications, network, battery, memory.
• Tested the mobile application different modules such us: Searching for a doctor, dentist, or facility, Use of the Urgent Care Finder to find urgent care centers and walk-in clinics, log in to the secure member site where you can View claims, View coverage and benefits, view Personal Health Record, ID card information, and finally Contact company by phone or e-mail.
• Tested the application on various generations of Androids and iPhone
• Tested the application under different networks and Internet speeds including while on EDGE, 3G, 4G, LTE, and Wi-Fi.

Confidential, Englewood, CO

Software Tester

• Reviewed Test plan, addressed the scope, test activities, resources, supporting documentation, assumptions, risks, HP ALM tool, test iterations, test data, test environments, test automation and the test deliverables for the ICD-10 Implementation Project - Subject markets.
• Created test script for different phases of testing like System Testing, Integration Testing, End-to-end testing and UAT testing and documenting them on ALM.
• Validated that test scripts followed the patient care process flow for EPIC 12 and Meditech 5.66 and 6.0 applications before executing the scripts on ALM.
• Organized and leaded daily status meetings to discuss major issues/defects faced by testers while performing their scripts.
• Created score cards for weekly performances depicting key performance indicators for different testing cycles.
• Participated in biweekly meetings with market lead to discuss major concerns.
• Validated the Diagnosis Calculator 3M appears and functions as expected with the appropriate diagnoses, procedure, Ms DRG.
• Worked on ePremis a SQL server based Web Application for editing, validating and sending various third-party claims to the Relay Health clearinghouse.
• Worked on split claims making sure that claims that spans the implementation date are submitted with the appropriate ICD9/10 according to CMS guidelines.
• Worked closely with Conifer health solution team to enhance and strengthen patient care experience.

Confidential, Owings Mills, MD

QA Analyst

• Responsible for designing complete Test plan
• Developed Test Cases with all team members for the mobile App.
• Analyzed business functional requirements to understand the business logic of the automated ‘Solution’
• Worked on Test Data preparation and get approved for all Test Cases
• Written user-defined functions and generated Master Matrix for all Test Scenarios against all possible fields that needs to be tested.
• Executed tests for the new patches especially about the display of different information.
• Responsible for preparing Testing Weekly Status Report (WSR) during planning and execution to summarize testing progress and results.
• Constantly involved in review meetings and made sure testing is done based on the QA master plan and deadlines are met.
• Reporting the Test Execution status to the project manager on daily basis.
• Logging & re-testing defects and assigning them to the developers/responsible persons.
• Actively involved in weekly walkthrough meetings and Daily Defect calls to verify the status of the testing efforts meeting the deadlines & mid-term targets.

Confidential, Tampa, FL

QA Analyst

• Prepared Project Schedule and Execution Schedule
• Created high-level scenarios from the Functional Specifications, Requirements & Mapping Document and reviewed with project management team that consists of Project Manager, Business Analysts and Subject Matter experts.
• Ran profiling scripts on New Releases of data for all the fact tables at header, line & tier. The data enlists the nulls, minus 1 and minus 2 records for Pharmacy and medical claims and provided the Overview of the data Migration to the project manager.
• Prepared status reports to track the test status progress and to check if there is any slippage in timelines.
• Escalated issues and concerns related to Project Requirements/Test Environment/ Connectivity/Showstopper defects during day to day morning meetings
• Tested Inbound 837 I and 837 P, 835’s (Out bounds) claims processing systems.
• Developed complex SQL queries using joins, sub queries to test data tables against the source and target and to validate data and verifying referential integrity.
• Connected to the Oracle database in TOAD and created and executed SQL queries
• Performed backend testing by writing SQL queries.

Confidential, NM

QA Analyst

• Involved with the testing team in preparing the Test Plan and Test Script.
• Based on scenarios tested Epic, Homehealth, Rescuenet and Medipac applications
• Assisted in preparing and executing Test Cases, and reviewed Test Execution Procedure Document (EPD) document prepared based on the Business Requirement Specifications (BRS), Functional Requirement Specifications (FRS) to cover overall quality assurance.
• Responsible for using Test accelerator iTAP for optimizing the test cases.
• Analyzed set test cases in Regression Optimization (RO) and Risk Based Testing(RBT) of iTAP
• Loaded test cases in iTAP.
• Optimized and assigned risk values for test cases for the impacted components received from client using the RO tool in iTAP
• Performed User Acceptance Testing (UAT) and was fully involved until implementation.
• Developed high-level design of new processes, graphically presented along with text based requirements to IT management
• Defined structured testing methodology and standard testing procedures
• Created and maintained templates such as: Quality Strategy, Test Plans, Requirements. Traceability Matrix, Test Scripts, Test Calendars, Testing Issues, Project Sign-off and Test Reports

Confidential, MD

QA Analyst

• Created and managed requirements in Quality Center
• Evaluated, modified and enhanced the existing quality methods and processes according to Agile methodology
• Maintained QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using QC
• Used Health Level 7 (HL7) as a communication protocol among different applications and for data exchange
• Wrote and enhanced test cases and test scripts to meet new functional requirements as per the new business requirements
• Used UNIX shell scripts for monitoring the servers during testing sessions
• Created and maintained Teradata SQL functions and UNIX Shell scripts to perform Back-End Testing on the Teradata RDBMS database
• Performed User Acceptance Testing (UAT) with business users
• Analyzed test results using reports and graphs generated in QC
• Troubleshoot new releases issues. Worked with Release management to ensure a smooth turnover to operations and production support
• Participated in various meetings meant for enhancement and modifications of applications, following client request