SUMMARY:

• Forward - thinking technology professiona l with over 10 years of broad expertise collaborating with global, cross-functional internal and external clients to successfully deliver major programs and projects.
• Goal-oriented team leader and disciplined team player achieving optimum productivity, efficiency and profitability with exceptional interpersonal and communication skills.

CORE STRENGTHS INCLUDE:

Business Analysis~ Test Management ~Test Planning ~Test Strategy & Roadmap ~Effort Estimations Release Management~ Automation Testing supporting CI and CD~ Manual Testing~ White box Testing~ Functional and Regression testing~ Performance Testing ~Mobile Testing ~Web based Client server model~ SOA~ Webservices ~ ETL~ BI ~ Visual Studio/TFS~ HPALM~ QART~ JIRA ~ Waterfall & Scrum/Kanban (Agile) Methodologies ~ Defect Management ~ Risk Analysis /Systems Integration ~ QMO Activities ~Selenium ~QTP ~SOAP~ API Testing~ Salesforce Testing~ VB script ~LoadRunner ~SQL Server ~Clarity~ OOPS~ MVC~PEGA ~Healthcare~ eCommerce~ Tax and Finance~ Professional Services~ Telecom~ Visio~ MS Office

TECHNICAL SKILLS:

• A keen planner, problem solver, strategist & implementer with expertise in planning, designing, developing and deploying test strategies, methodologies.
• Expertise in Agile Scrum/Kanban methodology and Philosophy.
• Expertise in SQL server, Web Services, Salesforce integration testing
• Expertise in creating Test artifacts and deliverables, Best Practices and processes.
• Expertise in incorporating effective change management, risk management, stakeholder, communication, integration and vendor management.
• Profound knowledge of performance testing aspects.
• Key component in leading QA activities for programs and projects for key organizations such as Confidential.
• Led offshore and nearshore teams with effective collaboration and optimum results.

PROFESSIONAL EXPERIENCE:

Confidential, TX

TEST LEAD

Responsibilities:

• Act as a collaboration Senior QA for business needs and collaboration on eCommerce platform
• Review and creation of test strategy, test plan, test cases by translating the requirements.
• Risk and Impact analysis
• Defect management including tracking, monitoring, root cause analysis, test metrics deliverables
• Provide scope, resources and time estimates for projects presented for testing and analysis of deliverables from vendors.
• Design, plan and implement Automation testing framework
• Salesforce integration testing for Live Chat, Request a Return and shipment tracking
• PMO collaboration and ensuring standard and quality of test deliverables
• SQL server queries for database validation
• Mobile Testing/EDI/Batch Files/Web Services/SOAP/REST/Ready API
• Onshore-Offshore coordination

QA LEAD

Responsibilities:

• Worked as a QA generalist and thought leader, providing mentorship to less senior team members.
• Analyzed requirements, reports and monitor defects/issues and communicate metrics to stakeholders and other team members.
• Contributed greatly to increases in code quality and productivity through his leadership and guidance in areas such as Test/Behavior Driven Development, Refactoring and Agile Estimation and Planning
• Supported established QA processes while making incremental improvements as needed.
• Managed an offshore team of 20-22 members.
• PEGA process testing for Tracker Confidential
• Communicated with business and active participation in UAT testing.
• Involved in SOW creation for testing portfolio and Reviewing supplier deliverables and providing feedback and direction
• Delivered different metrices and deliverables to upper management as well as business
• Onshore -offshore coordination

Pricewater House Cooper

Responsibilities:

• Led testing activities across products, including multiple parallel Mobile and Web releases for US IT
• Worked closely with stakeholders and development team to ensure all relevant and agreed upon aspects of the application are tested.
• Managed software defects tracking, reporting, follow-up, using a bug tracking system and report defects to management.
• Managed the creation of test cases and assist in defining testing approach and strategy
• Assisted with automation and the automation team with identifying the best candidates for automation based on the automation frameworks and working through first-pass automation support with Development and QA’
• Data warehouse testing
• Ensured traceability in driving out the development of test deliverables (i.e., test plan, mapping data flows, etc.) as required.
• Documented test procedures to ensure implementation and compliance with standards

QA LEAD

Responsibilities:

• Worked on Business Analysis and requirements gathering at JAD sessions.
• Supported system, regression, End to End, User test, and Interface testing. Proficient in use of LSI, WISE, EDI, AccOrd/EXACT.
• Expert in L1/L2/L3 VPN Service Provisioning & Testing
• Protocol testing
• Processed test Order and Preorder transactions through WS applications such as: AccOrd, CSG,EDI, LSI, WISE,EXACT,BAAIS-N,IVAPPP, OBP and UOM applications and open trouble tickets against defects in the initiative requirements.
• Test planning, test case execution, Defect review and RCA for UAT test cases
• Expert in creation industry standard test metrics and test estimation templates and review of deployments plans and assist in implementation of process improvement
• SOAP/Webservices testing/Ready API-JSON/XML

QA TEST LEAD

Responsibilities:

• Involved in analysis of business, system requirements and development of detailed Test Plans, Test Cases and Metrics for System Testing.
• Supported system, regression, End to End, User test, and Interface testing
• Used java script for web based ecommerce testing and web services data driven testing.
• Performed Defect Review and analysis.
• Performance Testing using Load Runner (Stress Testing).
• QA analysis for complete application using manual/Automation techniques.
• Automation of Smoke, Regression testing using QTP/Selenium.
• Database testing by writing and executing SQL Queries.
• Development of Release Notes, Release History, Defect Summary reports etc.

QA ANALYST

Responsibilities:

• Contributed to Business Analysis, system requirements and development of detailed Test Plans, Test Cases and Metrics for System Testing.
• Generated Automation and Manual Test Plan.
• Defect Review and analysis.
• Actively used database query to validate the SQL procedures.
• Performance Testing using Load Runner (Stress Testing).
• Introduced automation of Smoke, Regression testing using QTP.
• Introduced Code Coverage Analysis (White box testing).
• Streamlined the development of Release Notes, Release History, Defect Summary reports etc.
• Deployment of QA weekly build and quarterly release.

SENIOR SOFTWARE ENGINEER

Responsibilities:

• Involved in STLC as a Functional Test Lead with test plan creation, review of test cases,AD testing,Defect reporting and tracking responsibilities