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Information Technology Specialist Resume

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SUMMARY:

  • Senior Information Technology professional with extensive experience in quality assurance and security related issues.
  • Experience in all facets of Software Development Life Cycle (SDLC), including gathering and documenting requirements, assessing business objectives, and managing all stages of software development and implementation.
  • Outstanding technical and analytical skills, with extensive knowledge of Confidential Mainframe environments including - TSO, JCL, ISPF, JES2, RACF, COBOL, CICS, DB2, SQL, VSAM, File-Manager, Batch processing and Job Scheduling.
  • Well organized, with proven ability to multi-task and prioritize workload.

TECHNICAL SKILLS:

  • COBOL Programming
  • JCL
  • CICS
  • DB2 Tools / SQL Confidential mainframes
  • UNIX
  • VM/VSE
  • Agile Project Management Methodology
  • Quality Center
  • Rationale Quality
  • RACF
  • Documentation
  • XTML/XML
  • Microsoft Office Suite.

PROFESSIONAL EXPERIENCE:

Confidential

Information Technology Specialist

Responsibilities:

  • As an Information Technology Specialist, support the Regression Automation Projects to automate the manual testing process of applications such as the Individual Masterfile (IMF), the Business Masterfile (BMF), MTRD, RRACS, and RRP.
  • Meet with clients to find out the manual process, create and execute JCLs to document the manual process, create scripts for the automation programs using Rational Quality Manager, conduct prototype demo for approval, write User Guides & conduct knowledge transfer training of the completed product.
Confidential, Herndon, Virginia

Quality Assurance Engineer

Responsibilities:

  • Responsible for the review and critical analysis of business operations to include functional and system requirements which include design and technical documents as it related to IT for accuracy and completeness resulting in more precise and clearer technical documents for the end user.
  • Analyzed system requirements to develop detailed policies, processes, and templates for quality assurance including signoffs associated with detailed design and programming activities.
  • Managed the development and maintenance of test strategies, test plans, test cases, and project deliverables.
  • Approved final products and moved modules to the production environment.
  • Planned and developed automated test scripts to perform quality assurance duties in the mainframe and Web Environment and used various tools to validate expected results.
  • Designed and created repeatable test cases/scripts using Quality Center. Conducted complex testing, troubleshooting and analysis tasks on various phase(s) of system development applications including integration, systems testing, stress testing, interoperability testing and acceptance testing to ensure the credibility/viability of various systems.
  • Tested, implemented and provided input for technical documentation to support all test activities.
  • Assisted product developers with detecting and resolving product defects.
  • Coordinated with project managers on key project deliverables Monitored, controlled, or maintained the quality of products or services in quality assurance, procurement, inspection, production, or related areas to include: financial and project management systems, to meet quality, cost and schedule commitments while evaluating and resolving highly complex and controversial Software Quality Assurance problems.
  • Worked in an Agile environment as a scrum team member to ensure projects were delivered within the established timeline.
  • Worked extensively on products running DB2 Tools, Assembler, COBOL, CA products, Payroll processing, report writer products, RACF, batch processing using JCL, SPUFI, to name a few.
Confidential, Washington, D.C

Information Systems Security Administrator

Responsibilities:

  • Directed the administration of security programs and access control mechanism (namely RACF) for all information systems run by the University Confidential Mainframe.
  • Prioritized and scheduled areas to be evaluated and developed assessment criteria. Designed, implemented, conducted training, and maintained security programs, standards and procedures.
  • Devised and conducted risk assessment programs to identify areas of potential vulnerability in the mainframe security systems used throughout the University.
  • Performed security training and consultation throughout the University. Developed and presented audit reports to internal and external auditors.
  • Monitored and reviewed system operations and documented necessary reports for unauthorized access attempts, and overall activity and performance of the Network.
  • Analyzed findings and developed long-range plans for security systems that minimize risks, mitigate vulnerabilities, prevent security incidents, and insure systems reliability Consulted with top management officials to develop strategies and policies that govern implementation of security and reliability procedures throughout the organization.

Confidential, Seattle, Washington

Senior Management System Analyst

Responsibilities:

  • Tested and implemented changes and enhancements to COBOL and CICS source programs.
  • Planned, tested, and implemented new bill formatting for a 320,000 Utility accounts billing system.
  • Developed an extensive set of benchmarks to accurately and rigorously test a Credit Processing System.
  • Designed and programmed an online menu driven Planned Outage System using FOCUS.
  • Managed the Customer Information System staff in the absence of the CIS Director.
  • Reviewed proposals from software venders to select best testing and security software.
  • Served as the Security Systems Administrator and managed the Light Information Systems Change Management.

Confidential, Seattle, Washington

Systems Analyst

Responsibilities:

  • Served as the lead coordinator for the conversion of the City's Personnel/Payroll Systems (PPS) from UNIVAC 90/80 to Confidential 309 mainframe system.
  • Led the quality control process for the testing of the City of Seattle's Personnel/Payroll and Pensions System.
  • Tasks included balancing the payroll system, troubleshooting system errors and misprinting.
  • Designed test criteria, implemented procedures, and produced supporting documentation.
  • Coded, and implemented a menu driven document indexing system for the Department's Archives Division.
  • Reviewed vendor proposals in the selection of best programs for the City's Payroll System.

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