SUMMARY:

• A Computer Engineering graduate with over 7 years of experience in Data Analysis and Quality Assurance within Information Technology.
• Versatility in both commercial licensed software and proprietary applications on multiple platforms with experience in automated testing for web applications.
• Individual contributor in an Agile environment.
• Solid experience with creating and maintaining the testing artifacts tracking progress and ensuring completion of testing within scheduled timeframes and budget.
• Ability to learn in a fast paced environment, very strong critical thinking skills, excellent team player, thrives in a team as well as a sole contributor.

TECHNICAL SKILLS:

Languages: HTML, SQL, PL/SQL, JAVA, XML, VB.NET, ASP.NET

Testing Tools: HP ALM, QC ver. 10, JIRA, Selenium

Database: Oracle, SQL Server, Microsoft Access

Front End: Visual Basic 5

Programming tools: Java, Python, Oracle, C++, PHP, SQL

Version Control tools: Visual Source Safe

Operating Systems: Windows 2000/2008/XP, Windows NT, MS DOS.

Microsoft Technologies: Office, MS Project Server, MS SharePoint Designer

PROFESSIONAL EXPERIENCE:

Confidential

Data Analyst, Consultant

Responsibilities:

• As a member of the Client Implementations team, ensured that customer claims history files were completely and accurately imported into the iSeries/AS400 system on time.
• Analyzed customer format and data elements of incoming extracts to ensure expected data elements existed and aligned with the methods and process utilized to convert/map, load and match claims records with incoming eligibility records.
• Define/document requirements for the movement, integration and reconciliation of customer data sets
• Import/export large data sets using a variety of big - data tools
• Develop AS400 SQL queries to provide proof of successful client implementation and to assist in the matching process by testing eligibility table data to expected outcomes.
• Document data mapping to ensure external data sets align with internal file systems
• Interact with various stakeholders include customer implementation teams and technical IT teams
• Tracked and assigned IT Service Now tasks and requests for the entire team including Dev staff and created custom reports tracking key data elements per management request.
• Manual Testing/validating the data loads are accurate and ready for the customer's go-live
• Responsible for identifying and defining the required test cases/scripts for go live implementations

Confidential

Technical Analyst

Responsibilities:

• Certification for major Payment Brands (Amex, Discover, MasterCard, Visa)
• Strong testing Quality Assurance experience within Agile environment
• Lead tester for the KaNest-L3 automation tool for Terminal Integration Testing
• Database management using Microsoft Access
• Ability to lead a group and facilitate work as a team
• Provided certification services to the stakeholders of card payment processing
• Review of test logs, analyzing the reporting suggestions and defects.
• Analyze of test results and assessment of their accuracy.
• Executing test cases at Customer’s location, using Confidential qualified test tools
• Possess both critical-thinking and analytical skills
• Resolve technical issues in a professional and timely manner
• Provides follow-up 1st and 2nd level support to the business.

Confidential

UAT Tester

Responsibilities:

• Worked with Product and Business Analyst to ensure requirements were captured correctly.
• Created and maintained user acceptance test/business scenarios for one or more projects within the Commercial Card group.
• Created and maintained detailed test cases and scripts or other documents as specified by leadership.
• Ensured UAT test scripts are aligned to the requirements
• Executed test scripts and documents defects for test scripts where the actual results do not successfully meet expected results.
• Worked with QA team to analyze and resolve defects.
• Executed end-to-end testing
• Ability to read and comprehend business requirements and high level design deliverables well enough to create detailed test cases.
• Ability to map test cases to business requirements.
• Basic understanding of development lifecycle and project phases
• Write and execute basic SQL statements

Confidential

QA Tester

Responsibilities:

• Manual / functional testing of devices such as tablets and other mobility products.
• Defect Management using JIRA
• Involved in the entire defect management cycle
• Responsible for identifying and defining the required test cases/scripts (Functional and UAT)

Confidential

QA Analyst

Responsibilities:

• Test planning
• Identify the testing scope, define and create testing plans and strategy for application technical testing and verification against system and business requirements (Functional and UAT).
• Develop Requirements Test scripts and Use cases documents
• Setup/Maintain a repository of Test Conditions (Functional and UAT)
• Test script development
• Responsible for identifying and defining the required test cases/scripts (Functional and UAT).
• Execute testing
• Hands on executing of testing scripts and monitoring testing progress and results in each test cycle.
• Defect Management
• Involved in the entire defect management cycle
• Maintained defects in JIRA
• Measure & report progress
• Report on all QA &UAT testing functions, and report to management on the overall quality experienced as a result of the QA & UAT testing activities.
• Present Metrics to demonstrate the test effort and test progress.
• Automated Testing
• Developed, executed and maintained regression, load and functional testing using the automated tool Selenium.
• Built Regression suite for Automation team to use as a baseline for Automation testing.
• Leverage knowledge of object-oriented programming to help validate, verify, communicate and resolve software issues using Python
• Troubleshoot production issues assigned from programmers/development team

Confidential

Database Analyst

Responsibilities:

• Medic - Created a database for a hospital to maintain patient information and medication distribution using SQL.
• Lace Hardware - Developed a database for a hardware store to manage inventory using SQL.
• Sign Language Glove - Created a Sign Language glove translating American Sign Language to American English using Arduino language that is based on C/C++.

Confidential, Chicago, Illinois

Responsibilities:

• Great ability to managed patients’ information
• Outstanding in acting as a liaison between medical facilities and insurance carriers (HMOs, PPOs, Medicare)
• Handle claims with different and multiple Insurances
• Ability to read and interpret EOBs, and face sheets from medical facilities
• Setting up new patients accounts
• Posting payments
• Knowledge with insurance authorizations and denials
• Correct denial claims with correct information and re-submit claims