Summary:

• Around 8 years of experience in Software Testing and Quality Assurance in Client/Server, Web, applications in Manufacturing, Financial , Government, Insurance, and Telecom industries
• Experienced in developing Test Plans, Test Cases and Test Scripts for both Manual and Automated Testing using tools Test Director, Win Runner, and Quick Test Professional, Quality Center, Load Runner
• Experienced in Preparing defect reports, tracking defects and maintaining test cases in Test Director
• Experienced in writing Test Scenarios, Test Strategy, Testing estimations by reviewing functional documents for all levels of Testing
• Experienced in writing Test Cases and Executing Test cases manually and Automated scripts from Quality Center
• Performed Regression, Integration, System, Functional, GUI, Configuration, Stress, Acceptance and Unit, Black box, White box and User Acceptance testing, Load, Performance testing
• Expertise in Implementing QA Process and writing Use Cases
• Knowledge on SDLC (Software Development Life Cycle) and SDLC Models
• Knowledge on CMM (Capability Maturity Model) and Configuration Management
• Involved in Formal Reviews, Peer Reviews, Walkthroughs, and Inspections and conducting test team meetings
• Performed Backend testing in SQL Server, Oracle using SQL queries
• Highly motivated, organized and detail oriented individual with excellent communication skills

Education:

• B.E ( Bachelor of Engineering)
• P.G.D.C.A ( Post Graduate Diploma in Computer Application )

Technical Skills:

Testing Tools: QTP (Quick Test Professional) 9.0/8.2/8.0/6.5, Win Runner 8.2/8.0, Load Runner 8.0, Test Director 8.0/7.6i,Quality Center 9.0/8.2/8.0,
SilkTest 5.0.3, Rational suite Tools (Clear Quest, Clear Case)
Defect Tracking /
Configuration Management: VSS (Visual Source Safe), PVCS Tracker and Version Manager
Strategies: System Testing, Integration Testing, Performance Testing, Regression
Testing and Unit Testing
Databases/
Data Access Technology: Oracle 8.x/7.3, MS-SQL Server 7.0/6.5, MS-Access, Aquadata studio and ODBC.
Operating Systems: MS-DOS, Windows NT/2000/XP, UNIX and MVS
Languages: C, C++, J2EE, Java, JSP, Servlets, VB, ASP
Other Technologies: HTML, DHTML, VB Script, JavaScript, TSL, XML, XSL, MS Office
(Word, Excel), Web Sphere, Microsoft Outlook, Microsoft Power Point, Adobe Acrobat.
CAD Tools: AutoCAD 2D, Microstation

Professional Experience:

Confidential,Tulsa, OK March’07- Present
Sr QA Analyst

Verizon, in today’s technology-based world, it all starts with the network. And when it comes to networks, Verizon Business has one of the most reliable and secure networks in the world. Its global, IP-based network is the foundation for global business performance and makes it possible to connect, communicate, and collaborate in a competitive world.
The client is Verizon Business located in Tulsa, Oklahoma. In my current testing role I am responsible for the applications like Ebilling, VZ450, UDF, AIRECON, Invoice Validations, test case creation and defect tracking utilizing Mercury Quality Center. Testing includes manual GUI functionality and database validations by creating and utilizing sql scripts against the Sybase database.Testing efforts include both regression and progression test cases.

Responsibilities:

• CSSOP (customer-facing Voice over IP Customer Self Service Portal)- Attended several LLR/LLD calls conducted by BA’s and dev.
• Created TC’s from LLR/LLD documents in Test Plan utilizing Mercury Quality Center and also Created test strategy for CSSOP.
• SIP Gateway-Created orders -Inbound complete, Two way Local, Two way complete, outbound in the Portfolio GUI.
• Created Internal /External Users in the Account Adminstraction in the Portfolio GUI to create orders for SIP.
• Wholesale WIN Billing- Around 2 years assisted in invoice validation by comparing mock-ups (formatting and data), to new invoices generated within the test environment. Invoice testing includes hardcopies, as well as, online (eBilling) functionality.
• Validations of Ebilling Invoices in the Portfolio GUI.
• Created TC’s from Business requirements and executed them in test lab.
• Executed different Process of EBilling: Merger process, Management reports, Supporting Schedules.And make them available to Marketing users.
• Compared Ebilling Invoices with Win Actuate Invoices.
• Running Different processs of VZ450: Main Process is called RecCreator.And 3 Sub processes: Concatenate, BQA Audit, FTP. Sending the files to downstream people.
• Involved actively in Load Testing using Load Runner.
• Automated using QTP for Functional test and Regression test and modified the existing scripts to meet requirements.
• Validated VZ450 files through Coastar (Mainframe system).
• Validated Invoices as per the Test cases and also written test cases for the new Business requirements.
• Executed and validated UDF files and sent them to downstream team.
• Executed and validated RSG files and sent them to downstream team.
• Ran AIRECON using Business objects to provide the reports to see the variances to be zero for all groups.
• Proficiently used QC (Quality Center) for writing Test cases in Test plan and Executed them in Test lab and for defect tracking.
• Facilitated/hosted training sessions for off-shore employees for the all the applications like Ebilling, VZ450, UDF, AIRECON.
• Created documentation for the applications which I was POC for delivery to off-shore employees.
• Assisted development team with hot fixes for production issues.
• Actively Participated in Test plan and Test data walk through with users.

Environment: Aqua Data studio 4.7, Actuate 8, Quality Center 9.0,Business objects, Portfolio, Sybase, Oracle, SQL Developer Tool, XML, VB.net, C#, QTP 9.2, Load Runner 9.0, Mainframe, Windows, and Unix.

Confidential,Memphis, TN July\'06 – Feb ‘07
Sales Product Standard Cost Access
Sr QA Consultant

Cost Access gives the information on existing Sales Reporting and Business Analysis. It retrieves the data from SQL Server 2000 and ISeries using stored Procedures and displays the sales product material and packaging cost based on the specified period and year. It allows the sales personal to compare and analyze the differences in each of the 7 plants that the company operates. It gives list of products, containers, plant Location and costs of manufacturing by User Login. This list can be used to get costs for a specified fiscal period and export the data to Excel for integration into sales reporting and Business analysis. This application is implemented in C# and VB.net using imported business components and the multi –tier architecture was implemented.

Responsibilities:

• Involved in developing test plans, and executing test cases to ensure a quality product that satisfies functional requirements and Business needs
• Performed Smoke Testing, Functional testing, black box testing,, regression testing and system testing
• Prepared and executed various test scripts for different types of testing scenarios
• Analyzing the requirements and created the test scripts using QTP
• Enhanced the QT Pro Scripts in expert mode in order to implement efficient test scenarios
• Performed Data driven testing, designed Input/Out put check points to validate the data and develop effective Automated QT Pro Scripts
• Used Test Director for Quality Center to invoke the scripts and organized all the scripts systematically and generated reports
• Extensively used Test Director for QC, for test planning, bug tracking and reporting status
• Scheduling, Interacting, invoking the QT Pro Scripts are done using Test Director for Quality Center
• Worked on Load Runner for Performance Scripts
• Created the Performance test scripts
• Tracked and Reported bugs through Test Director for Quality Center
• Defect retesting and recommending closure of the defect when fixed according to requirements

Environment: QTP(Quick Test Professional) 9.0/8.2, Test Director for Quality Center 9.0/8.2, Load Runner 8.0, VB.net, C#,ASP, MS Excel, XML, IIS 6.0 Web Application Server, SQL Server2000,Oracle, and Windows 2000

Confidential,Falls, SD Oct\'05 - Jun\'06
CITICARDS
Sr QA Consultant

CITICARDS Project was developed to route/transforms messages between FDR Mainframe Application, run on PSeries, to external client/server Java application. FDR is a Credit Card Service bureau that provides a range of offerings to process a credit card portfolio. FDR has adopted XML as its standard for message content definition. All requests and replies from FDR will be in XML.Between Java and Mainframe MQSeries used to transform the formats from string to XML. The front end Java application consists of various transactions that deal with registering new customers, viewing account details, paying bill, viewing payment history, canceling the payments, holding a payment, etc. The transactions are sent and received in the form of XML.

Responsibilities:

• Reviewing business/functional requirements of the application
• Converted Business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts
• Developing Test Cases and Test Scripts from FRDs & BRDs and documenting them in Test Director
• Using Test Director to organize Testing Process such as plan test scenarios, execution of test scenarios and tracking defects
• Performed manual testing on different modules of the application and later developed QTP scripts for Regression Testing
• Performed GUI, Functional, Regression, System Testing, Validation and User Acceptance testing
• Automated Test Case scenarios using Quick Test Pro and stored them as actions
• Participating in developing Documents like Test Strategy Document, Exit Document, and Test Status Document
• Enhancing Test scripts using VB Script language
• Parameterized test scripts for Data Driven testing in Quick Test Pro
• Used Visual Basic Scripting Statements like For…Next, Do…Loop and Methods like Set Next Row, Get Row Count etc in the Automation Script
• Performed regression testing on each build of the application and developed reusable actions using Quick Test Professional
• Performed Load test using Mercury Load Runner.
• Executed using Controller to check the performance with Load Runner for different Test Scenario’s

Environment: Test Director for Quality Center 8.2 ,QuickTestPro 8.2/8.0, Load Runner 8.0, Java, Servlets, JSP, XML, MQ Series, Seibel, Oracle8i, Mainframe, Window NT and Unix.

Confidential,Northbrook, IL Feb\'05 - Sep\'05
Get a Quote
Automation QA Tester

Allstate Insurance Company is the leading independent insurance group offering a range of personal, commercial products covering Home, Auto & life Insurance. Allstate offers these policies through independent Agents. The web based application developed for faster processing of customer application. It provided a more efficient way to organize information and made better use of time. The project I involved testing the functionality of the “Get a Quote” application to get the quote.

Responsibilities:

• Converted Business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts
• Developed an integrated Test Plan covering the main functions of the designated parts of the application
• The application was tested manually using the Test cases executed through Test Director
• Performed Acceptance, Usability, Cross-Platform and Regression testing during different stages of the application development
• Enhanced Test scripts using VB Script to make scripts more effective and efficient
• Created automated scripts by including Test checks for confirming the retrieval of the correct page
• Performed data driven test or multiple scenarios with different sets of data
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool, monitored their progress and verified their fix
• Categorized bugs based on the severity and interacted with developers to resolve them
• Used Test Director to store Test Plans, Test Cases, Test Scripts and for bug tracking

Environment: Quick Test Professional 8.0, Test Director 8.0, Java, J2EE, Oracle 8, UNIX and Win NT

Confidential,LittleRock, AR May\'04 - Jan\'05
AWIS (Arkansas Workforce Investment System)
QA Tester

AWIS is an Internet-based application that meets the requirements of unemployed citizens of the State Of Arkansas. This application provides the employment opportunities for the unemployed citizens of Arkansas in different categories suitable for their qualifications and also the relevant experience they hold in their respective fields. This application has several phase in which that particular person is empowered with and can find a suitable job for his necessities and requirements. This application is dedicated in providing employment and keeping track of the work history.

Responsibilities:

• Involved in writing Test Cases for the AWIS Application in Test Director
• Tested the application according to their Business Requirements
• Recorded automated test scripts using Quick Test Professional and enhanced them according to testing needs
• Edited test scripts in Quick Test Professional and played - back the scripts after fixing the bugs in each Build
• Verified the Pass/Fail status of test scripts in Test Lab Module in Test Director
• Defect tracking and reporting was done using Defect Module
• Manually performed Integration testing and System testing through all the cycles
• Performed Regression testing using Quick Test Professional

Environment: QTP 8.0/6.5, Test Director 8.0/7.6, Visual Basic, .Net, ASP, SQL Server, and Windows NT