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Team Lead Resume

SUMMARY:

  • Talented Information Technology professional for almost twenty years specializing in leading high - performing and multi-disciplinary teams from product development through successful product launches.
  • Accustomed to managing multiple projects and priorities in fast-paced environments.

TECHNICAL SKILLS:

  • Jazz Team Rational Tools
  • QTP
  • TOAD
  • Jaws
  • Dragon
  • Microsoft Quality Center
  • Business Process Improvement
  • Selenium
  • Web Portal Management
  • SharePoint
  • Requirements Gathering
  • Troubleshooting
  • Agile Methodologies
  • SOAP UI
  • SWAGGER
  • Microsoft Test Manager
  • LoadRunner
  • DOORS
  • RQM
  • MS Project
  • Pegasus
  • SDLC
  • KISAM
  • DevOps Practices
  • MS Excel
  • MS Power Point
  • ISO CMMI

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Responsibilities:

  • Provided administrative support for the team
  • Liaison between the team and DevOps upper management.
  • Facilitated DevOps team meetings and drove Power Point decks for the ACIO’s executive Summary
  • Supported DevOps offsite presentations across the country.
  • Weekly updates to the CCM Matrix and the DevOps SharePoint site.

Confidential

Team Lead

Responsibilities:

  • POC for the software work request on the behalf of the team for the Layer 7 Dashboard Client
  • Supported the IRM ABLE 2018 Schedule.
  • Updated the WPM internal KISAM tracking between AIR and WPM and the Impact Assessment Process.
  • Provided PM and administrative support and liaise with upper management.
  • Worked and supported maintenance window patches, deployments and O&M.

Confidential March

Information Technology Specialist

Responsibilities:

  • Provided PM support by running and analyzing weekly system health check reports and reporting issues up to the IRS PM.
  • Led the ACA testing team supporting Mef (Modernize Electronic Filing) providing guidance to testers and coordinating the testing efforts for the 2015 filing season.
  • Controlled the defect management and tracking utilizing the KISAM system for all priority tickets.
  • Reported the status of the KISAM’s at the Defect Review Board) weekly meetings.
  • Facilitated the MTRDB status meetings on progress on testing style sheets. Managed the development of the business rules test cases in Rational Quality Manager and test execution in Pegasus.

Confidential

Senior Software Engineer

Responsibilities:

  • Reviewed and prepared project level test plans to assess the quality and accuracy of plans in meeting DSIT objectives for Releases 3.0, 4.0 and 4.1.
  • Participated in test preparation meetings, test reporting meetings and test closure meetings
  • Responsible for the project involvement in DSIT coordination and reporting, the tracking and reporting of CRs, UWRs and validating environment configurations.
  • Provided back-end system verification and validation techniques nested in iterative (Agile/Scrum) methodologies throughout system software design, development and release phases for IRS electronic and paper tax return processes.
  • Developed test plans, test cases using Rational Quality Manager, and executed steps (test scripts) for system unit and integration testing, smoke tests, functional and performance testing, including web-services testing.

Confidential

Information Technology Specialist

Responsibilities:

  • Developed and executed test plans and procedures of software updates and enhancements from the application development group.
  • Weekly analysis of system health check reports and reporting issues up to the IRS PM
  • Controlled the defect management and tracking utilizing the KISAM system for all priority tickets.
  • Facilitated the status of the KISAM’s at the DRB (Defect Review Board) weekly meetings.
  • Oversaw the development of the business rules test cases in TRAPR and test execution in Pegasus
  • Updated the test cases and test artifacts folder in the share drive.
  • Coordinated the team’s artifacts from the share and uploaded them in RTVM and DocIT.
  • Coordinated test case peer reviews and process improvement methods that support test reporting processes that provide feedback to management.

Confidential

Senior Quality Assurance Analyst

Responsibilities:

  • Authored status reports and metrics in support of the testing activities and developed test plans and test cases.
  • Conducted performance test on BITS applications
  • Executed defect tracking and execution using Microsoft Test Manager.
  • Performed manual and regression testing and user acceptance testing to ensure adequacy of the test plans.
  • Facilitated meetings with developers to discuss requirement documentation, issues, and defects.
  • Supported completion of projects by providing high level of technical expertise that track, assure and enforce quality standards across the board.
  • Coordinated and organized individuals with variety of technical skills and abilities to multi-task and promote trust and positivity that sustain productive team culture within and outside work groups.

Confidential

Quality Assurance Analyst

Responsibilities:

  • Developed performance test plans and procedures of software updates and enhancements from the application development group.
  • Performed manual and automation testing using QTP and was responsible for defect tracking and management.
  • Maintained the test environments (e.g., data loads, database backups, restarting the servers, requesting deployments, troubleshooting issues)
  • Conducted performance testing in the test and production support environments to ensure adequacy of the test plan and the thoroughness of testing for validation
  • Facilitated UAT demos for the targeted audience upon project completion
  • ISS service request approval meeting before going “Live”.
  • Participated in application walk-throughs and reviewed requirements for understanding the scope of the project, attended project meetings as needed and coordinated with the developers to resolve the issues/defects.

Confidential

Software Tester

Responsibilities:

  • Authored test plan, test cases, test scripts, and test steps as a Software Tester with Confidential
  • Worked with automated test tools such as Load Runner, function generators, and written test scripts to execute test activities.
  • Used Rational Clear Quest for bug tracking and followed up with the development team to verify bug fixes
  • Tested the content retrieved on various windows against the database tables to ensure accuracy of retrieval process
  • Participated in design reviews and quality inspections for each release.
  • Performed 508 compliance testing for users with disabilities

Confidential

Software Tester

Responsibilities:

  • Authored test plans and test cases, wrote and executed Test Scripts
  • Performed end-to-end testing for real time quotes, order placement, positions balances, and transactions for both regular and extended hours.
  • Participated in Performance Testing, Regression Testing and Interface Testing, verified data with the Toad Interface tool running SQL queries in the Data Base.
  • Executed front-end testing including functionality, navigation, alignments, links validation, session management, cookies, authentication, company specific colors, and privacy policy using different web browsers for eight different web sites.
  • Used Visual Basic for scripting and Web Defect Manager for defect tracking purpose.

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