SUMMARY:

Self - motivated QA project management professional with extensive experience managing diverse aspects of testing approaches. Consistently relied upon to collaborate with internal/ external partners with the highest level of integrity. Demonstrated excellent communication, presentation, and problem solving skills.

PROFESSIONAL EXPERIENCE:

Confidential,Des Plaines, IL

Technical Lead

• Lead and expanded the team from 0 to 5 which includes Automation and Functional testers involved in testing web apps, mobile web apps, and thick clients.
• Resource Planning/Resource allocation, Work Delegation, Project Scoping, Project Status Reporting (on time), Test Planning, and Test Strategy are performed successfully.
• Involved in Budget planning for the training, software tools/licenses and resources.
• Expanded application performance metric visibility - with self-service access to product SLAs, test cases, performance results and trends using Jenkins, Sharepoint, Internal/external client wiki sites.
• Performance testing of complex multiple tier applications using a different flavor of technology: IIS, .NET, Thin and Thick clients. Vendor based application, .NET components.
• Incorporated APM tools such as AppDynamics, Gomez UEM and HP OEM to isolate performance issues within Test Environment and post deployment to production
• Created Project Plans, Test plans, test cases. Scenarios and Scripts, based on areas of concerns in Production and captured transaction flow using Adobe Omniture.
• Ensured all reported bugs are actively worked on and prioritized to resolution based on level of impact in production.
• Provided daily reports of results and status of project to key stakeholders and senior leadership to ensure transparency of work being conducted.
• Introduced better version control and deployment for Developers and Release Management team using Github to reduce costs.
• Analyzed and expanded existing CI (Continuous Integration) Testing and expanded to in corporate Organic testing resulting in steady decline in number of Defects.
• Point of contact to plan Crowd Sourcing/UAT Testing to ensure Business SLA’s and Customer Experience are in-line with Project Requirements.
• Managed and coordinated functional activities of performance testers participating on cross-functional teams for specific Product Deployment efforts.
• Hands on scripting using VUGen within ALM and consolidating test cases and projects for better version control.

Environment: Loadrunner 11.5, Quality Center/ALM, HP APM, QTP, Jira, Selenium, JMeter Java, Sharepoint, Salesforce, Gomez UEM, AppDynmaics

Confidential, Elk Grove Village, IL

Technical Lead

• Partner with Application Leads and Enterprise Architects to analyze system / application architecture in order to identify testing scope to reduce project risk and optimize test design .
• Hands on individual contributor to performance testing including: developing Test Plans, Loadrunner scripts, scenarios, QTP scripts,
• Delivered daily reports on status of individual projects along with APM results obtained using Salesforce, Gomez UEM reporting and analysis.
• Drive a SWAT team effort to transform monitoring and deep dive analysis strategies, resulted in creation of monitoring strategies referencing direct correlation of Test Results to Production.
• Troubleshooting issues using: IP Spoofing, configuring monitors over firewall
• Performed complex automated testing tasks requiring planning, scheduling, and testing to ensure that developed application meets design specifications and adhere to predefined quality expectations

Confidential, Deerfield, IL

Lead Performance Engineer

• Lead and assist with team projects, focusing on an increase in process efficiencies resulting in accurate, reliable and consistent performance data.
• Develop Standard Operating Procedures (SOPs) for standardize testing, data collection, and reporting.
• Work with group leader & Systems Engineer(s) to specify, maintain and procure test equipment to increase hours of successful test cycles.
• In corporate Real Browser User (RBU) testing using Cavisson Netstorm to understand actual end user browser performance experience.
• Improve cross validation of Performance Test results to Ptoduction by comparing data against APM Tools such as Gomez UEM, Foglight, and Graphite to ensure test result integrity.
• Monitor Production post deployment to identify new concerns and work with Business to understand level of impact and prioritize testing and resolution accordingly.
• Identify Key business transactions of value using Adobe Omniture and in corporate those transactions as part of regression testing cycle
• Worked with teams to isolate key business metrics to consider and in corporate for performance testing needs during peak holiday season readiness whereby stressing specific areas of the architecture to it's max and identify performance concerns.

Environment: Cavisson Netstorm, Selenium, Jmeter, Loadrunner 11.5, Quality Center/ALM, Jira, Jenkins, Gomez UEM, Graphite, Foglight, Java, Oracle 11g, SharePoint Server 2010, Unix

Confidential,Chicago,IL

Sr. Performance Engineer

• Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
• Creating functional and performance testing plan, Updating Plan based on requirement timeline.
• Hands on work with HP Loadrunner 11.5, Selenium, SQL Server, QTP, Quality Center in a client/server environment.
• Lead efforts to introduce and implement Performance Testing solutions for the kiosk and mobile applications for United.com
• Perform optimization; advising on overall Testing infrastructure, ETL and Testing (front-end) tools; performing Test data archiving strategy and approach.
• Implemented solutions to help provide higher level of transparency to tests and test results

Environment: Loadrunner 11.5, Quality Center/ALM, HP APM, QTP, Jira, Selenium, Java, Oracle 11g, SharePoint Server 2010, Windows Server 2008, Windows 2000, Windows XP, Windows 2000 Server and Windows 2003 Server

Confidential,Chicago, IL

Performance Test Lead

• Creating functional and performance testing plan, Updating Plan based on requirement timeline.
• Hands on work with HP Loadrunner, Selenium, SQL Server, QTP, Quality Center in a client/server environment.
• Introduced Performance testing through Loadrunner in conjunction with QTP Scripts to assist identifying user experience.
• Performance Testing within a client/server based environment.
• Conducted designing test automation strategies, created test scripts in Vugen using Web Http,Web Services and Ajax protocol, Scenarios, test plans and performed inspection of test scripts.
• Manage Testing approach for Northern Trust’s largest revenue generating project.
• Working closely with the management team to successfully setup Focal point, Share Point for all performance testing estimates, performance requirements analysis and engagement process implementation.
• Engaged as an onsite Delivery Manager and ensure timely delivery by delegating work to Near Shore and Offshore teams and monitoring their work to avoid delays and delivery issues.
• Perform optimization; advising on overall Testing infrastructure, ETL and Testing (front-end) tools; performing Test data archiving strategy and approach; requirement.
• Provide customized solutions to various business groups by deploying different testing strategies and methodologies like agile, waterfall, Scrum, and a mix and match of few.
• Playing a key role in developing overall test strategies, methodologies, standards, processes and templates used by the Testing CoE.
• Managing a team of 15 + employees and third party consultants located in 3 different strategic locations.
• Develop scripts using Vugen multiple protocol Web Http,Web Services, Citrix, SAP Gui.

Environment: HP Tools (Loadrunner 11.5, QTP, Quality Center) Oracle 10g, Rally, Introscope, Wily APMCMS,Agile SDLC Testing, SOAP UI

Confidential,Schaumburg, IL

QA Lead

• S- Corporation Ownership of Snappy Car Wash
• Identified and Partnered with an offshore QA Consulting Firm for Testing Needs
• Setup new Testing team from ground up to Meet Clients requirements
• Lead discussion of reviewing project plans to ensure the product adheres to the application requirements.
• Coordinated Development and Execution of Test Plans, Test Cases & Test Scripts on a daily basis during IST Time to ensure Project Timelines are not impacted.
• Thorough ETL Testing conducted against MySQL.
• Involved in discussion of reviewing project plans to ensure the product adheres to the application requirements.
• Involved in Manual and Automated Testing of the application.
• Designed, documented and execute backend tests
• Analyzed performance test results to identify performance impacts such as bottlenecks, hardware capacity reductions, latency root cause.
• Provided guidance to the PMs on creation and execution of performance tests such as load, capacity, and duration tests for requested functionality.
• Logged and Communicated defects through jira and involved in root cause analysis with PMs and Development teams.

Environment: HP Tools (Loadrunner 10.0, QTP, Quality Center), Jira, Jenkins, MS-Word, MS-Excel, MS-Project, Visio, Windows XP/Vista/7, Linux, JAVA, J2EE, XML, MySQL, HTML, Java Script, TCP/IP, HTTP

Confidential, Chicago, IL

Lead Performance Engineer

• As Lead, Coordinated Testing efforts onsite and offshore across US, India and Argentina.
• Used Agile process to ensure quick and effective methodologies to meet timelines.
• Involved in Requirements Gathering working with Project Managers, Developers, DBA’s, Network Engineers, and System Engineers.
• Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
• Coordinating and arranging Crowdsource/UAT testing for mobile app solutions
• Lead efforts to introduce and implement Performance Testing solutions for existing brands such as Hotelclub, RatesToGo, and Away.com.
• Heavily involved in creation and execution of tests through Loadrunner.
• Coordinated efforts to streamline existing Test Scripts through modularization.
• Introduced Open Source solution for Performance Testing using JMeter for host level testing.
• Introduced automated solution of test execution through use of Jenkins/Hudson for tests using open source tools.
• Implemented solutions to help provide higher level of transparency to tests and test results.
• Involved in Performance Testing of Mobile Applications for iOS and Android operating systems.
• Worked with DBA’s to conduct stress/stability tests against Exadata using JMeter which was not possible through Loadrunner.

Environment: HP Tools (Loadrunner 8.0-9.0, QTP, Test Director, Quality Center), Jira, Greenplum, Graphite, Jenkins/Hudson, Gomez, MS-Word, Ms-Excel, MS-Project, Visio, Windows XP/Vista/7, Linux, JAVA, J2EE, XML, Crystal Reports, Oracle, SQL, MySQL, HTML, Java Script, TCP/IP, HTTP, FTP

Confidential,Chicago, IL

Sr. QA/Systems Analyst

• Reviewed and analyzed all the Functional Requirements Specifications, High Level Design, Detail Level design and Business Functional Specification document to develop test plans and test cases.
• Analyzed system requirements and developed detailed Test Plan, Test Cases, simple Unix Scripts for testing the functionality, GUI, security, and usability.
• Involved in discussion of reviewing project plans, creating test cases and test procedures that ensure the product adheres to the application requirements.
• Used in-house proprietary automation tool termed BRIO as the automation test tool for Functionality and Regression testing of the application.
• Performed data integrity testing by executing SQL statements and manually verifying the contents.
• Performed data driven testing using Excel sheets and database in BRIO and verified that the application was working properly with different data inputs.
• Performed White box, Black box, Validation testing to check that all functional requirements satisfied.
• Documented the Test Cases, Test Procedures, Test Scripts and Test Metrics in IBM Clear Case.
• Defect tracking done using IBM Clear Quest.

Environment: IBM Rational Tools(Clear Case and Clear Quest), Tandem(HP-Nonstop servers), Java,J2EE,EJB,Java Script, Windows 2000/XP, MS-Office, SQL, Squirrel, Toad, Linux, HRI(for load testing)

Confidential,Elk Grove, IL

Sr. QA Analyst

• As QA Analyst, involved in Testing, Debugging, and Bug Reporting & Documentation.
• Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
• Documented Test cases corresponding to business rules and other operating conditions.
• Involved in developing UAT Test Plans.
• Performing functional, Black Box, integration, system, regression, user acceptance (UAT), and performance tests on Java and .NET based web applications.
• Tested Unix Shell Scripts developed to ensure the export data from flat files to the database.
• Involved in writing Test Cases based on Application under test by using Mercury Quality Center 8.2.
• Involved in generating test scripting by using Mercury Quick test professional 8.2.
• Performed Integration Testing, Functionality testing, System Testing, Regression Testing.
• Developed both Manual and Automation Test scripts based on Test Scenarios.
• Involved in Core testing, basic testing and Delivery testing.
• Conducted Black Box Testing (Functional Testing & Regression Testing) using Win runner/QTP.
• Coordinating and arranging UAT testing after completing the basic, core and delivery testing.
• Developed Test scripts in TSL using WinRunner.
• Conducted browser compatibility test of application.
• Responsible for working on multiple projects and report to different project managers.
• Automated Test scripts, inserted Verification / Check points to validate the test cases.
• Created synchronization points to handle timing issues.
• Involved in Preparing the Status Reports Every Week which includes Revision History, test cases status, Test metrics, QA Issues and Defects.
• Prepared scripts for Functional testing by using Quick test professional.

Environment: Mercury Tools (WinRunner 7.0, QTP, Test Director, Quality Center 8, Load Runner), VS 6.0, MS-Word, Ms-Excel, MS-Project, Visio, Windows NT/2000/XP, UNIX, JAVA 2.0, J2EE 1.2,JSP, DB2 7.2, XML, Crystal Reports, SQL,PL/SQL, HTML, Java Script, AIX, TCP/IP,HTTP, FTP, Linux, Mainframe