SUMMARY:

• Over Fourteen years of diversified experience and successful as a QA Analyst, Senior QA Analyst, QA Lead and Business System Analyst in the Life Insurance and Financial services sector for software testing.
• Played vital roles (QA Analyst, Interface Business System Analyst, UAT Coordinator, Operations Analyst and QA Team lead).
• Delivered quality products by adhering to various QA Processes and performed Functional, Regression and System integration testing on various technologies and operating systems.
• Certified as Foundation Level Tester from International Software Testing Qualifications Board (ISTQB)
• Efficiently used HP Application Life Cycle Management (ALM) tool to create test scripts, maintain tests and Defect Management, also worked on defect management tools like JIRA, Webtrack and BugZilla.
• Managed large engagements - Start-up projects, Defined plan, developed strategy, Established Process and status reporting
• Experienced in gathering, defining and documentation of Business, process flows, functional, technical and system performance requirements, preparing use cases
• Setup onshore-offshore execution model facilitating team ramp-up, training, Vendor Management
• Solid understanding of Multi-Browser-based Testing and Mobile Devices Testing
• Experience of working on various protocols like FIX, Market Data, Acord, XML testing
• Functional, Regression, Exploratory, GUI, Acceptance, Smoke, Usability, Compatibility, and Integration testing of Client Server and Web Applications.
• Has exposure to UFT test automation tool. Executed automated test scripts.
• Testing expertise on various UNIX operating systems like SUN Solaris 7.0
• Experience in Database Testing using SQL Queries with multiple Databases - SQL Server and Oracle.
• Working knowledge of SQL Query writing, PL/SQL editor tool TOAD.
• Experience in various QA Processes and methodologies like Water fall, Agile, SCRUM.
• Experience in several Industries Life Insurance, Finance, Capital Markets and Publishing.
• Possess excellent oral, written communication skills, team management and pleasing interpersonal skills.
• Ability to stay focused, dedicated and motivated under stressful conditions.
• Ability to keep team members motivated and extract required work.
• Authorized to work for any employer in US. US Permanent Resident, Possess Green card, No Visa Sponsorship required.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant

Responsibilities:

• Participated in Test Process improvement, worked with presales team
• Involved in Identifying “As-Is” data collection focus areas,
• Identified, scheduled and conducted Interviewees with users
• Assisted in analyzing the results of Interviews
• Reviewed existing QA Testing and Defect Management process
• Involved in the preparation of final presentation of the “To-Be” model

Confidential, Overland Park, Kansas

Lead Quality Analyst/Business System Analyst

Responsibilities:

• Prepared of Business Requirements, Functional/Technical Design documents and validation of design with Business users
• Prepared integrated workflows, obtain approvals across systems and validate before hand-off to Development team
• Facilitated testing meetings, developed of process flows, supported requirement creation, development of test strategy, test cases and other testing documentation
• Prepared project documents such as Estimates, schedules, resource allocation and Test Strategy plans.
• Updated the management with comprehensive status reports during management reviews & tracking meetings on a periodic basis
• Worked with business and UAT in ensuring the testing strategy meets the business requirements through walk-through and in collaboration during test execution.
• Prepared test plan for UAT testing, coordinating with end users, Managers and Analysts.
• Conducted meetings with Business teams and Development to discuss the New products and Change request
• Performed backend testing by writing and executing SQL queries to validate that data is being populated in appropriate tables and manually verify the correctness of the data with front-end values.
• Verified the data integrity, Back end database fields mapping compatibility with application front end.
• Mentored the new team members, identifying their training needs and accommodating them into work in a quick turnaround time
• Test Planning, Test case Design, Test Case Execution and Tracking & logging Defects
• Provided QA Sign-Off on code deploying to Production
• Performed all the internal reviews of Test cases, providing support, guidance to team
• Participated in HLD/Test Spec Review Meetings and coordinating daily/weekly status calls.
• Involved in Functional Testing, GUI Testing, Regression testing
• Involved in Transition of project. Planned KT well and completed all the Quality Check points.

Interface Business System Analyst

Responsibilities:

• Collected, analyzed, reviewed, documented and communicated business needs and requirements.
• Proactively identified technology and operational opportunities that influence business strategies and performance.
• Worked with business users and IT professionals as a business problem solver.
• Captured concept ideas from customers and product architect, and developed detailed product and business requirement specifications.
• While working as the Business Analyst, also filled the role of Quality Assurance Lead. Created project timelines/testing target dates and the testing strategy, the testing strategy included the end-to-end process for all systems to support the entire implementation testing effort.
• Rolled the User acceptance testing into the IT testing to promote quicker time to market for new products
• Conducted Requirement Gathering from Business, Analysis and Review, Identify Risk and Mitigation
• Used all types SQL queries like select, insert, update, and delete records.
• Conducted backend testing using SQL queries to validate data for database and used SQL queries for retrieving data from database for executing user specific test cases
• Documented the data and process models and worked with technical team to develop solutions to identified problem.
• Collaborated with Solutions Architect and Technical Leads to review design, and then communicated all enhancements to the entire team.
• Worked closely with various business areas to make sure all output, values and processes worked as expected.
• Conducted weekly testing meetings with entire end-to-end team to maintain target dates, expectations and identified any areas of concern.

QA Analyst and Onsite Test Coordinator

Responsibilities:

• Provided the estimate for number of resources required for the project
• Prepared project plan and test plan for the project
• Ensured the team delivers the project on time
• Define new process related activities and support the existing process activities
• Participated in discussions with Business Analysts to understand the new functionalities
• Used TOAD for writing complex SQL statements for testing.
• Provided training on HPQC on Test plan, test lab and Defect modules to the HUB team and helped the UAT team in UAT testing
• Created daily and weekly status reports
• Setting up defect tracking and test management system
• Trained Offshore Resources on new functionalities
• Provided the Offshore team with daily work allocation
• Reviewed bugs before reporting, re-testing fixed bugs
• Reviewed of the Offshore work on daily basis
• Provided the estimate for testing the change request
• Executed Smoke, Functional, Regression test cases whenever necessary
• Compared of XML files using the tool Beyond Compare.
• Verified of XML Tags and Values W.R.T to the user interface inputs and Acord Standards

Onsite Test Coordinator

Responsibilities:

• Daily Calls with Offshore team for discussing the project activities, Daily work, updates
• Handled QA Process Activities across the vendor teams
• Assisted test manager in preparing project plan and test plan
• Performed pipeline planning for effort and resource estimation.
• Assisted test manager in defining test strategy for interface testing
• Performed Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.
• Assisted in setting up defect tracking and management system
• Assisted in identifying the required metrics

Offshore Test Lead

Responsibilities:

• Daily conference call with client and development team
• US Onsite visit for 3 months to AMEX Client, New York to get knowledge transfer and give support on trading floor
• Assigned daily task to the team clarifying the doubts raised by client and development team
• On-site coordination with offshore team in test estimation for the authoring and execution of test cases
• Designing and Execution of test cases
• Worked on FIX protocol, Market data Protocol verification of backend messages on UNIX machines
• Bug Reporting, Sending Daily status mails and preparing weekly status.
• Maintaining ABACUS Bug Tracking tool
• Addressing clarifications for bugs posted and tracking status of the bugs