Sr. Programmer Analyst Resume

SUMMARY:

Result oriented technical professional with formal education in Computer Science and Management along with many years of extensive experience. Disciplined and committed to producing high quality deliverables and solid issue resolutions while maintaining strong relationships with technical partners and staff. Adept at achieving results through strategic planning and professional relationship building.
Strong leadership qualifications paired with hands - on technical experience.
Extensive application analysis experience creating all levels of technical documentation and test plans.
Successful record of delivering projects while consistently meeting deadlines with 100% accuracy.
Superior communication, presentation, and interpersonal skills
Cross functional team management, team building and client training skills

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Programmer Analyst

Responsibilities:

Successfully designed and implemented a full Mortgage Credit Certificate application and a Shared GL Accounts Payable system.
Wrote the technical user guide and manual for newly implemented Self Servicing System application and held multiple training sessions for users of the system throughout the organization.

Confidential

Business Analyst

Responsibilities:

Designed and implemented business specification standards and templates along with a new Quality Assurance application and process.
Successfully implemented enhancements and rolled over program applications to the new seasons.
Created all test cases and business requirement specifications for new applications.

Confidential

Vender Manager/Consultant

Responsibilities:

Successfully selected and hired 3rd-party vendors and implemented a companywide outsource structure.
Documented all department processes, wrote Test Plans, IT Tutorials and trained new personnel.
Developed and documented department IT Policies, Procedures and Standards.
Created project plans for two large scale projects and held weekly status meetings.
Managed all Service Desk issues 24x7.

Confidential

Analyst Consultant

Responsibilities:

Designed, developed and implemented a National Manager Reporting project in support of sales.
Gathered requirement and completed Specifications for three corporate mandated project which were successfully implemented on time.

Confidential

Services Manager

Responsibilities:

Created, implemented and documented all processes and procedures for Application Services Business Unit.
Several projects were approved and implemented successfully within the new business unit.
Conducted QA testing following test plans for all applications.

Confidential

Sustaining Manager

Responsibilities:

Successfully interviewed and hired all members of the sustaining development team and coordinated training,
Initiated Cross-functional formation of business partner relationships.
Managed all technical requests for enhancements along with the monthly implementations by planning, designing, assigning and tracking all requirements.

Confidential

I.T. Director

Responsibilities:

4 large-scale ERP implementations were completed within pre-defined time scales.
Full IT system implementations were completed on time for company acquisition.

Confidential

Software System Engineer/Project Manager

Responsibilities:

Lead and developed 3 large projects simultaneously and successfully implemented on time.
Coded, designed and lead all projects implemented within the organization.