Objective:

• To obtain a high – level, challenging position in the field of Information Technology, where I can implement my Quality Assurance and Programming skills to meet the challenges and also gain further skills.

• Over Eight Years Experience in Quality Assurance Testing, Development and Maintenance of numerous Client-Server, Web-based Applications & Projects.
• Expertise in Healthcare, Insurance, Airline, Financial, Supply Chain Management, Educational, Banking, Real Estate & Hotel Industries.
• Proficient in analyzing the Business Requirements (BRDs), System Requirement Specifications (SRS), Functional Requirement Specification (FRS), Design Documents to formulate Test Plans, Test Strategies & Test Cases.
• Expertise in Manual & Automated testing for applications developed using Quick Test Professional, LoadRunner & Serena Business Mashups.
• Full Software Development Life Cycle experience including Analysis, Design, Documentation, Development, Testing, Implementation & User Training.
• Extensive expertise in Black Box, Functional, Integration, Regression, User Acceptance, Performance, Stress, Integration & System testing.
• Hands on experience in using version control tools like Visual Source Safe (VSS), Concurrent Versions System (CVS) & SubVersion (SVN).
• Very well versed in Agile, RUP Standards & Testing Methodologies.
• Extensive experience in writing UNIX shells scripting.
• Hands on experience with VB, ASP, .NET/C#, Java & JSP.
• Extensive knowledge in Object Oriented Technologies like C++ & Java.
• Skilled in data manipulation using SQL queries and writing PL/SQL procedures.
• Very well versed with International Financial Reporting Standards (IFRS) and Sarbanes-Oxley Act & Compliance (SOX).

Quick Test Professional 9.5/9.0/8.x, LoadRunner 9.1/8.x, Quality center 9.x/8.x, Serena Business Mashups, WinRunner & Rational.

Visual Studio. NET, ADO.NET & Visual Basic 6.0 (COM/DCOM, ActiveX DLL/EXE, ADO, RDO, DAO, ODBC, OLE-DB, ActiveX Controls and VBA).

ASP.NET, Visual Studio.NET, JSP, XML, XSL, HTML & DHTML, XSLT, SOAP, Web Services, IIS/MTS, ASP, COM/DCOM/COM+, Visual Interdev, MQSeries & WebLogic Workshop 8.1/9.2.

Script Tools:

JavaScript, VBScript, Jscript, Python, CSS, Shell & DHTML.

SQL Sever 6.5/7.0/2000/2005, Sybase 10.0/11.0, Oracle 7.3/8x/9x/10x & MS-Access.

Visual Basic.NET, C#, Java, C, SQL, T-SQL & PL/SQL.

Windows 95/98/NT/2000/2003/XP & Unix.

MS Office, MS Project, MS Visual Source Safe (VSS), Concurrent Versions System (CVS), SubVersion (SVN), SQL Query Analyzer, TOAD, SQL Advantage & Front Page.

Reporting Tools:

Crystal Reports Enterprise 7/8/8.5, Data Reports, Excel Reports & Text Reports.

Protocols:

HTTP, FTP, FIX, SOAP, LDAP & SMTP.

Education

• Bachelor of Science.

Strategic Edge Communications (SEC) is a healthcare communications company that relies on keen strategy and collaborative teamwork to achieve marketing success for its clients. SEC\'s work spans the spectrum from promotional programs to educational initiatives, and sales motivational campaigns to comprehensive meeting management.

EventEDGE™ is a real-time seamless and state of the art web-based meeting management system. EventEDGE™ is specifically designed to service the pharmaceutical industry. It provides real-time analysis and information to the field and marketing personnel on critical aspects of live events.

Meetings and symposia are effective means for disseminating scientific information, gaining feedback on educational and product initiatives, demonstrating support for various healthcare professions, and building advocacy. SEC’s experience with meeting management and logistics support coupled with expertise in audience generation, faculty development, and innovative formats translates to the highest quality of information transfer.

EventEDGE™ is used to manage medical meetings across the country, overseeing every detail from speaker training, physician recruitment, and meeting logistics, to content development, sales force coordination, follow-up reporting and analysis.

Responsibilities:

• Designed Test plans and Test cases for testing the application based on functional and non-functional requirements and specifications
• Responsible for building Test Strategy Driven Automation Framework and maintained an automated regression test suite using QTP
• Executed manual system tests and identified those that can be automated for regression purposes
• Ensured that defects and incidents are identified, prioritized and dealt with, and that any new versions of software are released in a controlled and timely manner. Used Quality Center for Bug tracking and reporting
• Involved in finding Requirement issues against requirements and tracking them to closure
• Managed risk and take contingency action where necessary
• Regression and Performance testing based on network, web and service oriented architecture
• Cross browser compatibility testing
• Developed and executed several SQL queries as a part of backend testing and involved in data validation and verifying data-integrity
• Involved in extensive testing on .NET Applications & Web services
• Involved in process management and team tracking using Serena Business Mashups
• Created object repository, common library and application specific library functions using VB Script for automation in QTP and modified as per framework and design changes
• Debugged QTP scripts at test case level, test flow level and suite level
• Strictly adhered to VB Script coding standards to keep library functions more readable, reusable and maintainable
• Extensively worked on Controller to design and develop various manual and goal oriented scenarios.
• Volume and Stress testing is performed using Load Runner
• Manual verification of reports in compliant with IFR Standards

Environment: QTP 9.5, LoadRunner 9.1, VB Script, Quality Center 9.0, Serena Business Mashups, ASP.Net, C#, Visual Studio.Net, AJAX, XML/SOAP, CSS, Web Services, ADSI, Visual Basic 6.0, HTML, DHTML, Java Script, ActiveX, Windows XP/2003, IIS 6.0, COM, COM+, SQL Server 2005, VSS & Crystal Enterprise 8.5.

Bloomberg is the leading global provider of data, news and analytics. The BLOOMBERG TERMINAL and Bloomberg\'s media services provide real-time and archived financial and market data, pricing, trading, news and communications tools in a single, integrated package to corporations, news organizations, financial and legal professionals and individuals around the world. There are around 250,000 users of the Bloomberg applications worldwide.

Bloomberg has developed Earnings Estimates application (EE Application) for use by its clients. The application does not provide any view/call for the Industry/Company but provides information to support decision making of the clients. It provides a consensus number for a measure/attribute based on the estimates received from Brokers/Dealers covering the particular security. The internal users of EE application are Data Analysts who monitor and control the sanctity of the data. Analysts have to resolve any discrepancy/variations in the data in the timely manner.

Responsibilities:

• Analyze the requirements and identify the features and functions to be tested and automate where possible
• Design, Develop and Execution of Test Plan, Test Cases, Test Scripts and Test Steps
• Conducted internal and external reviews as well as formal walkthroughs, and participated in status meetings. Reviewed the use cases written by the Business users
• Regression and Performance testing based on network, web and service oriented architecture
• Cross browser compatibility and MQSeries messaging testing
• Involved in assigning tasks to the offshore team and was instrumental in implementation of any new formats in the test scripts
• Performed unit testing on various patches and hot fixes for the application after release and was responsible for running the smoke test whenever a New Build is deployed into SIT
• Worked with different API’s like Excel & File System Object
• Manual verification of XML files passed and received via web services
• Extensively enhanced the QTP with VB Scripting for Loading the Test Data and reporting the results in Excel Sheets at run time
• Responsible for running the Daily Runs of QTP Regression Test Suite and reporting the Daily Run results to the whole team via Excel reports with QTP Results. The reports also includes Defect Dashboard which contains the currently opened Critical & Major Defect details and the defect graphs by severity and priority, Defects found vs. Kill rate where the higher management was interested in
• Designed test scenarios in the Controller for the application under test and executed the scenario by connecting to various Load Generators located at different geographical locations
• Analyzed the results through Average Transaction Response Time, Hits per Second and Throughput using Load Runner 8.1 and created the user scripts to enhance & debug the same through transaction points, parameterization & correlation
• Defects were monitored and tracked in Rational Clear Quest
• Manual verification of reports in compliant with IFR Standards

Environment: QTP 8.1/9.x, LoadRunner 9.1, VB Script, Python, Quality Center, Java, ASP.Net, XML, Web Services, SOAP, HTML, Oracle, SQL, TOAD & CVS.

The TSS & AUSS essentially addresses the following key objectives at AHA:

• Intranet AppsThese systems are used by the front office and customer service departments to serve the customers and generation of travel & automotive new business, endorsements and renewals.
• B2B AppsThese systems are used by the corporate agents and producers to serve the customers and generation of TSS & Automotive new business and non-financial endorsements.
• AIG Website This is an online system which is accessed by the customers and passengers for enquiry and request for TSS & Automotive new business.

Responsibilities:

• Involved in designing, developing and modifying the Test Strategy Driven automation framework and Test suites using QTP for regression testing
• Responsible for gathering Business Requirements, Functional Requirements and Design Documents
• Performed Functional, Integration, Regression, End to End and User Acceptance testing
• Reported the defects with proper Priorities and Severities
• Extensively designed, developed and used object oriented programming to build common library and application specific library functions using VB Script
• Involved in peer reviews of manual test cases and automation test scripts
• Strictly adhered to VB Script coding standards to keep library functions more readable, reusable and maintainable
• Manual verification of XML files passed and received via web services
• Used Performance monitor and Load Runner graphs to analyze the results and database to create management & matrix reports in Excel
• Used Controller to perform Load Test, Longevity Test, Stress Test, Memory Leaks, CPU Utilization, Response Time, TPS and analyzed other scenarios
• Manual verification of reports in compliant with SOX Standards

Environment: QTP, LoadRunner, ASP.Net, VB.Net, Sybase, SQL Advantage, Visual Studio.Net, XML/SOAP, XSL, CSS, Web Services, ADSI, Visual Basic 6.0, HTML, DHTML, Clear Quest, VB Script, Java Script & VSS.

National Library Board (NLB) is a Singapore government statutory board and is also a leading Library and Information service provider in Singapore. It maintains a network of libraries and information services through advanced computer networking and infrastructure. Digital and Online library services and facilities are provided through various portal services.

Content Publishing Management System (CPMS) is developed and conceptualized using WebLogic Portal 8.1 provides rich and user friendly interface to NLB Staff to develop and maintain various portals. SAS web-services are used as middle layer between SQL 2000 database and front end applications.

Responsibilities:

• Involved in writing and implementing the Test Plan, Test Cases, Test Procedures, Test Sets using design document and functional specs with Quality Center
• Conducted Functionality Testing and Regression Testing using QTP
• Conducted Sanity Testing, Documentation Testing, Browser Compatibility Testing, Installation Testing & System Testing
• Wrote Integration Test Plan and tracked daily activities by getting updates for each task and following up on any open issues resulting from integration testing step
• Verification of data at backend (SQL) and front-end (windows) and creating matrix & management reports in Excel
• Tracked extensive IT testing issues of the whole project resulting from test execution and categorized according to severity of the problem using Quality Center
• Managed the overall testing effort, including coordination of testing personnel and test lab resources
• Participated in Weekly Project status meeting and updated the process accordingly

Environment: Manual Testing, QTP, LoadRunner, Clear Quest, BA Weblogic, Java, UNIX, Windows 2003, VBScript, Python, SQL Server & VSS.

Confidential,QA Analyst/Tester

Online Check-In system is the internet check-in service provided by Singapore Airlines to its passengers. It is a convenient way to check in for most of the flights and for passengers who have a confirmed booking with Singapore Airlines and have a valid ticket.

Responsibilities:

• Involved in creating the Test Plan for Functional testing and automate where possible
• Involved in monitoring test execution and system resource monitoring of different host machines
• Regression and Performance testing based on network, web and service oriented architecture
• Cross browser compatibility
• Executed SQL queries to check the data table updates after test execution using SQL Query Analyzer
• Used the Test Director as bug-tracking tool to centralize the bugs and also to follow up the bug fixing status
• Involved in regression testing after each build of the application
• Involved in running the Load Test, Analyzing the reports and Documentation of test results
• Analyzing database and creating audit, matrix & management reports in Excel

Environment: Visual Basic 6.0, ASP 3.0, HTML, DHTML, VB Script, Java Script,
ActiveX, IIS4.0, COM, COM+, SQL Server 2000, Windows 2000, ADSI, XML, CSS, UML,
Crystal Enterprise 8.5, VSS, Test Director & LoadRunner.

The Infotap system provides an infrastructure for library patrons to access the
library’s multimedia, printing and internet access facilities at library premises. It also regulates usage of multimedia workstations by providing a platform to charge the patrons as per their usage.

Responsibilities (Developer):

• Responsible in Designing and Implementation of CPMS and SAS web-services
• Customization and Implementation of back-end process using ASP.NET, ADO.NET, XML, SOAP and .NET Framework
• Developed Web Services and VBA macros that interact between Data Objects and Business Objects to generate various Management and Performance Reports
• Written Stored Procedures, functions and DTSPackages using SQL Server 2000

Responsibilities (QA Analyst):

• Worked diligently and effectively to understand Business Process while participating through Interactive sessions with Development Team and Business Users
• Developed Test Cases and Test Scripts based on functional Requirements and Functional Use Case Documents
• Extensively Tested New Applets / Views / Screens / MultiValue Gropes /Field Labels / List of Values / Drill Downs (Hyperlinks) as per the Test Cases
• Involved in Functional, Regression, Performance and User Acceptance Testing (UAT) and Access Online applications using Test Script Language (TSL)
• Validated data in backhand on green screens
• Extensively used SQL scripts/queries for data verification at the backend
• Participated in requirement and design walkthroughs
• Provided a weekly project report that includes Test Metrics and status reports

Environment: BEA WebLogic Portal 8.1, Java, ASP.Net, VB.Net, Visual Studio.Net,
Web Services, XML/SOAP, CSS, ADSI, Visual Basic 6.0, HTML, DHTML, VB Script,
Java Script, ActiveX, IIS 6.0, COM, COM+, SQL Server 2000, Sub Version, Test Director, LoadRunner, PVCs & Merant Tracker Tool.

Confidential,
Developer/Tester

This system provides updates, rumors, news and views on Singapore and Malaysia stock markets.

Responsibilities (Developer):

• Created Database Tables, Stored Procedures, Triggers and DTS Packages in SQL Server
• Physical Design of the Database, Schema Generation, Performance Tuning, Database Troubleshooting
• Design and Development of Web Pages where done using ASP, HTML & DHTML. Client side validations are taken care by Java Script

Responsibilities (Tester):

• Involved in creating the Test Plan for Functional testing and updating the process flow charts as per the design documents and change requests
• Involved in Performance Testing of application on different platforms using Load Runner by creating Load Scenarios using Java Vuser Scripts
• Involved in testing various protocols like MMS, SMS, POP3/IMAP & OMA/SyncML
• Involved in monitoring test execution and system resource monitoring of different host machines
• Executed SQL queries to check the data table updates after test execution using SQL Query Analyzer
• Executed the test scripts and saved the results in Test Director
• Created the test data for interpreting positive/negative results during functional testing
• Used the Test Director as bug-tracking tool to centralize the bugs and also to follow up the bug fixing status
• Involved in running the Load Test, Analyzing the reports and Documentation of test results

Environment: Manual Testing, LoadRunner, Test Director 7.0, Oracle, TOAD, SQL Server, Windows NT/XP, UNIX, JAVA, XML, VB 6.0, ASP, HTML, DHTML, XML, XSL, VB Script,
Java Script, Crystal Reports, IIS, COM, MSMQ, Visual Interdev 6.0 & VSS.