Summary

• Over five years of experience in Manual testing, automated testing and QA of client-server based and web based applications using Mercury Quality center 8.0/8.2/,9.0, Mercury Quick Test Professional 8.0/8.2/9.0
• Expertise in Manual and Automated Testing of applications developed on Windows and UNIX Environment.
• Extensive experience on preparing test plans, test metrics, test cases, test scripts and test data based on business requirements and functional requirements.
• Good Experience in Functionality Testing, Integration Testing, System Testing, Regression Testing and Installation testing using White Box and Black Box testing
• methodologies and Business Function Testing, Performance Testing, Stress testing and Configuration Testing.
• Expertise in Problem solving and Bug Tracking.
• Good Experience in Back-end testing on UNIX Operating System.
• Strong Experience on Oracle PL/SQL, SQL Queries like testing and developing the queries.
• Extensive experience testing of different application which is built-up with various web technologies ASP, J2EE, XML, Web services and .NET Technologies.
• Certified Professional in SQL.
• Expertise in programming using Visual Basic, Oracle and SQL on different flavors of Windows.
• Good experience in working with Agile environment.
• Attended Daily Status calls in the morning and updated the testing covered.
• Developed Test plans and Test Cases in interaction with development Engineers.
• Strong in establishing QA Procedures / Standard Methods and Reviewing BRD, TRD & FRD and preparing Test Scenarios.
• Very good in scheduling, planning for the releases, builds, and patches for the QA testing worked with multiple releases simultaneously in QA environment.
• Good aptitude for learning and efficient in Problem Solving.

Technical Skills
Testing tools Quick Test Pro 8.0/8.2/9.2, Quality Center 8.0/9.0/9.2 Load Runner8.0
Languages SQL, PL/SQL, Shell Script.
Operating Systems Solaris 9.0, RHEL 5, Windows 2003 R2.
IDE Visual Basic 6.0, Visual Interdev 6.0, and MS.VISIO.
Databases Oracle 10g / 9i, SQL Server 7.0/6.0, MS-Access00/97
Web Technologies HTML, DHTML, XML, JavaScript, VB Script
Web Sever Web Logic Server 8.2, Oracle IAS 10g, Apache Web Server

Professional Experience

Confidential,Philadelphia
Confidential, April, 2011- till now
QA Analyst
The enterprise has committed to participation in Consortium Health Plans. The consortium includes variable interplan agreements that determine amounts of home and host interplan compensation. The agreements include per contract-per month charges. IBC needs to record and reconcile the financial activity for the Host Consortium PCPM reimbursements.
The primary business goals of this project is to load following ITS Plan Profile Database tables and create reports with host plan(362) data in order to record the financial activity to for Host PCPM reimbursements to the General Ledger Host PCPM receivable account

Responsibilities:

• Attended the Project meetings with project manager, Team Lead to discuss the Business Documents
• Analyzed Business Document with the Team.
• Involved in writing high-level scenarios based on goals set forth from functional specifications
• Involved in writing detail level test cases that would provide adequate coverage to the scenarios, identifying the data sets that would need to complete them
• Executed the Test Scenarios and documented the defects raised
• Evaluated the Results and Analyzed the test results
• Raised Defects and created Defect Report
• Responsible for logging defects in Defect Tracking tool, monitoring their status and tracking them to closure using Quality Center.
• Created data sets to be used in test cases
• After being granted access to the online program was able to write individual test scripts to load into HP Quality Center
• Tested the online functionality of the Consortium Rate Online program with positive and negative data
• Create a daily report of the testing, reporting any open or closed defects.
• After receiving report files from the daily and monthly batch processed was able to test the batch functionality
• Participated in all Status Calls, Test Case Review meetings and Sign-Off meetings with the project team

Environment: COBOL, COBOL with embedded SQL statements, COBOL CA-VIEW Reports,MVS,JCL,DB2,CICS based system, Java

Confidential,VA
QA Analyst April 2010 – March 2011
Credit Card Processing - is one of the top credit card issuers in the US, the company offers plastic with a variety of annual percentage rates, credit limits, finance charges, and fees. Products range from platinum and gold cards for preferred customers to secured and unsecured cards for customers with poor or limited credit histories. Worked on testing the various functional modules of applications that are developed to provide credit card services, mortgage services, auto financing, credit insurance, and other consumer lending products.
Responsibilities:

• Preparation of Test Cases, specifying description, input data and expected value.
• Testing activities includes Functional, GUI and Regression testing.
• Tested the functionality of the application with multiple data including positive and negative data for multiple times.
• Involved in Test Cases review.
• Evaluation of Test coverage and Test results.
• Keeping control over versions of files & modification being made using VSS.
• Responsible for logging defects in Defect Manager, monitoring their status and tracking them to closure using Quality Center.
• Involved in Test Plan preparation.
• Executed test cases and documented bugs found during the process of testing.
• Analyzing the process of Application and preparing framework for Automation.
• Involved in testing the application using QTP and manually.
• Responsible for generation of automated scripts for the identified scenarios using QTP.
• Coded QTP script using VB scripting as per Test Scenarios.
• Running the existing scripts for each release.

Environment: Quick Test Professional, Quality Center,UNIX, Java, HTML, Oracle9i, Visual Basic

Confidential,Schaumburg, IL Jan 2009 – Mar 2010
QA System Analyst
Confidential,is a largest service provider for auto insurance all over the nation, this insurance company provides insurance products that are comprehensive, innovative and competitively price. It also offers auto and homeowners policies that can be custom-designed to serve the distinct needs of the customers. In this assignment I was Involved in the entire testing cycle of MAI {Manage Auto Insurance} project. The MAI is a web based Project designed and developed for doing various online activities, like getting an insurance quote for an Auto or Property and also purchasing the same online. Customers can log on to the Allstate Web site and get a quote for any type of Auto or Property.

Responsibilities:

• Reviewed the requirements of the MAI application and prepared Initial Analysis document in lieu of preparing the testing scope.
• Reviewed and analyzed Business Requirements, Use Cases and High Level and Low Level Designs throughout the Software Development Life Cycle of the MAI project
• Reviewed Functional Specifications and Unit Test Designs and attended for Formal Walk Through meetings
• Prepared the Test Strategy /Test Approach and reviewed with stake holders including the project board to get their signoff.
• Extensively involved in designing the test cases and test scripts by manually at Initial releases.
• Designed and Developed the QA-Architecture in Quality Center 9.0/9.2
• Extensively worked on all modules in Quality Center which includes {Requirements ,Test Plan, Test Lab and Defects}
• Developed Test Plan, Test Cases and Test Scripts in Mercury Quality Center 9.0 for testing the MAI Application.
• Extensively involved in designing the frame work for automation of the MAI application.
• Designed, Developed and executed the automation test scripts using Quick Test Pro for MAI Applications
• Participated automation test scripts code reviews for each releases of the frame work depends on MAI releases.
• Involved in migrating all automation scripts in QuickTestPro 6.0 /8.0/9.2
  • Verified Log files, Data sets and Reports by logging into the Unix Boxes and various back-ends.
  • Developed Test Summary Reports and participated in GO / NO-GO meetings
  • Involved in designing the automation frame work for automation testing.
  • Actively participated in all phases of testing lifecycle.
  • Participated in all Status Calls, Release Management Calls, Test Case Review meetings and Sign-Off meetings.

Environment: Quality Center: 9.0, , Oracle, .NET, Java, UNIX, MS Office tools, Quick Test Pro 8.0/9.0/9.2, Windows 2000/xp, Java, J2EE, Oracle9.x, EJB, MQ Series, PL/SQL, Solaris9.x.

Confidential,Tampa, FL Nov 2007 – Dec 2008
QA System Analyst
RMS Application (Roaming Management Services) manages GSM Roaming agreement. Information with a single online tool. Test SIM card tracking and customer care. The Roaming Management Service will allow the operator to create, maintain and distribute AA.14 information, manage contacts, query existing data, and generate reports based on the data in the system. The operator will have the ability to manage their data and query their roaming partner’s data via a secure web application. The service will be named the “Syniverse Roaming Management Service”.

Responsibilities:

• Reviewing the requirements of the RMS application and any other outside projects tied into it.
• Setting up Test Director for testing descriptions and cases.
• Setting up the basic System Test plan environment.
• Setting up meetings with the development and business requirements teams to nail down any issues or specifics requiring additional detail.
• Creation of the System Test Plan and distribution to all mangers within the contact list for signoff.
• Creating a daily report of the testing, reporting any open or closed TSG Remedy tickets.
• Setting up a meeting with production group, prior to system test signoff (once completed).
• Creation of final system test plan report and uploading to Intraspect website for archive needs.
• Installation and configuration of Oracle database tables.
• Installation in the system test environment.
• Testing health check for daily and when needed for new build and statuses.
• Performed System test (with Test Plans) on the following features: Automatic Data Distribution Systems (ADDS, involves XML schema validation for customer data), Customer Web Interface (CWI) and Outbound Calling (an IVR application).
• Involved in designing the Call-flow, grammar specs, and dialog testing.
• Focused on developing a robust dialogue management system for use across a range of task-oriented devices.
• Invoild test environment setup, hardware and bugtracking tool setup.
• Record information into both local and remote relational databases, using a two-phase commit process to guarantee data integrity

Environment: Sun Solaris, Sun java JDK 1.4,Oracle 9i Database, Crossroads Front-End Application, TSG Remedy Application Client, PuTTY Telnet/Xwindows Emulator, Quality Center 9.0, Windows 2000 Workstation, XML, SQL, Nuance Voice Platform, ASR, TTS, Java, Java Script, Visio, Unix, Nuance.

Confidential,New York City, NY Jun 2006 – Oct 2007
QA Analyst

• service is one of the leading card services in US. An individual can apply for the credit card through a web site by entering the required details and upon satisfaction of the conditions (income, credit rating) an instant credit card number, credit limit; expiration date etc. will be released. Offer Management System (OMS) and Promotional Rewards Engine (PRE) applications deals with Chase credit card offer services. OMS manages the creation of offers and rewards; modification of offers and rewards, deletion of offers and rewards. OMS has both front end and back end. PRE deals with population qualified for the offer and other vendors. PRE has only back end

Responsibilities:

• Planning, developing and executing automated test suit for Win Runner7.6/8.0 and analyzing test results using Test Director 7.6/8.0 for executing APIs, Web Applications.
• Preparing test case and reviewing test cases.
• Developing/Enhancing Test Scripts using mercury interactive TSL language using automation tool Win Runner.
• Organize and develop automation procedures to streamline and economize processes.
• Writing the user define function for common functionalities.
• Worked with developers to establish requirements for Test script.
• Maintained and refined test scripts.
• Performed the regression testing extensively whenever required.
• Participating in client communication meetings
• Involved in Preparation of Traceability matrix.
• Worked with business analyst and developers in setting up input data
• Develop user-defined functions wherever required.
• Identify and develop generic user defined functions used by the entire team in TSL.
• Accountable for addition and changes to generic functions Compiled module.
• Defect Tracking, Defect reporting and Summary Report Analysis using Test Director for defect tracking.

Environment Visual Basic.Net, ASP.Net, C#, ADO.NET, XML, Win Runner7.6/8.0 and Test Director 7.x/8.0