PROFESSIONAL SUMMARY:

• 8+ Years of experience in Software Testing including Performance, Manual, Automation testing in Client - server, web services- SOA, web-based applications. 7+ years of diverse experience wearing multiple hats as Performance Test Engineer/Lead/Consultant with expertise in Performance Testing, Software Testing Life Cycle (STLC), Test Case Development/Automation, Test Scripting in HP LoadRunner/Jmeter/Oracle Performance Testing for Client/Server and Web based applications and services.
• Domain knowledge in Financial, Insurance, Banking, Healthcare, Retails, Oracle e business system etc.
• Experience in performance planning & forecasting, monitoring, diagnosis, testing, tuning and capacity planning using HP LoadRunner, HP ALM and monitoring tools such as HP Sitescope, HP Diagnostics, Wily, Introscope, Dynatrace, AppDynamics, NewRelic etc.
• Thorough Understanding of Software Development Life Cycle (SDLC) Waterfall & Agile, Scrum & Performance Testing Life Cycle (PTLC).
• Collaborated with Key Stakeholders-Business Representatives, Product/Project Managers, Developers, DBA’s, Infrastructure leads, Architects, Middleware etc.
• Expert in Non-functional requirement (NFRs) Gathering & Analysis, Performance Test Plan creation, Performance Test Script Development, Performance Test Execution, End to End Performance Evaluation and Engineering, Performance Monitoring and Analysis of Web/App/DB tiers, Report Performance Test Results and defects to all stake holders.
• Tested different versions of Oracle EBS, Siebel CRM and PeopleSoft HCM/FSCM 9.0/9.1 and Most of the Modules.
• Strong programming skills in UNIX, C, C++, Java and worked extensively on Java & J2EE Applications.
• Excellent skills and experience in performance testing using Jmeter, HP tools Quality Center, QTP, LoadRunner and Performance Center.
• Well versed with all the components of LoadRunner VuGen, Controller, Analysis.
• Extensive experience with scripting in HP VuGen using protocols such as Web (HTTP/HTML), Oracle NCA, SAP-GUI, SAP-Web, Citrix, MQ, Webservices, Ajax, Web (Click & Script), RTE, Siebel Web, Oracle 2-Tier, Citrix, DB etc.
• Expert in creating customized LoadRunner VuGen scripts at API level with complex manual correlation with regular expressions to handle encrypted parameters., user defined functions, development libraries (classes and methods), and error handling.
• Experience with Commercial Monitoring tools like HP Site Scope, HP Diagnostics, DynaTrace, AppDynamics, NEWRELIC, ELK Stack etc. performance monitor and Inbuilt Monitoring Tools etc., to monitor the databases, application and web servers (at OS & Application level) for Performance bottlenecks while conducting Load/Stress/volume and Memory tests.
• Proficient in DynaTrace/APM/UEM/Browser Agent, HP Performance Center/LoadRunner, JMeter; HP J2EE/.NET Diagnostics; memory heap, thread dumps analysis, hands on experience using tools - HttpWatch, YourKit, WireShark, JVisualVM, Eclipse IDE, Fiddler.
• Expertise in Server Monitoring (CPU, Memory, Disk & Network Usages) using Windows PerfMon, UNIX/LINUX VMStat, IOStat, NETStat, MPStat, Dynatrace Client, NMON, IBM WAS Performance Tuning Toolkit etc.
• Strong knowledge on JVM memory management, GC Algorithms, tools and techniques to monitor the Heap utilization and trends.
• Ability to isolate exceptions by tailing application logs, creating and analyzing AWR reports, working with low level SQL queries to extract and validate test data, working knowledge of macros, working knowledge of java scripting, creating and deploying mocks/stubs using Soap UI.
• Hands on experience in writing SQL and PL/SQL for database testing, database connectivity, Oracle10g, configuring TNS file and connecting through TOAD.
• Experience in Defect management, including Defect creation, modification, tracking, reporting using industry standard tools like JIRA, Rational Clear Quest, Test Director and Quality Center.
• Proven leadership skills (have lead multiple teams both Offshore & Onsite-Offshore models).

TECHNICAL SKILLS:

Protocols: HTTP/HTML, Web Service, Citrix, FLEX, .NET, Siebel, SAP GUI, AJAX Click and Script

Operating Systems: Windows Server 2003 - 2008, Windows 7/8, Unix, Linux

Programming Languages: C, C++, Java, HTML, CSS, Javascript, DotNet PHP, XML

Testing Tools: HPLoadRunner 8.1/9.5/11.0/1.5/12.02/12.5/12.53, HP Performance center 9.5/11.0/11.5/12/ ALM, HP Quality Center 9.0/9.2, QTP, JMeter 2.7/2.8/2.9/2.10, SOAP UI

Monitoring Tool: App Dynamics, HP Sitescope, HP Diagnostics, Wily Introscope, BMC Patrol, Dyna Trace.

Web/Application: IBM Web Sphere, Web Logic 7.x/8.x/10.x, Tomcat 5.0/5.5, Apache

Database: Oracle, DB2, MY SQL, SQL Server

Internet Skills: JSP, ASP, HTML, DHTML, XML, VBScript, JavaScript

Domain Knowledge: Banking/Financial, Healthcare/Insurance, Retail & E-Commerce

Network: TCP / IP, FTP, Telnet

Others: Rapid SQL, Toad, MS Project, SharePoint, Crystal Reports, SQL Server Management Studio, MS Visio, MS Access and Enterprise Architect

PROFESSIONAL EXPERIENCE:

Sr. Performance Engineer/Lead

Confidential, Rochester, NY

Responsibilities:

• Involved in gathering Business Requirement, studying the application and collecting the information from developers and business teams for EXCELLUS/ UNIVERA/ THINKOWL/ DASHBOARD/ FACETS Applications.
• Discussed with the business teams in understanding the load, stress criteria and helped them identify the critical scenarios on an application from an end user perspective
• Analyzed software specifications and technical service description documents.
• Developed the Performance Test Plan & Scope documents and Performance Test Cases.
• Used JMeter to test Webservices and designed SOA Test Frameworks using JMeter.
• Performed Load testing, Performance testing and Stress testing using Load Runner v 12.53.
• Designed multiple Load Runner scripts (Vugen) with different protocols like Web, BPM, Flex, AJAX, Tru Client, Citrix, Web services for load testing different GUI and other applications.
• Used Manual and Automated Correlation to Parameterize Dynamically Changing Parameters.
• Analyzed graphs and reports to check where performance delays occurred, network or client delays, CPU performance, I/O delays, database locking, or other issues at the database server.
• Worked on Throughput, Hits per seconds, Network delays, latency, and capacity measurements and reliability tests of on multi- layer architecture.
• Configured Web, Application, and Database server performance monitoring setup using Load Runner Controller, Dynatrace, Splunk & HP diagnostics.
• Used Dynatrace, Jprobe tools for profiling the application to find out where the performance issue.
• Did deep diagnostics using DynaTrace Tool, Monitored DB and Application Servers to trouble shoot root cause of problem
• Monitored the software Performance on different Windows and UNIX environments.
• Analyzed various graphs generated by Load Runner Analysis including Database Monitors, Network Monitor graphs, User Graphs, Error Graphs, Transaction graphs and Web Server Resource Graphs.
• Pulled AWR Reports for DB Analysis and shared with DBA team for more insight also used SQL Profiler to monitor the DB while testing the Application.
• Analyzed the Windows Resource utilization viz. CPU and Memory impact on the application and server when there is a change in load and environment.
• Extensively used Splunk to monitor the Jboss logs of the applications which are under testing.
• Monitor resources to identify performance bottlenecks and tuning JVM.
• Experience in monitoring middleware application server’s performance metrics like, Thread count, JVM heap size, queue size etc.
• Compared the results to baseline and providing the results comparison chart to the development team.
• Responsible for making defect status report and project status report every week.

Environment: Microsoft J2EE, JAVA, Web Sphere, SQL Server, Linux, PeopleSoft, Weblogic, XML, VuGen, Java JRE1.7, Loadrunner 12.50/12.53, HP Performance Center 12.20, DynaTrace6.3, Jmeter3.1, Web services, BPM, SoapUI, Splunk6.5, OEM 12c.

Sr. Performance Engineer/Lead

Confidential, Dallas TX

Responsibilities:

• Implement process procedures for Enterprise Wide Performance & Load testing services for CREDEX/ACV/CASHWISE/TLPRO/EALPRO/F-LOAN Applications and other core systems Integrations.
• Worked with Business/application teams to ensure performance SLAs are correctly identified and validated through proper load and performance testing.
• Managed releases by participating in Performance Test Requirements meetings and documentation, Test Planning sessions with shareholders, Daily status reports to teams, and Exit Review meetings. created and executed performance testing strategy and lead execution of various performance test types, scheduling, scoping, scripting and data mining and conduct performance testing, analyze results, and monitor performance KPIs for new site integration, system optimization, and activation.
• Developed different scenarios to isolate bottlenecks like Smoke Test, SOAK testing, Stress testing, etc. and to identify transaction performance against SLAs.
• Hands on Experience on JMeter and HP LoadRunner (Virtual user generator, Controller, Performance center, Result Analysis).
• Experienced with protocols (Web HTTP/Html, Web Services, Ajax True Client, SAP GUI protocols and SAP web Protocols, JavaOverHttp User).
• Written LoadRunner Scripts, enhanced scripts with C functions, Parameterized, stored dynamic content in LoadRunner functions.
• Run time settings were configured for HTTP, iterations. Simulated Modem speeds to bring the testing scenario to real world.
• Identifying performance issues using monitoring tools such as HP SiteScope/Appdynamics /APM Dynatrace.
• Experience with ElasticSearch ELK to visualize and analyze application data; use ElasticSearch for event monitoring.
• Review Application Server metrics such as CPU, Heap Use, Garbage Collection Policy, Threads and Connections in HP Diagnostics to identify performance bottlenecks.
• Analyzed the test results (TPS, Hits/second, Transaction response time, CPU utilization etc.) using LoadRunner Analysis, various monitoring tools and prepare Test Reports.
• Analyze application JVM usage and GC performance.
• Analyze Java heap dump to find application deadlock
• Test and identify application slowness (i.e.: JVM memory shortage, DB connection pool shortage)
• Experience with JProfiler to identify memory leak in Java application
• Experience with Linux performance analysis and kernel tuning (vmstat, ps netstat, mpstat, iostat, iotop, taskset, numastat,)
• Involved in performance tuning of middle ware WebSphere application servers, made configuration changes in QM.ini configuration file for queue manager log, listeners and channels.
• Worked with log file size and log buffer size parameters to improve performance of MQ servers.
• Monitored MQ server performance metrics like health, status, bytes received and sent through channels, listener session count, backlog, queue depth etc.
• Extract Transform Load (ETL) development using SQL Teradata and Oracle server to develop jobs for extracting, cleaning, transforming and loading data as part of software update cycle.
• Collaborate with Data Management resources to debug ETL development and ensure the timely delivery of products
• Use Oracle OEM to identify expensive SQLs and Oracle SQL tuning advisor to find missing index
• Coordinated presentations for performance testing team, mentoring the team for advanced performance testing and high level monitoring prepared client specific daily and weekly progress reports of each work item and deliverables covering accomplishments, activities planned, issues/risks identified
• Coordinating with the Project Team for Test closure report Sign offs.

Environment: Load runner 11.5/11.0/9,52, Performance center 11.00, DynaTrace, SiteScope, TOAD, Splunk, SQL Server Management Studio, Web logic 11g, Windows XP, Web methods Integration Servers, Windows 2008, Windows Vista, Web applications, Portal applications, XML files.

Performance Engineer

Confidential, Dallas TX

Responsibilities:

• Reviewed the Business Requirement Specification Document and the technical specification of the application
• Reviewing System Requirements to define testing scope for various levels of testing (Functional, System, Regression, and UAT).
• Experience testing Transaction processing system for End Users during UAT and ensuring that payments made and received were calculated based on all the Business rules.
• Performed various NFT Tests like Load, Stress, Spike, Endurance & Failover Tests
• Developed Test Objectives and Test Plans.
• Coordinated the testing effort towards End-to-End testing to verify the proper functioning.
• Create automated test scripts with Jmeter and Load Runner VuGen
• Researched on the usability of Jmeter for the products Performance Testing.
• Developed Loadrunner Scripts in Web, Web services, Flex and Citrix protocols.
• Develop/Enhance automation test framework using python/c/shell scripting. Provided input into the overall test process and Test Plan.
• Worked on various interfaces and end points using WSDL and SOAP messages given by the developers.
• Used Oracle SQL Developer for writing SQL Queries to verify and validate the uploaded data in database.
• Parameterization to test the application with different sets of data and error handling in the scripts
• Conducted IP Spoofing using Load Runner Controller.
• Preparation of Load Generators and test execution, tracking metrics such as TPS, Response Time, Transaction Graphs, Run Time Graphs and Resource Graphs.
• Monitored and analyzed various graphs for the client side and server side metrics like Transaction Response Time, Hits per second graph, Throughput, Memory & CPU utilization, database response times, active/idle threads, size of weblogic queues etc.
• Monitored and tuning the Application Server using DynaTrace/Sitescope.
• Monitored the Heap utilization using Jconsole/JvisualVM
• Analyzed the top consumed requests or sql statements using HP Diagnostics.
• Identified bottlenecks for a clustered environment relating to Indexes, Connection Pools, Garbage collections, Memory heap size and fixed them by changing configurations with the help of the DB team.
• Analyzed results for Bottlenecks and made recommendations for the bottlenecks.
• Analyzed, interpreted, and summarized meaningful and relevant results in a complete Performance Test Report. Helped establish standards and best practices for system deployments, upgrades, maintenance, and administration.
• Investigated, analyzed and made recommendations to management regarding technology improvements, upgrades and modifications
• Reported performance test results, communicate technical issues with performance recommendations.

Environment: LoadRunner9.52, Jmeter2.5/, HP Performance Center, Quality Center, HP ALM, JVM, Sitescope/Diagnostics, Dynatrace, UNIX, Vmstat, Nmon, Netstat, MS Visual Studio.Net, MS Visio, MS Visual Source Safe, Application Servers, Tomcat Servers, Web Logic, Web Servers, Oracle 11g, Toad, SQL Developer Message Queue Servers.

Performance Engineer

Confidential, Fort Worth, TX

Responsibilities:

• Gathered user requirements and designed the Test Plans and Test Scenarios accordingly, which involved creating Business flow diagrams in Quality Center
• Identify the critical business transaction flows and their workloads for performance testing
• Generated performance test scripts using HP LoadRunner
• Monitored using HP Diagnostics and PerfMon to find the inferences for analysis
• Sharing the interim analysis reports with the application team
• Prepare and review Performance test reports
• Identified performance problems or bottlenecks and recommended possible steps for remediating using HP Diagnostics
• Using LoadRunner, executed multi-user performance tests, used online monitors, real-time output messages and other features of the Load Runner Controller
• Designed and developed performance testing automation artifacts (scripts, functions, scenarios, processes) for simple to complex testing situations using HP Load Runner
• Identified the Memory leakage or Garbage collection on HP Diagnostics and worked with middleware team on heap size
• Pulled AWR reports from the DB for Every Test Execution for DBA’s Review
• Wrote JMeter Script to Automatically generate AWR Reports during the Tests without any Manual Intervention
• Analyzed performance, transaction, and server resource monitors for meaningful results
• Created test strategies and conditions for load, stress, concurrent users, and network bandwidth scenarios
• Assisted the project teams in identifying and documenting performance test requirements
• Designed the performance test harness for execution on automated, performance, and endurance testing platforms
• Work with business and technology leads to identify the appropriate data for testing, and prepare that data for the test cases
• Performed problem solving analysis and root cause for system functionality and testing challenges using Load Runner Analysis Tool
• Worked closely with developer debug and to know the functionality and flow of the application
• Responsible for Reviewing and analyzing the test results to confirm, establish, and communicate the cause of the discrepancy.
• Implemented recommendations to retest as per client’s request to ensure the recommendations work.
• Sharing the deliverables to be delivered at each phase to stake holders.

Environment: QTP 9.0, Quality Center 9.0, Load Runner 9.5, Web logic, J boss, VB Script, SQL, Java, SOAPUI, Windows XP, MS Office, Jira.

Confidential, Columbus OH

Responsibilities:

• Worked closely with software developers and took an active role in ensuring that the software components meet the highest quality standards.
• Worked as an independent consultant for performance testing and coordinated with multiple Teams.
• Worked closely with Development team to discuss the Design and Testing aspects of the applications to design the Test plans.
• Actively participated in the daily project meetings and walkthroughs.
• Involved in preparation of estimation, capacity matrix, performance strategy docs and conducted assessments and data modeling using excel.
• Worked on Web, Web Services, and Clint-server, Main frame, and SOA, J2EE, .Net and legacy applications.
• Responsible for testing batch jobs in an enterprise wide environment.
• Worked on different protocols like HTTP/HTML, Web Click &Script, Web Services, and Citrix ICA using LoadRunner 9.1
• Designed performance test suites by creating VU test scripts, workload scenarios, setting transactions, rendezvous points and inserting them into suites using Load Runner.
• Responsible for testing the applications in different scenarios like Average load test, Spike test, Endurance test, Volume test and Peak Load test.
• Configured Offline & Online Diagnostics like J2EE/.NET Diagnostics through performance centre.
• Used SiteScope to monitor server metrics and Performed in-depth analysis to isolate points of failure is the application.
• Monitored system resources such as CPU Usage, % of Memory Occupied, VMstat
• Analyzed JVM Heap and GC logs in Web Sphere during test execution.
• Conducted result analysis and communicated technical issues with developers and architects
• Involved in defect tracking, reporting and coordination with various groups from initial finding of defects to final resolution.
• Created comprehensive test results report.

Environment: Load Runner 9.1, Performance Center, SiteScope, HP Diagnostics, Excel, Oracle, MS SQL Server, Web logic, JAVA, AJAX, ASP.NET, Quality Center, J2EE Diagnostic Tool, web, Windows 2000/XP, Adobe flex, SOUPUI.

QA Analyst & Performance Tester

Confidential

Responsibilities:

• Evaluated Business and System Requirement documents for testing standards
• Evaluated the integrity of code across multiple customer-preferred, vendor-specific environments
• Participated in test planning, writing test cases / scripts And Created a detailed System Test Plan and procedures.
• Developed unit tests and built scripts to support continuous integration of apps for bug free releases
• Test case automation and execution
• Assisted the teams in planning, design and execution of server testing for performance
• Generated test summary reports providing recommendation on app vulnerabilities, functionality and performance .
• Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
• Understanding the test environments, components involved. Created detailed working plan, resource plan and identify risks / dependencies for the project.
• Created function library for different validation steps commonly used in test cases, Used descriptive programming model.
• Involved fixing QTP scripts where some of the objects changed and correcting the test data etc.
• Extensively worked with reusable and multiple actions and created VB test scripts using VB Add -ins for different scenarios and descriptive programming in scripting dynamic objects and reusable actions in defining scenario flows.
• Involved in testing Web services and XML with SOAPUI to locate WSDL file on internet, create Test cases and to run them.
• Involved in Installation of Load runner and created scripts financial applications on Oracle EBS Applications.
• Conducted Load and Stress Testing on Website's workflows to identify and report performance bottlenecks.
• Design, create and execute test scripts with appropriate test data for different applications for migration from web logic to Jboss .
• Involved in Preparation of Defect Status, Traceability Matrix and Validation Summary reports.
• Participated in defect review meetings with the team members.

Environment: HP Load runner, HP QTP, Windows 2000 NT, UNIX, DB2, SQL, Quality Center, VuGen, Web services.