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Software Technical Assurance Analyst Resume

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Minneapolis, MN

SUMMARY:

  • Software Tester with more than Eight years of experience in Banking, Financial and Retail & Health Care Industries with strong Business and Functional Knowledge.
  • Experience in all phases of software life cycle, including requirements analysis, planning, designing and execution of tests, defect tracking and bug reporting.
  • Expertise in writing and executing test plans, test scripts, test cases and test data in highly structured and loosely structured development environments.
  • Strong Experience in Web services testing using Selenium and SOAPUI for Functional and Regression Testing.
  • Experience working in Waterfall, Iterative and Agile Methodologies.
  • Good knowledge and experience of providing quality assurance in web - based applications including GUI testing.
  • Experienced in black box testing of web-based applications built on ASP.NET and Java.
  • Experience of using relational databases such as SQL Server and Oracle databases and writing regular or complex SQL queries using MS-SQL server.
  • Very good at bug-reporting and bug-tracking using the test management tools HPALM /Quality Center, Jira and Bugzilla.
  • Well versed in testing application developed in Dot Net frame work. Performed Sanity testing, Compatibility, performance, load and stress testing.
  • Performed Functionality Testing, System Testing, System Integration Testing, GUI testing and Regression testing supported, User Acceptance testing
  • Excellent communication skill, self-motivated, detail oriented, time bound, responsible team player and Ability to coordinate in a fast-changing agile team environment.

TECHNICAL SKILLS:

Methodologies: Agile Scrum, Waterfall, Iterative

Test Management Tools: HP Quality Center/ ALM 12.02/11.X/10.X/9.X, Test Link, TFS, Visual Studio, Test Manager

Automated Testing Tools: UFT/ (QTP) Quick Test Pro, SOAP UI, IBM Rational, Selenium- Web driver (PyCharm)

Defect Tracking Tools: Jira, Bugzilla, Clear Quest. HP ALM. TFS, Visual Studio

Database: MS SQL Server 2005 and 2008 R2, Oracle

Languages: SQL, Visual Basic, HTML, XML, C, Basics of Python.

Project Management Tools: MS Excel 2010, Word 2010, PowerPoint, Visio, Microsoft Project, TFS, Test manager, bpm-online, Visual studio, Jump server.

Operating Systems: Windows XP / Unix, IBM AIX, Windows Vista, Windows MS

Web Browsers: Internet Explorer, Firefox, Safari, Chrome

PROFESSIONAL EXPERIENCE:

Confidential,Minneapolis, MN

Software Technical Assurance Analyst

Responsibilities:

  • Confidential is a leading solution provider for ACA and I am involved in testing cloud-based application for more than 400 clients all over the USA. I am focusing on Enterprise and Reporting only clients. Leads the regression testing project. My focus is mainly to evaluate 1095 forms and eligibility decisions for all the employees and their offer codes before it goes to printing and IRS reporting. Our company tries to keep all its clients under Compliance to avoid Government penalty.
  • I am involved in testing the application, creating the test cases and executing them in Team Foundation Server. Worked with developers to make enhancements to the application. Created future requirements as per the clients need and to make application user friendly.
  • Performed responsibilities of testing user interface and functionality developed by using dot net application. Vast experience with system integration testing application developed for the .NET platform.
  • Having experience in Agile and waterfall Methodology, I am skilled to work in any environment. Sounds communication skills and good ability to multitask allow for skilled delivery of IT solutions. I was the Lead for Willis Tower Watson and Strategic Partners. WTW is the biggest client for Confidential, we maintain their clients under Compliance and regulate 1095 Bs and Cs forms as per ACA.
  • Takes a collaborative approach to problem solving. Adaptable with frequent changing requirements. Work independently on different projects and able to handle the work pressure efficiently. Ensured deadlines were successfully met. Drafted reports and worked with the management team.
  • Worked efficiently on Operation side and investigate the issues from client side and report to triage for further action. Actively involved in clients Audit process during the IRS reporting season.
  • Lead the Project for Non-Employees (COBRA). Created a separate environment for full regression to generate the alerts when Client send the file in and the system should trigger the Alerts in order to minimize the error before we submit to IRS. Evaluate the codes as per the Federal Govt. rule.
  • Use MS-SQL to extract data from the database to modify or update the data for testing. Good experience in creating, maintaining, tuning views, Store-Procedure, user define function and system function using MS-SQL.
  • Participate in all phases of SDLC starting from analysis to delivery of the Application development project and supported enhancement and maintenance of existing application. Fully involved with UAT phase and Production validation after every monthly release.

Environment: WaterFall and Agile mix, Team Foundation Server, Test Manager, MS-SQL, bpm online, Jump server (Jump Box), Visual Studio. Filezilla, Visio, Sharepoint, One Note, Virtual Box.

Confidential,Minneapolis, MN

Business System Analyst

Responsibilities:
  • Developed test plans and requirement based on Castlight Functional Requirements / Low level design documents.
  • Created the Eligibility file for Castlight for data enrichment on the basis of their Health plans, HRA, HSA and FSA. This file I created in the format required for ETL process. So, the Castlight would be able to extract the data from heterogeneous data sources like Peoplesoft and different Health partners
  • Attended weekly meetings to update the development to team leads and Manager.
  • Identified the few scenarios where SOAP-UI needs to be used to test the integration with health provider and employer’s HR database. We also identified that, this application is going to make the asynchronous call based on the batch job processing. The integration tool Rally is used for this purpose.

Environment: Waterfall, People soft, ALM 12.02, Excel, word, Power Point, Visio. XML Web Services. ETL Data Warehouse testing tool.

Confidential,Roseville, MN

Sr. System QA Analyst

Responsibilities:
  • Developed test plans and test cases based on Functional Requirements / Low level design documents.
  • Involved in Data warehouse testing while sourcing data from multiple sources.
  • Attended sprint planning meetings and everyday Scrum call and report day to day updates to the Scrum Manager.
  • Validated the data and perform regression testing in Production and performed End User Data Validation.
  • Extensively used ALM for test planning and test execution and defect login, reporting.
  • Detected Defects, communicated to developers using Bug Reporting tool and Tracking Defects using ALM.
  • Involved in ACH payroll regression testing using QTP and generate VB test scripts to test the functionality of system which support the fund transfer from one account to another maintaining the customer's personal information through the process.
  • Uploaded test scenarios, test cases to Quality center and SharePoint. Documented and summarized test results and report findings.
  • Participate in Project Manager / Tech Leads walk through and defect report meeting periodically,
  • Performed Smoke testing before the production.
  • Discussed issues with Developer team located offshore every day and update the status to onshore team.
  • Environment: Agile, HP quality center ALM 12.02, QTP, Toast SQL(Toad), Unix and Sybase. Lotus. Snip it, Snag It, Share point, Version one.

Confidential,Eagan, MN

QA Engineer

Responsibilities:
  • Performed Functional, Acceptance, Usability and Regression testing during different stages of the application development using agile methodology.
  • Attended Sprint Meetings.
  • Validated whether the IPS messaging is processed perfectly between Prime and the client (health Plan).
  • Validated the Report Layouts (Out of Balance report, Failed Medical Load error report, IPS Metrics report) and verified whether they are sent to the Client (specific health plan) correctly.
  • Experienced in simulating client environment using SOAP-Tithes testing was to validate the APIs and Web Services created to integrate with Health care provider database and employer’s database. This integration is based on the synchronous call.
  • Experienced in writing SQL queries to validate the Member information for the particular health plan and executing test cases.
  • Performed Test data construction, test execution (test lab) and Logged defects during Execution in HP quality center.
  • Performed end-to-end testing to ensure the validity of Business requirements.
  • Environment: Agile, Quality center 10.0, SOAPUI and SQL, Version -One. Excel.

Confidential,IL

Quality Assurance (QA) Analyst

Responsibilities:
  • Analyzed Affordable Care Act (ACA) Business Rules, Data Specifications, end to end Flow Diagrams, Use Cases, and designed testing process flow.
  • Reviewed requirement documents for accuracy, clarity, and requirement testability.
  • Performed Functional, Black Box, integration, System, and Regression testing.
  • Prepared Test data to enable the software to be quality checked through automation using Quick Test Pro (QTP).
  • Developed the Test Cases in Excel and attached to the corresponding QC
  • Re-opened the QC with issues, followed up with the Developers, retested, and closed them
  • Performed Security Testing at the Administration/User level by modifying/updating the Security tokens
  • Supported the User Acceptance Testing (UAT) and trained the end users based on the Use Cases
  • Attended Stand up Meetings to be up to date on the progress of the projects and provided the status updates.
  • Generated SQL queries to validate various reports, loads and extract processes.

Environment: HP ALM 11. QTP 11.0, IBM DB2, IBM rational tool, MS SQL, Web 2.0

Confidential, Gallipolis, OH

QA Analyst

Responsibilities:
  • Responsible for implementing the QA process at all phases of Software Development Life Cycle (SDLC)
  • Performed Smoke, GUI, Integration, Functional, Regression, Data Integrity, System Compatibility, installation and User Acceptance Testing.
  • Black box and White box testing was implemented as testing methodology.
  • Worked on the Regression Automated Testing and Data driven testing using Quick Test Pro/UFT.
  • Created Synchronization points to synchronize the Test script to the Application speed in Quick Test Pro.
  • Extensively used Test Management Tool Quality Center to manage and execute test scripts.
  • Experience in Selenium.
  • Used Quality Center for tracking the defects.
  • Used SQL queries to extract the data from the database to check the data integrity.
  • Generated Test Data for Automation Scripts in Excel from QTP.
  • Involved in performing Load, Performance, Stress and Stability testing using Load Runner.
  • Attended Walkthroughs and review meetings with Business Analysts & Development team.
  • Environment: Quick Test Pro, Load Runner, Quality Center, SQL Server, HTML, Selenium, Web Services, Java Script, VBScript, UNIX, MS Excel and Windows.

Confidential

QA Analyst

Responsibilities:
  • Worked in an Agile Methodology. Attended daily stand ups and sprint plan meetings every two weeks to review the user stories for Smart POS software.
  • Analyzed Business Requirement Document (BRD) prior to preparing the test cases for purchase module.
  • Used Quality Center for preparing the test plans and manual test scripts
  • Bugs were reported to Developers using QC
  • Interacted in Peer Review to verify the accuracy of the test cases against requirements.
  • Executed Smoke Testing of the application once deployed in testing environment as part of entrance Criteria of returns.
  • Participated in Component Testing for employee log-ins into the application with employee ID and Pin number.
  • Performed System Testing to review the system’s ability to create purchases or returns of scanned merchandise by using UPC code.
  • Engaged in UI Testing to test the usability, look and feel of the application based on the customer’s specifications of POS functionalities.
  • Responsible for weekly status meetings showing progress and future testing efforts. Performed Functional Testing for the merchandise look up module by UPC code to search in different store locations.
  • Wrote SQL queries to retrieve pricing for each item by category from system database.

Environment: Agile Model, HP- Load - Runner, Windows-7, QTP, Java, Quality Center-10.0, SQL Toad- 9.0

Confidential, Philadelphia PA

QA Tester

Responsibilities:
  • Involved in Test Plan and Test Plan review meetings to provide assistance to the Test Lead.
  • Performed positive and negative testing using data driven test approach.
  • Wrote and implemented the Test Cases/Test Scenarios.
  • Executed the test cases in the execution phase and also involved in the creation of the Requirements Traceability Matrix.
  • Prepared and executed Test Cases to Test the functionality of the application.
  • Interact with the business analyst to understand the business requirements.
  • Analyzed, maintained test results and reported defects to the development team.
  • Participated in Regression testing.

Environment: Windows-6, Java, Mercury Quality Center-3, MS Excel, SQL, HTML,

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